Red Lobster
1726 Glidewell Dr, Burlington, NC 27215, United States
Review №1

Social distancing happens here and the food is great!! Little slow on service but other than that it was good. I had the Atlantic trout with a baked potato just butter and green beans it was delicious. My wife ordered the shrimp alfredo And she said it was great! I do recommend!

Review №2

Trystin was our server today, and oh my what wonderful service!!!!Red Lobster wanted a second chance to show the service wasn't "normal" a month ago and I am so happy we returned.He was by far the best server!!!The food was exceptional, the biscuits (the reason we all go) were served hot fresh and quickly.The food served promptly.Drinks (unsweet tea) kept flowing.Thank you for such good service and food.I still can't wait for the grill open back up for my rainbow trout....but this was a great time.

Review №3

The service & food was great!!!The social distant & cleaning was on point!!The one star missing because I do not understand customers allowed to walk thru restaurant without masks on. We were sitting eating & four customers walked by close to our table no masks on, talking. Of course we had no masks on, eating. So if you post sign mask required then have customers put them on. I have to wear a mask 9hrs a day, 10 min does not hurt.

Review №4

Our waitress was Ashley H. she was great! Very friendly and attentive we had 5 adults and 2 kids. The food was so so but Ashley made our time there very enjoyable.

Review №5

This is one of the nicer Red Lobsters we have been to. The mozzarella cheese sticks are good, and of course the cheddar bay biscuits are delicious! Our waitress was very nice and professional, not overbearing but attentive. Food was good overall but the fries were a little too salty. For a Friday evening, it wasn't too bad. We dined around 5:30 and it was raining but there were only 3 other families dining.

Review №6

Excellent social distancing. It was nice to be able to dine out again!

Review №7

Our waiter, Reggie, was awesome!! He made sure our party of 8 had everything we needed and he had a great personality! Food was delicious. Thank you, Reggie!

Review №8

Very good shrimp. Great service

Review №9

It was really good. The staff here was great. Burlington has the best Red Lobster in the places we visit.

Review №10

Red lobster has a fairly decent seafood menu but it lacks some modern creativity such as lobster rolls. Most of the very creative dishes run between 25 to $35 per person. They have a fairly decent bar and offer a wide variety of wines and mixed drinks.

Review №11

Ordered pickup and was beyond disappointed. The food had no seasoning at all and was similar to a frozen dinner. Highly disappointed Two stars for the cheesecake being good.

Review №12

Food was fair at best first time it was not up to par. Server was very nice

Review №13

Great dinner with my husband. We shared entree and had wonderful appetizers!!

Review №14

Lobster was great steak was just ok, service was good, waitress very nice and very good!

Review №15

Why I have to pay for the game I play? Does Red Lobster really need this money? If you need why don't you ask your waiters to serve more quickly so that we won't waste our precious half an hour just sitting there waiting for someone so that we can order.... tips means to ensure prompt service... thirty minutes sitting at there and no one comes really makes us awkward

Review №16

Great food.Service was good.Everyone is doing a greatjob in unusual conditions.

Review №17

Not sure what has happen to this restaurant. Been to 3 different ones in the last 2 month and all had major problems with the food and service.

Review №18

The service was great as well as the food!

Review №19

First time at a Red Lobster in years and was not disappointed. Food was great and the staff was so friendly! Highly would recommend!

Review №20

What a great lunch and great service!!

Review №21

I should of noticed by lack of cars..something may have changed..Limited had no flavor..Crab linguini was horrible. Had no flavor..might as well ate straight plaon noodles..meat looked and had mjshy texture..mashed potatoes are either fake now or taste gritty and fake. Fiance had the basic fried shrimp which was overcooked..we barely touched our food..neither the manager nor waitress asked if something was wrong..they offered boxes..Burlington Red Lobster heading for closing its doors! Prices however still inflated!

Review №22

Great place to eat while traveling.

Review №23

Some friends, my daughter, and I went to a Red Lobster last night and had a wonderful time! Being a Monday their business was rather slow, but they really treated us well. Food was fantastic (as expected) , the waitress was great, and we were able to really enjoy the evening.

