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Dunkin
1413 S Fern St Unit 6, Arlington, VA 22202, United States
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An
Review №1

Store prioritized mobile orders over customers who were waiting in line. I personally had to wait 10 minutes before being addressed and only after i asked if the store was only taking mobile orders. Then after waiting a few minutes longer, i was told my drink would still have to be made one all the mobile orders were made

Bo
Review №2

Great coffee in a small store, the managers are fast but some new employees who don't speak English might delay your order. I love the fresh donuts here.... A hangout for cops in the area. Always round the number you are buying to get a deal. 6,12...

Ja
Review №3

Its always a hit or miss with them. Customer service is good they just sometimes mess up orders

Ni
Review №4

My beverage was yummy! Service was good.

Al
Review №5

Great iced mocha and fast service

Mi
Review №6

Friendly service but barely understand you. Messed up my order. Asked for non-toasted bagels. Gave me toasted.

Wi
Review №7

Excellent service, friendly staff, and excellent food. Options were fresh and prepared accurately.

Da
Review №8

Makes the Coffee Perfect

Er
Review №9

This Dunkin Donuts location is tiny, with no seating, but still does a really efficient job of offering up coffees, drinks, donuts, and other Dunkin Donuts foods. It feels like the kind of place to grab a morning joe and/or treat before heading to work - nothing more and nothing less.

Li
Review №10

Good food

Jo
Review №11

Love the croissants and the coffee. Also very tasty doughnuts as well. I advise you guys should go there.

Br
Review №12

Great service with fresh food and strong coffee. However the space is extremely small, can hold maybe 10 people max.

Ta
Review №13

Always good service and food! The breakfast menu is great; we love the breakfast sandwiches & bagels. The prices are good too!

Ay
Review №14

Poor Customer Service!!!!!! I asked for my coffee not to be in styrofoam, when I looked over the lady was putting my coffee in styrofoam cup. I politely asked the lady was that my drink she said yes. I looked back at the cashier and stated I asked for my drink to not be in styrofoam, she raises her voice and says I just told her to put in paper cup! She definitely didn't, I had to tell the coffee maker to not transfer from styrofoam to paper, please make a new cup. The cashier again says “I told her already why are you so mad.” I understand some people may not care about their health but I do, I made a simple request as a paying customer that got turned into an unnecessary attempt for an argument. The lady then is mouthing off to then other lady behind her in her native language yelling. Never returning here again!

Ma
Review №15

Typical dunkin donuts

Na
Review №16

This has to be the worst Dunkin Donuts I've ever been to. I normally don't speak ill of establishments but I feel that I should express my opinion on the one. Their employees are lazy and sometimes refuse to fix my orders when they mess it up. I ordered a coffee through the app, ahead of time and when I arrived it hadn't been made yet. I love Dunkin but this location is specifically terrible. Their menu is incredibly limited and they never have a Donuts or muffins I like. They need to either need to close this location down or hire all new staff.

Di
Review №17

Excellent service. They always remember my order...2 chocolate frosted donuts....this is the only dunkin donuts I will go to...I have a dunkin near my home in Fairfax but I prefer this location...the employees are very conscientious and respectful....

Ea
Review №18

Very nice in Cleveland

St
Review №19

Everyone that works here is so friendly and they never disappoint in quality!

N
Review №20

Excellent service, staff, and all around great dunkin donuts. Very well run!

Ry
Review №21

Staff was nice, but the food is always off. The donuts are bland. My kids won't even eat them. Also, the coffee is always too sweet, no matter how many times I ask for it to be the smallest amount of sweet possible. Let's be honest, Dunkin Donuts is at the bottom of the quality list, just above 7-11.

Ma
Review №22

Dunkin is a morning staple when you don't have the time or desire for something healthy.

Da
Review №23

Excellent service at this Dunkin Donuts and a convenient location. Have been here before and will return.

