Jimmy Johns
2233 Matthews Township Pkwy, Matthews, NC 28105, United States

Review №1

Half of the staff wearing their masks under their noses. There is no point of masking if you aren't going to wear the mask correctly. If you don't wear a mask correctly at work then you likely don't outside of work or follow any other precautions. Do better.

Review №2

The the meal I had Jimmy John's was good I got the lunch box there was young man there training so he wasn't freaky fast but I give him credit he did really well on making the sandwich and over time he will become freaky fast he did good in time for being a new person though

Review №3

Store clean, team super-friendly, sandwiches fresh and fast. Really solid chain!

Review №4

It's my first time coming to jimmy johns, and the person taking my time orders name was cameron Meetze, and he did an awesome job. He greeted me Politely when i came in and gave me my sandwich quickly, and did a great job with it.

Review №5

This was my 1st time ordering from JJ' was recommended by a friend locally and a cousin out of state. I was pleasantly surprised of how tasty my tuna sub was and my husband enjoyed his ham w/cheese sandwich....i will definitely become a regular!

Review №6

Always a great sandwich! Freaky fast is right! By the time I finished paying, my food was already ready!

Review №7

Love jimmy John's. They are super quick and have great sandwiches

Review №8

Poor customer service. Sandwiches are small and not very tasty. I would not recommend this restaurant. However, I have heard that the customer service at other locations are much more welcoming.

Review №9

Fast and fresh, just like they advertise. Took my parents here for the first time and all the employees were nice and helpful in explaining how they make the sandwiches, what toppings are included and what the specials were.

Review №10

Love this easy going sandwich place!!!! My favorite sandwich spot!!!

Review №11

The crew was on point! As I ordered, they was making my hero.. But! I have an issue for spending so much on food where the portion doesn't fit the price. I will not go there again! I thought it was a combo meal, but i was charged separately for everything. Not kool! The 2 stars was for the staff & food quality..

Review №12

They are great order always delivered in a timely manner. Great customer service and great subs.

Review №13

I love this place if you are in the mood for just a simple but high quality sandwich look no further.

Review №14

Clean, good service, clean bathrooms, very fast and healthy

Review №15

Fresh food. Delish.

Review №16

Super nice, quick and very courteous. Great customer service.

Review №17

Every time I come in here everyone is beyond friendly in a very genuine way. I work retail and understand how tough a lunch crowd can be but everyone here still always sounds so sincere when you come and go. I don't live near this location but when I my company's corporate office is down the street so when I'm there I come here for lunch. Sometimes it's a new group and sometimes I see the same workers but everyone is always very fantastic!

Review №18

This jimmy johns was great, the service was good and the workers were nice. The only issue is the crumbs left on the tables

Review №19

Very good subs. And what can I say, they're freaky fast.

Review №20

I ordered a sandwich off of the website. The Matthews location called me and evidently the website had sent the order to the wrong place. I would have expected that they would just call the Pineville location and have the order shipped to the correct location. However instead they called me and said that I would have to call Pineville location to have my sandwich delivered. Very upset did not get any food tonight and do not recommend this to anyone. Hope it helps.

Review №21

I love this place has subs and the people that work there are always really nice

Review №22

Jimmy John's usually is great. But on this occasion they were training new people, had mechanical issues and we're not on the ball. This Jimmy John's was not freaky fast. Took about 20 mind to get two subs.

Review №23

Harvey and all the staff were very hospitable, hard working , very cordial. I was very impressed with how Harvey THANKED his team on doing a GREAT JOB. Keep it going Harvey and TEAM. See all of you soon .

Review №24

So fast and fresh just like they say

Review №25

Food was fine crew friendly and helpful

Review №26

The customer service was excellent

Review №27

Rude people and the drivers are the worst. The drivers I've seen on the road are horrible. Weaving in and out of traffic to get someone a mediocre sub and with no regard for anyone's safety on the street.

Review №28

Food was good, service was fast. Still can't get over they don't offer any cheese other than provolone. Will head elsewhere with some more options.

Review №29

Very friendly and helpful staff. The unwich is absolutely delicious! Food made perfectly according to your specifications and extremely quick. Thank you, Ian, for the awesome service!!! Highly recommend trying this establishment!

Review №30

Great place to eat. Staff is quick and always makes orders spot on.

Review №31

While I love their sandwiches and think their workers are great, after I found out about the horrible acts from the owner, I have boycotted them. I can't support a trophy hunter, especially one who also hunts endangered animals. I use the word “hunt” loosely. Trophy hunters are cowards.

Review №32

Best Sub In Town..

Review №33

Love their subs

Review №34

Good place. All feel welcome.

Review №35

It lives up to its slogan. Fast food, fast. Unwiches are awesome.