Review №24

I've never had any issue with this location and I prefer this location over Greensboro any day

Review №25

Lobster claws, shrimp cocktail and a baked potato was delicious! Sweet tea with lemon was perfect! The waitress "Ashley" was awesome. I highly recommend this place.I'll be back!

Review №26

Food was so delicious! Service was great. Wait time was less than 20 minutes! Greeted with kindness upon arrival and departure. Totally great experience. I would definitely recommend this business!

Review №27

Awesome swordfish special! Was there managers special and comes with 3 sides for $22. A huge cut of swordfish in Cajun sauce. Simply delicious and then our server Vanessa is outstanding!

Review №28

This was a horrible experience. Extremely low volume of customers. Tables covered with dirty dishes all over the place. Majority of staff was behind bar wall doing Lord only knows. Had to request refills on drinks after glasses were empty for previous stop. Son was disgusted from first walk in, so he refused to order....One order for daily special, was charged full price then when confronted was told, "oh yeah, I did that once already today. The seafood was admittedly good. The salad was not fresh, and the rolls were gummy inside. Never been so disappointed. We were celebrating a birthday, it was a flop because we were so agitated.

Review №29

I ordered a Togo shrimp scampi and clams. The biscuits were old, the shrimp scampi was cold and the clams were almost all of them overcooked. Disappointing.

Review №30

Nice people working there and in the dinning area. Met some really friendly folks seated at the table next to us. Loved the food as well.

Review №31

Food was good, service I received not so.

Review №32

It was okay it is what it is very pricey and Harbor Inn in Burlington is better

Review №33

Terrible.... Hadn't eaten here in about a 2yrs and I'm not sure what has happen but the food was AWFUL, and u was very disappointed

Review №34

Love love love the food, service and ambience. Our waiter Marcus was excellent. Will return soon

Review №35

Great service!! Fresh hot delicious food!!

Review №36

Loved it no wait,great food great service

Review №37

Good food. Moderately overpriced.

Review №38

This is my absolute favorite restaurant! They have the best snow crab legs! Their food and service is always great! They keep this restaurant very clean and the staff is always nice. I love this restaurant and you will too! I would definitely recommend this restaurant to everyone!

Review №39

Meh, portions left tons to be desired. Red lobster just has mediocre seafood.

Review №40

Food was awesome and service was great !!!

Review №41

Service very slow only a couple of customers there. Didn't have some items on menu had to ask for them. Out of several items. Took a while to get food. Waitress very friendly

Review №42

I love love love their Biscuits... Atmosphere was great. Our waitress was very good and chatty with us.

Review №43

We used to have Red Lobster as our special place for birthday s and anniversaries etc. My husband loves the flounder but since they no longer have it we're looking for another special place to go. Can't understand why they got rid of the flounder but it was really.the staple on their menu if or us. Sure wish they would bring it back.Linda Gant

Review №44

Service has gone down hill a bit during this pandemic. Food was just OK.

Review №45

Quality has gone downhill. Served old & brown withered broccoli & soggy crab legs. Will not return.

Review №46

Had a really good meal tonight for dinner. It was our Christmas dinner with my aunt. The food was fantastic for everyone. Thanks Red Lobster for a great meal and great memories!

Review №47

We are true Seafood lovers. And I was expecting better quality then what they have to offer. They covered everything up with butter and lots and lots of garlic

Review №48

I'm giving a three star review, because the hostess was very friendly, quick service and my requested adjustment to my entrée. The only cons were that the food wasn't all that good, the dining area was freezing and almost halfway through eating my pasta dish I found a small curly black hair. I chose not to eat anymore and my server let me know that it was taken care of and I didn't have a bill. The cook did not address me though. There's better options that this location.

Review №49

It was incredibly delicious! First time in a long time I didn't need a takeout box! Ate it all at the table! Very impressed!

Review №50

First visit at this location The food was great & our waitress Stephanie was very attentive.

