2406 William St, Cape Girardeau, MO 63703, United States
Review №1

Celebrated my Great-Granddaughter's Birthday Tuesday night. Very pleasant waitress, our food came quickly and was delicious ! Second year of celebrating her birthday dinner there. All was wonderful !!!!

Review №2

Myself n my family loves the foodThe priceN the kind people hereI would recommend ihop any day

Review №3

Awesome service and fire pancakes! Best waitress ever......thanks Jessica! Give her a raise!

Review №4

We stood for 10 minutes waiting to be seated when there were plenty of empty seats throughout the restaurant. the host seated a family of 12+ and proceeded to take their order before acknowledging us then went around and refilled drinks of every other customer so we walked out. terrible service. do not recommend going here AT ALL.

Review №5

This place is great! The order my wife and I ordered was spot on! I do want to call out the waitress Lily! She was amazing and sweet! When you go, ask for her!! Thanks again!!

Review №6

Tons of pan cakes are till i was ready to pop it was so good breakfast is my all time favorite eggs and bacon yummy so to fill in all the blanks nice staff and so so looking wait staff but friendly all the same good for eating a hot meal and reading a book and may i advise the nightlord series it is epic and the 6th book will be put soon

Review №7

I'm not an IHOP fan. Stopped in with my work friend on way to Ms for hurricane zeta. Must say about best IHOP I've eaten at considering food and service.

Review №8

Friendly server, ask for Bambi, she's amazing!! Food was hot and so good. Talk about comfort food!!!

Review №9

The coffee was cold, no one wore gloves handling my food during a pandemic. I saw people re arranging the food on the plate with their bare hands. I was waiting on my food for 30 minutes and my waitress didn't seem to notice me. While all this was happening the manager Brian stood at the front door inappropriately staring at the female customers that were waiting to be seated, they had to of been uncomfortable because it was uncomfortable for me to watch! Then when I finally got my food it had a hair in it and I ended up paying for the bill even tho I didn't eat the food! I find it hard to believe that places like this exist during these times, there should be a sign outside that reads "eat at your own risk"!

Review №10

Awful. Should have stuck to the hotel breakfast, it was 10x better than this breakfast atrocity. Sent eggs back twice because they were extremely runny. The white wasn't even cooked. Powder mix gravy was just poured over whole sausage links and a hard biscuit. Never seen any “biscuits and gravy” like that in my life. Our hash browns were cold in the middle. Rationed our syrup like it was coming out their paycheck. Avoid at all costs.

Review №11

We (3 people) needed to be somewhere so we went to iHop really fast because they barely had anyone there and there was a family of 12 waiting to be seated. We waited patiently for the 12 to be seated before us, which they were, but the hostess said she would be with us shortly and we ended up waiting 10 minutes for her to come back. In that 10 minutes we noticed she took the family's order (which I was okay with because maybe she wanted them out of there fast) AND got them their drink refills without us (3 people may I remind you) being seated yet. There was only about two other people there and there was PLENTY of open seats. Another hostess came to the front to take a call and the hostess that was supposed to be seating us joined her. They BOTH proceeded to talk to ONE MAN on the phone when she could've been seating us. We were very impatient because we needed to be somewhere soon so we just walked out and went to Dairy Queen and sat down and ate in 5 minutes. I'm never coming back here again.

Review №12

I understand having to comply with Covid-19. Thought that having limited customers would have ensured good service. Food was cold by the time we got our salt and pepper. Got our toast after we almost finished our food. Step it up IHOP.

Review №13

Traveling in from out of state and ordered over the phone, provided phone number to be contacted when ready and parked in front of the door. Was told curbside pick up was available. After 30 minutes or so, called to check on order and was told its been ready and they don't provide curbside pick up for call orders. Went in to pick up order. Once in the car and on the road noticed there was way too much food then what was ordered. Double the sandwiches, double the bacon, double the price. I checked the receipt and it was also double the price. Called back and was told must come back to return food for a refund. Already on the road we didn't turn back. One star for poor communication and screwed up order.

Review №14

Forgot part of my take-out order and gave me something I hadn't ordered. The food was really good though.

Review №15

Ordered to go. Only waited 5 ish min. Dust was nice and friendly

Review №16

Great service! They are really taking good precautions regarding this COVID-19

Review №17

I do not hate IHOP but since we can mo longer have syrup, salt and pepper on the table bring it out 1st so we are not sitting and waiting for the waitress to come back and the food is NOW COLD!!!

