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Casa GUADALAJARA
2623 NE Interstate 410 Loop, San Antonio, TX 78217, United States
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Casa GUADALAJARA
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Wi
Review №1

I took my little daughter an a friend.. food it all right..but service its poor.. I'm giving them 4 star cause they can do better.. an next time I visit go there to enjoy the karaoke night..

Em
Review №2

The food was good.. until we saw a couple cockroaches while we were eating. My daughter also tried to get 2$ worth of candy from the machines, and got nothing. The manger ignored what she said about that multiple times, never addressing the issue. This place is also clearly dirty as far as CDC guidelines when dinner time comes, as well as the cockroaches.

Xt
Review №3

First time there and last I stop in there for a late lunch not too many people there order simple Flauta de pollo plate when the waiter Brought my plate no sour cream no guacamole or pico de gallo he just my plate didn't even ask if I need refill which I actually did just took off to talk to someone at the bar I had get another Waitress to tell her that there's something wrong with order she went and got me sour cream but she forgot the guacamole I asked her and she said it doesn't come with it but on their menu it does state that it comes with all that I told her never mind that a one it there were rude and I will never go back again I decided to go down the street to another restaurant that food was better quality and the service was 100% times better

Gr
Review №4

Meh, super watery salsa and bland chips. Got the gorditas, the chicken was ok, but the beef was nasty and couldn't eat it.

Al
Review №5

Typical food service was so so disappointed for real and we even got a dish with lettuce and shirmp wrapped in bacon and called it an appetizer??

Fr
Review №6

I'm in San Antonio for business but that's besides the point. I had a friend tell me if you're going to eat in the morning stop in at "Casa GUADALAJARA". And with that being said, the things I look forward to seeing in the morning are professional business and extremely excellent breakfast.So today is Monday, it is the start of the week and not only that it's "Casa GUADALAJARA" breakfast special "Migas" for very cheap price. The atmosphere is amazing and the service is expectational. So if you're in the mood for breakfast come on down to "Casa GUADALAJARA" and enjoy a wonderful breakfast.

Je
Review №7

Awful! The service was super slow and the food was disgusting. I ordered beef enchiladas and when I got my food, there was no beef and very little cheese. The server did get me new enchiladas, but they were not good. The refried beans were not fresh and the rice was hard.Overall terrible experience and nasty food.

Lu
Review №8

Service was fast, and our margaritas were great. Only thing the food wasn't filling we ordered the cilantro enchiladas for about $10 a plate and left hungry. Do think I'll be eating here again

Do
Review №9

El mocahete is ok. Needs more meat

Ar
Review №10

This is the first time we've eaten here @ Casa Guadalajara and the food and server were excellent as the enchiladas de mole and the nachos compuestos de rez were...yum yum yum! We will be returning soon!

Da
Review №11

Great bat! Food was salty and cold.

ka
Review №12

I wish I could have at least tried their food but I didn't even get that far. I called in to place an order for pickup and was transferred 3 times before the woman asked if I spoke Spanish. I know we're south Texas but at least the majority of restaurants you can get away with Spanglish from both parties. Not the case here, I was half way through trying to order and she just hung up on me! Unfortunate since the reviews and food looked good. Why be here and a waiter no less, if you're unwilling to learn the basic language. So frustrating.

Ma
Review №13

Was barely anyone in this place and it took for ever to get wait staff back to our table... Food was great like my friend said, but she warned me that the service sucked, she was right

Br
Review №14

Service was less than great cups went unfilled, had to ask another server for items but food was awesome.

Ja
Review №15

Food was good but with only 2 tables in the restraunt and they still could not get my food right I ask for sour cream on the side because I don't eat it but I give it to my friend and when I asked them to correct it they just moved my sides off my plate and to another still with sour cream over my lettuce,pico and jalapenos and I also had to ask for my guacamole that was supposed to come with my plate but didn't ....ITS A SHAME BECAUSE THE FOOD WAS DELICIOUS CLEARLY THE FLAW IN THE SYSTEM IS THE WAIT STAFF

Ar
Review №16

Everything about this place is on point. The service the salsa the cold beverages and the food is always FRESH and very much worthy of my family's money. Gracias y pro 'vecho...

