la Madeleine French Bakery & Cafe Northwoods
18030 US Highway 281 N, Suite 201, San Antonio, TX 78232, United States
Review №1

The food was not bad, but the service was not that great. Maybe it had something to do with it being early, but it seemed as if they were understaffed. We had our food brought out and the lady serving us said she would've brought us our utensils,but her hands were full. We were understanding of that, but then she told us to go get them ourselves because she had other people to tend to...and she walked off in a hurry. I was shocked. My husband said it's the first and last time we go there.

Review №2

They got the entire order wrong. I suspected they had not put my Sacher torts in the bag but when I asked if they were there, the waiter said "Yes, they are in this box". When I got home, they were not there. Something else was in the box (and it was not very good). Also, the "Caramel Creme Brulee" had no caramel on it. Very disappointing, as it is a long ways to go back to get my correct food, and I didn't have time to do that. The food that I did receive was so so. I won't go back to the cafe again.

Review №3

Beautiful day for a late lunch outside. Fresh and delish.

Review №4

My new favorite place!!!!! I had a small breakfast plate of 2 eggs and buttered croissant! Eggs were cooked to order and the fluffiest croissant that I have had in years!!! Prices are moderate, and the staff were friendly. I can't wait to try their other offerings!

Review №5

The food was pretty good (not great), but the part that knocked my rating down to 3 stars was the extremely slow service. It really wasn't busy, but it certainly seemed to take an inordinately long time to get our food. The ambience really saved the place, in my opinion, from 2 stars.

Review №6

Honestly my favorite evening place. prices are appropriate. i see why this place has a lot of good reviews.

Review №7

The last several months this location has gone down hill. From what a worker said and blamed poor service on was new management. Today my food was completely forgotten about. Even with my wooden spoon on my table that should have been an indicator I had not received my food yet. At one point my avocado toast was served on bread not toast. One day the soup I got was lukewarm.

Review №8

This place is ridiculous for to go orders. I don't know how it's even possible that they're having one person manage the to go orders and the curbside service. The foods always good I guess that's a saving grace but you'd think after being in Covid for months they'd be better staffing and managing their to go / curbside orders.

Review №9

The food is absolutely delicious and the gentleman who brought it out was as personal as could be thank you guys for being open...avocado toast is devine!

Review №10

The food is always delicious here. I did inside dining here and the tables were "socially distanced" so that other diners were not in close proximity. There were also tables outside to use.

Review №11

Great food. Limited menu. Need more entries options.

Review №12

I love snacking here. Service treated us so kindly. The place has a cool feel to it.

Review №13

Very good food. I wish serving size was bigger but this is all across the board for La Madeleine.

Review №14

The service here is outstanding. the place has a nice atmosphere.

Review №15

DO NOT ORDER TO GO OVER THE PHONE! Ordered lunch over the phone, got to the restaurant and they did not have my order. Said orders over the phone go to a call center. After 5-10 minutes of them checking and not finding my order and me asking what happened, I left. I did not have time to wait for the manager. While I was waiting another to go cutomer said that has happened to her and her friend before. Must be a common issue.

Review №16

Went there on a Saturday. The bill was good for what you get. Mood here reminds me of Colorado Springs area.

Review №17

Good dinner! Had potato soup, fruit, French dip and pasta and chicken Caesar sandwich.

Review №18

Excellent service! I love this specific location because every time I've visited I am greeted and taken care of.The Chicken Ceasar Salad with cheese, bacon and La Madeleine's own dressing is absolutely delicious! Also the potato galette is also a great menu item.Pastries are wonderful. Coffee is fabulous, bread is amazing, and I can go on and on about their dishes since I've been a happy customer since 2012.This place is worth it whether you dine in or pick up a to go order.

Review №19

The food was amazing. I had a brother come into town and asked me to take him back here.

Review №20

Great food when dining in, but I won't be ordering takeout from here anymore. Ordered a surprise Mother's Day meal for my family from here, and it was cancelled 5 minutes before delivery. When I called in to find out why, their reason was that they didn't have a driver available. I wish they had told me more than just 5 minutes before delivery.

Review №21

It is a nice spot to read and relax, quiet lunch date spot, or even a smaller group(6-8). Food has not disappointed, I have been twice.Have yet to try the desserts..restraint will not hold off much longer.