Review №18

Good food and staff small mix up in 3 orders but great visit

Review №19

Food cold didn't eat .toast burned

Review №20

Food is always good, but I'm always left without refills on my drinks for the majority of my meals.. waiters/waitresses seem to have more problems checking on their tenants when the business is empty than when they do if it's a full house.

Review №21

People did not know what they were doing. They had ppl in the lobby and they were calling ppl to let them know there table was ready. Lobby was full. They should tell customers there will be a delay of ^^ mins if you care to wait. I wanted a order to go, ended up at another restaurant and will not return.

Review №22

It felt nice to sit down & eat again. They were great with the social distancing. Food & service were excellent.

Review №23

Very hot inside. Mask rule could be spelled out more clearly on the front door.

Review №24

Generally, our local iHop is the worst one I've been to. The staff are often slow and/or clueless.On today's order, they weren't aware of their online menu or specials. When questioned about the price, the manager said, "Well it will cost you more next time," even though she admitted that she hadn't trained the front-of-house employees correctly.The building is dimly lit and dirty looking; it's an old bar & grill that was minimally renovated.Unless you want crepes, you'd be better advised to go to Huddle House or the locally-owned Sand's Pancake House.

Review №25

Unfriendly wait staff. Short handed. Needed bussers. However the food was top notch and it was clean as a whistle inside and out!

Review №26

My most recent visit was much improved over previous visits. I'm beginning to suspect timing is involved. On previous visits it was night and the exterior illumination wasn't even tuned on among other more alarming things. This visit was nice, we were seated promptly and our orders were taken in a timely manner. The food was served hot and tasted as expected. The service was exceptional as well.

Review №27

Very poorly managed poor service would not come back

Review №28

Service was slow, the food alright. BUT I ordered scrambled eggs with cheese and this is what I received. Nooooot a very good impression for my fist time there.

Review №29

After s couple of previous bad experiences, we gave IHOP in Cape another shot. It was well worth it. The service was fast and friendly. The food was very good and came out in a very timely manner. Great improvement. Will definitely be back.

Review №30

Has some really good food

Review №31

Good food, very slow service

Review №32

I have no idea how this place is still open. The worst service and food ive ever had! We sent the chicken soup back as it was clearly bad. The waitress actually told us "well you dont come here to get chicken soup" we were schocked and didnt even know what to say. While we were waiting forever for our food there was a to go order sitting on the hostess desk and was still there when we left! They way the staff looks and walks around it seems like a drug house. Terribly staffed, dirty and aweful food. Stay away.

Review №33

Good food. Good service

Review №34

During covid 19..but it was awesome

Review №35

Sad . Sunday morning in a breakfast place. Dinng room and tables still dirty from last shift. No one here wonder why?

Review №36

Had to wait some time just to get a to go menu. Then was asked to wait to place to go order while she continued to seat people who came in well after me. Maybe they should study how Outback does online, or to go, ordering and pickup. I ultimately left and had breakfast elsewhere. Food looked good going by.

Review №37

We're so upset about the service we had recent two visits. This is the second time we had bad experience and we had discolored and oily hot water. When we talked to the waitress, she did not even apologize or not given any alternative. Last time we had to deal with a crying waitress. Hope management will train the staff for a better service.

Review №38

Ordered cargo from ihop and do not recommend it. Not good at all

Review №39

Great food, made to order.. Who doesn't love breakfast all day?

Review №40

Takes forever, food is cold when it finally got here, and server was incompetent. She didn't know how to take an order.

Review №41

Foods not bad just service usually isn't the best

Review №42

Its IHOP!!!What is not too love? The service was great and the food was delicious. I had a food-gasm eating there.

Review №43

It was AWESOME! our server greeted us happily, seated & even suggested your mushroom & steaks with breakfast which were delicious tasty & SO tender! We tipped him generously for his fine service!

Review №44

Great hospitality great service I love ihop

Review №45

Amanda our waitress was amazing she checked on us and she went above and beyond for me I just wish that their was more workers in today's workforce like her keep up the good work IHOP

Review №46

Quality breakfast, served quickly

Review №47

We were greeted and seated quickly. Our server Jerry was friendly, answered our questions and special requests with a great attitude, and provided us with phenomenal customer service. Food was excellent. Definitely recommend this location!

