East Coast Wings Grill
309 Huffman Mill Rd Suite 580, Burlington, NC 27215, United States

Review №1

Tried this place out for the first time about a week ago and the servers were nice but everything was soooooo slow. We immediately got drinks but waited at least an hour for our food. My husband's food came out first, he ate his entire meal before mine came out in a to-go box. He asked for ketchup that he didn't get until after he had eaten his meal and no longer needed it. Never got a refill on drinks either. Our meal was heavily discounted. Went back the other day to try to give them another chance because the food was really good! We walked in and waited to be seated for about 3 minutes at the front, but all the servers pretty much ignored us. No greeting, no "I'll be right with you", nothing. So we left and went to the Mexican restaurant next door. There food is really good so this makes me super sad.

Review №2

Great drink specials, wings are good. I'm boring and just got the extra hot wings. I would suggest going hotter if you want to sweat because this didn't do it. I'll be back to try again though because they are also very family friendly. The stickers got my 4 year old quite excited.

Review №3

This review is a hard one. Like I want to give them 5 stars because the wings are absolutely amazing (especially the lemon pepper). But they always get my order wrong and that to me is worst than bad food. No one wants to get their taste buds excited for something and then can't have it because your order is wrong or you get someone else's. And I gave them the 3 strike system I use. Faithly back to back the screwed my order up. But if you feeling risky... Definitely give them a try. Again, wings are amazing!

Review №4

This place used to be good. However, every time I go back, the quality of the food gets lower and lower. Service is 10/10 but I usually order online so I don't deal too much with the staff. I don't think I'll be returning any time soon.

Review №5

Very hot wings! East Coast Wings & Grill has some of the hottest wings I've ever had. I chose to go with the Volcanic hotness across 3 different flavors: Buffalo, Korean BBQ and Sweet & Bold BBQ. Volcanic is 3rd hottest and it is incredibly spicy! I would rate this up there with other competitors hottest level offered.The wings were fresh, as were the home-made chips. We had the chips loaded with cheese and bacon on a platter big enough to be a sampler for 4 people. Supplementing the wings were a small tray of carrots and celery and ranch.The inside was new and clean and very busy. The ambience is that of a sports pub, with TV's focused around the bar area, which is central to the dining room. The wait staff are helpful but definitely busy!In summary, this place offers very spicy wings!* Update June 2018 *Went back for more and so glad I did!This time I got the 3 traditional wing flavors, 5 each.Coco Mango, Drunken BBQ and Kamikaze - all at magma hotness level. Wow !!!!The taste and spice were so good!

Review №6

Food was decent, the service was not. Our visit was on a slow Saturday afternoon (9/12/20) at approximately 3pm. Our server had 3 tables and incessantly complained to us about how the manager had completely understaffed the dining room. Funny thing is, there were 3 tables of patrons in the restaurant . As we were finishing up, our server informed us that she was going outside to smoke a cigarette and asked if we needed anything before she went. We asked for the check. Unbeknownst to us, we are supposed to pay the server....who was scheduling a break from her "slammed" dining room. I do go our to eat to listen to my server's problems and constant complaining. Overall it was a miserable experience.

Review №7

Their pretzel bites are light and airy and pair well with the beer cheese, which went way too fast. Their wings are consistently good and I had the Polynesian sauce that gave me a nice sticky sweet coating on my fingers. Second best thing about wings is licking your fingers clean .

Review №8

I want to say how pleased and amazed I was we had the bartender Margaret and she is so amazing she is really patient I come in there every Friday and Saturday just to see her and I come in with a patient of mine he's in a wheelchair and she is an amazing person and she's outgoing funny easy to get along with she knows what we want every time we walk in the door she has a smile on her face the food is amazing the beer is excellent and the customer service is on point I recommend her to anyone

Review №9

Great staff. I like the cobb salad and a few wings. The wing sauce selection is massive.

Review №10

Amazing chips and chicken philly and our waiter TJ was fantastic!

Review №11

Good food. Service is very slow. Only tables seated and got food in 40 minutes.

Review №12

Decent food for a good price. slow service. enough tvs to keep anyone entertained.

