The manager tonight at 1900hrs is such a warm, inviting fellow! Most times at Denny's or Jim's, I get frostbite from the cold staff. But this gentle giant was the antithesis of Snowman. He is a refreshing Summer breeze!
Our server was Michael, he was excellent. Michael took our order accurately, addressed all our concerns promptly and was friendly. I ordered the Bacon and Cheddar Chicken and Waffles and a coffee, my wife had the strawberry crepes with sunny side up eggs. The eggs were a bit under done but Michael took care of it and had the eggs done perfectly the second time. We shared a chocolate milkshake also, it was smooth and rich; the shake was the perfect cap to this late brunch.
The service was good as was the food. But my meal took quite long. Heads up they Do Not enforce masks.
New autumn pancake recipes are in. We had milk&cookies and the pumpkin with cream cheese icing. They are thoroughly delicious. Server was attentive, but the eggs were sent back to be cooked to order.
Pretty standard IHOP. Service was quick and the food decent. Only complaint is the butter they gave my wife for her pancakes was so cold it wouldn't spread.
Steak burger with onion rings! Delicious . GREAT PRICE.Ask for Joann D, she'll take real good care of you.
Greeted by 2 employees smoking at benches in entrance before I sat down...Realllly?! (Not against smokers but why not smoke in back?) Nicest different waiter at table. He did awesome. Brought out everything little tedious thing we asked for with a smile.:) Food took extra long & we saw a pest :( right when food came out. Ugh...
During my visit, they were not busy. The service was efficient and friendly. In general I like the food of the IHOP chain, especially the pancakes and omelettes. Huge minus points are the non up-to-date and non well-kept interior furnishings.
The food of course is very delicious masks and social distancing are full effect and everyone is following protocol. I'm very comfortable going there to eat.
Nice place to relax, people watch, eat good, etc. I will be bringing family next time. The place has a great feel to it. Food is similar to a cafe in Portland I liked.
When you think about IHOP you typically think of breakfast. Pancakes and Omelette. But if you have never tried one of IHOP's Burgers or their French Fries then you are really missing something. Also if you happen to be a Senoir then their menu is absolutely fantastic. Grilled Tilapia or Turkey Dinner. They are all fantastic. I will go there just for the French Fries. They are just about the best.
Food was good, service was better. Only negative would be the restaurant is slowly falling into disrepair and needs updated.
Service could have been better it was a little slow . The waiter was on the phone up at the front
Have been eating here since I was young. The food is always very good! Service is excellent!
It's an Ihop.... you get Ihop. Staff was ok. No flavored creamers!!!! Yes, that's an issue for me. Lol Yet again, it's an Ihop. You get Ihop.
Dedicated Management keeps this brand relevant and thriving, and surviving .... this and of course The Pancakes.
Have to say my best experience at an IHOPService & food was great.
Love the food. Wait staff are nice,and patient.
This place is absolutely outstanding. I'll return with my friends. The prices are good for what you get.
Our server, Karen, was knowledgeable about the menu and helpful with my allergies.
Worst food ever. Cook needs some training on how to make pancakes. & learn what a serving of fries is, instead of spreading the fries around on the plate to make it look like its alot.
All excellent as always! Will never stop going to "any" IHOP!
I like the tilapia fillet with brócoli the fillet was juicy and soft great flavor
3:30 a.m. breakfast was great and the service was wonderful
Pancakes, is what they're known for, were dry and tasted awful...
Food was ok, yet waiter for forget few things. Hardly checked on is l wanted more coffee didn't even show up to ask. When he did finished our food.
Great food n customer service
The name says it all... International House of Pancakes.... Love the pancakes. They Serve food other than pancakes like eggs, omelettes, Burgers sandwiches, chicken fried steak, and chicken tenders. I love their handmade shakes.
The servics was great just that the food takes way to long to come out and isn't that tasty for the price the charge
It's IHOP. Descent food. CleanGood service
Lack of healthy options. Good service and good taste.
Fast service, breakfast fresh,hot, good,and they practice social distancing.
Excellent service and fresh food
Grinch pancakes were really good, service was really great and very clean.
I was blessed to see my baby turn 2 today, we came in for pancakes, and had a great experience, with my server Calvin , I'm GLAD he was our server today!!!He was very generous and kept checking on our table, when pancakes were taking a while, he came to let us know, they were still cooking !!!!Thank you Calvin!!! Highly recommend him!!!
