Papa Johns Pizza
2271 Kresge Dr, Amherst, OH 44001, United States
Review №1

I visit this store when I'm in the mood for pizza, its been one of my favorite pizza places since I've been a kid. Tonight I placed an online order and when I went to pick it up the order was the wrong pizza. The place was very busy tonight and they insisted they make my pizza fresh and it was on them tonight no charge. I was extremely satisfied with the service tonight at papa John's I'll definitely be returning again in the near future.

Review №2

Ordered a pizza and bread sticks for pick up and they didn't give me my sauce. I called in and unless I came and got it they couldn't do anything for me. This is literally just dry bread, no seasoning. A sorry excuse for bread sticks.

Review №3

Been to this location several times and so far all good.

Review №4

The pizza was fantastic fresh and cooked to perfection!

Review №5

I had a ton of issues ordering with my debit card and I don't know why. So I called to get some assistance and after being on hold for 20 minutes got a lovely attitude from the workers. So I canceled my order I will not be going to this pizza chain ever again. I know life is stressful but I should be respected.

Review №6

Doesnt deliver to a location CLEARLY within range.Refuses to negotiate delivery Boundary...But from my shattered heart, the pizza is decent.

Review №7

Love Pappa John's Pizza. It always tastes the most natural to me than anyone else. I feel good after their pizza and most pizzas i don't. I had fast service like always.

Review №8

Pizza was excellent wait time 15 minutes

Review №9

Nice pizza with good crust

Review №10

I usually always order from Papa John's because we love the quality and “used” to love the service. Last two times I have ordered the pizza has been longer and longer to deliver. Today I ordered at 7:55pm online and app says delivery est 8:30-840. 8:45 comes and order says delivered.. I call at 8:50 and they said driver left 9pm comes and I call again... they said sorry they busy and there was one more order to deliver... long story and pizza delivered cold at 9:20pm... I am very unhappy with the service lately.

Review №11

Ordered 2 large specialty pizzas and used the coupon which made them under $10 each. Both pizzas were superb, Philly cheese and Hawaiian BBQ. Would definitely eat here again!

Review №12

There was hair in my pizza

Review №13

I've never left a bad review on anything but this one deserves it! I'll never order from this papa johns again! If I could give no stars I would! Absolutely HORRIBLE service. The “manager” aka the lady with the “swipe card” is awful. The staff is a joke. Disgusted to say the least.

Review №14

Service was great and so was the pizza.

Review №15

Good pizza. Hot. The vegetable pizza was really good as well as the all meat.

Review №16

They were definitely understaffed today with only two working at the time I went into pick up my order. I never heard one complaint and about 15 mins later the staff that was called in made it to work. Pizza was good as always. Great job during a busy afternoon!!

Review №17

They messed up my order.

Review №18

Food quality went way down since the last time

Review №19

Great I always go back

Review №20

Good for a quick dinner

Review №21

I'm a huge fan of their garlic breadsticks. These things are money. My favorite part. Yum!

Review №22

Its assembly line pizza it si what it is the staff is great

Review №23

Best Pizza! Best Service! Literally went to Pizza Hut to give them a chance tonight. Pizza Hut=Teribble Pizza, Worst Value. Ended up returning their Pizza right back to them uneaten, and going to my favorite Papa John's.

Review №24

Never had a problem, great pizza and accurate wait times.

Review №25

Nice place though could fix the front, when asked what happened was told some one drove threw the front.

Review №26

Worse employees at night time, called to place an order over the phone, phone kept ringing called 3 times yet no answer however I decide to go walk In at 11:30 to place my order for Carryout and I was greeted by a woman who basically asked me if I am there to pick up the order or to place an order which I said no I am here to place an order, next thing you know she is screaming out loud and yelling and cussing so I turned around and walked out next thing she does is turns the lights off and walks outside and stands next to her friends who were waiting for her outside and chit chatting now I mind you the time is 11:35. Called next day to complain was been told the manager or the owner will contact you shortly it's been 3 weeks now And I am yet to get a phone call anyhow I am not worried about the phone call because the damage is done they lost a customer who was ordering food twice a week since they opened up. Won't be getting my business at all.Manager knows who I am and how many times I have been ordering the food from this place but sadly they don't appreciate the business.Thank you

Review №27

I contacted this store because a friend was visiting and he loves papa John's pizza, they advised me that they don't deliver to my address, but because they were slow they would do it this once, they were at my house within 30 minutes, I was so pleased with their customer service, and the pizza and crust was delicious.

