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IHOP
3523 Roosevelt Ave, San Antonio, TX 78214, United States
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Lu
Review №1

Ordered and had it delivered. Food was very well packaged. Great tasting will definitely try other plates.

Co
Review №2

This by far, has to be the worst restaurant experience of my life!!!! This IHop location was like a circus. The staff was very unprofessional. You could hear the staff acting crazy in the kitchen. There were maybe a total of 3 tables to serve. Me and two other families. Our food took forever, what's worst they thought it would be funny to take a bit out of my pancake and cover it with the top pancake, as if I wouldn't notice. Please see picture. When I complained to our server she took my plate back to the kitchen area and said"y'all took a bit out of this" !!! I was so irrate, we got up and left. The restrooms look liked the had not been cleaned all night. The place was so gross and unprofessional. I will never be back and if I could give a negative star I would!!!!

Ga
Review №3

The service was eh, not the best....The food was delicious. I just feel they used to be hearty potions than what we received. Good tho.

Ro
Review №4

It was wonderful, had the breakfast sampler two eggs, two sausages, two bacon strips, and cooked ham, with hashbrowns. And if that was not enough two pancakes. I am a big guy and that was very filling.

TJ
Review №5

Going above and beyond, to get chicken strips for my kids when they had ran out. Awesome Service was good and the food.. as always great.

Na
Review №6

Was a little skeptical about coming here because of previous bad experiences as far as wait time to get food! But today was great! Great service and food was really good!

Je
Review №7

I'm very impressed with this place. Customer service was awesome, very cozy spot to take your family. Clean too. I'll be bringing my family again for sure.

Te
Review №8

Food was great, best hash browns I'd had in a while. The only issue was the restrooms are horrible. They need new fixtures. Looked like the walls were crumbling down,

Su
Review №9

Nice place, but some foods are not good for me

Pr
Review №10

I had the strawberries and creme crepes and I was disappointed. The IHOP on hot wells made it better. It was pretty as in presentation but it tasted like cooking oil. If you must use for non stick use usda grade A butter instead please. It was pretty not tasty tho

Es
Review №11

We have breakfast here 2 or 3 mornings a week. Already enjoy Kimmy and our food.

Fe
Review №12

Fast. Friendly and accurate. Always a pleasure coming here.

ar
Review №13

Mostly a good experience. The food was yummy, our server, Loriann was nice and polite. Plenty of parking.

Ro
Review №14

While waiting at the table for service. I had to ask a waitress to get the individual assigned to my table. Overheard employees saying my waitress was not at work. Another waitress took my order, "Destiny." She did a great job. My issue the manager should have known an employee was not at work and temporarily assign my table to someone else. I shouldn't have to wait or ask for someone to take my order. Thank you.

En
Review №15

First of all I had no issues with the waiter. He did an excellent job . The food was not so great, and it took over 40 minutes to get our order. We were already full with hot chocolate.

ed
Review №16

Dirty floors, the glass dividers smeared with who knows what. Terrible service. Two servers walked by us several times and it wasn't until I asked to be helped that they acknowledged us. Then they had to decide which one would help us. Terrible experience. In the end the food was terrible. So said to my wife. I guess if this food doesn't kill me. It will make stronger

Do
Review №17

Quiet, lonely, it could use a few more customers I don't know if it is the time of the day, but the service was great the food was fantastic I enjoyed the quiet time.

Im
Review №18

Clean dinning area fast and friendly service good food a little pricey"

Le
Review №19

Manager told me I had to place an order online & not over phone. I was worried bit after minutes was able to & went to pickup.

al
Review №20

Didnt have what was on the menu, then when asked if we could at least be comped somewhat because of this we were told grinning by our server no.. I dont see taking pleasure that we compromise our taste and chose to stay and when asked for small discount someone should take happiness in seeing your displeasure with their food

Mr
Review №21

Always great service at this location never fails always great servers really nice and real family friendly at this location

Th
Review №22

Hot coffee hot pancakes , I hop.

Ma
Review №23

I gave it a 5 star. Very clean, and good customers service.