Review №13

Tonight was a let down. We have been going here for quite some time but since the covid-19 and the re-opening of the dine in portion of East Coast the food quality has failed drastically. We still continued to get take out during covid-19 and not once was our order right. Missing a dinner or pieces of It. We were not impressed but gave the benefit with the situation. It was our favorite place once a week but after dining in & seeing the food quality including the bar drinks we will start looking for a better place to take our business else where.

Review №14

Every appetizer is great. Wings are great as well. Peppadew ranch is what the youths call "on point".

Review №15

The staff is pretty nice and food is good. Parking is also very convenient. Always easy to find a parking space outside the restaurant.

Review №16

Well, ordered a Philly Cheesesteak and let's say disappointed is just the tip of the iceberg.Under seasoned, overcooked, dry, my sandwich had one green pepper and only half of my sub had a small amount of cheese on it.No lettuce and tomato added like I asked and had to purchase.Terrible customer service. I was told on the phone I should have went up there myself to order instead of using GrubHub, and when I mentioned my sub not having the add-ons and the other issues stated above, she responded " It comes like it comes" .....Rude, and I won't be going back.The $11 plate I paid for was NOT worth it.

Review №17

Great experience! From management, service, food, cleanliness, decor etc, everything was awesome.

Review №18

This was our first time eating here and oh man it was well worth the wait. The wings were delicious and satisfying! Great food, great staff and a great place to eat!

Review №19

First time eating at an East Coast Wings. Food was good, beer was cold, and waitress did a good job. Can't ask for much more than that!

Review №20

The last couple years I had been disappointed with this location but I just visited for the first time in about 6-7 months and was very pleased with everything! My fiance and I could definitely tell things have changed for the better. From the moment we walked in the door we were acknowledged, noted the great beer deals and offerings during our short wait, had very prompt and friendly service from our waitress throughout the meal. Wings were hot and absolutely delicious. Chips were SO good- we usually don't order the bottomless bc of the inconsistent way the chips were usually cooked but we upgraded to bottomless for sure this time. Whatever you guys are doing is working! Thanks for a great experience!

Review №21

Unfortunately, this was a bad visit. We waited a good while for our food and when it finally came, my order was wrong so it was a little frustrating. Our waiter was very polite and kind but just a little forgetful. Food was good.

Review №22

I took my son to dinner at East Coast Wings on Wednesday evening. We had an awesome dining experience. The staff was friendly and helpful. They treated my son like he was a grown up and part of the dining experience.

Review №23

Service was awful and very slow! Food was good.

Review №24

Awesome location. My family had tragically lost my cousin in a car accident and they made it a point to honor her as an employee and a friend and give 10% of proceeds to her mother for burial expenses. I thank them so very much for their love and consideration.

Review №25

Just ordered through DoorDash. Worst food ever delivered. The tots, fries, and chicken were horrible. Saturated with old oil and overcooked. They must not change the fryer oil as often as they should. Condiments were missing as well. Won't order again. $60.00 I should have spent elsewhere. Would not recommend.

Review №26

My daughter and I stopped by for lunch. Every staff member we encountered was polite and friendly. The atmosphere was relaxing. The dining area was very clean. She had boneless wings and I thoroughly enjoyed my cheeseburger and chips. I give it two thumbs up!

Review №27

They have more flavors than what is listed on website. We ordered the Grande Cayman; it was a bit more sour than I expected. Chicken was not dry, did not have alot of chicken flavor, but was edible and not overly salty compared to some other wing places. I ordered 15 wings, and counted that it was exactly 15, but there is huge size disparity between the wings, some almost half the size of others. Most disappointingly, it does not come with celery or carrots, a staple of wings cuisine.

Review №28

Best wings place in Burlington. Food is amazing.

Review №29

This is the best place for burgers in Burlington they are made fresh better then any place around town. Also the ale battered french fries are amazing.

Review №30

Great wings is the first thing and second the wings are really good lol. The people are friendly and it's a great place to get food.

Review №31

Very clean and friendly atmosphere. Bartender Alexa was Great. Good drinks and prices were reasonable. I Will go back.