Ka
Review №17

I'm not sure how this place has any stars at all.Rude staff who is more concerned with being on their phones than helping the customers.Food was meh. Kinda on par with Taco Bell. Ordered a 2 person fajitas and got 4 tortillas to share. Had to ask for more and only received two.Also, it's kinda rude to expect me to pay without seeing a bill. Like how do I know you're not overcharging me? If I give you my card, I expect you to run it. Not make 6 pit spots along the way and take another person's order. Almost makes me feel like I need to cancel the card since it was out of my sight for so long.

Jo
Review №18

Great Service. Food was and fresh.

Ca
Review №19

Love them. Service is always great

Sc
Review №20

One of my favorites places for Mexican food. Enchiladas are always on point. The atmosphere is food and if you looking to watch sports the bar is here and has it for you

Ja
Review №21

Great Service. Best Bloody Mary in SA.

As
Review №22

Authentic Mexican food with Lunch buffet for $7.99. Chips and Salsa were super delicious. Ample parking and seating. Great customer service and value for the cost.

Ke
Review №23

Overbilled us. My friend was so sweet still left tip, but thats bad service.

Ru
Review №24

Great service freindly and very good food

ro
Review №25

A really nice place to eat, drink watch the game with good food and good customer service

Sa
Review №26

The food was the bomb ! Service w a smile. Will return!!

ju
Review №27

Good place to grab a drink..

Mi
Review №28

The food was delicious. The establishment was clean. They have TVs on almost every wall so that you can watch your sports. Will be back.

Be
Review №29

The food was really good. I had the chicken fajita quesadillas and it was a great choice!! My family was very satisfied with our dinner.

Le
Review №30

It's decent and good pricing. Parrillada for 2 is a good amount. Food is nice and hot, fajitas are soft good tortillas. Only thing that was bad is that a server that was there wasn't paying attention to us m. We had to call him over a lot of times for refills and more tortillas. It he was there busy talking with another guy at the bar. Other than that food was good.

Re
Review №31

Good food, good service, they helped my drunk father into my car. Wonderful people

Ab
Review №32

Tortillas are obviously store bought. Taco portions are very small for almost $3 a taco. Then got stomach illness that evening, could or could have not been the food. Either way, not intended to go back.

Jo
Review №33

Had the Mix Sampler appetizer. It came with hot wings, fried shrimp and small quesadilla. Margaritas are good.

Tr
Review №34

Customer service was terrible and buffet was cold. Also saw cross contamination. Guy touched food with gloves then moved some rugs around and went back to messing with food wearing the same gloves

Ma
Review №35

The food is really good. Every time my husband and I come to san antonio we stop to have dinner here. Prices are okay, way better then the prices on the river walk.

Lu
Review №36

Not for family dinner ! Good if you go w friends 2 have drinks n watch games plenty of tv's n all games on .

Jo
Review №37

This restaurant serves up the tastiest authentic Mexican food, plus the buffet bar has fresh goodies, if you don't want to order a full breakfast or lunch--I haven't eaten dinner at this restaurant in the north side of the city. Margaritas are good, too. The bartender takes special requests to suit your fancy.

ru
Review №38

Poor service and food wasn't that good and to top it off the server that was serving us chased me out the door to tell me the tip is not included in the meal, how missed up is that never going back to that restaurant

gr
Review №39

Food was ok, but service was slow and I was billed for appetizer someone else in my party of 3 ordered..

Ja
Review №40

I dont know what happened to this place, it used to be great. Our food came out cold, flavorless, and old. Alcoholic drinks are no different.

Ta
Review №41

The service was amazing! The waiter pulled out chairs for us. He continued to pick up our napkins. The buffet was delicious and well worth the 7.99.

ni
Review №42

Great place to watch your games and drink at a good price

Gl
Review №43

The waitstaff was very nice. The food was okay. The smell on the outside was nauseating :(

El
Review №44

It was clean, lots of TV's for the game, a bar, karaoke and a patio. My server was attentive and had a pleasant personality.

Mo
Review №45

The food here is excellent and the staff is always wonderful. It does take time for your food to come to you but the staff is always alert and making sure that you have everything that you need until it's time to eat. The mixed drinks here are amazing. Thursday nights is when we go and it's karaoke night. Always entertaining. Great place to go after a party.

