Cheddars Scratch Kitchen
3907 Phoenix Ave, Fort Smith, AR 72903, United States
Review №1

It's all about the croissants! They weren't hot today, but delicious nonetheless. Maybe it was just us, but it was cold where we were sitting under the big fans in the middle of the room. If you don't like the cold you may want to ask the host/hostess to be seated in a warmer section. The New Orleans Pasta was good. It tasted like a supreme pizza pasta. Don't let the name throw you off. This dish does not have an extreme Cajun flavor, but it's still good. And if you like it spicy, you may want to tell them to put a dash of extra cayenne pepper on it. Not so spicy that it kept my 10 year-old from scarfing it down. You would have thought she hadn't eaten for days. The cheese fries were good. The fries were nice and crisp even though they had a good layer of cheese on top, not an easy thing to do. Most cheese fries I've had end up being a soggy mess. It's the ranch dressing that really puts the cheese fries over the top. I don't like ranch dressing. This was good though. I don't know how they make it, but it's good. The portion size was big for both of these plates. Could probably feed 3-4 people, unless 2 people are wanting to put on some weight, or planning to take home leftovers for another full meal.Our server was friendly.The men's restroom was clean and looked nice. They're moving toward touchless, with the auto flush on one of the urinals, auto paper towel dispenser, hand dryer, and foot pull on the door. Signage was posted about mask requirements. Employees and guests were abiding by the posted standards. Thanks for keeping us health and safe Cheddars.

Review №2

Anniversary dinner, Every time we go it's just great, atmosphere.. laid back, lines get long at times but they seem to move quickly. Ya need to try it out for yourself.

Review №3

Top notch restaurant in Ft. Smith! 14oz. Ribeye was great. Our waitress did a great job of caring for us. Not once did we go thirsty and she ensured we didn't need anything various times. Couldn't ask for a better dining experience than we had tonight.

Review №4

If you're looking for a quick lunch this is the place. Our meal was ready in a very timely manner. We will definitely be back.

Review №5

Food is always really good. Never had anything I didn't like here. (The Monte Cristo is amazing!) Food comes out very quickly with great service.

Review №6

I just love their food here sooo good! Wow! Great service & staff here. Its kept up well on outside & inside! Their portions are very good sizes too! The Manager was nice, helpful & friendly! I been a lot times & will be back soon!

Review №7

Jeff the manager was awesome . Honest ... love and I mean loved the chicken tenders, string beans, and cheese broccoli . But, the Bar-B-Q ribs were dry, little flavor. But , overall 8 out of 10. Gotta be honest...enjoy.

Review №8

We ordered three meals, each with Broccoli as a MAIN component of the meal. When we arrived to pick it up we were told they were out of Broccoli. They asked if we wanted to substitute another vegetable. They brought us out another sack, and when we got home we discovered ONE very small container half-filled with the replacement for ALL three meals. This was their fix. No offer of a discount, no replacement for the other meals. This is beyond unacceptable! I feel absolutely robbed.

Review №9

Awesome food and great service. The waitress was so sweet and such a proud momma.

Review №10

Awesome food, as usual. One of my very favorites. Service was a tad slow, but it was busy. Will return.

Review №11

Service was great. Our server, Sade, was excellent. With this Covid-19 going around, they found space for myself and five of my friends.

Review №12

We ALWAYS ask for Wade & he never fails !!! Wade is the BEST server in the building !!!!Steak & ribs were cooked to perfection today !!!We truly enjoyed our sons 21st birthday & our lunch at Cheddars today !!THANK YOU for everything today Wade ..... you are AMAZING !!!!

Review №13

This place is mediocre at best... but if you do choose to eat at this establishment, then you should 100% ask for Dallas as your waitress! She supplies top notch service with a smile behind that COVID mask.

Review №14

My girlfriend and I love coming to Cheddar's. This is our go-to for date nights. We always have a good experience at this location in Fort Smith. I love their burgers and appetizers, and they have a nice selection of drinks. We also loved the recent addition of the buttered croissant you receive when you're seated at your table.

Review №15

Cheddar's has consistently went downhill since opening. Food prep is spotty. The new limited COVID menu has nothing good. Other than stopping in to get to go croissants for my wife, we don't go there anymore.

