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Buffalo Wild Wings
140 S Gary Ave, Bloomingdale, IL 60108, United States
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Ch
Review №1

This place is actively blind to serving black customers. Two working ladies moved us outside and told us that they didn't have room for us. We left and spent $800 at a better restaurant with professional workers that welcomed us as humans. These two women were rude as though we were in their way. We will never come to buffalo wild wings again. No need to spend money where you are hated.

Ju
Review №2

Absolutely horrible. Took 90 minutes to get my order wrong and tons of others waiting. Go to some place that cares about what they're doing.

Ru
Review №3

Worst service I've ever had. I actually am a big fan of the food at bdubs but tried the one in Bloomingdale twice now and have had terrible experiences. The servers are more interested in socializing than working. I asked for two orders of fries with my meal and a beer. Food came out, I only got the one order of fries. I politely asked for my other order and some ketchup. She said she'd be right back. I visibly see our server laughing and socializing with the other servers waiting for my ketchup. She comes back after 10 minutes saying my fries will be out shortly. Then I ask for some ketchup again and she says sorry I forgot. I wait another five minutes for ketchup and see her once again socializing with her employees. So I decide to just eat. Finished my beer and would also like another one, because I was watching the football game. Didn't see our server until the end of our meal, which was another 15 minutes later. And once again, did not have the ketchup. I told her to just cancel my order on fries and give me the check because I didn't even want to stay to finish the game. And that was my second time giving the bdubs in Bloomingdale a chance. The first time we had similar service. Will never go to the bdubs in Bloomingdale again!!

Cy
Review №4

Wings were good. Our server was polite and took our order right away. Lots of TV's for entertainment during your dinning experience. I was driving this time but normally I enjoy there beer selection!

T.
Review №5

Great service. Amazing food. The pretzel bites were really good!

Fe
Review №6

Had garlic parm chicken wings and fries. Food was cold by the time I got home... would've been nice if they covered it in foil. Wings had too much sauce... caused upset stomach about 30 minutes after eating.

Ry
Review №7

Foods is always great here and the staff is fantastic. Always busy polite and add prompt as can be....more for management: need more people for dinner... 60 minute wait for 10 wings is a bit much....your employees are stressed!

Ro
Review №8

Great sports bar. Wings, regular and boneless, available with just about any kind of sauce or dry rub you could imagine. Pretty good beer selection as well. It's on my rotation.

mo
Review №9

Wrong sauces were provided for carry out order.Despite my request for well done, the wings were barely cooked, with lots of thick, fatty skin around them.Because it was a carry out order, we only learned about it when at home.I would expect a little better attention to what is ordered.

Ja
Review №10

Exceptional food, easy to order online for pickup, and great job enforcing mask policy for customers entering the building. Love ordering here, and will definitely continue to do so.

Be
Review №11

I picked up a couple days ago and ordered the mildest sauce offered. When I got home and took a bite I had received a sauce that even my boyfriend said was spicy. That's a pretty significant mix-up for someone who obviously wanted the least possible spiciness. I did not eat any of my food. I have also been here in person to eat and the service is friendly, but incredibly slow. The location gets two stars because everyone who has helped me has been very friendly and nice, but the poor service and food mixups are inexcusable.

Ga
Review №12

Everytime I order from this BDUBS my food is cold. Last time, I placed an order around 8pm and the earliest time for pick up was at 10pm. It took almost 2 hrs for my order to be ready as I understand they were busy. I picked it up at the exact time(10pm), however, it still was cold like it was made hrs ago. I wonder if it had been sitting on the shelf for a while before I picked up? I also had no problems picking it up earlier but why make it and let it sit there? Especially if it says that the order was going to be done by 10pm? Another time, I was given the wrong order and I didnt realize I had someone else's order until I got home. I think this BDUBS needs a better management. I will never consider this location in the future.

Ci
Review №13

Kyle the assistant manager was so kind to us today!Food was good, but we're coming back for the service!

Da
Review №14

Missing food and food didn't taste good

Fa
Review №15

Service was good but wings were cold when we got them. Felt like someone just threw the sauce on cold hard wings and gave it to us.

Vu
Review №16

Good burgers, the wings are also very nice. Perfect amount of spice and they always provide excellent service. The curb side employees are very nice.

Le
Review №17

The place serves large portions and for fair rates. very friendly employees. Keep it up.

Se
Review №18

The maneger dosent care of how food goes the worst costumer service i recived my food cold and i returned it and all you heard is employees talking bad like it is your job

Ro
Review №19

Food was good. One of our meals was wrong, which they made right and comped the cost.

Da
Review №20

Very disappointed in my visit today. Patrons leaving their table without a mask, and all of the staff wearing their masks under their noses. If I hadn't paid for my order ahead of time, I would have walked out. I won't be be back there again.

