I frequent this place on my lunch break, but after today I don't think I will return... placed an online order for ASAP (I understand the wait at the window). The line wasn't moving for 10 minutes (maybe about 4 cars in front of me) so I was able to pull out and park in the online pick up spot. Usually when there's a little rush the line always seems to move quicker, but today was something else. I called the establishment that I am there to pick up my order. I couldn't go in because of everyone shutting restaurants down again . The young woman whom answered the phone was not polite (had an attitude) and I couldn't understand her. There's a way to speak on the phone with your customers. If you don't like your job find somewhere else to work. Times are hard with this pandemic but be (or at least pretend) glad you have a job.
Every other restaurant in town requires their employees to wear masks, especially when serving customers. Not Smoothie King. Of the 3 employees working on 10/12/20, two weren't wearing masks at all and one had his around his chin. Great brand representation for a company that is supposedly all about fitness and health.
Fast friendly service, love their smoothies, will be back
May god have mercy on the poor employees there. It's a wonder they aren't all deaf. I was in there for like 15 minutes waiting for my order and it was so loud it was almost unbearable. Between the teenage girls yelling, the benders, and the music it was overwhelming. It's pretty expensive for a smoothie you could easily replicate at your house. But if you are craving a smoothie in the middle of the workday then this will work. Just don't go inside or you might go deaf.
Rude service and overpriced product. Definitely won't be returning.
Sat at the window for 15 minutes because “it didn't send to the printer.” What did they think we were waiting for?
Awesome smoothies a little pricey but well worth it
Went here for the first time. LOVED it. Reasonably priced, great options, friendly and knowledgeable staff made the experience one that I will go back. It reminds me of a coffee shop type setting to sit back and have conversations. Good Job guys! See you soon!
I like this one better than old barn road, just wish they opened earlier and closed later
The smoothies I have had from here are great. The service is fast too.
Great place for a smoothie
There were a lot of good options but unfortunately the one I choose was a little too sweet for me
Amazing smoothies that agree with my Daughters special diet & Diabetic safe for me as well. Extremely clean store with very polite and helpful employees
Great taste meets good nutrition. Use it as a meal replacement during the day. Highly recommend downloading the app and trying it
Really great! Sad it took me so long to find this place. Smoothie was good, sizes are large. Similar pricing to a Starbucks drink. Employees are very busy
I've been here a few times and I love it. They have so many options and add-ins (vegan, Keto, etc). The staff are also super friendly, highly recommend this place.As an added bonus, I think the building used to be a car wash because the drive thru is enclosed so it's cool haha.
I LOVE THIS PLACE AND WITH COMES COUNTY HAD ONE!
This was very sad, we are here for wrestling and they closed 30 minutes early. So, the next morning we figured we would stop for Breakfast. Showed up at 8 when they open and there was no one here. Not impressed.
Depending on whos there its either great quick service with a smile. Or girls who look like they are to young to work moving an one speed.. Go to the one off mattis
Try out the hulk! It's AMAZING
The drinks we got were good, me and my daughter have never been to a smoothie king before so we were reading the menu the cashier seemed rather annoyed. Wasn't very friendly, asked her if there was milk in all of them and she suggested 2 and then told me I had to read. Like 60 drinks, so we got the 2 she offered.
Very clean location. Everyone is driving and have always got my orders right. Covered drive through otd great in rainy weather.
My smoothie was great, but the service was not. The cashier seemed super annoyed with me and had an overall bad attitude. I'm not impressed.
You know, I'm not sure what particular reason makes me dislike smoothie king so much.. but I really don't like smoothie king.. it's not just that the smoothies aren't great, or that they come out different almost every time, or that they mess up so often, or that this reminds me of diet food and being on diets I hate, it's.. you know I guess it's all those things plus the weird environment. Not weird like "weird" kids vs "cool" kids, just weird.. Yeah they're pretty bad
Awesome place. I loved their smoothies. The array of choices are amazing
Good smoothies. Clean place.
I don't know why but my blueberry banana smoothie tasted like chemicals Not so good
Poor customer service and poor quality of smoothies. This branch almost never makes Nutty super grain smoothie right. It tasteless like water. If before I order I tell them please please make it right, then it will be better but not perfect like other branches. Today I used my reward which was added up to the point that I could get a free smoothie. They gave me a very tasteless nutty super grain smoothie. I went back and asked to fix it, as they have written on their window that we can return it if it doesn't taste right. First, I wasn't welcomed. The guy looked annoyed in that mood said he will make another one. He maid the second one even worse. I had to go back again and throw it to the garbage. This time the guy looked angry rather than just annoyed. So I even didn't ask again and told them I paid it with my rewards, never mind. I don't want any smoothie at all.
Really great place smoothies are fire
Not very friendly staff. Good smoothies, but way overpriced.
Wasn't what I thought it would be and honestly not all that great.
Great smoothies and have what I neeed
Went to this location around 5pm and the two young ladies weren't friendly. I never got a proper greeting! I would never spend my hard earned money here! Poor customer service! The one near Round Barn is awesome
Attitudes act like you're bothering him when you're asking him a question about unfamiliar items to get a smoothie made and way too expensive
Delicious!
The smoothie is the best. I add papaya to it.
I've been waiting for this location to open because of convenience. I visit once a week and everyone is so professional and welcoming. Love this place and The Strawberry Shredder!!
A delicious after workout treat but also a good place for breakfast and they open at 7am.
Best smoothies in town.
Great customer service and smoothies; friendly staff
Great service inside and drive thru! One of our local favorites!
Love this place! People are friendly and smoothies are good!
Good smoothies and great atmosphere. Perfect place for groups
Really good smoothies. Have a great smooth texture, and very healthy!
Would prefer if they didn't add fillers with so much sugar.
Once again I had to wait over 5 minutes for my smoothie when I was the only one in the store or drive thru. Not only did I wait to long I was also given the wrong smoothie again. The same employee has done this to me 3 times, unfortunately today I did not take a drink until I got back to work. I believe the employees name that keeps giving me the wrong smoothie is Courtney D. Also I am very allergic to dairy and that is why I appreciate your vegan options but when I am given the wrong smoothie I end up throwing it away in fear of an allergic reaction.
Poor customer service and poor quality of smoothies. Will only be going to other champaign location from here on out. Chalky drink after a terrible customer service experience(not the first here) has forever tainted my view of this location.
Prompt service! Haven't found a flavor I dislike.
Best smoothies ever! Wish I could afford them every day.
I was given the greatest up sell line ever here. I was asked if I wanted any add-ons, like a multi-vitamin. I asked how much add-ons were, and the guy at the drive thru said, "89 cents, but you can't really put a price on good health." I got the multi-vitamin. The smoothie was great, too.
Great place with huge selections of smoothies. Be cautious with the sizes though! They're huge!
Best smoothies I have ever had although they are a bit expensive unless you go Friday which is 5 dollar smoothies
Great smoothies and friendly staff!
Nice smoothies, a little expensive though ($5 for a small smoothie). Usually not too busy.
Good smoothies
Amazing place with amazing people working there
Great service and Deals
Great selection of smoothies. A bit on the expensive side.
Best smoothies ever
I still prefer this place over Jamba Juice any day!
Highly recommend with prompt and courteous service
Great smoothies but expensive
Made a Smoothie that was perfect for what I needed.
Smoothie was good
delicious
Good meal replacement
Many combinations are available.
Love fridays special
Awesome
My favorite place ever