Review №22

Arrived at seven, it wasn't crowded. The staff was friendly and observant.

Review №23

First time eating here, came with a friend. I got the French Bistro with pasta, and a slice of Key Lime Cheesecake. It was excellent! The cheese sauce on the sandwich reminds me of a sandwich from the Sandwich Garden that closed down, so that was a nice trip down memory lane.Staff was friendly, greeted us quickly and did not comment on our service dogs. I had never had this flavor if Cheesecake before, but I enjoyed it so much that I got another slice to go, along with my leftovers!

Review №24

I love this place always quality food & service. Prices are fair I would say.

Review №25

I love La Madeleine, but this location gives bad food, poor service, ugly place.

Review №26

We had a bad experience last weekend, but I considered it a non issue since the manager corrected everything and gave us all free pastries. But I went back today for breakfast and it was more of the same bad service. My order was constantly wrong. Now this is starting to become a habit.

Review №27

Nice outdoor dinning. Food was fresh.

Review №28

I got a to go order and the wine wasn't packaged properly and ended up breaking. They were absolutely wonderful!! They replaced my bottle and even offered me see pastries!!! Thanks again!

Review №29

Always love the spinach salad and tomato basil soup. I would love to order the entire dessert display but instead limit myself to one yummy treat. Great place to drink coffee by the fireplace.

Review №30

Typical la Madeline fare. Love that they always have their fireplace going on cold days.

Review №31

They are ok, unfortunately, the Virginia so much better. However they still have amazing pastries. But they're side salad looked really old in the portion was not very big

Review №32

Amazing cream mushroom soup that I ever had!!!

Review №33

Yummy as usual, fresh bakery & tasty sandwich/soup

Review №34

Sat in the parking lot and waited on hold for a good minute while employees vaped. Lame. All I wanted was some French toast. There were no other cars there. Just lazy employees.

Review №35

So delicious. The desserts are to die for. It's so hard to decide what to order when everything is so tasty. Good selection of good hearty comfort foods. Soups, salad and more.

Review №36

Wonderful place for holiday get-together with friends. Warm, cozy, & festive. Food was perfect, as usual. No one rushed us, so we had a great visit. Friendly family restaurant. Highly recommended.

Review №37

A great French Style cafe, where the pastries are so good, and Mediterranean style lunch and dinner will have you coming back for more. There is plenty seating inside and outside, but during the cold months the central fireplace is on, which always attracts a crowd. The previous was written in BC (Before Corona).Update for today's COVID-19 times La Madeleine French Bakery is open for limited seating, and for take out, both are easy to do and safe. You simply park by the doors call the number posted on the sign and give them your parking spot number the order and card pay. Some one will bring the order to you, although I prefer to go and dine in, love the fireplace.

Review №38

I had the cuasaint breakfast it was delicious!

Review №39

It was delicious and satisfying. Wonderful portions great ambiance. thoroughly enjoyed the eating experience

Review №40

This place is sooo good.

Review №41

We used to love to go there. The food was always good and also was the service. Our last 2 visits were awful. The employees were all at the front talking, but most of the tables had dirty dishes on them. I ordered a Caesar salad, the dressing tasted and was runny like buttermilk and the salad was all mushy. I don't know what happened to that place. Maybe the owners changed. Not going there anymore.

Review №42

$105.99 charged to my card when invoice total of Online order was $87.68 for Holiday meal. Pictures online we're not indicative of what I actually received. Lesson learned, check the food and ask for receipt before you leave the store. Hoping my family of six doesn't notice the skimpy servings. Oh, and the sliced turkey breast pictured on website is actually a whole breast which you must slice yourself.

Review №43

Great experience picking up food to go! Friendly employees despite the circumstances.

Review №44

Love their food! And the pastry desserts are excellent! I love to sit at the table by the fireplace and relax.

Review №45

1st meal out after quarantine. Great experience, extra clean and all staff was very attentive.

Review №46

Delicious! Not a traditional sit-down service but you order food first and then it's brought to your table.

Review №47

The French Country Breakfast was good, and they allowed me to switch a baggett for a croissant; however, the coffee was a step backwards from our last visit. French roast and American coffees were both tepid warm, at best. If they insist on using containers that do not maintain freshness, they ought to check more often for a switch of pots, or better yet, set up a microwave accessible to customers (not hidden in employee work area).

