Potbelly Sandwich Shop
849 E Commerce St, San Antonio, TX 78205, United States
Review №1

Excellent spot to spend time alone or talk business. Service is consistently above par. The bill won't break you.

Review №2

Potbelly's makes great sandwiches and the BEST cookies in the world!This place has such a great vibe and their toasted sandwiches are always super good combined with a great environment.

Review №3

I love eating here. Prices are reasonable I would say.

Review №4

Heard about this place on Twitter. Finally got to eat at one. I had a half turkey & Mac & cheese w/mushrooms & blue cheese. Delicious. Would eat at Potbelly's again,

Review №5

Do yourself a favor and give this place a try. Looking forward to coming back with my relatives.

Review №6

Turkey club! Hot and toasty bread, warm meat and cheese. Cold veggies. The turkey was actually turkey, not cold cuts. So good! The way a sandwich should be done! First time here. Wish we had one at home.

Review №7

In a rush to get to the airport but Juan was very helpful and friendly! Our 1st time at Potbelly! Juan made it better than Subway.

Review №8

It has a great interior.

Review №9

The food was delicious. The service was good. The wait time was minimal. It has a quiet atmosphere.

Review №10

Solid 4 stars. Good sandwich. Good options. Good customization. Quick and cheerful service. Decent prices. And they sell Zapp's chips. What more could you want when you're in need of a quick sarnie?

Review №11

Love potbelly, great toasted sandwiches, cookies are really good, and the dream bars are the best!!

Review №12

By far the best fast food venue that I came across in San Antonio for those of you who eat more on the fresh veggie side. Staff is amazing and kind and were willing to help a foreign tourist like me navigate through their menu. Mac and cheese is a must, and sandwiches are tasty.

Review №13

Potbelly's never disappoints. Consistently creates wonderful sandwiches, and provide a relaxing environment. Sandwiches are on the pricier end, BUT you're paying for quality and you get it here. David and Avery made our experience much more inviting!PS. The banana shake is perfect!

Review №14

Food was good, nice place to get out of heat for a bit

Review №15

Definitely a different kind of sandwich staff super friendly and very clean and nice place just sandwich is not my cup of tea

Review №16

The A Wreck Sandwich is amazing. I usually have mine with everything except onions and let me tell ya something ... Delicious!!!

Review №17

Had an amazing sandwich here. Great location right across the street from the convention center. Nice decor and plenty of seating.Bathroom is my only complaint; needed a code from staff to get in and only one person at a time. Since there was so many people there there was a line.

Review №18

Yummy sandwiches, quick service tooduring the lunchtime hour. Good cookies and shakes.

Review №19

DJ was exceptionally nice and made my experience great. I would recommend Potbelly to everyone!!!

Review №20

Loved the sandwich combos and specially the soups. Absolutely delicious and supremely fulfilling.

Review №21

Amazing food and soup. Cookies were delicious. Cute little restaurant and very friendly staff. A solid 10/10. Highly recommended trying it out.

Review №22

Visit the Broadway location instead. Better customer service than this location

Review №23

Great food and super friendly staff. They weren't quite ready for the lunch rush and could've moved a little faster. However the overall experience was good.

Review №24

Nope. Had hard cookies but said they were fresh. Like rock hard. Asked for a roast beef and sandwich and I kid you not, I got a slice of roast beef and a slice of turkey and the rest veggies. Not worth the money

Review №25

Had a grilled chicken & cheddar sandwich, it was pretty good and the service was fast.

Review №26

You will not be disappointed in the menu and service. The staff was sociable and attentive. The place has a good atmosphere.

Review №27

I was visiting San Antonio for a conference and we were looking for a quick lunch in-between sessions and discovered this place on yelp.Potbelly is a pretty good sandwich shop and the price is great for the location where everything seems to be a little on the pricey side! Also, I really liked that they had the nutritional information available for everything and a flatbread option if you were trying to be health conscious, since another co-worker and I are trying to watch calories.The sandwiches were great. Everyone liked their meal and the bread was especially good! Plus, the service was fast, which is exactly what we needed.

Review №28

Good foods....the salad was somewhat frozen.

Review №29

It's like subway. You just get different kinds of bread and meat. I felt the sandwiches were just a bit smaller and more expensive than subway. Maybe I'm just stuck in my ways but the sandwich I ordered was tasty. However, my belly wasn't all that fool after eating. Smh.