Ke
Review №21

You really can't go wrong with B-Dubs.

im
Review №22

The General manger was being a prude when my car club and I came

Ta
Review №23

Terrible food , wings not fresh , souse was al over the bag , and people was rude at store

Os
Review №24

Even with covid their service was fast and still good

Da
Review №25

This is most likely the worst buffalo wild wings there is in Chicago land. I placed an order over the phone they told me 20 minutes I got there in 30 minutes and had to wait another 20 minutes for my food. Then once I get home they missed half of my wings. Worst BWW. I just suggest people to go to Wingstop they know how to get your order correct

Kr
Review №26

Usually this place is our go to for wings since we live nearby. During these crazy times I thought I could give them business by ordering take out. Big Mistake! Everything was old. The fries were so hard I could've chipped a tooth. The wings were not covered in sauce like how they normally would be. It was dumped on that only some wings had the sauce on it. Threw everything out, waste of money. If you're looking for takeout during these times I would definetly look elsewhere.

ri
Review №27

I placed an order for pick up. I arrived and waited for a half hour after checking in curbside. I was informed I'd have to wait another fifteen minutes due to them giving my order to someone else. Long wait. No apologies.

Ro
Review №28

I don't understand why it takes 1 hour and 10 minutes to make my grubhub delivery food made. I walk in and get the same order complete and at my table in 15 minutes. Apparently bww thinks their customers aren't work anything once they already have their hands on your money.

Hi
Review №29

First time here and for the most part it was great! The price of the food wasn't as high as other restaurants. Our guy forget to check my friend's ID to drink, but my buddy tagged him down to show it so he doesn't get in trouble. I would suggest seating outside if you don't want the noise from people cheering their fav teams on the big screen TVs. Only problem was getting refills, but I think that is how they run. They know many of their customers will be here to eat and enjoy some of the games so they probably don't want to bother them. Anyways, I plan to go back. The place was enjoyable.

Ma
Review №30

The food is awesome and the service super

Ja
Review №31

The place offers a nice range of fresh food. I enjoyed eating here. Employees are always welcoming, prices are affordable and the place is always clean.

Sh
Review №32

One of my go-to places to grab some food. excellent location, neat, and awesome

De
Review №33

One of my go-to places to grab some food. excellent location, neat, and awesome service. Very good job!

Ku
Review №34

Sat outside and had a really nice waitress!

ro
Review №35

Got the hand breaded chicken tenders and they were awesome! Last time I came the "tenders" were clearly their chicken breasts, but the taste was still the same, if a little lighter on the breading thankfully.Drink specials are ok, esp if you like beer. Mixed drinks are generally meh, closer on the good side.Consistent experience here compared to other local bars, so thanks for that.Rachel the bartender is efficient and thorough.

Ed
Review №36

This is my spot to watch UFC. Good number of TVs and lots of seating. Unfortunately, the service is usually slow and it seems each Buffalo Wild Wings I've been to only has one toilet for the guys, no location being no exception. It's an Ok place, you'll enjoy yourselves.

An
Review №37

The food was okay but my UberEats driver had to wait more than an hour for 10 wings and some fried pickles, I feel bad that he had to wait that long for a small order. By the time he got to me the food was super cold which wasn't his fault but overall the food was okay.

Ma
Review №38

Good food and great staff. Great place to watch those $60 P.P.V. fights or all the football games at once. Or just a long day when you need a couple beers and don't want to cook!

Sa
Review №39

Haven't been here in a while. Service was good,quick. Food was good. Presentation was ok. Better than before when they served everything in disposable tableware.

Ce
Review №40

Great service all the time..!!!

Ga
Review №41

Pretty good. Bar food and their wings with a ton of hot sauces to choose. They have all the games and fights on the TV screens. Open late.

Jo
Review №42

Food and drinks are always good. The only reason for 4 stars is because my kids always look forward to playing on the tablets and they are gone now.

An
Review №43

Good wings and burgers. Decent fries. Fun Atmosphere. Thank

Va
Review №44

Everything here is really good and the service is awesome, but why is the celery always Soo mangled?! And it's not just this one, it's all of the Bdubs.. the server says they come in precut.. Cut by what exactly?!? A toothbrush??? Someone needs to find an alternative purveyor of celery cut with an actual KNIFE.

Je
Review №45

The girl from pick up Arianna was extremely rude not just to myself but to everyone else. I understand sometimes it gets busy and there's a lot of orders that have to get done but there's a way to talk to the customers. A smile never hurts she definitely needs to get training in customer service at the end of the day customers won't go back to rude service.

