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Lubys
4541 Fredericksburg Rd, San Antonio, TX 78201, United States
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Pa
Review №1

Could have been better. Went for liver and onions. None in the serving line. Then gave me the last of squash and brought fresh hot pan. Really?

Yv
Review №2

The service and food was great. The fried chicken and mashed potatoes are good. Their Fries Fish is amazing!

Cr
Review №3

Food was great! Warm & freshly prepared. We had a variety of food from chop steak with gravy, okra, green beans, salad, mac-n-cheese to the delicious pecan pie. We received awesome service with a smile in a super clean environment & very attentive staff. Customers were all seated with proper social distance spacing.Warmly greeted & engaged by every staff member we talked to. Overall a very pleasant visit. We will definitely visit again.Thank you Luby's & Staff

Gi
Review №4

Staff is always friendly. I loved my experience. Thank you

Me
Review №5

Love lubys.. I remember when line went outside on Sundays after church. When I was a kid I used to ask why they're were so many old people there.. Like tons.. The discount.still luv this place... But 1 complaintBRING BACK THE TEA LADY!!

Pv
Review №6

Was excited to go sit down and eat for lunch, as I was 3 hrs late to go eat. As soon as we got there to grab a tray and get in line.. we were greeted by no employees, but Fred.. the dead roach. We took pictures and left. Y'all enjoy your nasty. Never again. Nasty!

ma
Review №7

I enjoyed having lunch with my friend. A good and delicious variety of food. Just no fountain drinks. Just kerp your social distance. Stay safe and enjoy.

Ju
Review №8

It was nice to be back at a Luby's restaurant. So many friendly employees and super attentive. The food was good, but i had to ask for another chicken strip because it was hard and different color than the other strips. Other than that, everything tasted great. Would definitely recommend this restaurant!

Ch
Review №9

Luby's is on her deathbed and I so desperately wanted to be there, to support, of course. I ordered fish and mac and cheese and a cornbread. The room temperature fish and mac and cheese were disappointing but the overcooked dry crusty cornbread was inexcusable. Staff replated my plate to make amends but Luby's quality and reputation is a distant memory. No Andes mints anywhere to be found. No soda fountains working. Only one dining room attendant was working the ENTIRE dining area. Don't even bother going. Luby's is already dead.

Ka
Review №10

Was excited to go sit down and eat for lunch, as I was 3 hrs late to go eat. As soon as we got there to grab a tray and get in line.. we were greeted by no employees, but Fred.. the dead roach. We took pictures and left. Y'all enjoy your nasty. Never again. Nasty!

Le
Review №11

Definitely lost a customer today. Usually chick fil a is on the top of my list for restaurants that have impeccable service. Went in today for breakfast at 10:45 and was turned away because breakfast ended at 10:30.

Ke
Review №12

Food was ok. Wanted a fruit punch, machine had it labelled as fruit punch, but orange came out. My other party member wanted cranberry juice and that was all out, and their lemonade tasted horrible they said.The staff did try to help, so I gave them 1 star for that. Otherwise a pretty bad experience. Would not recommend.

Sa
Review №13

Horrible, horrible experience. Tried for the lemonade, water came out. Tried for the cranberry juice, water came out, orange juice, water came out, tried for the hic fruit punch, orange punch came out. Manager came out and asked what was wrong. Said, oh we're out. And the cranberry juice had never worked l. I said then remove the machine if it doesn't work. NEVER WILL come back to Lubys again. I also asked what a certain dish was. The server didn't know. Then went off onto something else. I asked again what it was. She didn't know, I said I would like to know what it was. I had to ask the server to ask someone to find out what it was. No initiative what so ever.

Sh
Review №14

Food was great but yall didn't give me the right drink that I ordered ..twice.

Be
Review №15

Not as good as it used to be :(There was no sweet tea no trays we had to carry our hot plates. Only had one chicken fry chicken fillet left. My hubby got chicken tenders and bit into a big BONE. I asked the waitress for extra cheese she never bright it Not going back

El
Review №16

Had a great time on my birthday dinner very good service hang in there luby's.

