I visit that store now and then, lines are always long in the morning so I typically go at night. Service is still generally slow... I stopped by at about 850pm, somehow I wished I didn't when I walked in, just an intuition. There was a couple in front of me, looks like the girl behind the counter is half way through their orders, I said half way coz she rang the register. Then she went on again to prepare something in the back…wait wait wait….she came out with one iced coffee, she asked that couple to pay… wait wait wait … then she went on again to prepare something in the back…wait wait wait….she came out with another iced coffee, asked that couple to pay again, then she's back in the back again…then eventually she came out with something in a paper bag, asked that guy to pay again! All the whole time I didn't see that guy talk to her so I'm not certain it's due to him “adding to his orders”. That took at least a whole 10 minutes, during that time that guy went into the bathroom, came out, his wife went into the bathroom, came out, so you can imagine the delay there.Had I visited any other place they could use that time to make at least 4 toasted subs on a lazy Monday night! I finally ordered my 2 little pathetic donuts and she couldn't even get it right, 1 jelly 1 lemon, she gave me 1 jelly at first. When I started my car which was parked just outside of the door, clock showed 9:05!!! I don't plan to visit that store for a good 10 years.