Review №32

Normally East coast wings have amazing wings. Tonight our food was cold. Our order was messed up three times and we did not get half the things we ordered. I ended up sending my food back and telling them not to bother with the forgotten food. My husband ate his but the chicken was cold on the inside. Hopefully next time the food will be better and we will actually get what we ordered.

Review №33

Great appetizers, wings, and desserts. Took the family for my wing loving wife's birthday and we'll definitely be back

Review №34

We love it at East Coast Wings, we are always happy with our experience there. All the food is great but the wings are the best anywhere!! I would highly recommend ECW!!

Review №35

We had a wonderful experience. After a rough weekend, to be able to come into a restaurant and have have great waitress was what I needed. The food was great and the staff constantly checked up on us. The kids sticker activity sheet is a great idea.

Review №36

Love their food. Added bacon to macaroni and cheese... Omg so good. Love their tea. Always fresh and add a flavor each time.

Review №37

Food is good. Service SUCKS. Been there 3 times and will not go back.

Review №38

Actually we have never eaten inside the restaurant but I love your app. It works for me to place my customized order, review it and pay all on the app. My orders are right 99% of the time and the one instance it wasn't, I just called and they took care of it by giving me reward points. My family enjoys your wings and it's nice to be rewarded for loyalty to your brand.

Review №39

Pretty Good upscale place for wings that are not your humdrum buffalo style wings. Very nice ambiance, and very attentive wait staff.Better get out and enjoy before this gem is a priceless Jewel!

Review №40

This has turned into a favorite. Fried green beans with spicy ranch and chicken lettuce wraps. Awesome

Review №41

Great Food , Friendly Attentive Waitstaff, though a little Pricey

Review №42

Food delicious and fresh. Management came to see if I was pleased. Good waitress Lori, very happy

Review №43

The wings were exactly what I wanted. The same flavor texture. The bartender was fabulous I recommend this place for anyone who is from buffalo ny.

Review №44

My food was the buffalita bowl but it was on a skillet which was fine but not even hot and it was very greasy. I couldn't finish it it was saturated in grease. My wings were cold. Buffalo steak was was mediocre. Not a place I will revisit with my family.

Review №45

Love the food at ECW. The service is usually excellent and they have a good rewards program. Not a fan of the chairs because the backs come in too tight at the bottom but they are manageable. Would be 5 stars with more comfortable chairs.

Review №46

Staff was friendly, food was awesome. Much better than last year when we went.

Review №47

This time the food was just outstanding and Anna our server was perfect

Review №48

Great service from the moment we walked in to the wait staff all the way to our exit! We went on Monday night when they have a wings special of .65 boneless wings and .75 traditional wings. The wings were great, generous dressing cups for .65 as well. It was just what we were looking for. There were only a few other customers there during our visit but service was fast and friendly. Will visit again sometime in the near future.

Review №49

Food was delicious. TJ was the BEST waiter I've EVER had in the HISTORY of EVER. He was so kind and funny and didn't miss a beat.

Review №50

You simply cannot beat the wing flavor selections. Atmosphere was great. Good music. Menu offers a huge selection of items in addition to wings.

Review №51

We usually love this place and come here often but tonight was terrible service and attitude by a MANAGER who was covering for the normal bartender. The bartenders know us very well and we like them. We had several drinks, an appetizer and proceeded to order some wings, well just the “flats”. My husband ordered 10 and I ordered 5. She said we could not order that many flats on one check. Fine, we asked for separate checks and she said no because I know you are together. Even the guys who works in the kitchen was standing there and said he could do that for us. She refused. We asked for the check and left. She didn't even try to apologize or compromise. She shouldn't be a manager with that attitude!

Review №52

The food is pretty good and waitress was nice, but that's pretty much it. The whole environment though seems really off. It just doesn't feel like a sports bar should feel. Not to mention we were sat near the kitchen and heard the staff arguing in the back. The beer was warm and really foamy. You can tell it wasn't chilled properly.

Review №53

Prompt service, good food, good atmosphere.

