Papa Murphys Take N Bake Pizza
22833 Bothell Everett Hwy Suite 145, Bothell, WA 98021, United States
Review №1

If I could give 0 stars I would because this was hands down the WORST customer service I've had. I ordered a pizza online and accidentally forgot to check off that I wanted mozzarella cheese. Instead of the manager, Jewel, on duty, fixing my pizza, he refused and told me I did it on purpose. I truly don't know what kind of customer service this is where a customer who has ALREADY PAID not be accommodated. The pizza is not cooked so there should have been no reason that my order could not have been fixed. Further, I didn't take the pizza and have not received confirmation of a refund.

Review №2

Pizza is always the same great quality and taste. I really like using the coupons they send in the mail.

Review №3

Was camping out in an RV park just down the road and decided a pizza was the way to go. With the pandemic happening figured a take and bake was the best option so I called up this Papa Murphy's and ordered a Papa's Favorite. The customer service was excellent both on the phone and in person. I was told fifteen minutes and when I showed ten minutes later my pizza was ready. The employees were wearing face masks and following social distancing guidelines which was refreshing. Minutes later I was home and the pizza was in the oven and it was delicious! Thank you for great service and a delicious pizza to go!!!

Review №4

No employee acknowledged that I came through the door and was waiting for service. I placed an on-line order. I was then told that on-line orders do not go through correctly. I ordered two pizzas. One was the incorrect size with the wrong ingredients on it. The other was the right size with the wrong ingredients on it. The crust on was was thin and not correctly made. Thin crust was ordered on both pizzas the other pizza did not have thin crust. I would say that the young employees were not paying attention to how they were making pizzas; plus then possibly had their computer issues that need to be corrected.

Review №5

I added fresh lettuce and tomatoes. Delicious

Review №6

Good pizzas! My favorites are the new York pizzas. The cookie dough is good as well.

Review №7

A very clean store with an awesome staff. Highly recommend.

Review №8

Their pizza was underbaked... haha... JK. It was good. I like the cowboy.

Review №9

I received the best customer service from Sarah this morning. Its rare to get that. Keep up the kindness you have.

Review №10

It wasn't my worst experience but it wasn't my best experience either. They forgot to make one of my pizzas and I had to wait like 15 minutes. Not a huge deal but I ordered online for the convenience of not having to wait. I'll definitely return though because the pizza is always great.

Review №11

Customer service was little to none. The cashier looked like my presence is inconvenience to him. Paied and got my pizza. I said "Thank you!" Dude answered "No problem.""No problem?!" You must be joking, like literally I inconvenient him or he did me a HUG favor. 85% of what you do is customer service!

Review №12

Customer service is always excellent and my pizza is made to perfection every time! Thank you Papa's in Bothell️

Review №13

Every. Single. Time. In order online my order I nowhere ready when I go to pick it up. I even make sure now to come at least 10 minutes after the times listed. “Oh sorry” is all I get every time.

Review №14

Pizza is fine. Customer service is terrible.Employees were eating behind the counter - so gross. Other employees shouting that they're off the clock and someone else needs to help me.Completely inappropriate and not appreciated as a paying customer.Next time I'll go to Chick-Fil-A.

Review №15

The pizza, good. The service, awesome.The people outside tryna tell me about Jesus, not so much.

Review №16

I was so disappointed in this location. Both of my pizzas had so many bubbles in the crust while baking. I did pop them but once you get that bubble forming it takes away from the integrity of the pizza.I had placed an online order so all I had to do was pick the pizza up. The worker who handed me the pizza was just rude and didn't seem enthusiastic about her job at all. Granted it was very busy, she still shouldn't have such a fowl attitude with customers.

Review №17

Awesome pizzas

Review №18

The guys that were there were working their tails off on a busy night and gave great service, but they could have used another set of hands or two scheduled. Kudos to them though for cranking out perfect pizza's so quickly while an awkward silent group of 8 seperate people stared at them!