Ri
Review №46

Good food and service yet took like 20 mns to redeem a coupon

E
Review №47

Food was great only problem is the Team needs retraining. Pretty much seated ourselves and some staff seems tip thirsty. As a proud former BDubs employee I expect better.

gr
Review №48

This is the only Buffalo Wild wings that provides relatively quick food service that I've been to. The wait staff is what makes this buffalo wild wings. They are kind, friendly and simply down to earth. Whether it's Issac,Samra, Laura, Lynette they always serve me and my friends with the best customer service. Is the bar more your scene then Rachel and Kevin have got you covered, they're great and have awesome stories to pass the time. During baseball season they have no problem changing tvs to baseball for me. The foods good, traditional wings well done extra wet honey bbq are the best. The tenders have recently changed and are now great!! 5 out 5 I would recommend this location to anyone.

Ta
Review №49

Servers need to be attentive. I dont think sitting for 20 min with no contact from any server walking by is a good thing! Teaching your staff to say hello and someone with be with you shortly goes a long way. Think about it.

Ch
Review №50

Went for dinner about 6pm, was a wait for tables but we sat at a table by the bar. No wait and not many people around. The wings were good.

An
Review №51

Ordered delivery with grubhub, everything was made correctly even with specifications. Food was warm, i recommend the cheesecake bites with caramel

Ab
Review №52

Love wings!! My favorite, this place is the go to for a quick bite or a family outing. Such a friendly environment employee's are super nice and take good care of you. When they're busy the food does take a bit longer but that's expected when it's a full house. Overall love this place

La
Review №53

My fave place. Why so dark tho? Had to shine my phone light to read the menu.

Lu
Review №54

Food is always good not like at other B-dubs where its sometimes questionable.

Jo
Review №55

Wings and beer. What more do you want?

Pa
Review №56

Good specials, good selection of sauces

El
Review №57

I've always had good experiences here. The servers are always nice and attentive. I'm weird and hate when I order multiple sauces and the sauces touch so I always ask for them to be served in different baskets, sometimes they forget to put them in different baskets but they are always willing to re make the order. When they are busy service is a little less than perfect (re filling drinks right away) but they are busy so not a big issue.

li
Review №58

Waited a long time for our food to arrive and completely forgot the appetizer. The waiter was super nice though.

V
Review №59

Good service tonight! Very attentive.

Ra
Review №60

Clean with good staff and food was good.

He
Review №61

Always good wings! If you buy a large or medium on Tuesday while dine in you get a free large or medium... also doesnt cost you more for ranch and celery

WL
Review №62

Worst food , ever. Will never order from here again. Asked for no tomatoes, on my wrap loaded with them. Food was cold. took forever .

Ar
Review №63

Good food

lo
Review №64

Too pricey..need more staff or quicker at cooking

Di
Review №65

The place was clean. Service was fast. Dinco was very attentive and checked on us often. Food was amazing and the Nashville hit chicken was the best sandwich ever. My kids love bww and we would definitely be back to this location again.

Al
Review №66

I love Buffalo Wild Wings for their options of food and the fact that they have healthier options on the menu. I often order food there for pickup during lunch and always experienced prompt service. Today I had an opportunity to communicate with management representative that had this awesome "We like to make it right" attitude. Great place with good customer service!

CH
Review №67

Visited for pickup but no one at the counter, staffs are passing through, never say 'Hi' or ask what I am here for... Terrible Service.

Ca
Review №68

So so. I've had better wings

An
Review №69

It was cute. Here's a picture of my cats. Thanks

Ja
Review №70

Horrible service hardly no one in the place and yet still takes forever to get a beer and food. Go else where and spend your money and get some good service.

Ka
Review №71

The food was delicious!

De
Review №72

Love the food but can never go on game day, the sound is deafening, easy fix is just order to go.

DL
Review №73

This place has really gotten expensive for just ok wings. A decent draft beer selection at least.

Pa
Review №74

Very bad experience for us. Waited for 15 min before a waiter showed up.Then it took forever (over half hour) for the food to show up. They forgot to bring fries in the order. We reminded the waiter and after 15 min he came and asked did we get the fries so we canceled fries. The check stillHad fries on it. The wings came together and waiter guessed which one was what sauce.Horrible experience and not the first time

Ch
Review №75

They wont let you call ahead for dine-in.

Ja
Review №76

Quiet Comfortable and food quality is good.

Ma
Review №77

Horrible service. Waitress barely checked on us, took her 25 mins to take our order when place was almost empty, took her another 15 mins to get our water. Food was under cooked. Never going there again

Ja
Review №78

Awesome Place with average quality of food

Ra
Review №79

Good job team, I guess I just wanted to go and chill for a half hour and not actually get a drink or order food. Thanks for not having anyone to help us, wing stop was better anyway.

