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Chick-fil-A
2301 N Prospect Ave, Champaign, IL 61822, United States
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Li
Review №1

Excellent food, prompt curbside even tho it was PACKED. Forgot our straws but everything else was correct :)

Ch
Review №2

Their food is the best. Chicken is so juicy!! Go here if you like chicken and waffle fries.

Ro
Review №3

Finally, something other than a 1 start! Absolutely love this place, super quick, and food taste amazing! Always friendly service, they know the real definition of customer service! Out of 4 times coming here, I only had a slight issue. (They forgot my ketchup on my sandwich lol) I really think other establishments should take advice from this one right here....

Jo
Review №4

Only fast food restaurant I eat at anymore! Other than chipotle.. they are great. They are always so busy but that never seems to effect service/ wait time. And I have never received an incorrect order here they are very consistent and the employees brighten up people's day with their positive attitude. I honestly don't know how they're able to find such great quality staff. Love this place.

Ch
Review №5

I presented an award from Champaign American Legion Post 24 for proper display of The American Flag there. I am impressed with the leadership team in place there.The staff seemed very attentive to customers needs and I noticed that there did not seem to be a long wait for the food to be served.I am looking forward to returning for breakfast sometime soon.

ed
Review №6

What more can I say, love Chick-fil-A. Love there business model. Love how they treat customers. But most of all the food is great!

Ch
Review №7

They really had to drive through working efficiently and everybody was friendly and the food was good. Solid recommendation for a quick bite

Sa
Review №8

I could've ate another chicken sandwich. The chicken was delicious and moist. Yummy

Eu
Review №9

It's good but their parking lot must have been built by Fiat. Too small.

Mi
Review №10

Chicken sandwich, fruit cup, mac & cheese all very good! However the chicken nuggets were not! Which is unusual because there very good! Cold and tasted kind of rubbery, had to just toss in the garbage

Ch
Review №11

Don't let the long lines fool you their drive thru is amazing. If there is 20 cars in line you won't wait start to finish 3 minutes. We timed it. The food is amazing best chicken ever.

Su
Review №12

Did curb pick up. It was quick. Order was accurate. Food was great.

Al
Review №13

It was great. A ton of cars. But that line moved quickly and smoothly. The workers had a great attitude the whole time. Food was once again excellent. I cannot wait until I go back. My only problem is that, there are none close to where I live.

Ja
Review №14

Service is always top notch and food is consistently great! Had a double Spicy Chicken Sandwich! My goto sauce is the Honey Roasted BBQ taste like Chick-Fil-A sauce but it Hit Different !

Da
Review №15

Very good chicken staff is very friendly overall would give it higher than a five

Ja
Review №16

Even with long lines, this place was quick to get me my order. I recommend their curbside pickup. Quick and easy.

Ma
Review №17

Amazing fast service even though drive up had a long line. Food was great and employees were very polite

To
Review №18

"Grace under pressure". I'm not sure where that expression comes from, but the employees at CFA always seem to have it nailed. This whole covid thing, where they have to come all the way out to your car in the parking lot doesn't phase them a bit. Customer service may be a lost and dieing art, but not at this place. And the fact that the food is top quality doesn't hurt either.

Li
Review №19

Love the breakfast minis. Nuggets in little rolls. Perfect to munch and drive.

Aa
Review №20

Top notch customer service. Love supporting this business!

Ja
Review №21

Service and employees are friendly and approach with sincerity every time. The grilled chicken sandwich is tender and juicy, and the frozen lemonade is so tasty.

De
Review №22

I used the mobile pickup option for the first time today, and was very happy with it. It was easy to order, my food was brought to me very quickly, and it was all correct.

Al
Review №23

Best place in town for service! Impeccable! Food never disappoints!

Ru
Review №24

I ordered the grilled cool wrap with the avocado lime ranch dressing. First time trying either but it won't be my last. I could have used 2 packets of the dressing just because it was amazing. Seriously though, the wrap was so good but dipping it in the dressing completely put it over the top. Yummo!