Review №30

The ordering line was a very confusing experience. Despite the place almost completely empty, it took far too long to get our food. Their wasn't anyone working the register so we had to wait almost 10 minutes to pay for the food. One of the employees was obviously high and messed up our order of a pickle with an Oreo milkshake. I did enjoy the food and decorations but it was too expensive.

Review №31

I love the food here, but the price could be better. I paid over $10 for a regular sandwich and a fountain drink today. I'll keep going back, but not as frequently as other nearby places because I can get just as good food for 20-30% less.

Review №32

Again another good chain restaurant. 9" subs usually run around $8 and sit quite well overall. I don't go to potbelly often but when I do it's never disappointing, just never really the type of place I prefer, which again isn't to say the quality isn't there, just that I prefer something different or more inexpensive. Bathroom does have a code lock on it if that somehow influences your decision.

Review №33

Had to go twice.

Review №34

The staff was very helpful and made great suggestions! The food was great and reasonable priced! There was a coupon on the bottom of the receipt for a free item your next visit! Definitely got me to come back and enjoy another sandwich! Yumm

Review №35

Place is never busy every time I go in. The place looks to extravagant for a moderately priced sandwich shop. Need to rethink their presentation based on their surroundings. Offer free sandwich pieces to attract consumers and/or shake samples.Other than that, the sandwiches and shakes are really good.

Review №36

I thought the food and service was great, highly recommend.

Review №37

Literally the best shake I've ever had. the turkey club was alright but the strawberry shake

Review №38

I brought 28 students in to this location, Weldon and all staff were so attentive to our group and made the experience incredible! They were always checking on us and seeing if we needed something. They were super friendly!! We will be back for every school trip! Thank you for taking care of us!Haley Wise and Grapevine Middle School

Review №39

Try it just once you will not be disappointed.

Review №40

This is just like the original in Minnesota. Great food! Great ambiance.

Review №41

Great place to grab a quick bite to eat

Review №42

The wreck or Italian sandwich are our favorites! But can't resist a tasty milkshake too! These are our addictions after a walk past the Alamo.

Review №43

I was came in from comic con, and was met with a pleasant greeting and welcome. Sandwiches are THE American classic food. This place makes the best I've eaten, with the exception of my own. The staff was very helpful, polite and quick. My food was above standard, and I will never cease to let all know it. Great job!!!!!

Review №44

Their signature hot peppers are easily the best part of their sandwiches

Review №45

Salad was great and moderately priced. The restaurant was easy to walk to from downtown hotels. I would eat here again.

Review №46

My first time here. Great service and great food. I will definitely be coming back.

Review №47

Quite pricy for a sandwich shop. Well the salad was the only thing good

Review №48

Very good food. Staff particularly pleasant. Very conveniently located outside of a major downtown shopping mall in San Antonio.

Review №49

I love the pizza sandwiches & my cousin is an amazing manager!

Review №50

Farmhouse salad was really good! Staff was friendly.

Review №51

Great food and fast service considering the lunch hour rush. I didn't have to wait more than 10 minutes to get to the front. Food was delicious.

Review №52

Food was good, but a bit too pricey.

Review №53

I love this place so much. Looking forward to coming back with my coworkers. Wish it was closer to my house, I would come every week.

Review №54

Service is a bit slow during the lunchtime rush, otherwise the food is good.

Review №55

Excellent and fast service. Came here after no service after 2 hours at Tex's Sports Bar on Riverwalk. Was like night and day better the two places. Sandwich was great. Will come back if we return here. Thank you Potbelly. If it wasn't for you, we would have left the Riverwalk with emptybelly and discouraged.

Review №56

This was my first time at a Potbelly restaurant. I had the A Wreck sandwich on wheat. It was toasted and tasty. We also got a cup of macaroni and cheese for my 18 mo old but they only filled it up half way. Good food but a bit pricey.

Review №57

Meatball sub was very good but very small. Had to get a cup of soup to fill up.

Review №58

I love it delicious

Review №59

Great sandwiches and handy location

Review №60

Fast service well-staffed , standard menu clean.

Review №61

Excellent hoagies made to order with your choice of meats, bread, sauces and veggies. Wide selection of chips to go with your sandwich. The hot peppers and Kosher dill pickles are amazing! Very affordable too for downtown, especially at Rivercenter Mall! No parking other than the mall garage which does charge. Usually a long line at lunch time but worth the wait.

Review №62

Good portions and reasonable priced.

Review №63

The chicken sandwich was amazing

Review №64

Nice place. Good for a quick stop and go.

Review №65

Fantastic food and great service.