Review №28

We order weekly and I was very disappointed in the pizza from this papa John's location. The pizza was so under cooked that I could taste the uncooked dough and the cheese was spoiled. Steer clear of this location.

Review №29

Ordered pizza at 8:00p. Said it was going to be delivered by 8:30p-8:40p. Got the pizza at 9:20pm!! And then delivery driver didn't even apologize for the delay!!! Not happy at all!!

Review №30


Review №31

Pizza was good it was on time and the staff was friendly

Review №32

Hats off to the papa John's employees.. I walked in to pick up with my 11 month son in his car seat and they actually brought the pizza out to my car for me.. A+ I will be forever loyal to this place...thanks guys keep up the good work

Review №33

Great food, good prices and always specials and online offers. Limited delivery locations, so just use pick up to avoid confusion.

Review №34

My pizza wasn't ready, so they gave me a free pizza. Gr8 customer service.

Review №35

Service with a smile and delicious pizza

Review №36

Very good I came late, they made my pizza's great. Very nice. I will be back.

Review №37

Either papa johns pizza fell off or the person making the food did a horrible job. The pizza was over cooked the bread taste burnt. Never ordering from there again.

Review №38

We love Papa John's Pizza. It's the best pizza there is

Review №39

I'm. Love. It. The. Pizza

Review №40

Even though the food is cooked they could still use gloves to prepare it

Review №41

Great Staff Good Value Excellent Pizza

Review №42

Best pizza around. Excellent service, friendly staff and always on time!

Review №43

Always good.

Review №44

Just had tge worst customer service when ordering for delivery. Very unsatisfactory. How hard is it to be pleasant on the phone and treat people with respect and appreciate niceties. Traveling through town so im not a repeat customer but wanted a pleasant experience during my travels. If I didnt run the order on my card I would just cancel my order and try somewhere else for dinner.

Review №45

Employees are very friendly! Have never messed up my order so I can't complain.

Review №46

Good pizza, drivers are friendly.

Review №47

Always behind on the estimated delivery. Usually 20 minutes late.

Review №48


Review №49

You have heard/or read it. Better ingredients better pizza.

Review №50

Great pizza

Review №51

Worst Experience ever from Amherst Papa JohnsPlaced an order for $40 and after an hour and a half I called because my order was not delivered and Kevin the Manager said they tried calling 3 times and no one answered. Just to tell me that they don't deliver to my area. Didn't even offer to make my order for pick up!

Review №52

Always great to eat here!

Review №53

Staff was very rude pizza was cold and not made as ordered

Review №54

My pizza was burnt on the bottom and the toppings were dry af! I will never leave another pizza place without making them show me the pizza 1st.

Review №55

Great pizza and service

Review №56


Review №57

Great pizza

Review №58

Terrible food and value.

Review №59

Great pizza

Review №60

Always made the way I like it!

Review №61


Review №62

Burned pizza crust

Review №63

Best pizza in the world

Review №64

Good place to get food from

Review №65

Not for me

Review №66

Great pizza !!

0 Photos
3.8 Rating
  • Address:2271 Kresge Dr, Amherst, OH 44001, United States
  • Site:
  • Phone:+1 440-282-7272
  • Pizza restaurant
Working hours
  • Monday:10:15AM–10PM
  • Tuesday:10:15AM–10PM
  • Wednesday:10:15AM–10PM
  • Thursday:10:15AM–10PM
  • Friday:10:15AM–10PM
  • Saturday:10:15AM–11PM
  • Sunday:10:15AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Staff wear masks:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Wheelchair accessible entrance:Yes
  • Comfort food:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Dessert:Yes
  • Casual:Yes
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