C
Review №24

The fern st location at by pentagon row is horrible. A co-worker of mine goes every single day and he may pick up my order as well maybe twice a week. They manage to mess up my order 60% of the time. I only get a sweet tea with lemon and they seem to give my coworker unsweetened and sometimes without the lemon. I've taken it back before and got into it with the employees the won't give you a refund and they are very argumentative. I'm going to just do like I've been and stop on the way in at the Potomac Yard location. They charge more but they get the order right and less headache

jo
Review №25

The staff has gotten better over the past few months. It seems like management is running it better with the exception of mobile orders. That is about 50/50

Tw
Review №26

Nice place that get ur orders right the first time

ah
Review №27

The staff are very nice in here and very professional thank you guys

am
Review №28

Worse Dunkin' shop I've ever seen.Order on the go never gets ready on time, at least 5 minutes after you've arrived, they don't have anything you already ordered, they mocha swirls is spoiled or rotten.

Su
Review №29

Very friendly, got our order just right.

S.
Review №30

October 2020:This place has gone down hill. The people who work the register do not understand the concept of cleanliness. As there was a bug (fruit fly) in my closed coffee cup. It was disgusting. When I asked about it they refused to remake it. As they do not understand English and speak to one another in another language which makes dealing with them impossible.Stay away. As only the cash register person wears a mask the rest of the cooking and prep staff does not.August 2018:I complain about health options for most reviews but this is DD. It is where I get my Happy Brew aka coffee - large with five creams and sugars.The little ones grab pink donuts with sprinkles. If you do the survey you'll get a free donut.Compared to the DD in Crystal City Shops, this place runs like clock worth and always have options.

Ya
Review №31

I've been going to this location for years. It's small but very quick. The staff is very friendly.

Ed
Review №32

Love this place

Fa
Review №33

It's Dunkin.

Jo
Review №34

It's a solid location and the service is fine. The selection is on the smaller side for their confections.Always feel free to reach out to me on Twitter @joerazz

Ky
Review №35

Weak coffee, donuts are okay. There are so many ma and pop donut shops around that you are better off doing a quick search before hand.

Br
Review №36

Service is not the best, but hey, that's what DD is known for! It sure won't keep me away. I love their coffee so much that I go out of my way to stop by every few days. This location also has the elusive honey bran muffin that most stores don't carry. So that's something.

Ma
Review №37

Always good for quick coffee.

li
Review №38

Only thing that frustrated me was the somewhat communication barrier while confirming my order.

Ju
Review №39

Extremely rude staff, hard to communicate with.

Da
Review №40

I love their donuts

Ce
Review №41

The staff is friendly but there is usually a line.

le
Review №42

I visit that store now and then, lines are always long in the morning so I typically go at night. Service is still generally slow... I stopped by at about 850pm, somehow I wished I didn't when I walked in, just an intuition. There was a couple in front of me, looks like the girl behind the counter is half way through their orders, I said half way coz she rang the register. Then she went on again to prepare something in the back…wait wait wait….she came out with one iced coffee, she asked that couple to pay… wait wait wait … then she went on again to prepare something in the back…wait wait wait….she came out with another iced coffee, asked that couple to pay again, then she's back in the back again…then eventually she came out with something in a paper bag, asked that guy to pay again! All the whole time I didn't see that guy talk to her so I'm not certain it's due to him “adding to his orders”. That took at least a whole 10 minutes, during that time that guy went into the bathroom, came out, his wife went into the bathroom, came out, so you can imagine the delay there.Had I visited any other place they could use that time to make at least 4 toasted subs on a lazy Monday night! I finally ordered my 2 little pathetic donuts and she couldn't even get it right, 1 jelly 1 lemon, she gave me 1 jelly at first. When I started my car which was parked just outside of the door, clock showed 9:05!!! I don't plan to visit that store for a good 10 years.