Da
Review №24

Great staff great service. Family approved from top to bottom. Well definitely be back.

ru
Review №25

Slow service have to wait along time for food but taste good

Al
Review №26

Food was outstanding bit like many places these days service was lacking like they'd rather be somewhere else.

Me
Review №27

The service was awsome, but the restaurant was very dirty. Awful

Em
Review №28

More open area, looks good and safe service was good and the waitress was awesome

Sc
Review №29

Wanted my eggs very easy and got hard.. Asked for grits not to be running..and the food server was stoned..i even had to repeat my order and it was wrong.. Come on guys.. Y'all are much better the this..i think I will just eat Mickey d's in the morning..

Ga
Review №30

French toast under cooked and service was slow

Ci
Review №31

Service extremely slow. Poor customer attention.

Ro
Review №32

Very poor service we were they waiting for 15 minutes no one ever came to take our order. So got up an left

Er
Review №33

Good service, helpful and kind

St
Review №34

Very good and friendly service. Clean establishment, men's room was very clean. Food was very good and served quickly even in spite of being very busy. Great service!

To
Review №35

Can't really rate it well. Didn't eat here. We waited about 10 minutes for a table and decided to go next door to the Mexican restaurant for breakfast... which was great

Ki
Review №36

Quick and friendly service. Good food and portion size good.

TH
Review №37

Came here early morning, placed my order 5 min later , i was eating great. fast service everything was on point excellent service

le
Review №38

Fast service great food our waitress was absolutely perfect fantastic job IHOP we will definitely be back

Mi
Review №39

Great food fast service

Ja
Review №40

Always a great place to eat at

Ma
Review №41

Great service,had good social distance

Ju
Review №42

It was so awesome.

Da
Review №43

Food is cold..service was good

Ro
Review №44

If your sign says, open 24 hours and you're no longer open 24 hours, you need a new sign. If you're new closing time is 10:00 PM, you should be open and taking orders till 10pm. If you want to stop serving foos at 9:45, that should be your closing time.

ma
Review №45

Love the poblano jalapeno omelette

Su
Review №46

IHOP is dependable for breakfast. Your eggs are just as ordered, biscuits are tender and pancakes fluffy. The service is generally good and servers are very polite and helpful. They have an extensive menu and I have been there numerous times for lunch or dinner. Since I LOVE pancakes, I do order them for dinner as well!

El
Review №47

Food was very good and well worth the money. Employees here were really attentive to their customers.

Ma
Review №48

My waiter was awesome. Kept up with the table. Food was good. Coffee was hot. I loved the service.

Be
Review №49

Good breakfast and service at this location..

An
Review №50

I went there to have a nice lunch with my daughter and as we were eating are meal a roach joined us and they had no pickles and onions for my hamburger

NG
Review №51

Service is not great. Needs to improve wait staff professionalism and service. Food is always very good though.

La
Review №52

This location was awesome. Great staff and delicious food. Would definitely recommend this one!!

Je
Review №53

Conveniently located the restaurant was easy to find. Hostess was very friendly and seated us quickly. She showed us to a booth.We waited a couple of minutes and a waiter took our drink order. We both ordered coffees. Looked over the menu and our waiter was very friendly and patient. I ordered the Quick Two Eggs with Toast. Also the cheese omelet with bacon inside. With two pancakes for 55t over menu. We did not wait long at all and our order was already coming out. Fast and served hot. Everything was exactly how we wanted it. Big plus! From first view the restaurant and staff were very organized and clean. Our waiter was on point with checking on our needs. We were very satisfied with our overall experience and will gladly be back again.

SP
Review №54

Good service but food wait times are a little longer than they should be

Al
Review №55

Waiting for a very long time drinks were brought out. Took the waitress about 15 minutes to advise that a menu item was not available. No refills were offered while we waited. Ended up leaving service was very slow and only 2 other families were dining.

Lo
Review №56

Food was good, but the prices are kinda high for what it is. Other similar places have better deals.They also take very long bringing out orders every time we have been here.