Review №48

I'm sorry but the food wasnt very good,it was cold and it taste bad,there was flies flying around and they wouldnt even land on the food,wont be going back here.

Review №49

Great service and food was very good.

Review №50

Fast service, friendly kind .great tasting food . As you can see in photos , We started eating right away .

Review №51

Good food, good service.

Review №52

Hit the spot.

Review №53

Food was good, service was good. The only complaint is the music they played. Love Led Zeppelin, but felt that it really was appropriate to hear on a Sunday morning.

Review №54

Our server was Jerry who is one of the best at what he does. Fantastic service! Great tasting food! Very pleased with our visit.

Review №55

Food was good but the restaurant was dirty. Clean the tables and sweep the floor once in a while. There was literally one other table of people so no excuse for the uncleanliness.

Review №56

Where to start an hour and a half wait,then found hair in the French toast,then forgot toast three time, had to ask twice for silverware,and had to ask for syrup three times. So no stars for you

Review №57

Great! Large restaurant, fast, friendly service. Food delicious, 55+ sampler & rise & shine, great price. All around great breakfast!

Review №58

Absolutely terrible experience. We (3 adults and 2 children) arrived at 1100 on Sunday and were seated in a timely fashion but that was the end of anything positive. Our server Lisa took out order and then stated she would bring our drinks out.... after 15 minutes we finally got our drinks. She literally told me she did not look at who order what and we could figure it out and the tossed the straws and napkins on the table and walked off. We should have just left but didn't. Our food arrived about 15 minutes after drinks and she made one more pass 5 minutes or so after we received our food. We finished eating and sat for about 15 minutes and then our table and the table next to us asked the greeter if she could find our server so we could pay. We heard her and a couple others ask for Lisa and if anyone had seen her... I then took about 10 more minutes for her to show up and then another 10 minutes to adjust the bill for a Pepsi we never got. She did take an Orange Juice off the bill for my trouble lol.

Review №59

The food was really good but it seems hit or miss on getting good service

Review №60

About the same as all ihops

Review №61

Great environment, friendly fast service, and great food whether you are craving breakfast, lunch, or dinner!

Review №62

Had to wait to be seated while servers watched us standing there. FINALLY we were seated and ordered. I haven't had IHop in YEARS and I know its going to be years again. The pancakes tasted like rubber and were cold. Bacon was so greasy it took a few napkins to blot all the grease. I am so disappointed. I was really excited that I was going to eat at one of my favorite places. I wouldn't recommend the IHop in Cape. Wait staff and hostess does not work together and food was disappointedly subpar.

Review №63

If the cook and the server are having a good day, this place is great for what it is!It is a roll of the dice when it comes to service, but the majority of the time IHOP has been great.My kiddos enjoy the themed pancakes(xmas/halloween)

Review №64

Second time customer. Party of two on our visit to IHOP. Three employees at front entry, failed to acknowledge our presence. Attempt to seat ourselves and was informed that's not permitted.Waitress failed miserably to visit our table, to see if we needed anything and/or to top off drinks.Visited on March 13, 2020Waitress: #107 Tiffany

Review №65

Clean friendly food was good.

Review №66

Great customer service

Review №67

Drove 850 miles, we don't like luke warm coffee and food. Won't eat there again..

Review №68

It was dirty, floors were sticky and an employee was sick in the bathroom. Tapped out..left..couldnt bring myself to eat there.

Review №69

Well the food is never hot there. It must set in the kitchen too long or made a day ahead. Yuck.

Review №70

Food was cold when it arrived at table & service...lets just say could have been much better

Review №71

Friendly, clean and service is speedy.Great quality food and quality is good for price which is reasonable. I'd reccomend this place.

Review №72

I can not tell you how the food was because they denied us service. After a concert, we and many others went to get food. We arrived at 11:15 pm and the restaurant closes a midnight. Their reason, "we only have one server and she wants to go home on time." When I worked food service we had 3 buses pull in 10 minutes before closing and served them all. This is no way to run a restaurant. They lost $500 - $1000 or more because all the people they turned away. There is another concert coming up. I hope they make changes to handle the influx of people.