Er
Review №17

Great service even though we were the last ones in . Thanks

Tr
Review №18

It was pretty good. Had the broiled fish. Even though they will be closing their doors soon!

Jo
Review №19

The rice was old and hard the cornbread was cold the sweet tea was not sweet and the server was good personality and nices

Yo
Review №20

It was fairly okay, but the food was not as good. It was dried and tasteless. The service and staff were quick and very good

Ch
Review №21

No one's keeping count of people in the building I had to wait a long time just to sit down. Staff was very rude. But as always the food is great.

Al
Review №22

Always loved luby's great place to eat my favorite

Th
Review №23

It was spacious not to crowded the food was good at this location it was my first time there

Me
Review №24

Absolutely the best dinning experience iv ever had. I would start off with the food, but the service was just impeccable, so i have to make commentary on that first. Each and every staff member i encountered was genuine in their services from the servers to the wonderful lady that charges you for your meal. Some could say that its their job to conduct themselves that way but i can reassure you, they were very genuine in their actions and that stood out for me very much so. It was very clean, its obvious they take pride in their establishment and work. Now the Food was just delicious, i ordered the chicken fried steak dinner and was so glad i did. The food was fresh, hearty and filling, good portions. The young lady serving my table was nothing less then delightful, very attentive, my glass was always full and she made sure i had everything i needed. There was even a point where i needed assistance learning how to leave a tip (I hadn't been to a Luby's in years and their method had changed And a very convenient method it is i might add) so my amazing server walked me through the process and made sure i received the help i need and they were very patient with doing so. All around a fantastic experience!

Je
Review №25

"Great fish there great food nice staff and service

AR
Review №26

I love the new salad set up. Looks nice and appealing. Besides, there is no extra charge when you make the salad one of your 2 sides that come with your meal. Love it more than before.

Li
Review №27

It was delicious. The service was outstanding.

Gi
Review №28

Nice switch-up from fast food. Great prices.

Ri
Review №29

I like eating at luby's it's one of my favorite restaurants,I go to the one on Fredericksburg, nice atmosphere the people who work there are very nice and polite.

Jo
Review №30

Luby's is Always a good place but it is a bit pricey.

Ce
Review №31

Great food great customer service.

Aa
Review №32

Great ambiance, love the food but service was slow

Ra
Review №33

They have a drive through and right now that's a must with the pandemic. Plus the food is always great

Mi
Review №34

Overall very good. Servers were friendly and kept busy and interactive with customers. Food was very tasty and fresh. Green beans served with a little too much water ..needed better draining but good flavor. Tea refill was slow but server was nice. Gravy a tad salty.

Ke
Review №35

Waited 30 mins for salmon. But it tasted great. Staff was great

fr
Review №36

Food was great. But it seems the facemask policy to wear covering but mouth and nose while going through the line is not being enforced. Man had his mask exposing all his nose in front of server and no one told him anything. Won't be going there no more. This is the Luby on Fredericksburg and 410. No taking chances.

Os
Review №37

DISORGANIZED N A COVID justing waiting for the invite.....

Jo
Review №38

The best memories EVER!! Miss the tealady!

Cr
Review №39

My husband and I have visited this location about 12 years. We've never had a bad meal. All the employees we've interacted with have been pleasant and professional. We love the clam chowder soup! My favorite is the Lemon Pepper fish. My husband likes the regular fish & hush puppies.

A.
Review №40

The food was really saltly, but still good.Aj was our server and he was AMAZING very attentive and nice!We witnessed him dealing with rude costumers at another table and I must say he did awesome.They were so rude we couldn't enjoy our meal but he was amazing and thought you should know..... Sorry AJ you had to deal with it.The place was clean.The price was fine.The workers were nice.

Re
Review №41

Just as good as I remember..fried chicken mashed potatoes...yummy

Wi
Review №42

Good service, old place needs upgrades!

Je
Review №43

Food wasn't the best and there was a hair in my desert. Unorganized seating. Wouldn't recommend or return.

sa
Review №44

Still. Doing it right i love lubys

Eg
Review №45

Always good. Hope they get busy.

