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Smoothie King
3118 Fincher Farm Rd Ste. 100, Matthews, NC 28104, United States
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Ca
Review №1

I've been to this location multiple times, and it is always staffed with 16 year olds with no customer service. They're very rude and only speak at a whisper even when the blender is running. I picked up a large order today, and a boy filled up a sample cup with one of my smoothies and drank it, leaving the cup not full. I asked them to please write the names in the smoothies and they only wrote it on the one that I handed back. It's really ridiculous.

Ro
Review №2

First off, this place is ALWAYS understaffed, they NEVER answer the phone which makes it less than convenient if trying to place a to go order. Went there a few days ago and as always I pull up my phone to use the app. The cashier says there was an error but somehow it deducted points but didn't translate into a discount, she continues to say there was an error on my part and she can't do anything about it. When I asked if there is someone I could call, perhaps a corporate office she says they couldn't do anything to help me. Perhaps if management would appropriately staff the place, the staff wouldn't be that rude.

Sa
Review №3

Awesome place! I will give it 100 stars if needed. This girl named Veronica is the best and the nicest person ever. She got everything done very fast. She definitely needs a raise! Wish there were more people like that!

El
Review №4

I go here all the time. I order the hulk coffee flavor and it doesn't taste the same. There was a lot less coffee. The smoothie was a lot lighter than it should be. They remade my smoothie but it was still the same. I went in yesterday and it was done right I'm not sure what happened today.

Da
Review №5

Love this location. Jenna and Jill always get the order accurate and they are efficient. I've been to locations where it takes miserably long to get your order, but not this one. They are super fast every time. Hopefully you go when one of them is working. They rock!!!!!

Th
Review №6

I absolutely love smoothie King. This location gives top notch customer service, and they make well blended smoothies. I got the peanut power plus for a meal replacement, and it was to die for. They may get busy, but it's worth the wait.

Ca
Review №7

This place is always a fresh healthy option for a meal replacement or a cold treat. So many smoothie options to choose from. My favorite is the Vegan Pineapple Spinach Smoothie with half the amount of sweetener. The staff is very attentive and friendly.

Be
Review №8

Come here all the time but three Sundays I've shown up around 7:00-8:00 and you're closed even though the time says till 9? Update your hours on your door or post a sign explaining that you're closed.

Ka
Review №9

Smoothies are good. Overpriced.

Mi
Review №10

Awesome smoothies. Great help

Ro
Review №11

Best smoothie!!

Bi
Review №12

Its a smoothie king. If you like smoothies its good, if not its awful

Ra
Review №13

I don't like to give bad reviews but I don't agree that Sat morning was only one girl taking orders and preparing at the same time , 6 persons in line, she was kind of rude and the preparation was awful , I always ask for The Keto Coffee, this time it taste like blended ice and not flavor at all, she even says that they don't take $50.00 bill, not happy with this attitude.

Ро
Review №14

Overall a very good place, sometimes smoothies get messed up but that's not a big deal.

Ch
Review №15

Excellent customer service. GREAT products! Clean store. Very fair price for healthy meal and snack items. I highly recommend!!!

Mi
Review №16

This place is addictive. Love that the staff knows what is in each drink and what ingredients to add to fit what i want. I just want to know how they make the smoothies taste so good???

To
Review №17

We were so tired and we got a rechargeable energy drink that kick our butts we recharge all right NACA South

Jo
Review №18

Want to pay too much money for a fruit drink and deal with snarky high school girls? This is the place for you! I know the prices are set by the franchise to a great extent, but common, six dollars (or a lot more) for a drink? You wanna put some rum in there for me? I'm pretty sure the staff randomly closes up early often as well, because I've gone there for sick family a few times and they were closed when their hours said they'd be open.

Hi
Review №19

There is never a problem with the smoothies. Only the price. It is way overpriced and it looks like smoothie king is only for rich people. Poor people can barely get smoothies in all smoothie king locations. I know this because I'm poor. Oh and I agree with the customer service. When you let young teenagers work here they joke around and make their customers unhappy. I know its suppose to be a joke and funny but it is not. Were honestly offended when you joke around. My comment does not affect only this location. It affects every smoothie king in the United States.

Ha
Review №20

The employee Payton is amazingly helpful, fast and deserves a raise! Great smoothies!

Al
Review №21

Good smoothie

Va
Review №22

This place is addictiveBest smoothies everLove it

Ex
Review №23

One smoothie didn't have the fruit added, but overall a satisfactory experience. Better than a milkshake.

Ma
Review №24

Good smoothie except there was green plastic in it so what in the heck??!!

Da
Review №25

Love it there.

st
Review №26

Love the PB shakes!

pe
Review №27

Worst smoothie king I have been to. Manager did not take order accurately and added peanut butter to both smoothies. Manager refused to replace with smoothies that had no peanut butter. Total rip off on purpose.

Wi
Review №28

Delicious. Friendly staff.

El
Review №29

Costumer service is horrible! By far the worst I've received ever with Smoothie King. I will not return to this location.

Information
6 Photos
29 Comments
3.7 Rating
  • Address:3118 Fincher Farm Rd Ste. 100, Matthews, NC 28104, United States
  • Site:https://locations.smoothieking.com/ll/US/NC/Matthews/3118-Fincher-Farm-Rd_*-Ste_-100
  • Phone:+1 704-321-9015
Categories
  • Fast food restaurant
  • Juice shop
  • Health food restaurant
  • Delivery Restaurant
  • Takeout Restaurant
  • Vitamin & supplements store
Working hours
  • Monday:10AM–8PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:8AM–9PM
Service options
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
Popular for
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Kids' menu:Yes
Dining options
  • Dessert:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family-friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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