user
LongHorn Steakhouse
2692 Madison Rd, Cincinnati, OH 45208, United States
Appearance
Comments
Cr
Review №1

Had to send steak back but got a fantastic one in it's place. No fus or mus. Top notch customer service. Want to go back again( it was for my birthday) before my next birthday.

Im
Review №2

It was good we come there alot and still no complaints. Great place to come!!!

Co
Review №3

Everyone at our table was very satisfied. The place has a good feel to it.

Ra
Review №4

Great service and great food.

Eu
Review №5

A week ago purchase Salmon and it was delicious. I thought I ordered online and the young lady that outside asked me if I was waiting on an order I said yes I order online 15 mins ago. She said ok I'll be right back. I waited 20 more mins she never came out so I walked in and that's when they told me they never received my order and to place one would be another 25 mins.Well maybe to order online it could be more customer-friendly. Overall, the food was great.

Co
Review №6

Had a terrible dining experience last night. We were seated, and apparently we were way too close to the cooking area because conversation between my company and myself were completely drowned out by a yelling match between a member of the wait staff and management. Our appetizers were undercooked - I bit into a bloody chicken wing! Employee that took the appetizers (I'm guessing management making his rounds, but definitely wasn't our actual server) after said experience showed no remorse or initiative to fix problem - I just looked over my bill today and was charged for appetizer. Actual server was nice, but wasn't worth the $60 I spent to enjoy a night out with my significant other. Oh and the service was slow dispite not appearing busy.

Je
Review №7

The food is always good, except for their ribs which I do not recommend. Everything else is excellent. Except for one isolated incident, the staff is always friendly and polite.

Ra
Review №8

I absolutely love the dishes and customer service, awesome location nearby to my apartment. The cashiers are always kind. I highly recommend this place.

Pa
Review №9

Not a good experience this time. The waitress, though sweet, completely botched my order. I requested the lunch special which said Strawberry salad with chicken and because she somehow didn't know I wanted chicken, I didn't get my food until I was leaving. On top of that, I asked what type of greens came on the salad because for some reason this was the only salad in the menu that didn't tell you want kind of lettuce. She said Spring mix and I said fine because that's what I prefer. Because I had to take my salad to go, I didn't realize the salad had romaine lettuce only until the next day. Lastly, they had the marked tables for social distancing, yet there was someone sitting in the booth on the other side of the short wall directly next to us. Overall, not a good experience. I won't be back. Will either try a different location or stick with Logan's Steakhouse.

Ja
Review №10

Absolutely a spot worth stopping by, the food is excellent and well prepared, the rates are affordable and it is constantly neat here. 5 stars.

Er
Review №11

The hostess wasn't the friendliest. I had a group of people and we were told a maximum of 6 people couldn't sit together, which was fine. However, when more people arrived than anticipated, instead of the hostess simply finding another table for them, we were told the service would be slow due to reduced staff because of COVID 19 and the restaurant could only be filled to a certain capacity. There was only 4 other booths seated in the restaurant. It felt like the hostess wasn't welcoming and basically pushing us away. We're trying to patron a restaurant during the pandemic but being faced with an opposition. The server assigned to our tables was excellent! She didn't make us feel any less than welcome and provided awesome service. The food was prepared correctly and taste delicious.

Ad
Review №12

This place will surprise you. definitely worth a return visit. this place has a cool atmosphere. food is like a place in baltimore i liked.

ro
Review №13

I haven't eaten longhorn in probably 5-6 years. I wanted have a good steak dinner. I was not very happy with my dinners we purchased. No seasoning, bland steaks.

La
Review №14

Not good. My ribs was under cook. Restroom dirty and I let the manager know he didn't seem to care. I have had better.

Mi
Review №15

Was looking forward to a delicious steak had been here before no issues this time I was disappointed I placed my order started to enjoy my bread and beverage opened my napkin to find dirty utinsils I mean the knife looked like it hadn't even been washed as there was still a smear of food on one side of it so I politely asked for a second set opened it up this time there was left over food on the fork so I was done no one should have to eat off of dirty silverware plus with covid-19 — nope

Jo
Review №16

The staff was friendly and sociable. It has a nice interior.

Jo
Review №17

Nice place to meet and catch up with family. i will probably become a regular. it has a cool feel to it.

Yo
Review №18

The service was great. The food came out hot and fresh. Truly enjoyed my dinner.

