Worst Wendy's in the area. Service is always horribly slow so I stopped going to this one for years. I thought I'd try it again, ordered the same thing I always order from the Urbana location (one of their salads). After a ridiculous long wait, I received my order and noticed I was charged full price (which I ordered) but only given a half portion. When I asked to speak to the manager to ask for a refund, she said instead she'd just give me a free salad next time I came in, which I accepted since I was in a hurry. She wrote on my receipt and I left. About an hour later I ended up with food poisoning, clearly from the salad. I went back to talk to the manager again, explaining how the salad made me sick and wanted a refund, expecting a FULL refund. The manager offered no apology, just opened the draw and gave me $2 (barely the price difference between the two sizes) and walked away. Stay away from this place, it's always had a bad reputation and it has not gotten any better.