Review №51

Nice and clean restaurant

Review №52

Was ok. But take out was a bit skimpy on order

Review №53

The last thing I expected was a really bad meal at red lobster today, I should have stopped at the glass of Merlot and the house salad but that I did not do, I ordered the Sirloin and shrimp skewer with mashed potatoes and broccoli I'll make this short, you could not eat the broccoli it was so bad, the potatoes were very cold (hate that) I ordered my steak medium it was border line rare/medium rare and the shrimp was horrible very tough (way overcooked) and if you should waste your money at this restaurant please check your silverware it took three different sets before my wife got a clean set and the waitress does not know the difference between water spots and left over food on the silverware. Are we going back definitely not to this Red Lobster. This was just not a bad day in the kitchen it was a disaster...

Review №54

Food and service was great ..ty.enjoyed

Review №55

This Red Lobster always seems to be on point!

Review №56

Overcooked food and late meals. The service was slow.

Review №57

Clean fresh hot friendly service

Review №58

Service was great. Food was ok but not incredible. Was cold in the restaurant cooling the food quicker and making me put my jacket back on. I had bisque soup that was more cheese than tomato. Probably think twice b4 going back.

Review №59

Ultimately underwhelming. I have such good memories coming here. I think it's because when we're kids eating fried bologna everything taste like ambrosia made by gods. As an adult everything here taste a 25 dollar microwave tv dinner.

Review №60

No wonder there is never anyone here. It take 20 minutes for JUST an order of biscuits! I am surprised they are still in business...

Review №61

I ordered the Ultimate Feast. All my food was delicious. Service was great too.

Review №62

Service was amazing and biscuits were HOT.

Review №63

We had the absolute best server for my birthday celebration. Her name is Debbie and she was so personable. Every detail of the meal was wonderful., especially the cheese biscuits.

Review №64

Endless shrimp one of my favorite events. Nice selections. Service was great. Adam was very attentive. Five stars +.

Review №65

Service was great! It was my sisters Bday and she enjoyed the spirit of the servers and the high energy.

Review №66

Three of us went and enjoyed the meal. The service was excellent along with the food. They lost two stars because they refused me a "teaspoon" of their mashed potato with lobster to sample. I was told because it was lobster based they cannot do so. I thought I was at Red Lobster not a McDonald's.

Review №67

The take out folks routinely forget the cheddar biscuits for Door dash. Their fish is ok, but cheddar biscuits is all they really have going for them.

Review №68

Don't get fooled by the images on the menu. I ordered the Lobster Mashed Potatoes based on the image and when it arrived there was only 3 SMALL pieces of lobster

Review №69

I had the endless shrimp and the breaded shrimp taste like were not done, they took forever to bring my next helping of shrimp. I use to love Red Lobsters

Review №70

Let's just say serves was not up to par. The cooks just putting anything on the plates no matter what ordered. Heard at least three tables complaining (yes dine in was open). Would choose another if had options...upset for wasting uber money.

Review №71

It was the worst experience ever. Every plate out of 9 of us was missing 2 items at lease. It took over an hour for us to get the food and when we got it, everything was burned. Not even our children enjoy their meal, which was macaroni & cheese, and chicken fingers. How do you mess up macaroni and cheese? It was so runny, one of my son said it was "macaroni and soup". This was supposed to be a beautiful celebration of Mother's Day and a turn out to be one the worse experience for my wife and my friend's wife's life at a restaurant. One of the managers heard our complained and didn't even come over to address it. He kept staring at me listening, but never came to address our issues. No professional courtesy and we were so VERY VERY VERY DISAPPOINTED!!!

Review №72

Food was great! One meal was salty, but the manager replaced it with an excellent meal.

Review №73

Wait staff was not good at all took 20 and a manager to get refills

Review №74

Just wasn't very good. Kitchen screwed up both our orders, even though they were both nightly specials. They offered to fix, but we were already 45 minutes in. They acknowledged error, but didn't credit bill. The cheese cake was good, saved them from a 1 star review.