Review №48

We arrived at 11:00 am for Sunday Brunch. There was only one slice of quiche under the warning lights. No others food options displayed. When our quiche and potato cake was ordered, we were told that it would be a 15 wait. Keep in mind that we were there at peak brunch hours. When the quiche and potatoes arrived, the quiche was frozen in the middle and the potato was undercooked. Ridiculously poor experience. The worst part about this is that we have had this same experience at the IH 281- Loop 1604 San Antonio location twice before. 3 strikes and you're out. We will never go there again.

Review №49

Love love La Madeleine!! Food is always excellent, staff are always so helpful and really nice!! Always lots of smiles!!

Review №50

Good food. Reasonable prices. Nice atmosphere. More like a Denny's with a bakery attached... But better.

Review №51

My wife and I frequent this restaurant regularly. They have an excellent menu, fast and efficient service, quiet pleasant atmosphere that allows conversation and prices are very reasonable. Location is also very accessible off Hwy. 281 and 1604.

Review №52

Very nice and helpful employees. Love the food.

Review №53

The food was great.

Review №54

Always fresh and great food and service!

Review №55

The food was good. Chicken salad was just right. Pasta was also good. Would go back.

Review №56

Yummy healthy food at reasonable to moderate prices. Great ambiance. Been going to La Madeline for years.

Review №57

Good food it was our first time. I felt lost the team was busy and impatient. Did not know do we order In Front? Do we go through the line? Not clear on what things cost. I asked but staff seemed annoyed.But food was good and if you can figure out how they run the place and how you order the process will be easier for your next visit!

Review №58

Awesome place to meet for lunch with friends. The soups here are great. Breads are delicious pastries are decadent chicken Caesar salad sandwich is very good.

Review №59

Not amazing .. Yet predictably decent food (most of it) the complementary bread used to be to so much better -years ago- now it's bla... We go there ofyen

Review №60

Home style breakfast in a super cozy setting. Great quiche, awesome sandwiches, fruit bowls, etc. Plus a nice, warm fire in the central fireplace in those cold months!

Review №61

Tomato basil soup was delicious. Quiche Lorraine could have been cooked just a little more. Salad could have had just a little more dressing.

Review №62

Disappointed, not enough vegan or vegetarian options. Unfriendly staff and confusing to order food. Will find another restaurant to eat at.

Review №63

Lovely dining space and good service.

Review №64

We go there for all our special birthday love the place love the food great service

Review №65

Good food. The coffee sucks though. Tastes burnt.

Review №66

The food was great and most tables were clean.

Review №67

Good coffee.

Review №68

I love this restaurant. They have great food and great service. We especially love sitting on their patio on nice afternoons. We are absolutely repeat customers here.

Review №69

I love their strawberries romanoff! The potato soup and tomato soup are delicious!

Review №70

The desserts were tasty , but unfortunately the customer service was a no go with me. I don't think this place is worth a second try. To each their own though.

Review №71

The food is always delicious and not the regular fare as other restaurants!

Review №72

Great food and service

Review №73

Strawberry and Bacon salad with chicken and a side of the tomato basil soup is the best lunch ever...

Review №74

Had been going to La Madeline on i10 and Huebner, I am so happy to have switch to this one. The service is great and it looks clean. Bakery has lots of options.

Review №75

This was our first time here and we were so impressed. The service was top notch and the food was delicious. Everything we ordered was amazing. We will definitely be coming back again. Love this place.

Review №76

Great as usual.

Review №77

Love the food! Great customer service.

Review №78

Being vegetarian, it's not the place for me. The soy caramel macchiato I ordered took longer than my food and tasted a bit like chemicals. Cute place though, pastries were adorable.

Review №79

Easy access to food menu and someone taking your order on their tablet, or go down the line choosing ready made entrees, such as quiche or salads. By the time you reach the end of the short line and hit the register, your food should be ready.Delicious soups and a variety of French pastries! A warm and friendly atmosphere with lots of chatting going on. Great place to meet with friends!

Review №80

Very tasty. The bread a little cold, but overall very nice

Review №81

My daughter and I love eating here because it feels like home cooked food. Plus, coffee!

