I visited a location in Amherst, ohio, with a few of my African American friends. We waited in the lobby quietly and patiently for 10 minutes. When the hostess came out she first addressed an white couple and not me nor my group. I was the the first to arrive in our party, so when an African American explained that our party should be seated next, everyone became combative until I explained that everyone was with me, and I in fact had arrived before every one. We were told there were no tables for a party of seven, so we asked to be seated separately because a member of our party was pregnant. The hostess agreed and could be seen disinfecting two tables. Another woman, who said she would be with us when she could but never actually came, somehow noticed the same amount of people in her lobby that were there when she first acknowledged us. She came over quite aggressively saying she "can't have you people in my lobby", and told us we needed to wait in the car. The term she used immediately struck a nerve with my friends, especially since we had already been waiting 20 minutes, and were offered a table. Fortunately I was able to quickly diffuse the situation by stepping in and giving a phone number. Needless to say, we did not have breakfast. What I would like to see is a staff better prepared, with better communication skills and conscious of the words they choose so that patrons are not offended. This is a stressful time for everyone, I understand, but no one wants to feel the way my party was made to feel this morning. 2 stars for the cleanliness.