Panera Bread
999 E Basse Rd #192, San Antonio, TX 78209, United States
Review №1

This shopping center is just beautiful! I was working nearby, and came in for a cookie and tea, during my break.The staff was super sweet. The only Gluten-Friendly option is the "Triple Chocolate" cookie; but it absolutely satisfies! And the ginger herbal tea, is perfect. Thank you again!

Review №2

Placed an order for dine in. After waiting 30 minutes for a simple breakfast sandwich and a bagel, I requested my food to be to-go. I finally got my order and my bagel was cold. I requested my bagel to be toasted which took a little bit longer. I then took my food out to the car and realized that they gave me strawberry jam/currant instead of strawberry cream cheese. Had to go back and request whatever cream cheese they had on hand because I was done at this point. Staff was nice but didn't make up for the inefficiency.

Review №3

Cafe food, super yummy. Got there near five, it wasn't very busy. I will be back with my coworkers. Bring your appetite because portions are generous. Menu is like a place in Miami I enjoyed

Review №4

Prepared my curbside prefer an hour and a half early and my food was cold

Review №5

Great food! I like the tea selection here.... They should have silverware out in the open for you though, along with other stuff instead of just asking for things all the time...! But the food is definitely good! The sandwiches are awesome along with the salads, such is what we had. Pretty much everything here is delicious!!! . I can't believe we spent about $40 for 2 people at Panera.... Lol. But it is delicious here!

Review №6

Great spot for quality Cafe food. The service here is attentive. Feels similar to a restaurant in New York I liked.

Review №7

Not all restaurants are the same even if they belong to the same franchise. This is one of the best places of Panera Bread in San Antonio. Nice environment and the staff is very friendly. The food is amazing like always.

Review №8

Went to get bagels a few days ago, picked the ones I like online, went to the store to get it. They ended up to be super hard that I couldn't bite it even after I toasted it. They were like rocks. Also very buttery which I don't like. Too much butter in it. Ended up in the garbage, didn't eat it

Review №9

Ordered online, selected curbside pickup, and arrived on time. I clicked on the "I'm here" button as soon as I parked. Waited 20 minutes. Still no food. Called the phone number. No answer. Went inside. No employees available. Found my food sitting on a shelf getting cold. ️

Review №10

Cafe food... so tasty. It was so tasty. Nothing but enjoyable experiences here. The place has a good atmosphere. Similar to a cafe in Las Vegas I loved.

Review №11

A preferred place for cafe food. the staff was very sociable and kind. it has a good atmosphere. wish it was closer to my house, i would come every week.

Review №12

Great breakfast and lunch spot. I like the atmosphere inside it feels like a cozy and fancy delicatessen. Very clean and friendly staff

Review №13

The food is okay. But when I went to pick up the food, all the curbside spots were filled with cars obviously parked there. When I called to say I was there, the phone rang a dozen times. I called back a second time. As it happened, the GM was the one who answered and delivered the food. He seemed totally helpless to do anything about it. You know - if you're not going to observe the curbside parking, take down the signs. If you are, make it possible for customers to actually use them. Not to mention - they gave me SWEET tea and not unsweet. Blech!

Review №14

Cafe food at this spot - excellent. Service is always awesome even when they have a full house. There was quick and friendly service. The bill won't break you. Feeling here is like a restaurant in Fort Worth I liked.

Review №15

Sandwich and soup, great combination. So fresh and filling. Customer service was quick and exceptional.

Review №16

One of my fav spots for Cafe food. It was so delicious. Really nothing but good experiences here.

Review №17

The food is fresh and very delicious. The staff is friendly and welcoming.

Review №18

Food was good .. the curbside and pick up inside is a mess .. very unorganized

Review №19

Always delicious and one of my favorites, Panera French onion soup bread bowl with a side salad (thai chicken salad) and a zero calorie fruit tea.

Review №20

Good food price a little bit higher than normal good location friendly staff.

Review №21

Fast service. Exactly what you expect from a Panera bread.

Review №22

The staff was rude and my bowl had soup spilled all over the outside when they served it. They were also completely out of bread. Worst location I've been to. BAD experience don't go here.