Er
Review №57

Worst IHOP I have ever been to! Seemed more like a social club than a restaurant with all the employees huddled up talking and laughing while I wait for my refills and amenities for my family.

Ka
Review №58

Our server Juan was GREAT. Very attentive. Had everything ready. Kept our coffee, tea & water filled. Got our order right & Made sure we didn't need anything. Thank you Juan! From the Roudy girls with the cowboy fan.

Ro
Review №59

Customer service not so good.

An
Review №60

Clean they have many sanitary precautions and the waitstaff is superb

Ba
Review №61

I was happy to be with my parents but it took a little while for our drinks to be taken and when we told her our drinks she forgot them. We had our food but no utensils for a few minutes. Dirty dishes were on at least 4 tables where people had left. The whole staff was very friendly but they seemed tired from the rush that had happened before we showed up.

Ma
Review №62

I just love it im from Dallas and this is my favorite location when I go visit San Antonio

Ma
Review №63

We ordered omelets from a very nice waitress. I like the food at IHOP, but still find it a bit pricey. We will return.

j
Review №64

You can't go wrong at IHOP. So much to choose from their menu. They have something for everyone. Seating was quick. Customer service was friendly. Our waitress was quick to bring our drinks and also took our order. We waited like 10-15min for our order. Food was served hot. A little disappointed our order was not correct. We did tell our waitress it was not correct and she realized she messed up. She did apologize and asked if we wanted to send back and wait. We decided to keep the order and eat it. No harm done. Appreciate the honesty of her knowing the order was wrong. Other than that, restaurant is always clean and never packed. Very friendly staff.

St
Review №65

The dining area appeared clean. The food, was amazing. We also had a great server!

Cj
Review №66

Favorite Breakfast Restaurant,Great Food & Service

Ka
Review №67

Exactly what you expect from a diner. The food was good, the coffee was alright. The staff was swamped with a lot of table to tend to.

Ro
Review №68

Great IHOP good food, great coffee awesome service good atmosphere.

Be
Review №69

Very nice staff, food was rather good, unlimited pancakes

Gr
Review №70

Had a good day in the restaurant their service is was

Al
Review №71

Pretty good. The service was good. My order was just as I requested.

No
Review №72

Best service. Crew is on point. Food-great, Service-great, Awesome place!

Ro
Review №73

The atmosphere was very calm. my waiter juan was excellent and I will be coming there more the food was very very good very clean Place bathrooms were clean they got my thumbs up

SK
Review №74

It wasn't that great, my wife found hair in her food. Which okay it happens I get that. No manager or anyone came to talk to us about it. We still ended up paying for the plate. My family and I will not be going back to this IHOP.

j
Review №75

Excellent place for generic pancakes, and overpriced burgers.

Gl
Review №76

Great service, no wait during the week around 10am

Ma
Review №77

Food was not as good as other locations. Service was terrible. An off the clock employee had to take our order because the other was nowhere to be seen. That was the only employee that was great. I wish I got their name.

Cy
Review №78

I tried the new Christmas funnel cakes they were delicious very pleased

Re
Review №79

We arrived on Sunday at 11am and waited to be seated. We got our booth at 11:30 and watched all the tables around us get served. Not one waiter came to our table even though several walked by us to sing happy birthday to patrons. After sitting there for 20 minutes, not even our drink order had been taken. We had two 5 year olds with us and at this point they were HANGRY and getting fussy. At this point we knew what we wanted to order, so my sister went to the waitress station, gave our drink and food order to someone. She never wrote the order down. The wait staff then lined up to sing happy birthday AGAIN (there were 6 groups with birthdays!) and she forgot about us. After waiting another 10 minutes, we got up and walked out. We are never going back to this place again. Thanks for nothing IHOP! Wish I could give you 0 stars!

ja
Review №80

Didn't like .. Just dont understand the concept of the waitress doing your check out.. I get it it when their both server and waiter.. But cashier.. So lame.. And so confusing when their waiting on someone else.. And your waiting on them to come to the front and their in the back fighting to get an order out.. So dumb