Review №54

We got to ECW at 645 pm, thinking we had plenty of time to eat and leave to pick up our daughter by 8 pm. We were greeted warmly and asked for a table. The chairs were terribly uncomfortable and had to be moved to a booth. The waitress Lindsay was awesome! In informed us they just had a large pick up order and we may a few minutes on our appetizers. She checked back with us several times. At 745 pm, we had no choice but to leave. The manager was accommodating and magically everything came up and she boxed everything up and our date night was spent eating from take-out boxes! We DID NOT have a good experience at this East Coast Wings!

Review №55

It was our first time here. I brought my man here for Valentine's. It was 1pm. Restaurant had maybe 10 people; we ordered loaded tots for app. It took 15-20 minutes. The wings r really good, our service was great, we had Lindsay.

Review №56

Excellent wings and service

Review №57

Food is great best burger in town love the fries our waitress brooke was real friendly best service we had at a sit down restaurant. Our new favorite place to go to.

Review №58

Terrible customer service EVERY time I come here. I won't be back, I've had enough. They are awful.

Review №59

The food was mediocre at best. The boneless wings tasted like they were from the freezer section at the grocery. The service was just ok. We won't be back.

Review №60

I was very disappointed in both the quality of food and the poor customer service. I asked for well done wings that were not cooked as ordered. Everyone there behaved as if they would prefer to be some place else. I will not be back for a repeat performance.Update: I reached out to guest relations as requested. Had a lovely conversation only to be deeply disappointed once again. I placed my order and upon arrival, the management declared that they had no idea what I was talking about and refused to honor the promise made by Guest Relations. As leaders, they should have had the leadership knowledge and ability to understand that after having a guest wait for 30 minutes while they scrambled to determine best next steps to simply honor the customer and sort through the rest later. I am 100% finished ever again trying to understand why this specific franchise owner's standards are so far below what I have experienced at other East Coast Wing locations.

Review №61

Gret food great service

Review №62

We had a great meal and the young man who served us was outstanding

Review №63

I had lunch there are met a lovely girl that worked the bar called Charlotte. I was the Australian guy. Food was great but her company was even better. How can I find this lovely young lady?

Review №64

The food is decent here but the service is not good. The wait staff is not very polite and we always wait almost an hour for our food. The last 2 times I've been my food was cold once it got to my table. If I'm going to pay a decent price for wings I just want an overall better experience.

Review №65

Love their pub pretzels and Chicken Philly sandwich w/ fresh potato chips. Best wings in the Triad.

Review №66

Had a good relaxing evening inside! Friendly bartender too.

Review №67

Great food,great atmosphere,our waitress was Jocelyn she was fantastic, in addition to the hostess and waitresses. Thanks for a great experience from a vacationing family from Maryland!

Review №68

Food was not good at all. We never got refills on our drinks.Chicken wings were dry and some not cooked all the way. Got the beef sliders and they said there was cole slaw. Well I guess they ran out bc there was hardly any on them.Chips were good. Ranch is good. That's about it.Would not come back.

Review №69

Underrated spot for sports food! I've been pleasantly surprised with the two East Coast Wings I've visited in this area. Menu is more expansive than I expected. Wings are great and there are plenty of flavor options. Food is fresh and staff is friendly and focused on good service.

Review №70

Always great service. Great selection of flavors and heat

Review №71

The wings are way under cooked. No one wants to see pink meat on their chicken.

Review №72

Good food. Waited forever for it.

Review №73

Good service and great food

Review №74

Our server was very nice. We didn't wait long for our food. The wings were wings. Nothing special about them.

Review №75

It's a hit or miss eating here. Some days the food and service are great. However some days I regret going in.

Review №76

First time there loved the Buffalo shrimp app. And wings.

Review №77

The food was not worth the price... the cheese fries were so gross.

Review №78

Fresh and hot. Good service

Review №79

First time at a East Coast Wings. This location is a corporate owned location and I hit the end of Happy Hour. Half price apps, Mozzarella sticks and Pretzel puffs. We orderd boneless wings and shrimp tacos. The wings were cooked well, not dried out like some other places. The sauces are great and everything, I am told, is made in house to order. I enjoyed the food, service was great, we sat in the bar area, and the price was reasonable. I'll definitely be back!

Review №80

Food was very good. Bartender makes super good drinks.

