I give two stars because I know the pizza is good. However, the employees need some help or training. I have called in twice for carry out orders, waited a total of two hours and ten minutes. Second trip in I left without my order due to frustration. One hour and twenty minutes waiting, spoke to the employees twice, people were coming in and leaving around me. Orders are complete, some are stacked on the oven, some are put in the warmer. Orders are incorrect and shuffled as they are payed for. I thought it might be a little more convenient than Papa's, but not the case.