JD
Review №25

Fast service, good price. Nuggets are the best!

Ta
Review №26

Best customer service for a drive-thru ever! First time we had ever been there. Didnt rush our order and answered all our questions. Not sure I have left a drive-thru happier just because of the service before going here.

Ma
Review №27

Great team of people working here. Fast service and served with a smile. Food's great and they have the best sauces to go with it. Couldn't be happier.

Ma
Review №28

Food is great. But they have THE BEST employees here. I don't know where they find them! Great customer experience. Never had 1 bad encounter

Co
Review №29

Just wonderful... I think the intercom way is quicker though

QL
Review №30

The wait was ok, chicken tenders were small and chicken nuggets were salty. Had the Cobb salad too and it wasn't very good. The chicken from all the items I got on the menu were really dry. Every time I drive by the line is super long so I has high expectation that the food was good. It was disappointing. Service was good though.

an
Review №31

It was my 1st time at a chick fil A and it was bad by the time I got to the drive thru window my food was cold I will never go back

Ba
Review №32

Fast and they have never gotten my order wrong

Au
Review №33

Always a good choice if you're thinking fast food. However, it will be super busy at noon. Not the restaurants fault... It's just very popular.

Ja
Review №34

Sandwiches were delicious and fresh. The staff was very friendly and efficient. Highly recommend the spicy chicken

B.
Review №35

Typical Chick-fil-A. No problems. Service was fast, accurate and professional. Staff was friendly and helpful. At this time they are only doing drive thru and curb side pickup.

Be
Review №36

They denied my purchase, I went there in my semi truck I was bob tail, parked in the parking lot on my way to the door I was greeting by management and they asked me if they can help me (already showing I'm not welcome) so I say yes I want to place a order and management replied I'm sorry but you can't come in Im like so your going to turn a customer down because cannot fit in drive through with semi truck , let me remind u I had gloves and mask on anti corona wear , smh what kind of establishment is denying costumers now a day I feel like I'm back in the 1950s where I can't go into a place and order food because of my skin color

Ga
Review №37

Best chick fil a ever. The staff really knows what they are doing and the food is great!

Be
Review №38

Zoey is very kind and was very helpful, loved my food and her attitude!!

Ji
Review №39

Great, fast service. Easy to use mobile app.

Ri
Review №40

Delicious, very busy but they're fast.

ta
Review №41

I love love chic Fila

LO
Review №42

First time there. Good food. And good time to get our food fast. Will be back..

Mi
Review №43

Very fast service and very delicious chicken

Su
Review №44

It was good fast and the first time there will go again

As
Review №45

During these times, I appreciate the respectfulness of the employees wearing protective gear. Always so polite and very quick as well. Thank you for your service

Ki
Review №46

My son loves this place! I stopped in, and even though they were busy: it didn't take long for our order to get done, and I loved that the employees kept smiles on their faces the whole time. Good customer service goes a long way with me! They have it here.

Lo
Review №47

Every time I come my order is accurate and fresh. I love their food. I eat here often.

te
Review №48

I love I love at love I love these people at Chick-fil-A it's a wonderful environment fast food great experience

Da
Review №49

Fast service good food. Good turn around

Mi
Review №50

I had the cold chicken wrap. Technically I had 1.5Wraps, but that doesn't matter. What matters is that I loved it, and I wanted more. But the nuggets leave something to be desired. They are tiny and too expensive, and they really don't even taste all that great.

Qu
Review №51

Everything was good and fresh yesterday they were fast and fresh plus they had a lady walk around and offer to get refill on your drink and I think that was awesome. Plus there lemonade are off the chart good. I will definitely return.

cr
Review №52

Liked the double lane drive thru, got thru quick with correct order.

Te
Review №53

Great service. Kind. Others should tr mimicking them service wise.