Review №19

Enjoy fresh pizza restaurant style. Just take home and bake

Review №20

Quoted 20 minutes food was ready in 10. Staff was amazing. Even the customers were quite nice. Pizza cutters cost a bit much for me but otherwise well priced. Loved it. Going again!!!

Review №21

Super busy. Couldn't keep up with 6 employees

Review №22

It's better when it's home cooked

Review №23

Slow AF. I have ordered on line multiple times, and they are always a minimum of 10 min late. Today...30 mom late. What's the point of ordering in line if they can't fulfill orders.

Review №24

Usually a nice pace to get the pizzas but on i e Sunday it was very busy and our order was mixed up even though it was ordered online well in advance. Ours was not ready when we got there and it was a wrong one when we got home and opened. Maybe someone picked up ours before us?

Review №25

Always smells so fresh in there. Best pizza is when you cook it in your own oven! Luv gourmet vegetarian with pepperoni

Review №26

HAILEY THANK YOU!!! Such a wonderful person she went above and beyond the duties of her job when helping me today!! Also just to top it her smile and positive attitude brightened my muggy week. This is my second time at Papa Murphy's and both times at this location I received excellent customer service and quality pizza.

Review №27

Why five stars? Fresh ingredients, made while you wait, competitively priced, and cooks consistently at your convenience.

Review №28

Ordered online. Was supposed to be ready at 3:55, showed up at 4:25 to nothing.

Review №29

One person working alone on a Saturday night. Doesn't work for this long time customer. New owner, not a good idea!

Review №30

Very fast service. Staff was awesome. Pizza was delicious!

Review №31

Love it fed whole family )5) with desert for 30$

Review №32

There was a hair in my food, the wait was long, the person in front of me in line was given the wrong order, and the person who came in ten minutes after I placed my order, was out of there with her food sooner than I, probably because she was an atractive female and the two boys working that night seemed to have no interest in making a pizza.

Review №33

Fast and friendly staff.

Review №34

They always make my pizza perfect!

Review №35

Fast and fresh. Just what you want from a take and bake pizza place.

Review №36

Great take home pizza with lots of pizza options. Also takes EBT card.

Review №37

Clean location with great service!

Review №38

The only papa murphys i use. Friendly staff and pizza is always as ordered. They aren't chintzy when it comes to topping either!

Review №39

My favourite pizza. The people working there were so nice.

Review №40

Food is good and staff is OK.... just can't get past the fact I was quoted 15min 45 minutes ago

Review №41

Online order took more than 45min to make. FFS guys, get it together.

Review №42

Just had a custom pan pizza made and two sides of the pan didn't have any dough on the edges, I will not buy a pizza from this place again and I'LL go to the Pizza Hut.

Review №43

Good pizza. BAD service

Review №44

Beautiful store I work at a papa Murphys in omaha and this store looked freat

Review №45

Crappie location, they tend to mess up your order often. I started using the Woodinville location instead.

Review №46

Our favorite is the Perfect.

Review №47

Nice, clean location with friendly staff. This is our go-to location in the area.

Review №48

Great service!

Review №49

A we some job on my pizzas

Review №50

Awesome pizza!!!

Review №51

Great place

Review №52

Pizza was hot and tasty

Review №53

Love to get a mix of favorites

Review №54

Best pizza in the county

Review №55

Great spot... Often busy, call ahead if you can.

Review №56

Take and bake pizza

Review №57


Review №58

Great food!

Review №59

Take n bake!

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3.9 Rating
  • Address:22833 Bothell Everett Hwy Suite 145, Bothell, WA 98021, United States
  • Site:
  • Phone:+1 425-806-7272
  • Family restaurant
  • Pizza restaurant
  • Italian restaurant
  • Takeout Restaurant
  • Vegetarian restaurant
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Popular for
  • Dinner:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible seating:No
  • Vegetarian options:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Casual:Yes
  • College students:Yes
  • Family-friendly:Yes
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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