Review №16

Cheddar's is in my top five restaurants.. fast friendly service and great food.

Review №17

Great food and wonderful service. Price is great for the great quality of food.

Review №18

Emily our waitress was very sweet and helpful. Food and service was amazing!

Review №19

A friend ordered fish and they microwaved it when she asked it be cooked longer. They took it off the bill, but goodness. Stop with the microwave.

Review №20

Not as good as usual and limited menu is starting to get old. My bbq ribs tasted odd and my wife's new Orleans pasta had burnt sausages. Just not good as usual.

Review №21

Great food great service good prices

Review №22

Tasty, good, quality food. Never disappointed!

Review №23

Normally we have excellent and prompt service and great food; however, today was the exception. Service was slow ( it was not crowded) food was lukewarm, had run out of carrots and SALT! Waitress forgot part of the order..just not Cheddar's usual service. Hopefully, it was just an off day..we were disappointed.

Review №24

Great service, well prepared food, moderate prices.

Review №25

Great service. Worst hamburger ever! Decent baby back ribs. Probably won't go back

Review №26

Steak for was looked perfect. Favorite appetizer is the spinach dip!

Review №27

I love this restaurant an the food is fantastic . The staff is always very friendly..

Review №28

Everything about this place was amazing and very professional. Our waiter was amazing they open the doors for us the experience was excellent.

Review №29

BEST RIBS EVER!!! Just wish they had kept the onion rings on the menu. But other than that

Review №30

The food was good. Great

Review №31

This was my first time visiting Cheddars and every single thing I ate was delicious , for a chain restraunt I'm very impressed. I had to double check the price because it was so inexpensive I thought an entree was missing from the bill.... but it wasnt ! The service was great and i will definitely go back !

Review №32

I really like the decor, the food is wonderful and reasonably priced. There is a wide range of selections. Sometimes I even eat the croissants as dessert, they are so tasty! Only one problem, it's so popular that it's usually packed. So be prepared for a wait or go during off times. However their turnover time is pretty decent.

Review №33

It was great!!! We had Leah as a server and she was AWESOME!!! Great food for a great price!! Highly recommend!!!

Review №34

Nice variety of food on the menu from sandwiches, to steak, ribs, shrimp, and salmon. Food is served fresh and hot. Nice comfortable relaxing setting, great for family or business. May be seated at tables, booths, or in the separate bar area. Ribs were amazing, also love the honey dijon chicken, tried a bite of the smokehouse burger and it was delicious also! My husband had the nachos and asked to substitute the shredded cheese for queso. Nachos were as ordered and he said he thought they were the best. Thumbs up!

Review №35

Fast friendly service at affordable prices

Review №36

The salmon was excellent.The bed of rice was small and sparse.The broccoli and rice casserole tasted good but had a pasty consistency and it looked like it had been under the heat lamp for too long.The carrots had a small piece of shrink wrap plastic in them.It was explained and passed off as a piece of carrot packaging material but the plastic piece had a shape and was stiff like shrink wrap.We were checked on by the wait staff manager and the carrots were replaced at my request.

Review №37

I have not had anything bad to say bout Cheddars until now. I placed a to-go order, they said 25 munites. I go in 35 minutes. I get there and still waited almost 30 minutes for our food. Cheddars can do better!

Review №38

Called place to order over the phone had to dial in three times all three times placed on hold no one ever answered Very disappointed

Review №39

Stale chips and an hour wait for food with a slow day. Some meals came out cold. Server was fantastic and helped a great deal.

Review №40

We arrived just as they were opening their doors for the day. Shardee was our waitress, and couldnt have been better. Our food was exactly as ordered, and so good. I hadnt had a Monte Cristo in a long time and it was as good as I remembered. Shardee was always there just ahead of when we might need something. Good job! Shame we dont live close by.

Review №41

Great food ..they did good with social distancing tables

Review №42

My steak was delicious the service was great but the presentation of the food for both myself and my friends children that's something to be desired

Review №43

My wife and I love this place. The food and service is excellent, every time we are in fort Smith this is a place we stop, would love to have one in the Fayetteville area! If you haven't tried the Monte Crisco you should! Big menu with many great choices!

Review №44

They have really good food. Can't wait to try the full menu

Review №45

We love Cheddar's Scratch Kitchen. We had the meatloaf which is pretty much a famous dish here and also steak and ribs. We enjoyed all of the food. Service was excellent and restaurant was very clean.