Ed
Review №54

Pretty middle of the road Chick-fil-A. Longer waits. Several order issues here and there, but the food is still good.

De
Review №55

Had the spicy chicken deluxe, although to me it wasn't spicy at all, the overall taste and quality of food and service are at the top of my list.

Za
Review №56

Food is excellent, service was great. The line is ridiculous, as usual. I wish they would open more locations out here.

Er
Review №57

Fast and clean but be sure to check your order before you leave to make sure you got everything.

Do
Review №58

Busy but organized and good service

Ha
Review №59

Owner/Operator Bob Williamson saw the U.S Navy hat I was wearing and made a point to thank me for my service. He is a Veteran also. He and his staff make our New Years Day lunch a very wonderful experience. We will recommend them to all our friends and family for the great food and service.

Yo
Review №60

I enjoy the staff, they always greet you and send you on your way with a smile. Food is fresh and delicious. The lemonade though, (in my scar from Lion King voice) "Is to die for" fresh and pairs well with the waffle fries

Ch
Review №61

This Chick-fil-A lives up to its reputation! Great quality food and fast, friendly service! I so appreciate knowing that no matter what Chick-fil-A I go to, it will be consistently great!

Sa
Review №62

Great food, served quickly and with smiles. However, the building's interior feels pretty cramped, and it's usually super busy. Most of the time there's lots of noise, and when lines are long, it may take a few minutes for a table to be cleared and cleaned. Just the nature of the establishment, though, as is the taste of good chicken and hot waffle fries!

Ga
Review №63

Drive through is always packed but pick up/curbside is always speedy and nice!

Me
Review №64

Amazing food but they did mess up our order but it's fine they were busy I understand

Ch
Review №65

My go to is the spicy chicken deluxe meal with bacon, lemonade, chic fil a sauce and a Polynesian sauce for the fries! try the mac and cheese -seriously so good. also the kale salad is a delicious healthy alternative, the best one I've tasted !

Re
Review №66

Food is great. Customer service is great. Lines are long because this place is so popular

Wi
Review №67

First time for us ever at Chick-fil-A and it was very good!

St
Review №68

The food was good and hot, got the spicy sandwich and waffle fries. Service was quick. It is worth going back

Li
Review №69

Chicken sandwich was good. Mac n cheese was awesome!

Va
Review №70

Quick service. My food was hot and tasty.

Je
Review №71

I just got a door dash order from them and got a small fry. I paid extra for these fries and the least they can do is give me a decent account of fries. They only gave me 4 pieces.

Ma
Review №72

Such yummy chicken nuggets and sauce

Ki
Review №73

Both times we have visited this restaurant, there has been a fairly long line, but the service was quick, so the wait was not too long. The employees were upbeat & courteous, without seeming artificial. I only wish there was some polite way to dissuade people from claiming a table while their party is waiting in line.....several tables were occupied by a lone individual on their phone, clearly holding a table for their group, while other patrons who had already waited in line and had their food, had nowhere to sit.

Ca
Review №74

Great food and quick service.

Av
Review №75

Newly opened location. Extremely busy but kitchen and wait staff were fast. Great chicken sandwich (with pepper jack!!) And an amazing milkshake (they had peppermint chocolate chip for they holidays!!)

Ca
Review №76

The price for what you get is outrageous! The food tasted good but portions are not proportionate to what you pay for. The grilled nuggets look as if two small chicken tenders were cut into 8 pieces. Had to pay extra for fruit side and mac n cheese side instead of fries...1 chicken sandwich, fruit, 8 small nuggets, chips, mac n cheese, 2 drinks cost $23! Just Wow! I guess you have to pay for all the help milling around.

Ro
Review №77

My family loves Chick Fil A.. who doesn't?? haha..They're very clean and careful since this pandemic

Ka
Review №78

Now they take orders outside, very convenient in this current situation. The waiters were fabulous. Obviously best with taste.

