Panera is one of my favorite places to grab something fresh and healthy. While the food is kind of on the pricier side, it does taste really good. However, the Joplin Panera is not quite on the level of what you'd expect from this fast-casual restaurant chain. For starters, the staff are all helpful and nice, but they always seem in a rush, even when the store is not busy. Another odd thing is that this Panera is CONSTANTLY out of mac n' cheese. It's actually kind of absurd how often I've been told, "We ran out of mac n' cheese already today." Maybe I just have bad timing, but it seems weird to me that I've heard this multiple times. I've never done a mobile order from this Panera before, but I have been behind people in line trying to pick up their order and the store either hadn't started making it yet or incorrectly filled the order. I'm sure it's still a work in progress, but you'd think that by this day and age, the process would be a little more smoothed out. Finally, what frustrates me the most about this Panera store is how often I have found HAIR in my food. I have been here many times and found it in my salads, in my mac n' cheese, and in my sandwiches. While it hasn't happened every time, it's happened enough that I'm actually kind of concerned about what goes on in the kitchen. I don't think that the Joplin Panera is the best representative of the Panera brand. I think it's got some great food and is a nice place to meet people or do homework, but this store needs to get it's act together a little bit more.