Ab
Review №46

My wife loves this place I'm not a big fan food is ok service at this location not the greatest

Sh
Review №47

Good food. A family fav for decades!

Sa
Review №48

Enjoyed my meal before Lubys is gone forever.

La
Review №49

Horrible. The staff was mean to everyone. The trays where pushed away. I asked a manager to push them up so we could grab one. He was unnecessarily aggressive he pushed the trays back and gave me a mean snare. Really?? Food was dry and tasteless. My first and last Lubys experience. Never again

Ce
Review №50

Food was good, but a/c is not working.

An
Review №51

Almond baked fish..spinach and mac n cheese my favorite with jalapeno cornbread..mmmm

Ma
Review №52

Great food and service while I was here today!!

We
Review №53

Pretty good food, idk why the business is going away.

As
Review №54

The food is really good, however I'm never able to talk to anybody when calling to place an order for pick up. Or I'm placed on hold after speaking to an employee and 20 minutes later still nothing and I just hang up because I'm already there and I might as well just order, which means I now have to go through the line. Overall it is not bad for some cafeteria home cooking that's right down the street from my work.

Ca
Review №55

Nice place good food great customer service

To
Review №56

Great place to enjoy whatever you want to eat

Ve
Review №57

I dine in Very clean place, following cdc guidelines, keeping everyone safe, and food is hot and fresh .

Sy
Review №58

Excellent service and delicious food.

Pe
Review №59

Chicken fried steak with white gravy was 5 out of 5 stars

Yo
Review №60

Delicious but the food was cold

Ge
Review №61

Always great service and delicious food

Ge
Review №62

Always great comfort food.

Ba
Review №63

Went to the Lubys on fredricksberg road because l think they have a better food selection. Got the LuAnn platter of fried fish, red potatoes, and macaroni and cheese. My husband got the the regular plate with the fried fish, red potatoes, and steamed broccoli (no cheese). Forgot to take a picture of our dessert of pumpkin pie and cheese cake but the desserts are always good. This one closes at 7:00 and has a drive thru.

Ca
Review №64

A only one that make u feel like my grand mother loved to ger served its like a big cafeteria or a home meal.

j
Review №65

Everything was still great...except the cornbread. A bit dry

Ma
Review №66

Great Food....waitresses were attentive

Ar
Review №67

The food is on point. And great service

Al
Review №68

Phone service is ridiculous do not recommend 45 minutes calling and the person answering is rude.

Lo
Review №69

Great place, delicious food, price is right

Ir
Review №70

Ok, 1st time, not what I was expecting but overall ok

An
Review №71

It was Great .We Love Lubys

Ma
Review №72

Cafeteria setting good food great staff

Jo
Review №73

The jalapeno Mac and cheese was very dry fried chicken was good as always. My guest ordered a Luan platter was given a very small piece of chicken fried steak less then half of one. Wait staff very friendly she kept checking up on us see if we needed anything.

ch
Review №74

I know we have a pandemic in the world. But this was bad, we got there just after 11am and the food was cold, it was bland. Just not fresh at all. Even my mother said it was bad. my 1st time at this location and last. Sorry I wish the food was better..

To
Review №75

The steak we order looks like it had been there for along time under the heating lamp plus I'm sorry your prices i thing are a little high

Ja
Review №76

Food was great! This location is one of the best I've been to so far!

Je
Review №77

Love the fried fish, mashed potatoes, and spinach.

Ar
Review №78

My family members ordered chicken fried chicken, chicken fried steak and grilled liver/onions with side orders: macaroni/cheese, sweet potato casserole, steamed broccoli, steamed cabbage/bacon, pea salad and carrot salad, mashed potatoes were a little salty. Over all the food was delicious with generous portions. Key lime pie was also delicious. The staff were friendly and very attentive. Will return to this location again. Sorry I forget to take pics. This was around 5-6 pm

Sc
Review №79

I had to think for a few minutes to decide how to rate Lubys. As a cafeteria, I think four stars are just right. Their fish is better than at any cafeteria fish that I have had. The fried chicken, not so much. They serve good food and they have a drive through. Oh, try the mac and cheese.