La
Review №46

I really don't want to give this one star..waiter skipped over one person in our party bc he didn't understand him, i ordered a dirty martini and they brought me 2 other drinks minus what was ordered which wasn't right, I just ordered a XXrita which had something in the drink..cancel it, just cash me out..poor service

La
Review №47

The portion and quality of food was impressive. I will definitely come back for more.

Sh
Review №48

Very friendly staff. The food and drinks are amazing. They have a Live Mariachi band that's plays. They have seating big enough for large groups. I had a Chimichanga and it came with beans and rice. Really good food.

Da
Review №49

Bad experience. Food took forever,. Food still came out cold , not warm but cold. They are more into selling alcoholic beverages. Would not recommend this place if you want to eat good food.

Bi
Review №50

Loved the tacos al carbon, delicious!!!

Br
Review №51

They do a good job on their lunch buffet. The selection is a little small, but the food is kept fresh, and the flavor is great. Very reminiscent of an old cantina. Give it a shot, the price is right.

G
Review №52

Friendly clean place. Went for the buffet to try different main course. Taste good but selection limited. The price was decent.

me
Review №53

I must say I was expecting more..again. I went because a few family members wanted to have dinner and a drink. My husband suggested this place.Worst hospitality, service really sucks and the portion of the plate is not worth on price of the plate.

Aa
Review №54

I asked for the price of a drink, and the bartender smiled at me and poured it without answering my question. This is concerning because if I wouldn't have been comfortable with the price, I would have been put in a compromising position since the drink was already sitting in front of me. If she hadn't heard me, the appropriate thing to do would've been to ask me to repeat my inquiry, instead of pretending to have heard me.Kitchen was closed, but I was given a menu upon sitting down. When I attempted to order, I was told “sorry, the kitchen is closed.”Was looking forward to trying their food, but because of misleading customer service, was disappointed and left hungry.Before eating here, please consider that there are much better, comparable restaurant/bars that will be more attentive to patrons, and direct in the customer service approaches.

Me
Review №55

Usually slow service but worth the wait

Jo
Review №56

Nice place . great service

Fa
Review №57

Food is great but took a long time

Mr
Review №58

Anorher hidden gem! Best Mexican restaurant I've found so far

Ca
Review №59

My favorite spot for taco Tuesday/happy hour. Good food, great drinks, and nice atmosphere.

Ad
Review №60

Very nice place to eat and relax...

Li
Review №61

The food was fabulous and well priced. The atmosphere was fun but quite loud. Service was very good and friendly however their were just not enough of them to accommodate all the patrons. Stick to beer and margaritas for your drinks until the bartending staff is more polished. Overall it was a great experience and we will definitely return! Once again, fabulous food!!! Lisa Hale

So
Review №62

AWESOME FOOD, GREAT FOOD, NICE & CLEAN PLACE, NICE MUSIC, ENJOY..

Aj
Review №63

Good food. Tortillas could be better. Lil pricey but u get what u pay for

Jo
Review №64

Good food and ok prices.

Am
Review №65

They used to be so good and one of our favorites. This place has gone down hill BIG TIME. Staff is not very friendly. The food is not worth the price anymore, they barely fill the tacos. Even the chips and salsa is not what it used to be. Came back today, to give it another try and we were definitely not happy.

Lu
Review №66

Food was absolutely disgusting and cold! My nachos were SO NASTY, that meat on them was so so so bad. Employees are RUDE. I do not recommend this place at all, there is absolutely better places than this nasty place. TRUST ME! I will never go back

St
Review №67

1) The service was horrible. We were sitting down for 15 mins until our drinks came. Then another 15 mins before she came back to ask what we wanted to eat. We had to ask THREE times for our chips and salsa.2) The food was BLAND. No type of flavor. It was just gross. I do NOT recommend this place! SAVE YOUR MONEY and go somewhere else!

Jo
Review №68

Food is pretty good except for the al pastor. Our order was correct and arrived in a timely manner. The service was a bit slow. Otherwise a nice place to have a quick bite.

Ch
Review №69

The food was pretty good, AFTER having them correct it a few times. The drinks were ok. Over all not a bad place but the area that it's in is very sketchy, so much so that I had to walk my sister to her car because she didnt feel safe. The hotel next to the restaurant had several broken windows.There wasnt alot of parking and there were alot of caution cones all over the place.