Review №82

Nice place for meet-up, though no cozy areas to enjoy privacy. I like the quiche. Coffee is good enough. I enjoy both the Broadway and Forum locations.

Review №83

If you like watching someone else get their food after only waiting 5 minutes, when you've been waiting for 30 minutes, go to la Madeline!

Review №84

A awesome place to pick up from, so have a GrubHub driver bring it to you.

Review №85

Love this place. Fast service and the kale and quinoa salad is the best

Review №86

I have always loved this restaurant, I love the food, although today I came and I waited so long for just a sandwich, and some idiotic employee really had the nerve to test me and use a tone with me for no reason, I decided to keep quiet because at least I have class unlike her, she didn't have a name tag but she was working at the cashier 3/30/19 reddish hair in a ponytail around 1:50, just so everybody knows that this woman certainly doesn't act like one. My mother is in the restaurant business and I do have the knowledge to say the way she was acting is very unprofessional, she better clean up her attitude, because if she worked in my family's restaurant she would be fired at once.

Review №87

Loved this place. Food was great and staff was friendly. Well maintained and clean.

Review №88

Love their breakfast choices! I met my friends there and the food was delicious. The personnel we're helpful and so pleasant

Review №89

Service and food are unique .

Review №90

I love going here the food is just amazing and mouth watering such wonderful people there and the place itself is unique and also i really love the tomato basil soup they have really great u should try is u have the chance.

Review №91

Twice now I've shown up and been disappointed. The first time after three reminders and fifteen minutes I still had not recieved my coffee order. The second time the staff repeatedly skipped over us and when we asked for service were told to continue waiting, quite rudely if I'm honest. I've been to this and other la Madeleine dozens of times over the years and have never acted differently than I did these two times. I won't be back to be insulted yet again.

Review №92

Not good; potato soup was not fresh at all tasted real bad like they kept adding water to itoh

Review №93

Food was delicious. Pasta was not heavy at all. Perfect amount of sauce, and very flavorful. Highly recommend. Bakery items were fresh, not overly sweet.

Review №94

Great French bakery/restaurant with fantastic quiches. This particular location is my usual haunt, and can get a bit crowded because of its popularity. My only criticism is that they can be very slow to clear tables, which can make it needlessly difficult to find a seat.

Review №95

Favorite place to eat with my best friend! Good food and wonderful comfy and cute atmosphere. Also a romantic place to take your love. :)

Review №96

Yim, love the quiche and tomato basil soup, especially on a fall or winter day.

Review №97

Great foods and pastries! A little pricey but otherwise worth it! There is varieties of food options, and the place is so cozy and amazing! There is only two reasons I gave this place two stars. One sometimes their dishes are dirty which disgusts me. Two their drinks are limited. Per say I was a diabetic and couldn't have a sugar, how come the only drink I could have is diet Coke. Besides all that it is a wonderful restaurant with amazing food and I strongly recommend it!

Review №98

Beautiful atmosphere, reminded me of home.

Review №99

La Madeline is a chain of restaurants that offer a level of food that is far above and beyond chain restaurant food. Fresh ingredients make for very nice flavor combinations. The staff at this location is very friendly but make sure that they are getting your order correct. They messed mine up initially but corrected the mistake quickly and with a smile. My favorite dish here is the trio salad with a strawberry spinach salad, chicken salad and strawberries romanov. They offer sparkling water, coffee, soft drinks, iced tea and flavored tea. To help tame the sweet tooth they have a full line of sweets and pastries that are to die for

Review №100

Great food. Great service and great atmosphere!

100 Photos
4.1 Rating
  • Address:18030 US Highway 281 N, Suite 201, San Antonio, TX 78232, United States
  • Site:
  • Phone:+1 210-499-0208
  • Bakery
  • Restaurant
  • Cafe
  • Caterer
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Dine-in:Yes
  • Outdoor seating:Yes
  • Takeout:Yes
  • Great coffee:Yes
  • Great dessert:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
  • Coffee:Yes
  • Comfort food:Yes
  • Healthy options:Yes
  • Kids' menu:Yes
  • Quick bite:Yes
  • Small plates:Yes
  • Vegetarian options:Yes
  • Wine:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
  • Seating:Yes
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
  • Casual:Yes
  • Cozy:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
  • Debit cards:Yes
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