Review №23

It was a disappointing experience. We stopped here after my birthday dinner for coffee, tea and a pastry. We made the mistake of ordering at the kiosk. My wife ordered decaf, but they were out. I ordered a chocolate croissant and my wife overheard someone in the back say they were out of chocolate and only had regular. Then she saw an employee grab a regular one from the display and take it to the back. A few minutes later, they brought out a croissant sliced down the middle and filled with chocolate syrup. Chocolate syrup. I would've understood if I had just been told they were all out, but I was disappointed I was given something I didn't order and was not told. I was given a refund but nobody apologized.

Review №24

Breakfast wrap with Caramel Latte were so tasty!!!

Review №25

Inefficient curbside pickup. Waited for 20min and still had to go inside to get my order. I initially thought the wait was long due to a busy lunch hour but people who walked in after I parked came out with their food first.

Review №26

I've got a past event cater for me and my business and it was perfect! The driver was fast and Courteous. And speaking with the catering manager Marcos made the experience Wonderful will definitely look into doing more catering with y'all thank Marcos for making it easy!

Review №27

It's just bad. The service was terrible, and that's saying something. I used the self-checkout so that I wouldn't have to speak to an employee, but the bus lady made the experience so bad that I am actually going to leave a review. she was not polite to the elderly people sitting behind me when they didn't understand how the coffee worked, and instead of taking the orders to the person's table with the number system like she was supposed to, she was simply calling out everyone's name very quietly near the food processing area, followed by a grunt of distaste when someone didn't show up. She went to my table to give me my to-go order, but only took my number and took the order back to the to go area....if it's that easy to tell that you don't want to be there, you should really get another job. We all know that Panera is overpriced microwave food, but up until now I have been able to deal with that. I will not be coming back, this was the straw that broke the camel's back

Review №28

Ive been here 3 times and they're always out of bread bowls and other pastries. This visit they were out of the bread bowl so I decided to get a chocolate chip bagel. Well guess what. It was stale! Come on, it is beyond frustrating. I love Panera but this location needs to get its act together

Review №29

Great place to have breakfast and or lunch.

Review №30

Wonderful front counter staff

Review №31

I've worked here before and the things they do is very cheap. They only wash dishes with water no soap and the tea you think has all these good things is just syrup with water. They use microwaves to heat your sandwich and soup comes in a bag....

Review №32

I was at the location on E. Basse (San Antonio, TX) this morning to get a bagel, a coffee, and a bag of chips (first of all, I LOVE LOVE LOVE their chips). I especially LOVED their coffee (this was my first time ordering a coffee at Panera--Hazelnut is my favorite!). Although I had to wait a couple of minutes for my order, I was still impressed by their quick service, and how they managed to keep up the pace and resolve whatever issue there was--whether it was a request for more coffee lids, or simply inquiring about when I would receive my ordered items. And finally, the establishment--since it had recently closed for renovations for two weeks (two weeks was my understanding, when I had asked management so time ago)--is more vivid and welcoming than it was before--the light colors make the place so inviting. I really hope that Panera keeps up the good work, and God bless!

Review №33

I frequent this location and with everything going I let the 2 previous visits I had an issue with slide but today I waited 30 minutes for my curbside order. Complete waste of time using the curbside option.

Review №34

Workers came off short and annoyed, when another delivery driver and I, requested the amount of time until our customers orders were ready because they were extremely late with his and mine was over 10 minutes late. Making me late with both of my orders for my customers. The other man who was waiting long before me was still waiting after I received my customers food. When I left it was about 25 minutes he had been waiting.

Review №35

Sooooooo good! The food comes out super fast, but it is incredibly yummy! My favourite restaurant by far!

Review №36

Great location in Lincoln Heights, good sandwiches, soups and excellent bread

Review №37

There was no one else in the store, but they were behind, so we waited about ten minutes for them to make two coffees. Wow!!

Review №38

Under stuff or something... soup was cold. Reheating taking long time. All coffee was cold. I had cold coffee with my meal. I was waiting for someone notice to replace any coffee but sadly no one. I had to tell them and wait for it.

Review №39

Soups are S+, sandwiches are A+, everything else I haven't really tried. They're really quick to serve and go out of their way to help you if you need any. Would recommend.

Review №40

I love Panera, but I can not believe they took the French onion soup From the menu! It was the best soup from the Menu! When is coming back?

Review №41

I got some bread from there a loaf of breadTomato basil extra large loaf of bread

Review №42

Pricey. They did refund a bad order. Long wait to order then receive order. Cinnamon crunch bagel is very tasty.

Review №43

Great food and great service.