Me
Review №70

I ordered for pick up. I place the order and my husband picked up. After 30 minutes my husband shows up and our order wasn't ready .. By the time he got home we realized that they put my ceviche on the tostadas which made them the tostadas soggy. My fry shrimp was burnt and they tasted horribly old the guy that took my order said it came with 10 shrimp I only got 5 not with beans and rice like I had asked.

Ma
Review №71

Food better than before best chile rellenos ever.Alway go there for lunch when in SanAntonio.Great prices and hot food great chips and salsa

Ha
Review №72

I use to love this place. Me and my family. Went on sat. Around noon just me and wife we were told pick our seat. We sat and watched 4 other tables walk in behind us. As we sat and waited patiently we seen all four tables received their menus before us this is after the server, a very tall man, looked at us but kept walking I'm a black male my wife is a white female that alone made it still not working and then after seeing them hidden menus and chips and dip we still sat there and waited patiently until we determine I guess we're not welcome I would never return. On the way out nobody stopped us said anyting or even looked all the way I feel purposely. I have managed restaurants before also work as a server at the time to me my guest no matter nationality are my number one priority. It's great food I will not recommend or be back to this restaurant ever this was a wine and Dine time for my wife and I tip very good all the time. Treat people how you want to be treated if you don't like certain people leave that in your personal life going people coming one spend money and your place of business you should allow all nationalities and don't be too quick to judge you never know how important that person is how much knowledge they have...

Da
Review №73

Our waitress was not very hospitable, the owner had his pet dog in the dining area and this same waitress kept us waiting for our check, we just went to the cashier to try and pay. This dinner experience was very disappointing!

Ca
Review №74

Decent food at decent prices.

Ma
Review №75

Service was slow and lots of flies in the restaurant.

Xa
Review №76

From Burgers to fajita plate it was good coronitas were good 5.99 on Thursday Corona on a margarita service was slow but karoeke kept our family entertained

An
Review №77

...it's not the best. If you like typical food from Mexico, you may like it. I prefer the Texan flavors. Service was the poorest ever experienced.

Pe
Review №78

We come from Houston where food is always great and this is the first time we find a Mexican we loved. Live music, awesome food. Prices are very reasonable

Pa
Review №79

Very surprised and enjoyed the meals we had

Gr
Review №80

Good inexpensive "real" Mexican food, be sure to get a margarita.

Je
Review №81

Good food great service

Ma
Review №82

Yum, yum, yummiest!! ! Mary Katherine Hillman-Fields Chief Master Sergeant

Ca
Review №83

I normally don't write bad reviews but this by far was the worst experience ever. We sat at a table and it took 15 minutes before we were even noticed, mind you there was hardly anyone in the restaurant. The waitress got the drinks wrong and forgot some food, which is totally understand but she also NEVER checked on us once our food came out because there was busy joking around. We had to wave to someone else for attention. That's not even the worst thing. I went to the restroom and there was a huge cockroach on the wall. If there was a roach hangout out there, I can't imagine what else goes on here. I will never eat here again.

Ad
Review №84

Came for the second time to see if the service, food and drinks were any better and to give them the benefit of the doubt but everything still is the same. Will not come again. Horrible slow service! Drinks are bad and if you return a drink that the bar did not make to par they will still charge you when it's the bars fault. Will DEFINITELY not recommend this place at all!

Be
Review №85

Our waitress was great, I did not get her name. Petite young lady with blonde hair, ask to sit in her section... great service. There was a group of 3 ladies laughing very loud, I know people have fun & have drinks - I do that myself. But, this was plain rude. Could not hear the loud music playing. We could not hear our conversation at our table. The lady bartender try to calm the down, blow her off. I wish the manager would have stepped in. If not for my waitress, we would have walked out.10 stars for my waitressO stars for managment staff not stepping in

Da
Review №86

Great place to met up with friends.

Jo
Review №87

The chips and salsa were great . The beer on tap was nice and cold. The alcoholic beverages were on point. The lack of an employee that spoke English was a bit aggravating. O at all it was good enough to warrant a return trip.

Ca
Review №88

We walked in for lunch. Ordered a queso, our food was brought out before our appetizer. When we asked the server about it we saw her go to the computer and ring it in. Didnt get it til after we were done with our food. Didnt see our server after that. We had to go up to the counter and ask for the check.

