It was not particularly busy this evening. We were seated by the kitchen. There was apparently some confusion over who's section we were in, because every server that went by for the next 10 minutes told us that someone would be right with us even though our server had already greeted us and taken our drink order, which wasn't a big deal, but was perhaps a sign of things to come. After taking our order, our server vanished. The promised pickles never materialized. It took about 45 minutes for our food to come out. My dinner included a salad to come out first, but it didn't arrive until I asked for it to be made "to go" for me because we were nearly done with dinner by the time our server returned to check on us. Eventually, someone stopped by to tell us that there was a problem of some kind in the kitchen with our dinner. I'm not sure who it was because he never introduced himself. Unfortunately, my companion's dinner was deep fried and was apparently sitting and waiting for mine, because his was very greasy and soggy. One of my sides was scorching hot and the other (mashed potatoes) was cold. The entree was one that I've enjoyed here before and it wasn't up to par, either. We ended up catching another server to get our tab because our server never returned, which also meant no drink refills during our dinner. Part of the tab was comped, which was nice, but both of our meals ended up being very disappointing, not to mention the fact that it took over 90 minutes to get our meal and pay our tab. On the plus side, I enjoyed my salad the next day and it was actually very good.