Pa
Review №80

Love the food,service seem rude n unhappy.

Pa
Review №81

Meatloaf was on the menu at the head of the line. However was informed only on 1 day of the week. A piece of Key Lime pie was over $4.50. A pretty regrettable experience. Food was satisfactory.

Da
Review №82

Its a kind of mess. just my opinion

Ch
Review №83

Poor service I'm disabled can't be standing can't carry my tray. I had to wait like 15 to 20 minutes for them to come help me with my tray..Everyone there just keep passing by like no one was there!! Bad experience never will I go there again!!! The one on Fredericksburg rd.

Da
Review №84

Thank you Lubys for your extended support through this time of uncertainty.....food was amazing and your Fredericksburg location never seems to disappoint

Ma
Review №85

Favorite after a long day of work

bo
Review №86

The fish and macaroni are so awesome

do
Review №87

Honestly, I highly WOULD NOT recommend this location, staff is absurd & management doesn't know how to run their own kitchen. The kitchen is roach infested & has mildew under some equipment. The owner needs to take in serious consideration on who he hires as his management staff. Half these reviews they do themselves, I suggest closing & reopening, because if the health department were to walk in, they would close it immediately.

Ca
Review №88

Good food and great service

Ha
Review №89

I took my mom out to eat Saturday December 7 ! The food was good ! Carmine our waitress was very very nice & very helpful ! She's a very hard worker! Highly recommend Carmen! Good customer service!

Bi
Review №90

Nothing major wrong but price vs satisfaction says I won't return.

Ju
Review №91

The restaurant is only partially open but the costumer service is on point. Great to dine in again after all this time. Thanks.

Be
Review №92

Love this place when was open but to go was horrible. They gave us a way smaller portion than regular even my childs kids meal was bigger than my husbands regular meal. Also don't order the desserts they aren't even available. Finally brocolli was old and smelly not to mention the chicken fried steak was old and hard.

kj
Review №93

Lloyd our host was excellent! He is very kind and friendly! He made us feel welcomed and we enjoyed our lunch.

Fr
Review №94

It use to be the best luby's in town. Quite recently they have come down a lot on the quality of food and even service. Management isn't paying attention to the quality of food their buying, not paying attention to the cooks, and how the table staff are conducting themselves. I'm sure their sales will start to drop.

Ro
Review №95

Good food...cozy environment and great/courteous waitresses.

El
Review №96

Great service amid the pandemic

CH
Review №97

Evening started a little ruff. I was advised by Jeremy the worker that there no chicken fried steak today. I was bummed out. That's was the reason my 3 brothers and 2 nephews went for and of course the mac n cheese. When Terri came by to introduce herself. I mentioned not having the chicken fried steak. She went to the back and got me one. Terri made my evening wonderful.

J
Review №98

Family of 9. All you can eat breakfast at 10am till , empty pans. No scrambled. No bacon. Ran out of beans, cant cook anymore. Saturated my pancake with half ladle of butter I couldn't even eat. Save your money and go somewhere else. These people don't have their heart into breakfast.

St
Review №99

Ordered chicken fried steak and they were out and would be a wait, got my sides, stood in line, searched for a table, most were dirty, sat in an ice cold area of the restaurant because it was clean. Server came to take paper stating I was waiting on chicken fried steak. She was told they weren't ready, TWICE! Broccoli was cold and hard, bread roll was hard. Server was kind, curteous she made the stop in much better.

Ge
Review №100

Enjoyed eating dinner there.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:4541 Fredericksburg Rd, San Antonio, TX 78201, United States
  • Site:https://www.lubys.com/san-antonio-fredricksburg-rd
  • Phone:+1 210-733-1972
Categories
  • American restaurant
  • Buffet restaurant
  • Cafeteria
  • Caterer
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • Dine-in:Yes
  • Takeout:Yes
  • Delivery:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great dessert:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Healthy options:Yes
  • Kids' menu:Yes
  • Quick bite:Yes
  • Small plates:Yes
  • Vegetarian options:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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