Out of the 3 times I've been to this one, the bread was only fresh and not hard once. I don't know what's going on but their bread on the bottom has been so hard that it makes the sandwich almost inedible and I've ended up having to take it off. Also their service has only been friendly once, the last time I went in there on a Monday at around 3:15 the guy just handed the food to me and when I said thank you he didn't say anything back. It's really sad because when their sandwiches have bread that isn't hard as a rock they're actually some of the best around. I hate to say it but now I understand why this one's always been empty when I've went inside.