AM
Review №19

Are you looking for the longhorn where all the employees wear masks around their necks while wiping their faces and touching your food look no further.Spent 10 minutes waiting at the counter after 20 minutes waiting in the parking lot only to see all the cooks not wearing masks.I'd complain the food was cold, but decided not to eat it since they don't know what health and safety standards are.Hard pass.

Ja
Review №20

I tried this spot already with my friend and I am hooked since then. I liked the awesome ambience and delightful dishes and beverages. Keep up the good work.

FA
Review №21

Our food was Hot& Fresh. My order was correct. Service was great!

Ra
Review №22

The wait for someone to answer the phone for a carry-out order was a bit long.That's understandable and excusable given our current situation with covid 19. The front-end service was very good. Food quality is where the weight of my review lies. Front-end ordering gets a five. The steaks were ordered medium rare. We received what I would call charred rare which is rarer than rare. They were cold centers not even cool. They were charred and crisscrossed on the outside but basically raw on the inside so we had to microwave them at home. Salads were good potatoes were fine. So the stakes getting one in front and gets a 3

ca
Review №23

Our food was very good. I only ate half and took my leftovers for lunch once heated it was just like it was just served. to the cook.

Ra
Review №24

I wish I had a picture to show this delicious food! Everything was Great and cooked to perfection, especially my Ribeye! I haven't been to Long Horn in years but this experience will keep me from waiting to long before another visit!!!

Te
Review №25

The service was awesome and food was made perfect.

Th
Review №26

Visited today to give the place another shot. Had a bad experience a year ago but was pleasantly surprised this visit at how excellent everything was. Attentive and professional server, and you could tell the food was seasoned and cooked to spec. With care. Will go back.

Co
Review №27

Steak wasn't the best usually great can't win them all definitely going back still love them just being honest

Ju
Review №28

Very busy on Sunday's! But when the service is on point it's very good. The food was very fresh and tasty!

Il
Review №29

The attention, food and the place are really good

Do
Review №30

Do not leave if it's busy, it is worth it. Bring your appetite because portions are generous.

Ra
Review №31

Very loud, short on servers. Had to ask at least 2 times for each request. Went whole meal and was not asked if we wanted a refill. Steak was o k, peanuts were stale and rubbery. That's the 3rd time in a ro

Na
Review №32

Service was good but food was not. Salads and steaks came out at the same time. The butter container that came out with the bread had ketchup in it, so it was obviously not cleaned. Did not make us comfortable during the pandemic.

It
Review №33

Loved the chili there an the potato soup, the shrimp platter was huge!! Qn the fried pickles were perfect. Great atmosphere

Ca
Review №34

The male server we had was so disrespectful. Treated my girlfriend, friend and I like we were trash and had a horrible attitude the whole time we were there. I usually come to this restaurant once a week and always get treated just fine, but this man had some type of problem with us. None of us will ever step foot into this establishment again.

De
Review №35

Great service great food nice atmosphere

Kr
Review №36

Great service. Made the bday celebration great!

Da
Review №37

Waitress was great, food was very salty and low quality. Fries and chicken strips were deep fried in old and bitter oil. Hamburger was a cheap frozen patty. Steak was rubbery.

Ev
Review №38

The food was EXCELLENT and so was the waitress.

Ke
Review №39

Not going to lie. It has been forever since eating at this chain steakhouse and my expectations weren't high. Just beating the Friday dinner rush, ordering the 12 oz Prime Rib was a great choice. Kaiya was a friendly waitress who knew what she was doing. Don't forget to get the sweet potato as a side and you won't need dessert. Also, a decent drink selection. This was about as good as it gets at LongHorn.

Sh
Review №40

This place will surprise you. The service here is attentive.

la
Review №41

The food is delicious and thank you to let me proposed for my fiance

Ro
Review №42

I had to wait an hour and 20 minutes to be seated registration person kept putting people in front of me and my party it was a nice experience at all

Wa
Review №43

The staff was curtious and professional. The meal was superb. Take a lite jacket

Cl
Review №44

We love hanging out. Yesterday we found this delicious restaurant which friends told us about. We had a lovely time there with first-rate cooking and a courteous team and a distinguished cuisine. We put this fine restaurant in our list and we will certainly go again very soon. We warmly recommend.

Th
Review №45

Great food! My wife, two kids and I had a great time. The waitress saved me from ordering a double shot and informed me that a double shot only has two ounces of liquor while a single shot has 1.75, while this makes no sense to me I appreciate that she told me this! The food was great and cooked perfectly. Definitely recommended.