Review №46

I love Cheddar's and we had a great waitress. The only reason I give a three out of five was due to our wait. We went to have a family dinner, called ahead to let them know we were going to be a fairly large party and requested a reservation. We were told we were unable to do that. We arrived at the restaurant and were told a 20 minute wait. We all decided it was worth the wait. However, we ended up waiting over an hour for a table and when we were seated they just pushed tables up to a booth. It would be my suggestion to allow large groups to reserve in advance to avoid situations like this.

Review №47

Very limited selection. Not as good amymore

Review №48

Wonderful food and drinks at an awesome price. One if my favorites.

Review №49

Great food, they need to turn up the heat. It's way to cold. Food was great. Waiter was awesome. It was way to cold for December in a restaurant for patrons to be comfortable. Stop cheaping out on the electric bill. It's 70 Fahrenheit but with the constant draft by the bar dinning area it feels 65 Fahrenheit.

Review №50

Buffalo chicken wrap is my favorite

Review №51

AMAZING experience; wonderful staff, fantastic food, great atmosphere!! Will be back!!

Review №52

Nick is the greatest server/bartender. He's not just a server, he's a host! He makes you feel right at home and takes care of you as you were also!He will be greatly missed

Review №53

I had the short rib pot roast over mashed potatoes. Very good! Rivals my mom's roast. Service was top notch. Will be back!

Review №54

The so called cheese fries had very little cheese the bacon wouldn't even stick to them. Went our food came out my chicken was dry and my fries were cold. If you order the salmon the bed of rice is super small. Not enough to go with the salmon. The waitress was careless and asked to talk to the manager and yep you guessed it still waiting

Review №55

Strawberry Lemonade Is my Fav!!

Review №56

Excellent on every point! No waiting at noon (and it was very busy)! Food was out super fast, Erica our waitress was very attentive and took care of all our needs before we could ask. We've eaten at Cheddar's in several states/cities, but this one BY FAR was the best. The food was even better!!! We were very impressed!

Review №57

Food was good as usual & service was excellent..

Review №58

Great as always.. and the waiters were

Review №59

Service was great and food was amazing.

Review №60

I love their Dijon chicken and mushrooms!!

Review №61

Vegetable plate one if my favorites along with the croissants

Review №62

Food was delicious and the waitress was very great.

Review №63

Every thing we have had there had been good

Review №64

One of the best meals I have ever had! Great food and service, extremely friendly staff as well. Fairly quick service considering the from scratch aspect. The onion rings are out of this world delicious. Comfortable atmosphere and clean environment, we will definitely be back on our next trip and will be reccomending this place to family and friends.

Review №65

Food is great. Service is great. Drove an hour just to eat there and it was totally worth it.

Review №66

Cheddars is one of my favorite restaurants they can be kind of pricey on things but they make up for it in flavor, my number one thing I suggest from cheddars is their loaded cheese fries they have bacon ranch tons of cheese top it off with some ranch and it's the best flavor their is! Their staff is always respectful and responsive I have never had a problem with this restaurant I highly recommend! If you have never been what are you waiting for? Go check it out!

Review №67

Great service but food was fair

Review №68

I always like Cheddar's. They have a great menu, killer dinner rolls, and an amazing Chicken Pot Pie! Service is always friendly, and the prices are great. Their rewards program is great, too.

Review №69

Dont recommend. Horrible food and service

Review №70

It was great. We would always eat at the one on College Station,Texas when we would lived in Texas, great Texas size helping of homemade chicken fried steak, homemade mashed potatoes and the best gravy and green beans. Yummy! Husband top it off with my favorite Chocolate Fudge Cake Sundae dessert, it was so delicious...Service is always great. I would recommend to anyone that wants food made from scratch with a dash of good helpings.

Review №71

Food is always good and affordable.

Review №72

Nice restaurant. Food tasted closer to home cooking than a standard chain restaurant. Reasonable prices. Will definitely visit again.

Review №73

The Fort Smith Arkansas location is hands-down by far the best when it comes to customer service. I had the chicken pot pie and it was amazing our waiter was super sweet and nice. I believe his name was Jeremy. The atmosphere was very laid-back

Review №74

Good people and good food

Review №75

New Orleans pasta yum!