Review №75

Very poor customer service tonight. I usually strive to be a patient customer having worked in this industry for so long. We were seated right at the hostess desk and still ignored. We sat for 30 minutes with not so much as a drink. It was not a busy night and after having been treated the way we were, I know why. Terrible experience.

Review №76

AWFUL first time experience here. When finally recieving our food it was cold and honestly nasty. Couldn't figure out why my plate looked anorexic for 35.00 until leaving and realized they was supposed to give me two lobster tails and i only received a half of one, then my crab legs looked like ghost crab, hardly nothing there. I dont usually ever leave reviews but this was just that bad! Nasty, cold, and nothing correct. For there prices they should be on cue but there not and there was hardly noone there so no excuse for the mess. Needless to say, never again.

Review №77

The food was great! The staff was very hospitable. Our waiter, Jason, was amazing but did seem a little over-whelmed. He seemed like he was being spread too thin. Over-all the experience was outstanding and I will definitely return.

Review №78

Great food and service

Review №79

They do not have almost any of their regular items that make them special.

Review №80

Food was good but prices on the menu are totally different then the prices that you pay. I order crab legs they were good but I didn't get garlic butter. God knows the price that I paid for it they should have gave me three.

Review №81

My experience was EXCELLENT and my waiter Austin was great!!

Review №82

Great food and great place. But be careful with your bill. They charge you with things that you don't order. Lesson for today... Do not trust and pay the bill without looking at all items.

Review №83

Excellent lobster tail!

Review №84

It took 1 hr. And 3 minutes to get our meals. The place was not crowded at all.

Review №85

Good food if you're selective. Lots of butter makes for a greasy offering. More thought is needed to get the balance between taste and presentation.Service was wonderful. Water glass was always full.

Review №86

The pizza and mushrooms stuff with crab and shrimp was great. ️️

Review №87

Menus were sticky, waiter had a cough and kept touching his face. food was overcooked, bottled beer from the bar took 10 min. Just awful overall for a slow night.

Review №88

Always good food

Review №89

Great service.

Review №90

It was okay not super flavorful though

Review №91

4 for the food it was awesome. Service could have been better it was slow business and service. Server was off talk bread took 30 mins to get it could have been better

Review №92

The food is great , I would go every night, if I could afford it

Review №93

Our waiter and trainee were great, food was average at best. Praying I never get another gift card from this place.

Review №94

We had my Birthday party thereThe shrimp was so good. We had a good time. Our waiter was so good.

Review №95

Terrible service. Ordered online for pick up at 7, Order was 35 minutes late. When got home realize that order was incomplete. Food was cold and awful. Just find another place to eat.

Review №96


Review №97

Love the bread! Great seafood! Friendly service.

Review №98

Got sick after eating the bisque couldn't finish our meal. But wife enjoyed hers.

Review №99

Excellent waiter, great food even though the restaurant was packed!!

Review №100

Great waiter named Marcus..he had terrific customer service skills.

100 Photos
3.7 Rating
  • Address:1726 Glidewell Dr, Burlington, NC 27215, United States
  • Site:
  • Phone:+1 336-584-9969
  • American restaurant
  • Seafood restaurant
  • Angler fish restaurant
  • Bar
  • Crab house
  • Event venue
  • Family restaurant
Working hours
  • Monday:11:30AM–8:30PM
  • Tuesday:11:30AM–8:30PM
  • Wednesday:11:30AM–8:30PM
  • Thursday:11:30AM–8:30PM
  • Friday:11:30AM–9:30PM
  • Saturday:11:30AM–9:30PM
  • Sunday:11:30AM–8:30PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Dine-in:Yes
  • Takeout:Yes
  • Great tea selection:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Coffee:Yes
  • Comfort food:Yes
  • Hard liquor:Yes
  • Healthy options:Yes
  • Kids' menu:Yes
  • Small plates:Yes
  • Vegetarian options:Yes
  • Wine:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Bar onsite:Yes
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Casual:Yes
  • Cozy:Yes
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
  • Accepts reservations:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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