This experience was a disappointment. We were led to believe that this was a 5/5 for dinner. The food was good, but not outstanding in any way. Full disclosure, we had the fried chicken. Their steaks may be better, but the prices they are asking for steaks are too much to gamble on. 115 bucks for a Tomahawk steak that takes nearly an hour to arrive is a big ask for a place of this caliber. This is in Kansas City, literally the beating heart of steak country, so go get a giant cut like that at the butchers and save yourself a nice bit of coin.The service was pretty bad. We are not from the area, which is affluent, so we might have been underdressed, but it really shouldn't have made a difference. We were dressed casually. The drinks took way too long to arrive, and after making the order, we didn't see our waitress at our table but three more times. The first time, when we asked for more water, which never arrived. The second time she appeared, apparently with check in hand, to ask if we needed anything boxed up instead of asking if we wanted to order dessert or coffee (missed opportunity). Regardless, we asked for the banana cream pie (pictured), which was worthy of a college cafeteria at best. And finally, the waitress arrived when it was time to pay. As soon as I laid down my card though, it was snapped up. That was an indication to us that she wasn't too busy, but that perhaps we weren't worth her time. The icing on the cake was that it took far too long to get my card back. People have bad days, so who knows what was going on, but there was never an apology for the wait, nor even an acknowledgement for it.For all the great reviews this place gets, the expectations were fairly high. I've had better service at more pedestrian establishments. Skip this place unless you are a local with more money than sense.