Well, this is ONE review you will want to read. Let's start from the beginning. We get a gift card, Texas Roadhouse, Google it and off we go to The Grand Coastal Mall. We walk in and there's a sign saying, "Please inform your server if you are paying with a gift card before ordering. Thank you Texas Roadhouse Grill" hmm ok so we get seated and when the server arrives with bread, plates napkins and so forth he sees our gift card and says, we don't accept that gift card. We are independently owned and operated. I ask ok so it's not a franchised restaurant but the same? He replies just we are independently owned. Never mentioning that the name is practically the same, the logo design about identical, just independent owners. That explains the sign at the entrance! Then asks, Can I take your order? Hmm, we order cokes and he leaves. My better half says let's stay so we do. We figure we will use the gift card another time at the correct restaurant. A quick search shows Texas Roadhouse Grill, 1 location, not what we thought it was, Texas Roadhouse. So we decide to try it. But hell am I gonna be doing a review as if I were Anthony Bourdain back from the grave! So here we go! The bread, soft, warm and supple, a bit too soft but that's a good thing as it won't fill you before the main dish. Breads is great, the butter a honey butter, soft, the house salad cool, crisp, had egg, croutons, had all the fixings, the ranch was thick and creamy. I'm thinking this was a wise decision! Then the food, I ordered the sirloin medium which is clearly supposed to be pink in the center with baby back ribs at $18.99 which seemed like a good deal. My fiance the Chicken Monterey which was covered in cheese and bacon. OUR dishes appeared in good time, I quickly realized why! The portions were a good size and I'm thinking, glad we stayed! Then we start digging in. The steak was well done, not medium, not a hint of damn pink! Kinda tough as in reheated or re-cooked. The ribs were kinda large for baby back, my guess adolescent. Probably a millennial pig from the west coast!! Again the outer ends of the ribs tough as in precooked, then reheated or over cooked, more tender towards the center of the rack It did get sliggtly juicier but far from good Baby Backs. It felt and tasted as it was previously cooked, reheated and then quickly coated with BBQ sauce. Why? It was tough, the meat was not hot but not warm and the bbq sauce was cool as it was applied right after it was reheated or recooked! All the main course food did taste that way, hence the quick service time.To be honest, I've purchased a half rack of BB ribs at the supermarket, the ones precooked where you reheat in the oven or grill and they were far tender, ALOT BETTER than here. My hopes dwindled! I asked my fiance to try her chicken and she says dry, cheese on top kinda brittle, she flags the server and asks for ranch! So all in all this has NOTHING to do with them denieing a gift card, after all we could have left. This review is strictly on the quality of the food, PERIOD. But it makes me wonder, if Roadhouse Texas Grill is willing to imitate and knowingly try to gain business on another franchise reputation and trick the general public, what else are they knowingly deceiving their customers in the back kitchen?! As I leave I look at the same sign, the word Gift Card is underlined as well as the Grill in Texas Roadhouse Grill. If they really wanted to be honest, the sign should have read This is Texas Roadhouse Grill, please check your gift cards as we are NOT associated or affiliated with Texas Roadhouse the franchise restaurant! Oh, while we were there, another couple was seated, they had a gift card and were told the same, they were obviously mistaken as many others were but smarter than we were, they left. I'd head to Logan's or Longhorns just a block away. I attached a picture of the Baby Backs bones, with a human hands for scale to size. Yes, I only ate what you see. So in the end, $48 poorer , it's your choice! Oh, the sweet potatoe was good!