Review №66

Hmmm My favorite

Review №67

Good bread but a little light on the filling.

Review №68

Stopped for lunch while visiting San Antonio Riverwalk. Good food. Nice atmosphere. Clean. Prompt service

Review №69

Very good pastrami sandwich, quick service. I'll definitely go to more potbellys in the future. This was my first.

Review №70

Good food nice staff.

Review №71

Great sercice!

Review №72

Great sandwich's

Review №73

Better than subway everytime.

Review №74

Waited in line for over 30 minutes only to find out they had sold out of almost everything on the menu. I understand that can happen when it's been a busy day, but they should have had the courtesy to inform those in line that they didn't have many options left. It would have been very easy to put up a sign saying which items they'd run out of so that so many people didn't waste their time standing in line. I ended up eating elsewhere so can't comment on their food quality, it just seemed like poor customer service.

Review №75

This place was great! Food was wonderful you have to try their chili. Extremely friendly workers and a great environment.

Review №76

Like the hummus sandwich and pickle. Good customer service

Review №77

Good food. Nice service personnel.

Review №78

Awesome as usual!

Review №79

Seriously good food and incredibly nice people. The whole atmosphere was welcoming.

Review №80

Skinny Pair is a very good meal. Love the roast beef

Review №81

Prices that won't break you. Similar to a cafe in Las Vegas I loved.

Review №82

Good food ...good service...

Review №83

HORRIBLE SERVICE DO NOT GIVE THEM YOUR MONEY. At a conference across the street and they were upset about having so many people there. They lied and said they were out of everything except a few items so people would leave. Worst service I've ever experienced. They also locked the restrooms so that no one could go.

Review №84

Its like a subway but 100% better taste and ingredients!!!

Review №85

This place is great! Everyone is so friendly!

Review №86

Pretty bland... There are better sandwiches

Review №87

Great sandwiches for cheap. The bread is delicious. Go here instead of Subway.

Review №88

They have great salads here

Review №89

So tasty and very friendly staff

Review №90

The sandwiches here are super delicious but the pickles are what I really enjoy here.

Review №91

Got half the food wrong not going to give a 1 star but it will keep me from trying it again.

Review №92

Over priced. Food is good but the wait is too long.

Review №93

First time here and extremely lackluster. Arrived at 1120ish on 1 Nov 17 and there were only 2 individuals in front of us in line, I had a party of 3. Ordered the Mac and Cheese and proceed to wait to get to the register. Upon getting to the register (about a 5 minute wait no big deal) I tell the cashier/sandwich maker what I ordered and he proceeds to tell me "Sorry we're out of mac and cheese." The guy taking the orders didn't tell me they were out and he was literally standing right next to the cashier/sandwich maker telling him our orders but he waited until I show up to pay to tell me they were out of mac and cheese? I could understand if y'all were busy but you had 3 workers up front and only 5 people total in the restaurant. That's a bit ridiculous I'd give 1 star but the chili was decent and the mixed berry smoothie was good.

Review №94

Definitely keep this place in mind when wanting a sammich. I would suggest this over subway, firehousez etc. The one in San Antonio totally rocked. Oh yeah, look for the secret menu online before visiting. ;-)

Review №95

Good food, fast service, nice atmosphere.

Review №96

Tried to order online at 12:30 and it wouldn't be ready until 2. I called in and asked if I could place a to go order, her response, "well ya but i'm gonna put you on hold for like 10 minutes" Completely ridiculous that it is that hard to place an order. I get its lunch rush and I have worked in the restaurant industry but 10 minutes on hold and an hour and a half to order 5 sandwiches? You guys care clearly under staffed or need some better organization skills.

Review №97

Wonderful employees and quick service ! Excellent sandwiches :)

Review №98

Great food as Subway can't compete!

Review №99

Friendly & helpful staff, a menu full of great sandwiches! Consistently good!

Review №100

Came at a bad time and they were out of a ton of meats, but I got the A Wreck and it was delicious. Fast and friendly even though they were slammed with orders during PAX South.

66 Photos
4.4 Rating
  • Address:849 E Commerce St, San Antonio, TX 78205, United States
  • Site:
  • Phone:+1 210-424-7412
  • Caterer
  • Sandwich shop
  • Deli
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Delivery:Yes
  • Dine-in:Yes
  • Takeout:Yes
  • Live music:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
  • Comfort food:Yes
  • Vegetarian options:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
  • Seating:Yes
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Family-friendly:Yes
  • Debit cards:Yes
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