Review №81

Just ordered through door dash. Our delivery was great. Food not so much. I spent way too much money for crucial sides to be missing. The chicken sliders were put together very sloppily and the chicken was too pink. Will not order from here again.

Review №82

Best wings we have had in ages, and we are wing connoisseurs .

Review №83

The waitress was nice but the wings were reheated and not good atall

Review №84

First time going to this place after a friend suggested it. The food was really good. The wings were a bit underwhelming. But all in all the food side of this restaurant was decent. Our problem, and to us it's a big problem. Was the service. We were there early evening Saturday. It wasn't packed. Not even close. We had to ask multiple times for baisc things. We even had to get ketchup off the table behind us after we ask the server 4 times. The prices here aren't cheap. But it isn't crazy expensive. But at the prices marked, we expected better than MacDonald's service. We will probably not return here as rude non existent service is not our cup of tea .

Review №85

Went for a company gathering and co-workers said it took 15 to 30 minutes just to get a round of beer. Everyone received their food but mine was left off, some fries didn't come out with the whole order. Food was great. Got the sweet & sour shrimp tacos. The brown sauce that was atop the tacos was very displeasing, almost looked like old avocado puree. Manager stopped by to see if we needed anything, we asked for another round, she came back quickly with that round. There wasn't that many people there on a weeknight, which is understandable. Apps seemed to take just as long as the beer did, we got mozzarella sticks and chicken buffalo dip with chips. They were great along with the shrimp tacos ( except for that sauce ), other than that it was an okay experience.

Review №86

Wings were amazing, atmosphere was chill and upbeat, Mickey our waitress was the best!

Review №87

Great wait staff! Food is good, and prices are fair. They were particularly helpful working with those with dietary restrictions. I'd highly recommend.

Review №88

This my spot, short staff at the moment but if you're an understand person this the spot

Review №89

Great food, music and service will definitely be back.

Review №90

Great wings, good service. The drunken apple, honey mustard, honey bbq and hickory bbq all great sauces for the wings. If i had to pick somewhere in Burlington to get wings its here or Wings to Go

Review №91

Good wings..pricey though

Review №92

Awesome experience!!!! Best experience we have had at a restaurant, from the service to the food! Brooke was amazing!! Her attitude and personality was outstanding!!! Couldn't have asked for a better experience!! Top notch! Would definitely recommend this place to everyone!! Looking forward to our next visit! Props to everyone at East coast wings!! Love you guys for giving us such an amazing dining experience!!

Review №93

The wings were very good.

Review №94

Great service, Great food, Great atmosphere. I wish this place was near me . I would definitely come here often

Review №95

East Coast Wings is a good place to this was my first time eating there. They have a rewards program that seems to really good where you can earn points based on the price of your meal. I look forward to my next visit to East Coast Wings.

Review №96

Love the selection of wings! Flatbreads are yummy too. We enjoy eating at East Coast Wings

Review №97

Fantastic food, realistic prices, and amazing customer service! I highly recommend the Flatbreads.

Review №98

Ordered this on doordash and was excited to try the food. I ordered the buffalo chicken sliders and it didnt have any mild sauce on it or any melted cheese like the website said. It was literally a piece of grilled chicken on a bun with ranch. Not what I paid for. The food did taste good still but I want what I paid for.

Review №99

If located in Burlington at the Holly Hill Mall. The salad was wonderful. My boyfriend had wings and love them

Review №100

Great service and the food was amazing. Can't wait to go back

77 Photos
3.9 Rating
  • Address:309 Huffman Mill Rd Suite 580, Burlington, NC 27215, United States
  • Site:
  • Phone:+1 336-270-4456
  • American restaurant
  • Chicken wings restaurant
  • Bar & grill
  • Hamburger restaurant
  • Restaurant
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:12–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Dine-in:Yes
  • Outdoor seating:Yes
  • Takeout:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
  • Alcohol:Yes
  • Coffee:Yes
  • Comfort food:Yes
  • Happy hour food:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
  • Small plates:Yes
Dining options
  • Dessert:Yes
  • Good for kids:Yes
  • High chairs:Yes
  • Casual:Yes
  • Cozy:Yes
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
  • NFC mobile payments:Yes
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