I've been coming here since it first opened, growing up down the round and now being in my 30s. I couldn't wait to come back since I just moved back to town.I ordered some appetizers too, so excited. Well-the salad rolls were gross tasting. They tasted like bitter pieces of sprouts which overpowered everything else. I've lived in 8 states now since Florida and I've had lots of good Thai salad rolls. I politely tasted them, strongly disliked them, and told the server I didn't care for them, much to my surprise since I love salad rolls.BUT. The manager came over to tell me, that the policy here, EVEN if something is gross or they deliver the wrong item, is never to take an item off the bill. I've never heard of this at a restaurant. I told her that I normally love them but they tasted off at this spot and she told me that it's not her job to let picky people sample food. I explained to her politely that I felt this was very poor service especially since I had been a regular for the better part of a decade and was going to review my experience honestly. She said she didn't care and I got on yelp to see how other people felt.I'll never come back again! After 16 plus years of patronage, you can forget me! And also after reading other reviews, I read one too many where people had whole cockroaches cooked into their meals.