Fo
Review №80

One of my favorite places to catch a game the staff is awesome and the food is good

Di
Review №81

Bartender was an Asian Female, very outgoing and friendly, not sure of her name though. Food came quickly and just how I ordered it. I always ask for my wings to be extra wet, but I do t always get that, but she made sure they were before bringing them out. Great service!

Ga
Review №82

I usually don't complain about too many places, I prefer keeping it to myself but yo this like the third time I been to this location and they get us our silverware like 30 minutes after they bring out the food by then it's alreadt cold. Had to ask THREE different times for some silverware and finally another server who wasn't even our server was kind enough to get us some. Speaking of our server, buddy didn't even bother to check up on us ONCE. End of rant

Da
Review №83

Very consistent food and service. You know what you're getting and it's always good. The manager, I think name is Lisa, was very friendly and professional.

Ca
Review №84

Great flavors and attractive staff

Hi
Review №85

Don't go there!!

Ja
Review №86

I literally waited an hour for my food probably 15 cars came and left before me very unorganized

La
Review №87

Slow, Dirty, Crowded, and servers everywhere. Food is average at best. service is slow, but polite. How do you screw up boneless wings?? Hard and no sauce. Trying not to be negative but the experience could be a lot better.

Fl
Review №88

Great. Had a graduation party of 10, later became 30. Service was great. Manager and waiters helped to make it a great end of a great day.

Bo
Review №89

This is our family's go to place however, this last time we waited 15 mins to be seated only for someone to come up to us and tell us we had to seat ourselves. Waitress came and asked for our order right away which we ordered a starter of chips and quaso dip and have waited over 30 mins for. On top of the the waitress was pressing us to giver her our food order she was not very attentive and seemed to not even know what her specials were. It was a pretty bad experience with new restaurants in the area like Texas Roadhouse that opened up down the street I don't think we will be back to this location which is a shame.

Ia
Review №90

Always get my order right.

Mi
Review №91

Good food and great place for sporting events.

Ti
Review №92

Always good service even when busy.

Th
Review №93

I went to this BWW location last night for dinner. After being seated and waiting for my drink, I overheard a waitress complaining to another waitress that she didn't feel like the tip she received from another customer was large enough. Not only did I feel that an a BWW employee talking about something like this inappropriate, but the fact that they felt ok to talk about it close enough to where other customers like me could overhear it was an employee/customer boundary issue. After hearing this conversation, I got up and left the restaurant without ordering my dinner. I got in my car and drove 5 minutes down the street to another restaurant, and I spent my money there because I didn't have to listen to this type of conversation there by the employees. It's a shame that the management at this BWW location doesn't have the awareness to catch and correct this type of employee behavior. I will not be coming back to this BWW location after this experience.

Ev
Review №94

Great burgers! Thanks for the meal

Ma
Review №95

I waited 20 minutes for a carry out, this being after I had arrived on time for my order. The “one” person who was handling carry out was taking orders from walk ups , answering phone calls, and looking very confused by the entire process. One person for carry outs during a football weekend ??. Before I could check out, I was told I needed to answer a question before the total came up. The question...”How much would you like to add for a tip?” I feel confident, because another frustrated customer did the same thing, that the managers responsible for staff caused tips to go away for the day. I will never go back. I came within seconds of just leaving the restaurant but knew I had a hungry family at home.

Da
Review №96

Awesome food , followed by great service . I recommend this location highly

Ma
Review №97

Paid $20 plus tip for just wings and fries. Fries were soggy, wings weren't seasoned at all, celery and carrots looked like they were sitting at the bottom of a freezer for a month.

Ch
Review №98

Usually really nice, not done yet

Jo
Review №99

I hesitate to give this place a low rating because I understand the issues that were described. That being said it was still unacceptable for our group to have to wait 45 minutes before our food was even brought up and when we received it several minutes later it wasn't warm. We counted at least 5 other groups come in and were seated after us order their food and receive it before us. That's not a good look considering we were the only minority in the restaurant. We've been here several times before with little to no complaints. But this stood out because we brought our supervisor and he had to witness this as well. Do better please

Sp
Review №100

Great Service and food!

Information
100 Photos
100 Comments
3.4 Rating
  • Address:140 S Gary Ave, Bloomingdale, IL 60108, United States
  • Site:https://www.buffalowildwings.com/en/locations/detail/392
  • Phone:+1 630-893-6063
Categories
  • American restaurant
  • Chicken wings restaurant
  • Bar & grill
  • Takeout Restaurant
  • Restaurant
  • Sports bar
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Outdoor seating:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • Fast service:Yes
  • Great cocktails:Yes
  • Sports:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Comfort food:Yes
  • Happy hour drinks:Yes
  • Happy hour food:Yes
  • Hard liquor:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
  • Vegetarian options:Yes
  • Wine:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Bar onsite:Yes
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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