Review №36

All time favorite

Review №37

As an employee personally come speak to me and I will take great care of you.

Review №38

Every time I do a pick up order, they always get it incorrect. But when I'm there WATCHING them they do it right. When you pay extra for avocado spread and other things, you expect them to get it right. The employees always stare at you like you're inconveniencing them at their job as soon as you walk in. I will go elsewhere from now on. It's sad because I really enjoy Jimmy Johns and this was the closest.

Review №39

Adding peppers to a sandwich shouldn't be difficult, but they seem to forget them almost every time. The delivery drivers are always pleasant and quick, at least.

Review №40

Good fast service.

Review №41

Amazing. Jimmy John's is already great. This one is above and beyond.

Review №42

Asked for sandwich with NO cheese. Got cheese. Told him I was taking it out. Got InShop wrapping. I understand though. He was distracted by a visitor.

Review №43

Nick the GM is the shizzle, my order was out before I could put my change away, the signs hanging up are funny and I got a free thing of bread just because Nick was in a great mood which I can assume is his natural state.

Review №44

Been waiting for an hour already for delivery. Called to find out how much longer, Mgr on duty says he don't know. Not even an apology. Still waiting for our food

Review №45

Love sandwiches

Review №46

Club Lulu was very good

Review №47

Freaky fast, freakin' good.

Review №48

The guy at the counter was super nice and helpful. I had the short rib bocata and gazpacho and everything was delicious. Amaging service.

Review №49

On this visit the staff was friendly they had my order done before I can even go grab my drink which is always nice. Prices seem a little high for Deli sandwiches but it's all relative I guess, plus it is a franchise so they're usually a little pricier than the mom and pops.

Review №50

One the worst stores in terms of kind customer service mottos. Very abrupt, rude, and honestly slighty racist staff. Treated others far differently. Saw an employee yelling about someone calling them the N word and not getting any sort of apology or that employee not getting Any reprimands for their actions. They shortly thereafter quit. Dont blame them... Why come here when Subway now is on uber eats.

Review №51

Everything is fresh, most of the time. I think it's a little expensive for what you get.

Review №52

Excellent service, excellent food, excellent value. Came with the family after a Costco run, will definitely be back!

Review №53

Awesome, love this place. I order from them all the time.

Review №54

I am acquiring this store to add to my other stores in Charlotte Wednesday, April 13th, 2016. My team and I will turn it around fast, and promise to bring the excellence of the Jimmy John's brand back to Sycamore Commons!!

Review №55

Don't call here, I asked if they delivered to my address and the young man on the phone told me to check there website and hung up on me. Ridiculously bad customer service, so I called back and requested a manager and he hung up on me yet again. I've never had Jimmy Johns and I guess if this is the type of employees they hire I will never try it.

Review №56

They're so fast. So fast. Theyre good but if you eat it too often you might get tired of it :/...they're so fast

Review №57

Not at JJs

Review №58

Love the hoagies.

Review №59

First time for delivery. One sandwich had a LIVE bug crawling in it! When I called, they said they would replace it but did not make the sandwich correctly! It was supposed to have avocado on it but none.We will NEVER go here again!

Review №60

Got to love JJ's!

Review №61

Good and fast.

Review №62

Rude stuff, I ordered 5 sandwiches, three of them were made incorrect. No apologies even.

Review №63

They are fast.

Review №64

Wow! These guys were fast, polite, and the food was great! No delivery charge either.

Review №65

I was not there

Review №66

Great and out!

Review №67 sucks

Review №68

Friendly staff

Review №69

Good and fast.

Review №70


Review №71

I mean it's Jimmy John's..!!

Review №72

Not impressed

Review №73


Review №74


Review №75

It was great and the staff was amazing!!!

Review №76

Simple, clean, delusions subs.

Review №77

Freaky fast.

Review №78

They was rude want go back

Review №79

I never got to order anything because i couldn't get past all the crap TO FIND THE MENU TO ORDER. if they fold, i'm not going to be surprised.

15 Photos
3.9 Rating
  • Address:2233 Matthews Township Pkwy, Matthews, NC 28105, United States
  • Site:
  • Phone:+1 704-847-4007
  • Caterer
  • Sandwich shop
  • Fast food restaurant
  • Delivery Restaurant
  • Takeout Restaurant
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • Delivery:Yes
  • Dine-in:Yes
  • No-contact delivery:Yes
  • Outdoor seating:Yes
  • Takeout:Yes
  • Fast service:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
  • Healthy options:Yes
  • Quick bite:Yes
  • Vegetarian options:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Good for kids:Yes
  • Restroom:Yes
  • Casual:Yes
  • College students:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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