I've ate here twice in the past couple of years and both times had very different experiences. The first time, in 2009, was relatively pleasant with reasonably quick service. We sat in the bar area with four people and just ordered a handful of sandwiches and drinks.The second time --a year later, however, was quite different. My wife and I headed to the restaurant for dinner at around 4:30pm (early bird special, right?) Once we got there we were seated pretty quickly, and a waiter was over in a couple of minutes --which is when the fun began.We ordered pretty simplistic food and nothing too crazy. I ordered a cheeseburger with grilled onions, and asked if I could substitute the French fries for a side salad. My wife ordered a Caesar salad with grilled chicken.The side salad was served quite promptly, and after a short period the order came out. The waiter quickly dropped off the order and took-off like a rocket before we could even say "Thanks!". I received the cheeseburger, and an onion loaf? So being a polite diner, I shrugged my shoulders and just started eating the cheeseburger and picking away at this tasty looking onion loaf. 3-4 minutes later, after I'd been picking away with my fingers at this tasty onion loaf, the waiter returns and tosses a small container of grilled onions on the table, says "sorry about that", picks up the tasty looking onion loaf and leaves.My wife and I looked at each other, then watched as the waiter delivered the pecked at onion loaf to another table a couple of rows over --at least I got first pickings!The Caesar salad looked alright; however, my wifes face stated otherwise after she took a bite of the chicken. Being the curious person that I am, I also tried it. Their chicken in apparently marinated, in a very thick, sweet substance. I personally like marinades; however, this was so heavy that it didn't even taste like chicken, it tasted more like candy marinated in chicken --this wasn't stated on the menu, nor did the waiter mention that the chicken had a sugary marinade to it.When it came to checkout time, we were billed for three meals instead of two, and they tacked on another $4 for the side salad which I 'substituted'. After questioning the bill, the waiter said "Oh, we charge for side salads, we just didn't give you the fries" --it would have been nice to know that upfront!The restaurant itself has a nice clean feel to it though it is pretty dark inside. For the most part the staff --which we dealt with at least, were pretty rude and didn't really give two craps whether you enjoyed the experience or not.This visit could very well be simply a bad waiter --did I mention my drink was only filled once --when it was first delivered --I only had water? However, it was enough to ensure we do not go back anymore.