Ab
Review №81

This place has really nice people working here. My family comes and goes with our orders, but no matter how annoying we are these people are still very kind and have a smile on their face! Its a pretty fancy place and the temperature is always nice. The food and drinks are amazing!!! I especially love the tropical island twist. The pancakes are very good and thick. I recommend you check it out and bring your family. The food isnt expensive but you do need money to eat here. Have a good day and hope the best

Th
Review №82

If u haven't try there Biscuit and gravy u are missing out Yummy

2h
Review №83

I dropped this place down to 1 star because. They used to be a good place to go for burgers, but the past 2 visits were very disappointing. The onion rings were burnt both times, the waitress should have never served them. She should have told the cook to remake them. The burgers had no flavor. It tasted like they didn't even use salt or pepper. The waitress only came by one time and barely asked if things were ok. They are still a good place for breakfast but other than. Not a good place to go to anymore. Maybe other locations are better.

jo
Review №84

It's IHOP nothing special, instatutional dining at best!

Ap
Review №85

Really good food nice people will come again

Li
Review №86

Good food good service and love the kids eat free with adult meal promo they had when we went

Lu
Review №87

One of my worst experiences I was racially profiled. Me an my white associate went in and our waiter seemed because we were a mixed couple.The tables around got great service he waited on them no problems. But us it seemed he purposely ignored I had to ask for service. I don't know if it was because he was racist about mixed couples but he made IHOP look really bad to me that day.

Ja
Review №88

I enjoyed the food not customer service

Jo
Review №89

Everything was okay but pancakes need more fruit to much cool wip

Sy
Review №90

Food is good and prices are aswell. Except the cheese sticks don't like the flavor need different brand. Don't like flavor of breading.

CH
Review №91

The chicken and waffels could be better.

Cr
Review №92

Today visit was horrible. Waited for our drinks for about 15 minutes then waited for food for about an hour .they were understaffed and very disorganized.

Mi
Review №93

Everything done right

Ro
Review №94

Stop being lazy or don't offer curbside.

Vi
Review №95

Food was delicious but serves was bad. He forgot my drink there were no silverware. We were not asked about refills. One bad experience won't stop me from going to IHOP just not this one.

Do
Review №96

Do not visit this location! I strongly recommend driving down military the 5 minutes to get to the ihop at 2634 SW Military Dr. Much better service, staff, and you wont wait nearly an hour to eat!Went there for breakfast and were seated in an area that apparently had no server according to other wait staff. Waiting nearly 40 minutes with only our menus waiting to have our drink orders taken. Three groups that arrived after us received drinks and food before we flagged down a server. Once we had our drinks it was another long wait. The three groups (2 tables next to us and a booth),were in and out before we even received our food. Asked to speak to someone and two staff members promised a manager was on their way only for them to never show up in the time it took for us to eat our meals. Paid and left very unhappy with a bad experience. Do not seat people where there is no server and ignore requests to speak to management. Again, do NOT eat here. The IHOP at 2634 SW Military Dr offers a BETTER experience and wonderful service!

Le
Review №97

If I could give negative stars I would. Waited over a hour never got all of our food. Left had to pull over on the way home to throw up.... food poisioning..... never again

De
Review №98

Elizabeth, y'all! Don't ask for her on Sat/Sun because she will be taking care of us! Okay! Maybe we will share! She is Queen Waitress! Good food! Excellent service!

Ge
Review №99

SLOW but the food and waiter were good.

Ca
Review №100

It was a horrible experience. No wonder its empty

Information
100 Photos
100 Comments
3.6 Rating
  • Address:3523 Roosevelt Ave, San Antonio, TX 78214, United States
  • Site:https://restaurants.ihop.com/en-us/tx/san-antonio/breakfast-3523-roosevelt-ave-3252?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 210-922-6342
Categories
  • Family restaurant
  • American restaurant
  • Breakfast restaurant
  • Restaurant
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–12AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Reservations required:Yes
Highlights
  • Fast service:Yes
  • Fireplace:Yes
  • Great coffee:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible seating:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Coffee:Yes
  • Happy hour drinks:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Organic dishes:Yes
  • Quick bite:Yes
  • Salad bar:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
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