Review №44

I went today to redeem a free soup and my free birthday dessert. Loved it. It was a drive to get there since there's not a lot of locations around San Antonio. Food came out hot and pretty fast as well. I love there bagels (even if I didn't order any during this visit) cinnamon crunch with hazelnut cream cheese is da bomb dot com.

Review №45

Good food.

Review №46

Had a good time there. Lovely works super sweet and a great place to eat with your family. Super cozy and homey to me

Review №47

Hit or miss. Food is usually good, but if you go after 7 PM, they are often out of various bagels and pastries.

Review №48

Very nice place. Great lunch menu.

Review №49

Just stopped for something sweet. Got a heart, frosted heart shaped cookie and a cinnamon roll. The entire taste of the cookie was complimented by the delicious frosting. Both very good!

Review №50

Love the vegetarian options! Very friendly staff.

Review №51

Always great and fresh food.

Review №52

Always fresh and great tasting food!

Review №53

Love the soap and sandwich combo service fast and friendly.

Review №54

They were out of most soups, breads, and pastries, and were not informed until our order was brought out, and we noticed one of our soups was missing. Food was tasty, but experience was poor.

Review №55

Tasty eats but way overpriced for the quantity you receive on your plate. Paid nearly $10 for a Cesar salad that wasn't much larger than the Cesar side salad at Wendy's that costs a buck something. And honestly the flavor wasn't as good. However, the Caprese sandwich is very tasty and a fair value.

Review №56

1st visit here, heard great things but not impressed! Ordered a salad ahead of time for pick up, said it would take 10 minutes, ok that's how long it'll take to get there and get inside.. Took me a minute to figure out where the pick up area was and of course my order is not there yet, so I wait.. and wait.. After 20 minutes of waiting, FINALLY!!! From the time order was placed till ready was 33 minutes for a salad and baguette!! The baguette was also just placed in the bag and appeared to be hand ripped? Like I said, I had never been here before so getting half a piece of ugly ripped, not cut bread that was loose in the bag was very odd to me! Overall all, not pleased with my first experience! Would have spoken with a manager but I was now running very late because of the SLOW service! May not give a second try..

Review №57

Always fresh Always generous with there soup. Always clean tables.

Review №58

I usually like the food here. But this time I ordered a pasta dish chicken tortellini alfredo. There was barely any alfredo sauce it just wet the pasta. And after 3 small bites I was out of chicken. Won't be having that again.

Review №59

Love this place, but they need another order taker during the lunch rush

Review №60

Not what I expected nothing like what they advertis

Review №61

They always mess up my order. The quality of the fruit is awful. Not fresh, berries are in bad condition every time. They never check if order is correct and instructions are not followed.

Review №62

The quality of the food is good. The dining room was pretty dirty. I feel that the prices are a bit high for the small amount of food you get. I paid $7 for a Cobb salad that had 4 paper- thin slivers of chicken in it. I counted exactly 2 pieces of diced tomatoes. The entire salad was about 1.5 cups.

Review №63

Good soup & salads. Bakery in great. 4 stars due to dirty tables.

Review №64

I love the mac n cheese

Review №65

Great food and delicious bread. Recommend using the kiosk order portals to save time and start enjoying the food sooner.

Review №66

Our favorite place to eat out and know its always going to be good for you and fresh! The best!

Review №67

Friendly service and I got the Frontega chicken panini I wanted, but every time I want an everything bagel they're out. My girlfriend also liked her avocado something sandwich with chips. We left satisfied

Review №68

Good location and near other shops (Clothing, Furniture, Groceries)

Review №69

Wife and I had an enjoyable and delicious breakfast. Food was awesome

Review №70

I like going with my Aunt Margie. Love the food.

Review №71

Great Selection of sandwiches and soups/salads. Absolutely love the Steak Arugula and mac & cheese. The pick 2 option is pretty great. Pastries are pretty good too.

Review №72

It's Expensive Subway. I don't get the hype behind Panera. I guess it appeals to the spazzy crowd that thinks GMO's are going to cause a third arm to sprout from their foreheads. But it's literally no better than Subway's offerings.

Review №73

The food was good, but it felt a little pricey.

Review №74

Very good food, definitely gives off the cafe vibe with spacious seating, and good food with light conversation around the room, that said, it is very expensive for the food you get, and you don't have a large quantity of what you get. The bakery is a redeeming quality however, it has great pastries and I would recommend this if you have some extra cash to burn.