Decent ihop. Easy to get to as a tourist driving through town. Could use a bit of cleaning, but I suppose that's the standard of ihop. The staff were friendly and the food was cooked in appropriate timing. I wouldn't hesitate to visit again if traveling back through the same area in the future.
Typical ihop, though a lot better than what I remembered
Food was super flavorful. the bill was well within reason for the quality.
Never got my order so I had to leave poor service
Never in my life have I been so disappointed. Even with limited seating. Had to wait almost a hr to not get are food. When we got Pepsi the server brought us Dr Pepper. Two other tables came in after us got there food before us. Asked to talked to the manager he or she never came out to talked to me. Really guys
Very clean and spacious . They have veteran discounts. Clean restrooms. The order I made was the 222 and it was great . The sausage was delicious . Parking is very tight . Even for handicap parking . ☆☆☆☆☆
Food and service are still A+!! Taking all required and suggested protocols seriously here!
I've been to quite a few IHOP locations across the country and this one seems to be about on par. Like a creature of habit I ordered the Classic Breakfast Crepes with extra cheese sauce on top. My plate was hot, fresh and accurate. Another in my party did not fare as well, his eggs were incorrect twice. Otherwise it was an uneventful visit, I'll surely be back again in the future.
Excellent food and great service
Very clean and organized friendly staff
Awesome place to eat.
Service was very poor and slow. Felt being black was a factor in the poor treatment.
I understand when business gets busy and it may take a little bit to get to a table truly I do but when it takes 2 hours to get two people food and 45 minutes to get the order when they were not even busy but maybe have four tables at mac with 5 servers I get a little annoyed. Especially when the waiter came over only twice to check on us till the check came out just to see how much we were going to tip. It's just rude. I'm sorry but save the headache.
I waited for a ordered of pancakes for 45 min. And I recieved them cold.. Never again
Service was super slow even for a casual place like Ihop. Food was fine. Typical fare. When I arrived six separate tables had not been bussed and three were still there when I left an hour later. So you know expect a wait if you are going to this one...
IHOP is good is just I waited there so my mom can dropped me off to the airport
Can you stop serving ketchup in ketchup packets and serve it in a bottle? This isn't McDonald's. And I don't give a rats rear ended about the virus.
Food is actually pretty good
Good service slow getting food
IHOP is one of my most favorite breakfast places.After being in 50 different IHOPs around the country almost all are consistent. Fast service friendly servers, consistently good food reasonable prices.When I'm in a new town, they are always my first choice for breakfast.
Great service keeping social distance
It was clean, food took long to get and cold! There was hardly anyone there.
Food was good , service was good & manager super nice awesome !!
Good food and the waiter was very attentive.
Great food and service!
Let me start with the good, our server and food were good. Here are the things that popped to me they could work on. The restaurant needed some attention, lots of debris on the floor and a pet peeve of mine is dont just wipe the table off so it falls on the seat and now I have to have the seat wiped off before I can sit down and hope it's not wet. The hostess had no personality and seemed annoyed to do her job, the guy was good. Now last, the restroom, there is so much wrong with this pic. It is filthy and smells as bad as it looks. When I went outside to meet my husband who also used the men's, I asked him how was his and he states it smelled terrible and not too clean. Step up your game IHOP.
Best Breakfast in a while !!!
When i went it wasnt busy but the food came out horrible. The food has been good at this location the last few times i have went so maybe the chef is new? The pancakes were raw, hash browns were like plastic, and chicken fried steak with watery gravy. I dont know whats going on but i hope they fix it. I eat here pretty often
I ordered the sirloin steak tips with mushrooms and onions and shrimp... I requested the steak to be cooked medium rare. When the plate was brought out.. I took one look and knew it was going to be wrong. The meat was dark..onions and mushrooms were BLACK! I tried to cut a piece of meat and it was beyond dry... so I tore it using my fingers because a knife wasnt doing the job.. it was over done. I told the waiter and he apologized and the manager came and asked if I wanted to order something else... I politely said no.. that plate should have nvr left that kitchen! Do NOT ORDER steak from this place..
I swear this is the best ihop in San Antonio. My wife and I tend to come here during lunch to dinner hours and we're hardly disappointed in the food and service.
The quality of the food is average for an IHOP, service is good, the pricing is fair. Parking is adequate. What makes this IHOP different is the amount of people that go there. The amount of customers that go there is small.
Great service,staff, and food!We went late at night,around 10Pm after a long day at Six Flags Fiesta Texas,food came out fast, the coffee was hot and fresh!Perfect dinning experience before hitting the road East to Houston.