Review №73

I absolutely loved IHOP. The waitress was very friendly and made sure we had everything we needed. The biscuits are huge and so delicious. The pancakes were so good i should have ordered more. I love it and will definitely go again soon.

Review №74

Good food just slow service

Review №75

Cold food, terrible service.

Review №76

Open late, service is accurate and friendly. I had their Classic Burger, mine personally wasn't very good or worth the price but it may have just been a fluke as other people at the table seemed to enjoy it, among other things ordered. Prices are a bit higher than necessary, but this is overall a good place to try and visit with friends.

Review №77

I love eating there

Review №78

Great as always before church

Review №79

Great servicegive to Us by Sahra!! The music that was playing reminded me of the of the music I listen to when I was in High School (1979) & some music I listen to today!! The food was given to us in a timely manner & tasted very good!! Over All We had a great experience at the IHOP in Cape Girardeau, MO.

Review №80

Took my husband for the Veteran's day meal. Everyone who came in after we were seated got their food first. After an hour wait while seated, we finally got our food. It was cold, burnt, overcooked and undercooked. The grease had began to solidify. We will NEVER be back. I will tell everyone I know to avoid that place.

Review №81

Great food and friendly staff when I went

Review №82

It is always great. Hailey takes good care of us. So nice. Great food

Review №83

Sign up for their emails. You get a free stack of Pancakes when you sign up & another stack for your birthday!! Not that BOGO BULLISH like every other birthday offer these days!!

Review №84

Great food and service! Thank you Terry our server did a great job!

Review №85

Their cupcake pancakes are so good! I really appreciated how they let my husband & I combine a deal. It helped us save some money while still having more than enough to eat & it was all so good! I highly recommend!

Review №86

Took about 10 minutes to be seated without even a menu.I then asked the greeter whom was our server & could we get a menu. We sat there another 30 minutes without even a hi from our drinks no food, & 1 menu for 2 of us! I asked the greeter where our server was...She was sorry she just given her a big top table! She would get our drinks after another 15 minutes..WE WALKED OUT!!! Should have stopped seating people if you can't even get drinks for an already seated table!!!!!!

Review №87

Very friendly and busy. Food was good, my husband even had dessert. I was able to stick to my new low fat and more vegetables plan easily from their menu. Lots of parking and clean rest rooms.

Review №88

Got seated immediately by a less than friendly hostess then waited 20 minutes for our server who never showed up. We watched 2 parties who were seated after us get served. We left and went to a competitors

Review №89

One of my favorite places for all day pancakes. And their service was great!

Review №90

First time we visited this location..and I must say that the place was clean quiet and quite comfortable.. .the waitress very professional and polite,fast service and it was cooked up just right too...thanks IHOP!

Review №91

Awesome pancakes and more.Strawberry smoothies was tasty.

Review №92

A little pricey for no more than what you get.

Review №93

Love the waitress. I came in with my little boy and she was there to get our order quickly for us. The food was great but the waitress made the trip great for the both of us.

Review №94

Love how friendly our waitress was. Made us laugh at least 5 times! Happy with breakfast and service.

Review №95

Only the second time my husband and I have been there since they opened.Service and food terrible. Food cold again. Hardly any service.

Review №96

Service was great! Decaf coffee was good! Food was the usual...always good!

Review №97

Great service, we had an amazing waitress, I can't remember her name but she was an older white lady. She had high energy and great customer service.

Review №98

Food was cold, wont be back!

Review №99

Kevin and I are going to be regular customers at IHOP!! The food was outstanding and the service was fantastic

Review №100

The service was horrendous. It took an hour for me to get simple pancakes. Refills took just as long. I didn't have hours to spend just to eat a few pancakes. If you must go here I recommend asking for everything you could need ahead of time, including the bill. There are much, much better choices nearby.

100 Photos
3.4 Rating
  • Address:2406 William St, Cape Girardeau, MO 63703, United States
  • Site:
  • Phone:+1 573-803-3138
  • American restaurant
  • Restaurant
  • Breakfast restaurant
  • Family restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–12AM
  • Saturday:6AM–12AM
  • Sunday:6AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Dine-in:Yes
  • Takeout:Yes
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
  • Coffee:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
  • Small plates:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Seating:Yes
  • Good for kids:Yes
  • Restroom:Yes
  • Casual:Yes
  • Cozy:Yes
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
  • Debit cards:Yes
Similar organizations