Very, very Rude People. On several Occasions I have gone up for lunch, ordered something, has not come out the way I ordered it and you get this extremely rude condescending attitude when you explain this to them, even when explained in a friendly professional manner. Is it hard to admit "sorry for the mistake, we'll take care of it for you", especially when it is a legitimate mistake. Here's most recent example (couple years ago, because haven't and wouldn't go since):I go with my wife who happened to be close by (Never Have a chance to go out with lunch with her), and Because they have decent food (when its prepared right), I said lets go grab a bite. So we go up and my wife sees one of the salads that caught her eye, but she wanted the stuff it came with it a wrap, so I ask the girl clearly if we could have that salad but in a wrap instead of a bowl she says of course, then I order a mixed bowl with guacamole added for mine. The salad comes in a bowl, I approach the front counter, and the female manager comes and says very Rudely; "Sorry, it DOESNT COME IN A BOWL OK?" and I say I wouldn't have minded but she said it was no problem. I go back to sit down and eat, and there is no guacamole on mine. I go to the counter tell them they forgot the guacamole and manager says "Well its Gonna cost you Extra if you want it cause the girl you ordered with didnt charge you for it" at which point I said, but I asked for it, so long story short my wife and I left and will not be going back any time soon. It is a shame because the food is not bad, but half of why you go out to eat is the service the other half is the quality and how things are prepared, so they are getting maybe 1/4 right over there.