Disgusting place. If I could give this place no stars I would. The floors where super greasy and just plain disgusting. It was so hot in there. I will never come back here ever again. I mean the staff was great but the food and environment was terrible.
We stay at the Comfort Inn next to this IHOP location, we went last night for dinner & our waiter Phillip wowed us with his excellent service. Never had we felt more welcomed anywhere, Phillip was very sweet & attentive, we'll be asking for Phillip from now on when in town.
Great food and service
Good breakfast, the booths are isolated
They were short handed but were able to serve us quickly and maintained great Service.
Got here & as usual they were busy, waited in line for my turn to get on the list, two ladies came later on waiting to be seated. Server or whoever is in charge of seating arrangement bypassed me & wanted to attend to the two ladies who obviously came much later. Brought her attention to the fact that I was next in line but she ignored me & attended to them first. Worse case was her attitude, no kinda apology of any sort. I'm not going to bring race into this but some people irrespective of their color r outright rude.
About 4pm went out to eat here at IH-10 location off Vance Jackson. It WAS NOT packed. I HAD to walk myself to the table. Sat there. Had to ASK for a waitress. When she helped , took awhile for food to arrive. Also, I was NOT helped AFTER being served had to ASK the server (which at this point was now a HE) NO NAME TAG. By the time HE did come out with my sauces I asked for I had already eaten from being hungry and waiting
Service was exceptional.
Great staff did not know it was international pancake day and she offered to give us as many pancakes as i wanted. After finding out i don't eat much sweets she said I could take home pancakes to my kids! Nice that she keyed in on certain clues that me and gf were out for breakfast without our kids!
Went in after a long drive, amazing service and friendly staff. Didn't rush me out of the place although it was almost midnight. Also offers a military discount.
EDIT: 2/8/18: Service was alright. The food was horrendous. French toast was undercooked. Cold and gooey in the middle. The new menu is shortened and terrible. All my favorites are gone. And there is new lovely changes but unless there is changes in the food and service I am pretty disappointed.-----Service has been really good lately and the food is good. I'm a big fan of the combo meals that they change and they are very filling.
Great food and service. Also they have an excellent offer for kids
I have not been to this location in almost three years because of a horrible experience. I was very cautious to try them one last time. Never again. This location has completely turned me off of IHOP forever. Service was poor/non existent. Food was not warm. Server never once checked back after food was delivered to table. I had to get up and go to emty tables to get sugar, salt, Tabasco, and went to the server station to get myself more napkins. When I asked to speak to the manager, was told there was no one to talk to. Very sad.
All you can eat Pancakes ..All Day...S-S
Customer service has always been a hit or miss here. Food on this day was on point being they were slammed. I expected to be waiting for service and good service at that. Today our waitress was jammin. Very attentive, courteous and professional. If she was stressed it certainly didnt show. I forgot her name or else id list it. Well deserved of a generous tip. May just go back again.
Horrible service, food was cold.
Great service friendly staff
The food was mediocre, but the service was phenomenal. The waitress Chassidy was cute and attentative.
Excellent food, I am amazed at how flavorful their food is. Friendly staff, accurate order, clean restaurant! I will become a regular at this place! Keep up the good work my friends. You have very good omelettes and very good pancakes.
IHOP,!!! Is , my go to for coffee, & son & mom... Time.... ️️️️
The tres leches pancakes were super delicious! The service was good and our server was super nice and attentive.
Great as always and fast service!!!
Our server an older gentleman retiree was so pleasant. Im coming back because of him.
IHOP used to be my favorite place, but sadly it has gone down hill. The food is mediocre and the service is much worst.
We had a big group & the server was fast & kept or glasses filled & the food was great
Fast service and the food was just how we ordered it. The server was great.
Place is great but google needs to stop spying on me.
Had a great experience with some friends here, but did find an icing cap in my morticia's hot chocolate, but was quickly rectified by our waiter. All together a fun and great time.
Very poor service even for having under 20 ppl in there i would never go back to Vance Jackson one again!
Ummmm pancakes I love them here. Also military discount a plus..
Fresh food, no long wait, courteous and attentive server.
Some of the food came out a bit later than other food and was not quite as hot BUT all in all it was all good. I'll still come back to this IHOP b/c in the end they're still perhaps some of the nicest people and the food was good.
Address:6031, I-10, San Antonio, TX 78201, United States