Ka
Review №46

My first time,and I know I'm be back the chicken and steak was the BOMB.and that sauce was great.

Lo
Review №47

Super clean and following the CDC recommendations about hygiene and social distance. Trinity the waitress was great!

J
Review №48

Prices that won't shock you.

Ti
Review №49

We have been going to this location for a long time and never had a problem. The service is top notch and the food is never disappointing.

Wi
Review №50

Our work group had celebrated one of our colleagues completing his PhD at Penn State. I ordered the salmon over rice w broccoli. It was nicely cooked. The appetizers were stuffed mushrooms and bread with a dipping sauce. All were tasty. A number enjoyed the Philly cheese steak sandwich. Looked good.

Mo
Review №51

The food was great and service that I haven't seen for awhile.

Sa
Review №52

We ate there two Sundays in a row on the patio. Love their food. I had half rack one Sunday and steak this Sunday.

Al
Review №53

Service and meal were good.

El
Review №54

Nice atmosphere and pleasant people

Do
Review №55

Always good food. Great service.

Je
Review №56

Unexpectedly terrific! Excellent service on Saturday early evening. Steaks were tender and well-seasoned. Everything was better than expected! Dinged one star for the mixed drink, Texas Tea, which would have been much better if it had been shaken.

Ch
Review №57

I frequent this special restaurant many times since I enjoy the good mood that is characterizes this restaurant. The crew is highly loyal and well trained. The service is certainly fast. Also, the food you get is magnificent. I frequent many times and I was always joyful. The price is reasobable. I recommend this place to all my friends.

Ri
Review №58

Good for lunch, not sure about the limited COVID Menu, I asked for a grilled chicken sandwich, not on the menu, and got no problem

Br
Review №59

Service was awesome and my bone in Ribeye was cooked perfectly

se
Review №60

I enjoyed the steak omg sooooo good to not eat at our normal restaurant

Ma
Review №61

Even on a busy Saturday night we managed to sneak in and sit in the bar area to dine. The service was quick, friendly, accommodating and knowledgeable. My steak was prepared as a true medium rare and there were plenty of sides that met my food allergy restrictions.For $12.99 you cannot beat the 6oz sirloin with 2 sides(!) although my dining companion swears by the ribeye.PS...my favorite thing about any good restaurant is when they accommodate kids preferences. This place makes a super fancy mac n cheese, but they also serve Kraft M&C...which is what kids really want. So great.

Er
Review №62

Great Curbside Service, and on Easter no less. I had a big $200 order and was expecting something to not be incorrect. I have to say everything was spot on! Kudos,

My
Review №63

We went here for lunch on a Thursday, and it was not very busy at all. Their menu is very affordable, and had some tasty options. We ordered the LH burger, and shaved rib eye sandwich. These were both very tasty. The rib eye was a little salty, bit not too bad. Overall, this was a great experience.

Pr
Review №64

Service was good. Ordered a medium and got a rare , but they were nice about it and got a new one right away. The food was good and the drinks were nice too.

Ke
Review №65

Great food! We eat here often

We
Review №66

Not what it used to be. Once again the chef there feels the need to add a pound of salt to the steak to the point it's not edible. Avoid if you have high blood pressure.

do
Review №67

Fresh and hot plus every1 was friendly

Ka
Review №68

We ordered the chicken tenders and 8oz steak family meals and they were amazing great portions the sides salad and bread was awesome and plenty for the 8 of us! Thank u so much to the staff for being there and making our order perfect!

Bi
Review №69

Quick Good service food was prepared how I ordered

El
Review №70

This location is one of my favorites however today was not the best representation of the brand. Very busy this evening not enough staff to accommodate the volume of business that they've received. Clearly the turnover on tables and getting them prepared for incoming gas was lacking large party had left table was not slipped dirt trash food on the table and clear and plain sight of other guess it took several people to clean the table including a manager after about 30 minutes of not being attended to. However today the food was absolutely delicious prepared as I requested it my server was excellent Pleasant professional sweet young lady

Ch
Review №71

One of my favorite places to eat. Not a bad dish on the menu. Juicy, mouthwatering steaks and as crazy as it sounds they have the most unbelievably delicious brussel sprouts!!!! They are however seasonal but worth trying when on the menu

Al
Review №72

I sent my friends to this place with my warmest recommendations. I visit this place often. This recommendation is always successful. The meals are delicious and the team is very friendly and cooperative. always when we go to this place we pass a delightful time. warmly recommended.

