While I have given a low rating, let me preface this by saying that this has been my favorite diner for almost all my life. I was on the little league baseball team them sponsored when I was young, and have the fondest of memories of going there for free desserts when we won the championship. They removed all of our pictures and trophies, and things have gone downhill over the years.I have gotten the veal parm here as my main dish about 95% of the time I visited. Everything is just done with poor standards now. My meal started with the snapper soup, which was served with a very clearly dirty spoon. You would have to go out of your way to not see the big dried on piece of food stuck on it. I was given a new spoon, and proceeded to try to eat the soup. I dipped the spoon into the soup, and I pulled up a long hair with the first bite. Needless to say, that was the end of that. The waiter offered to get me a new bowl of snapper soup, but I informed him that I couldn't be sure there wasn't more hair in the batch. I was given a shrug by the waiter, and the meal continued.The veal parm arrived, and it is a far cry from what it used to be. The portion is smaller, and it was tough to cut. I was starving, so I started eating. The waiter brought over the shaker of parmesan cheese, and I proceeded to try to sprinkle it over my veal and pasta. Nothing was really coming out, so I banged the shaker to maybe loosen a big piece clogging the holes. After a couple of unsuccessful attempts, I decided to take the lid off of the shaker. It was a disgusting brown mess. I literally would doubt it had been washed or cleaned in over a year. Someone has to fill that shaker on a somewhat regular basis, and no one decided it was dangerous or disgusting to serve that to a customer. If such basic things have major cleanliness and sanitation issues, I don't know how I could trust eating anything that comes out of that kitchen. They clearly don't care. The penne pasta was completely soggy and overcooked, to the point you could not pick up a single noodle without it pulling in to tiny shreds. At least I didn't see any hair in it.I got the check and decided to leave. I showed the manager at the register the picture attached of the disgusting cheese shaker, and told of the hair in my food. Nothing was taken off of the bill, not was anything offered as a comp replacement. I'm not one that normally complains about food, but this was ridiculous.I've been here hundreds of times over the years, and I sadly won't be back. The portions are smaller, the menu is considerably less than most other diners, and the standards for cleanliness are non existent. I'm bummed that this is what was once one of my favorite spots has turned in to.