We stopped by to get dinner before a wonderful show on 1/18. We were greeted by a nice young lady named, Danielle. She was great and attentive. The restaurant was slammed packed, but she made sure to make me and my husband feel like we were the only ones there. We never had to ask for a refill, which is expected, she had all of our condiments ready ahead of time therefore we didn't have to wait for her to bring them after we got our meal. Being a restaurant manager for 14 years, I know great service when I get it. Your bus boys are great as well, when our waitress got caught up on another table they made it their business to clear the table after we ate our appetizer. Our meal was great, we started off with Matter cakes as an appetizer, which she had recommended and they were great. My husband had a seafood platter and I had shrimp and grits, which were by far the best I've ever had. I would love to give this place a five star review, but during our meal, there was a manager( short blonde hair, and very short in height) walking around harassing and belittling all of the wait staff within our view. Not very professional in the way she went about telling the waitresses/waiter what to do and how to do it. At one point she came up to our table and asked if “Danielle was providing great service” as if she expected her to be doing a horrible job. That is not how things should be ran. At my place of business I encourage my staff to be great, not go around hounding them expecting them to mess up. Not a good look Ip! As a customer we want to come and enjoy a meal without knowing what's going on in the back of house (or should be in the back of house). I wish I could have asked our waitress for the managers name to put in this review, but lord forbid she'd get in trouble for giving us her name. Better shape it up IP, I could tell by your staffs body language they're not too infatuated with her(manager) either. While your staff may be replaceable in such a successful corporation as yours, waiting jobs are a dime a dozen as well. Happy wife, happy life. Happy waitress/waiter, happy customer.