D
Review №73

Bartender was scatterbrains went there to get lunch took her 10 minutes to come over there to even take my order then when I asked how long will it be she said 45 minutes it takes 45 minutes just to get some shrimp. Tried to call in my lunch order before I went the phone just rang and rang no one answered. They need to have a special area for carry out when you can order and pick up because it's too much work for the bartender to do it. The tables was messy she had a whole bunch of old dirty plates stacked up behind the bar area it was just a mess.

Ki
Review №74

Very good meal and manager and waitress was perfect

Ta
Review №75

I love this place.

Ma
Review №76

I normally love longhorn. We generally get takeout, and the last two times running one of our two porterhouses (at $30 a piece) has been mostly raw. We both like ours medium rare, but this goes beyond that in the extreme. To the point that it is inedible. I guess we will have to start going somewhere else for our steaks, but I wish I could trust them again.

Le
Review №77

Service at curb side was good. Food was just ok.

Mi
Review №78

Good place to have a nice steak without breaking the bank completely.Not the fanciest place, but it's a reasonable price for a good steak

Da
Review №79

Great as always. I love the lamb chops. All was delicious, from the garlic mashed potatoes and sauteed spinach to the asparagus.

Le
Review №80

Great place to go

al
Review №81

Got there near six, it wasn't packed at all. the service was friendly and sociable.

Ed
Review №82

Very courteous wait staff food was good and warm

aa
Review №83

Was really good food and was not overly expensive

Wi
Review №84

Everything was hot fresh and good

Mo
Review №85

This was my 1st visit at this location, I went during a non busy time and still had to wait 20 mins for a waiter to show up to our table, waiter was rude and kept bringing out the wrong drinks took down the wrong order so had to wait double time for new food then food was under cooked.

Ar
Review №86

My favorite steak:)

La
Review №87

$1299 for a 8oz with two sides appetizer or a dessert a great deal limited time only.

Cl
Review №88

We had an extraordinary time at this restaurant. We liked the amazing atmosphere and the meals. The waiters were super amiable. I'm content we finally managed to visit here.

D
Review №89

Absolute best dinner I've had in a very long time. My ribeye was perfectly seasoned and cooked, not overly salted like some other places. The baked potato was so good it almost beat out the superb steak as my favorite part of the meal. It's not the cheapest place, but I recommend saving up and going when you can.

Br
Review №90

Friendly staff and good quality food

Ky
Review №91

Ordered by phone and order was ready 5-6 minutes early

Ma
Review №92

I go with my wife to this place quite a bit! This is my favorite restaurant to have a bite. I go there many times. The food is excellent, the workers are polite and the price is good. I enjoy meeting in this place over a rich lunch.

pa
Review №93

Good service..steaks was perfect

An
Review №94

The steak was burnt not well done it use to have nice food maybe they have a different cook now.

Ka
Review №95

Friendly bartender. Seated for meal quickly. Sirloin was excellent. Server (Greg) super polite and friendly.

Ma
Review №96

Delicious

li
Review №97

I love the lemonade but the burger was disgusting I hated it it was so slippery but that's just me

Ri
Review №98

Always great food & service

Ma
Review №99

Service and food was excellent!

Ja
Review №100

This spot is worth trying. They have big portions for reasonable prices. Constantly clean and with great character. Will come back again.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2692 Madison Rd, Cincinnati, OH 45208, United States
  • Site:https://www.longhornsteakhouse.com/locations/oh/cincinnati/cincinnati-rookwood-pavilion/5041?cmpid=br:lh_ag:ie_ch:loc_ca:LHGMB_dt:20190131_sn:gmb_gt:cincinnati-oh-5041_pl:locurl_rd:1020
  • Phone:+1 513-351-4040
Categories
  • Steak house
  • Bar & grill
  • Barbecue restaurant
  • Family restaurant
  • Takeout Restaurant
  • Traditional American restaurant
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–11PM
  • Saturday:11AM–11PM
  • Sunday:11AM–10PM
Service options
  • Curbside pickup:Yes
  • Dine-in:Yes
  • Outdoor seating:Yes
  • Takeout:Yes
  • Delivery:No
Highlights
  • Fast service:Yes
  • Great dessert:Yes
  • Great tea selection:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Coffee:Yes
  • Comfort food:Yes
  • Hard liquor:Yes
  • Healthy options:Yes
  • Kids' menu:Yes
  • Quick bite:Yes
  • Small plates:Yes
  • Vegetarian options:Yes
  • Wine:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Bar onsite:Yes
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations