I've now waited WKS to get a refund, but NOTHING!...so here is my review (wish I could give ZERO STARS!)....on a home delivery, they sent me MOLDED pie slice! so I contacted email address on corp. site and requested refund on it, only for days to go by without reply...I couldn't call because had no phone min's left at the time. Then after I filed complaint with BBB I FINALLY get reply telling me there is no more 'corp'...all now indep. owned, and that I'm now suppose to phone in my complaint to them! when I already explained the ENTIRE issue via the BBB complaint (as well as in my initial email)....so all I wanted was the pie $6 refund (which certainly didn't cover the time wasted as well as the embarrassment I went thru when I served that pie to a visitor's child, only to then see the mold when child went to start eating it!). I emailed back a copy of the complaint, and stated again that i had no phone min's to call them with, and again all I needed was a refund of my $6 (and an apology would have been nice!) ....I got neither....no reply other than their message on BBB saying "she didn't call us back". Will NEVER set foot in their restaurant again!....No wonder Marie Calender's went bankrupt, and now these indep. places have ZERO Health monitoring! They are SUPPOSE to be in the business of selling quality pies, but obviously have decided to just take OLD EXPIRED PIES, cut them up and sell them as 'entrée sides'! DEPLORABLE! (as is their NON EXISTENT Customer Service....aka: NON SATISFACTION Customer Service - we teach our employees to NOT CARE!)UPDATE : Mid-Oct, I finally received resolution for refund of pie issue (& thank you for the generous refund -I only wished it hadn't of turned into such an ordeal, but appreciate your follow up). will watch reviews and if customer reviews start to go up, will consider being a customer again (just no more pie!).