Mi
Review №79

The chicken fingers were the best. Fast, efficient, courteous service by clean looking employees.

Al
Review №80

Bad costumers service .they didnt want to serve me if i dont download their app.to bad i got my food at potrllios next door great job portilios.

Ga
Review №81

Grilled nuggets are great, got through the line quickly

Ta
Review №82

Slow service, even with on line order. Good food.

Br
Review №83

The food is always good.

Do
Review №84

Awesome!! I was waited on the second I walked in by a very polite, and professional young lady. My order was to go, and it was ready for me, but the time I got straws, and condiments. Also, the food was hot, fresh, and delicious!! They have great variety with all the meals, for adults, and kids.

Be
Review №85

Fast service , great food, wonderful people

Tr
Review №86

6pc Grilled Chicken and Grilled Chicken Sandwich....no pickles

Ch
Review №87

Spicy chicken Sandwich was not good, overcooked, and texture was off. Bottom bun was absolutely gross to the touch, felt funny, greasy, and top bun had weird shine to it.Krispy Krunchy Chicken WAY BETTER, CHEAPER TOO!Staff are always friendly, food served relatively fast, so bumped up initial rating from 1 to 2 stars

St
Review №88

Only went through the drive through, but the attendant was very courteous and nice. Despite being very busy and having a long line we got through very fast. Order was accurate and food was delicious!

Br
Review №89

Chick-fil-A should run the DMV.

Re
Review №90

Employees very respectful. Great service. Food is amazing. Thankful we have one on our town now. Wish more businesses would have the respect they give at Chick-fil-A. And love the fact they give Sunday's off for the day of rest for God. This company honors God and American. Thank u for all of it.

He
Review №91

Love this place, waffle fries are amazing, spicy chicken was great and their Chick-fil-A sauce was the best part. There was a wait in line to order food, but it went fast, food was brought to us in a timely manner. Super friendly employees & Managers!

An
Review №92

Excellent chicken sandwich! Excellent service! As usual!

Vi
Review №93

Well worth the wait... I am so happy I can drive 15 minutes and enjoy the deliciously unique experience of chicken made this way...Thanks for being here... please build more locations in the area... If you build it, they (people like me) will come...

Jo
Review №94

It's Chick-fil-A. Great chicken, super service. One star knockdown because they're so busy they can't keep up with cleaning - sweeping floors, wiping tables, and empty soap dispensers in the bathroom. Almost always packed! Super popular. Just need a chance for the staff to catch their breath.

Lo
Review №95

Love it! Delicious food, especially salads.Lots of lettuce with right amounts of meat and other vegetables along. Child friendly meals with nice picking options, play area is always a delight for the children. Was really full when there at 12:00. But found a table.

De
Review №96

Nice staff, lines are not that long or as l9ng anymore

Ro
Review №97

Great food, great service!

Gr
Review №98

Unfortunately we had a poor experience for the second time, we will not return. We made an order previously that was delivered cold and incorrect. We contacted the manager that was working and he agreed to replace the order. We are from out of town and was on a deadline to see a movie. We returned and attempted to redeem our order and was told by the management that we would have pay for the frys and drinks. The management has to maintain a notebook for messed up orders. Replacement food cold again. :(

De
Review №99

Fantastic breakfast food love love love fantastic customer service. Their fast hot food they care about their customers. Thank you for being so friendly I will be back again ! I have to try lunch sometime !

We
Review №100

Love the food, love the service even more

Information
47 Photos
100 Comments
4.6 Rating
  • Address:2301 N Prospect Ave, Champaign, IL 61822, United States
  • Site:https://www.chick-fil-a.com/champaignil
  • Phone:+1 217-351-3094
Categories
  • Fast food restaurant
  • Breakfast restaurant
  • Caterer
  • Chicken restaurant
  • Delivery service
  • Family restaurant
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Play area:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Kids' menu:Yes
  • Quick bite:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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