The owner is the friendliest baker I have ever met. I placed my order on Friday and I was scheduled to pick up on Monday but I asked if there was a chance that I can pick up at an earlier and he agreed! He said he has just the right amount of extras, luck me! I was able to pick up from his Campbell location. The shop is located on the corner of McGulincy Ln and Cristich LNG. It is the first shop of the commercial building. You have to try his version of the short bread, it is so soft and a bit crumbly. My favorite is the classic and dark chocolate chip.