Fr
Review №43

The best coffee.... Great donuts and breakfast sandwiches....On the go service available with DD App.... Skip the line and be gone

Am
Review №44

Their coffee is so like they put love in it. Their Donuts are so good like I could smack my mama with it. But yesterday the coffee was so nasty

sa
Review №45

One of the women kept trying to give me the wrong donut and was laughing about it they kept getting my order wrong i wanted decaf they kept trying to give me caffeine as I have an allergy to caffeine also nothing was labeled so you have no clue what you are getting the cashier Mulu K. Had a huge attitude after I told them I had an allergy and I can't have caffeine this is the worst Dunkin' Donuts I have ever been to people who are reading this don't come to this Dunkin' Donuts

Th
Review №46

Overall pretty busy and they work fast but coffee and sandwich weren't really to good

He
Review №47

The service is terrible, the staff are slow and communication sucks! It's every time I stop here at this location which is not to often. DD needs to shop this place.

Ch
Review №48

One of the worst Dunkin Donuts. Bagels are harder to chew than steak and their coffee, which is usually ok, is horrible. Dunkin, please audit this location and fire the manager at least.

BR
Review №49

You know, it is what it is...

Om
Review №50

Hard to find parking close to this Dunkin. The staff is kind and the coffee is the best as usual.

Vi
Review №51

Very easy to order. Everything tastes great!

Ja
Review №52

Good coffee

Ch
Review №53

America Runs on Dunkin!

Ph
Review №54

Typical Dunkin Donuts. You know what you are looking for and you can get it here

Da
Review №55

Best coffee and breakfast sandwiches.

Fa
Review №56

The staff messed up an order once but they're very polite and nice

We
Review №57

Fast service

Ch
Review №58

Friendly staff who remember frequent customers.

is
Review №59

Regular dunkin

Se
Review №60

Nice and friendly hostesses.

Dw
Review №61

Location closes way before 10:00 PM each night for some reason.

Pa
Review №62

Excellent coffee and service

Sa
Review №63

Awesome

Av
Review №64

It's a small location but gets the job done. Staff is generally friendly and my mobile orders are usually ready when I go to pickup.

Ma
Review №65

Difficult to communicate with staff. Stale donuts often on weekends especially. Long lines and slow. Does not do dunkies a favor.

Da
Review №66

Great coffee as usual

DC
Review №67

Your average Dunkin.

Am
Review №68

Great prices and quality coffee

Pe
Review №69

Still running on Dunkin

fe
Review №70

Great

Ry
Review №71

Very small inside

sh
Review №72

Customer service is not good

ma
Review №73

Fast service

My
Review №74

Love it

Ro
Review №75

Most dysfunctional Dunkin Donuts I have ever been to.

Ma
Review №76

Great!

Da
Review №77

Excellent service

Ir
Review №78

They are quick but since they don't speak English, it makes one very uncomfortable to sit and enjoy the coffee and snacks.

Na
Review №79

Not bad for a small quick meal

Ti
Review №80

I ordered an iced latte and it was done well. The restroom was clean, I didn't want anything else.

Er
Review №81

Great service and selection

Jr
Review №82

Easy to find, quick service, fresh, tasty treats.

MI
Review №83

Coffee

Ab
Review №84

American run on dunkin

Zh
Review №85

Clean, not a long wait, good location. Got a breakfast wrap that in reality was a tiny taco hardly filled that tasted awful. Stick to the donuts and the hash browns.

Mi
Review №86

Ask for every cream and sugar. They went a little light on both.

Sa
Review №87

I love Hot chocolate with cream from DD

Information
95 Photos
87 Comments
3.8 Rating
  • Address:1413 S Fern St Unit 6, Arlington, VA 22202, United States
  • Site:https://smart.link/abu8tr12sc1y6?utm_source=google&utm_medium=local&utm_campaign=gmbwebsiteorder&utm_content=346020
  • Phone:+1 703-920-0677
Categories
  • Coffee shop
  • Bagel shop
  • Bakery
  • Breakfast restaurant
  • Donut shop
  • Fast food restaurant
  • Takeout Restaurant
Working hours
  • Monday:5AM–9PM
  • Tuesday:5AM–9PM
  • Wednesday:5AM–9PM
  • Thursday:5AM–9PM
  • Friday:5AM–9PM
  • Saturday:5AM–9PM
  • Sunday:5AM–9PM
Service options
  • Delivery:Yes
  • No-contact delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Happy hour drinks:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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