Ti
Review №89

Food is good & fairly priced.

Mi
Review №90

Good spacious location. Fast service, food was good. Give it a try

De
Review №91

I had a great time. Beautiful girls and great service. Fun atmosphere. Food is big portions and taste so great with that ice cold beer that I ordered more to go also. It is that great there. The Hotel next door makes it even better.

Es
Review №92

I went in to get something to eat about a couple to four weeks ago to take some food to a friend who was in the hospital. I took a different picture tonight after getting off a bus around the corner.

To
Review №93

A Place for Family and Friends to Enjoy Great food .Super Fun.

da
Review №94

The worst service ever the server ignores you and smiles that's pathetic, other employees have to take your service and order as well as your check this place will be reported to BBB and health department

Lu
Review №95

Good service but menudo was not cooked enough and not enough menudo spice

Ta
Review №96

It's alright but not the best. They seemed pretty okay, but the prices match the types of food they sell but pricey for normal foods.

くコ
Review №97

Food drinks very good staff waitress excellent

Co
Review №98

Not the type to leave bad reviews but based on their poor reviews... all the complaints are spot on. Guess they don't read their reviews.My wife and our 3 kids went after church to try a different spot. Went to Check out the buffet but b/c of how NOT fresh and unappetizing everything looked...we all ordered from menu.Worst service ever...from beginning to end.We all ordered water except me. I got unsweetened tea and she kept repeating “sweet tea” I corrected her 3 times and she returned with sweet tea. Never came back to the table. We had to get up and get her and other employees for any refills or service.Only half of our food was served. So by the time two were done eating we were barley getting the other half. Served wife's fajitas but never brought tortillas after requesting them twice until 25 mins of the fajitas getting cold. Got a few things wrong w order too.From the beginning we were contemplating leaving. Also considered saying we didn't want the remaining food ordered we were waiting on.Place wasn't super clean...kinda gross bathrooms. Really wish we would have read other reviews about this place... especially how bad their health inspections went, sooo bad that they had to close down twice in the past.First time ever in my entire life, I did leave a large tip. Because even when things aren't perfect I still leave decent tips.My wife cooks several meals a week. When we eat out as a family it's not just for food. It's for a pleasurable experience and so my wife doesn't have to cook, served, and clean up after.... and hopefully just relax enjoy herself. She chose to try this place and was so apologetic to us all for how bad it all went. Though she was not at fault.Only positive thing is that the food wasn't horrible. But we live in San Antonio...where there is competition between hundreds of authentic Mexico joints for better prices, equally good or better food, and hands down better service and cleanliness.What sucks the most is that it wasn't even busy and that our waitress was giving full attention to her other table. Hopefully she wasn't ignoring us because we were the only Anglo people in the restaurant.First and only time we will go here. Blacklisted!

Ma
Review №99

Food really tasty...service slow (1st time visit)Had to go back and visit one more time to see if the service had improved... New manager told me that they were making some changes when I mentioned to him that service was really slow and that waiters are not putting attention to the tables not do they do nothing for you if you're not sitting in their table....Plus charge u 15% tip with out you even notice if you have 6 people including kids....Anyhow I visited today again and we had the same issues again...and to make it worse..now the New manager that suppose to bring higher standards it's part of the problem.. Not only that but a waiter REFUSE to serve me (us) so another waiter took our table... Which I it was the same server with an attitude that serve us the first time we visit..We will NOT be given oyr business for sure..Hope I knew who's the owner....so I could tell him directly what a bad service....they have..

Lo
Review №100

It's a good place to eat decent Mexican food

Information
100 Photos
100 Comments
3.2 Rating
  • Address:2623 NE Interstate 410 Loop, San Antonio, TX 78217, United States
  • Phone:+1 210-590-2244
Categories
  • Mexican restaurant
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–12AM
  • Wednesday:11AM–2AM
  • Thursday:11AM–11PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • Outdoor seating:Yes
  • Takeout:Yes
  • Delivery:No
Highlights
  • Fast service:Yes
  • Great cocktails:Yes
  • Great coffee:Yes
  • Great dessert:Yes
  • Live music:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Happy hour food:Yes
  • Healthy options:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
  • Small plates:Yes
Dining options
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • Groups:Yes
  • Tourists:Yes
Planning
  • Accepts reservations:Yes
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