Review №76

Good food and good service. Waiter was friendly and professional. Very nice environment. While this could of been 5 stars, my ribs had a boiled taste, they were still good, I have a high standard set for them. I'll be back to try other menu items as I was impressed with the other servings.

Review №77

Wonderful service, large portions

Review №78

Good food, good service but usually there is a wait for a table

Review №79

Great place to dine.Okay service.

Review №80

Always my first pick. Place is great. For years it's been consistant.

Review №81

We normally have a good experience but not tonight.

Review №82

Good food, sometimes crowded. Some wait staff better than others, if meal is draggin on serving, say something. The managers do listen.

Review №83

There service and food used to be really good but in the past year it has changed for the worst the food a lot of times is old and the service is not that good either anymore!

Review №84

Food is a little costly for an average taste, but the service and quantity of food make up for it. Have been a few times I like the food but feel the great service is what will keep me coming back.

Review №85

The food was fantastic and the restaurant was clean ! Staff was super friendly. We will definitely go back !!!!

Review №86

Celebrating my daughter n law's birthday. Here for dinner. So far so good.

Review №87

I am very disappointed with the Cheddar's in fort Smith! I went there today for a curbside pickup and got home with my order and it wasn't right! Plus our fries were cold! I've tried calling them for 30 minutes to let them know but I can not get anyone to answer the phone! ️

Review №88

Great service, Carol is awesome.

Review №89

Great food and service

Review №90

Cheddars is always a dependable meal. They offer a wide selection of different regional cuisine. I tend to migrate to the cajun type dishes. I did have ribs & shrimp last time ( spasagna, steak, catfish & shrimp are all good) and their dinner salad is always fresh & crisp, they have a good selection of sides to choose from. Its always a dependable meal for a fair price. For some kind of special treat ask for an adult BANANA DAIQUIRI. They offer a non alcoholic banana daiquiri but the bartender will add some octane to it if asked to do so.

Review №91

Always great service. Never have had bad food. Regardless of what time we go, always a good experience.

Review №92

Food was great the server was awsome

Review №93

Still on reduced menu but not bad

Review №94

The food was pretty good all in all. But what really stood out to me was the staff I can't recall my waitresses name but she informed me it was going to flood and I was able to leave Arkansas on time because of her help. I also called back with a question for management and they were more than accommodating as well. Next time I'm in Arkansas I will definitely be stopping back.

Review №95

We ate at Cheddars today. It was me and my Cousin. We were served by a waitress who's name was Willow. She was so amazing. Such a great girl. She put up with us trying to decide what to order and was so nice about it. I want to let Cheddars know what a wonderful waitress she is and how the Manager of your store was so nice and came and talked to us. He is a very good manager. We never got his name. I wish we had. The food was delicious and such big portions. It is now our most favorite place to eat. We give it 100 gold stars. We will tell all our family and friends. We live in Greenwood, Arkansas. Thank you so muchSharon Attee andLovella Milam

Review №96

Great food and the wait was not bad.

Review №97

Love this restaurant. Never had a bad experience. If you are 21+ you HAVE to try the Spicy Mango Mojito. It is amazing!!

Review №98

The food was fresh and good.

Review №99

Amazing food for a great price friendly staff and good cocktails

Review №100

Everything was perfect. Especially our service. Very impressed!

100 Photos
4.4 Rating
  • Address:3907 Phoenix Ave, Fort Smith, AR 72903, United States
  • Site:
  • Phone:+1 479-649-5959
  • Traditional American restaurant
  • Family restaurant
  • Southern restaurant (US)
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–11PM
  • Saturday:11AM–11PM
  • Sunday:11AM–10PM
Service options
  • Curbside pickup:Yes
  • Dine-in:Yes
  • Takeout:Yes
  • Delivery:No
  • Fast service:Yes
  • Great cocktails:Yes
  • Great coffee:Yes
  • Great dessert:Yes
  • Great tea selection:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Coffee:Yes
  • Comfort food:Yes
  • Hard liquor:Yes
  • Healthy options:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Small plates:Yes
  • Vegetarian options:Yes
  • Wine:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
  • Bar onsite:Yes
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Casual:Yes
  • Cozy:Yes
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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