Pick up time was set to 4:45. A bag with my last name on it was ready to go. Upon returning to the car I realized the items within the bag were labeled with other people's names. I understand that mistakes happen, so I went inside to correct the issue.Unfortunately, this correction took the staff 30 minutes to complete. I did not leave the building until 5:15. To make matters worse, upon checking the bag again I realized that my sides were missing. It took three trips inside the building for the meal I paid 40 dollars (and waited 30 minutes) for. Additionally, the guacamole wasn't packaged properly and smeared all over the rest of the food.Perhaps corporate should reconsider opening a restaurant that doesn't care about cleanliness or time management during a pandemic. I certainly will reconsider who I give my money to.