Review №75

Most expensive half sandwich with the smallest apple ever. Been a while since I've had lunch there so obviously forgot.

Review №76

The broccoli cheddar soup is delicious

Review №77

This was my first time ever eating at Panera so I was a bit nervous when I went in. Thankfully, the cashier was extremely helpful and patiently explained their deals and the serving process. He was really nice and professional. Although, I may not frequent Panera I was satisfied with my turkey breast sandwich and chicken Caesar salad. They were both prepared adequately and were delicious. My server was also really nice as well.

Review №78

Bough 2 soups, the bread bowl and a salad and honestly just canned soup. The $7.00 salad was tinny and the soup bowl was cold which I had to heat up...sadly cost over $28.00 ridiculous for the portion size. Had no great flavors to make me willing to pay or go back.

Review №79

Big fan.. eat there all the time!

Review №80

The baked good and coffee make for phenomenal breakfast treats for Dad on Father's Day and I imagine they are just as good on every other day of the year. Friendly staff and clean restaurant. Lincoln Heights people can be a little odd though, be warned, this is in reference to customers not staff.

Review №81

Great quality of food. Never disappoints

Review №82

My bagel was burnt, but still good food and experience. they were quick to replace it.

Review №83

My favorite restaurant. Absolutely great food and all healthy.

Review №84

A nice quiet location with a pleasant atmosphere as this food chain goes. The outside patio area is a pleasant enough spot to dine. I must say though for being a "bakery" the muffins and pastries look and taste rather glum. However the sandwiches and soups are fairly tasty and the dark roast coffee helps everything

Review №85

My mango smoothie was delicious!

Review №86

Fresh food and good atmosphere.

Review №87

Love it. Nice place to have a conversation and a great meal with a good cup of coffee

Review №88

They have great tasting food but is verrrrry overpriced for the portion size.

Review №89

Fine Panera, service isn't particularly fast. The men's room doesn't look like it's been cleaned in a few months.

Review №90

I had the Chicken Tortellini Alfredo and a cup of broccoli and cheese soup. Everything was delicious, and came out quickly. Overall, I liked it. The only criticism is how hard it is to find this Panera Bread once you're in the parking lot.

Review №91

I wait all year for their Autumn Squash soup. It is wonderful!!

Review №92

The food is always good and the staff are always friend. This review is for four stars instead of five because the drink station is often messy and/or poorly stocked. I still come back frequently, though, as the good outweighs the bad.

Review №93

Need to have potatoe soup everyday. Disappointed not being able to order potatoe soup.

Review №94

First time at Panera and I was very satisfied! Staff was friendly, food was served in a timely manner and fresh.

Review №95

I love this Panera. The service is always top notch. They don't take long with orders unless you show up during the lunch rush. They also do a good job of keeping it clean and presentable.

Review №96

Do not recommend never will go back again

Review №97

I love there sandwiches n soup, great

Review №98

I love their Soup bowl cheddar cheese and broccoli awesome

Review №99

Nice clean facility and customer service polite

Review №100

I was there during a busy rush so the wait time was long. I got a chai latte and it was great. The only one thing that was off was that they seemed really understaffed for such a busy hour. The girl who was ringing everyone up handeled it all great though!

100 Photos
3.8 Rating
  • Address:999 E Basse Rd #192, San Antonio, TX 78209, United States
  • Site:
  • Phone:+1 210-822-7000
  • Bakery
  • Cafe
  • Breakfast restaurant
  • Caterer
  • Coffee shop
  • Takeout Restaurant
  • Salad shop
  • Sandwich shop
  • Soup restaurant
Working hours
  • Monday:7AM–8:30PM
  • Tuesday:7AM–8:30PM
  • Wednesday:7AM–8:30PM
  • Thursday:7:30AM–7:30PM
  • Friday:7AM–8:30PM
  • Saturday:7AM–8:30PM
  • Sunday:7AM–8:30PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Dine-in:Yes
  • No-contact delivery:Yes
  • Takeout:Yes
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible seating:Yes
  • Wheelchair accessible restroom:No
  • Coffee:Yes
  • Comfort food:Yes
  • Healthy options:Yes
  • Kids' menu:Yes
  • Quick bite:Yes
  • Small plates:Yes
  • Vegetarian options:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
  • Seating:Yes
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
  • Casual:Yes
  • Cozy:Yes
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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