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McDonalds
1398 W San Carlos St, San Jose, CA 95126, United States
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JA
Review №1

Great restaurant, will eat their again. Very clean and the staff are very kind. My order came quickly and it was exactly how i ordered my meal. Bathrooms are closed but thats understandable. Great meal, great people.

St
Review №2

It was the smallest ham I have ever gotten from McDonald's and I get this all the time. I actually thought they forgot to put the ham in it. That's how small the ham was. Usually they do better. Not today.

Ke
Review №3

The food was fast and so far so good they got my orders right.

ju
Review №4

Fast but make sure they get your order right

Pr
Review №5

Very family oriented and warm welcoming! Found a link to get some free classes in. They were very responsive via text and would text reminders and follow ups. I would highly recommend. Prices seem reasonable enough to me, except mine is times 3. Although, I believe they drop the price for every additional child. It's an awesome place. Parents hanging out at tables waiting for kids. Shoes off at the desk.

Ur
Review №6

The girl who was takin my order was angry. All ways when I went before it was a good service.Only today but.

Sa
Review №7

The coffe is great and quarter pounder what a difference but i say you guys should ask do you want fresh cooked meal or fast ready to go food and ill b happy

Je
Review №8

They are very good at reception but the burgers are really small and different

So
Review №9

I had the big mac WITH bacon it was my first time having it the bacon was the add that the big mac needed i really enjoyed it i love the big mac but its more perfect with bacon you got to try it if you love the big mac i waited a little bit but this McDonald's is busy really busy the staff is very friendly i felt very welcomed just be patient the wait is worth it your food is hot plenty of times the food came out fast and it was cold.

lu
Review №10

I asked for two cheeseburgers no pickle and they did not give me any meat!? They gave me bun cheese and ketchup.

Do
Review №11

Fast service even with a long line

Je
Review №12

The service and everything was okay but I swear to God the burgers have gotten smaller

Br
Review №13

I celebrated my PhD today in this gorgeous place. I am glad to say that it was a superb evening and the place was unquestionably one of the reasons for that happy evening. The waiters cooperated in a pleasant way, the food was delicious and my buddies were very thrilled. We shall no dout visit again for more joyful events. Thank you very much.

Ga
Review №14

Order Kiosk was simple but then we waited too long for cold food

Ma
Review №15

It's a modernized McDonald's in midtown. We visited during busy lunch hour, but service was fast and the food was very fresh. I managed to dump my soda into my hubby's lap, two employees were very gracious and quick to clean it up.

Ro
Review №16

Good food. Good service. What I've come to expect from McDonald's. Fast, friendly, near, and accurate. All Good!

Er
Review №17

Love this place. And Love the fact that it's within walking distance from where I live.

Al
Review №18

Nice place to eat inside.Very clean restaurant and low noise. I would visit again.

Ma
Review №19

It is a good store. I like to go there and have a coffee for an hour. A lot of very fast grandmas keep the restaurant spotless. Several different seating areas to choose from.

Ar
Review №20

Still like their fries best.

Gi
Review №21

Foods is good fast in the Drivthough.

Br
Review №22

Looks like a recently built McDonalds. Interior is definitely new, with all the latest tech and furniture. Seating looks nice, everything seemed clean and they have nice big touch screens for ordering food. I don't eat at McDonalds, so not sure if the prices were the same as other places. The last time I looked at McDonalds menu prices was maybe 5-10 years ago. One thing I noticed it's the dollar menu no longer has anything for a dollar. Cheapest items were $1.50 (2 for $3). A Big Mac is now over $5. Though there was a sale where you could get 2 Big Macs for $6. If you like eating McDonalds, this place seems like it would be a nice one to eat at. I took some pictures of it from the opposite corner of the intersection.

Cy
Review №23

I ordered $46 worth of food by the drive thru and they forgot about me!

Ru
Review №24

Visting out of town & I must say that this has been the best cleaned I've come across in some time. Often times we visit a McDonald's & it's dirty, tables not wiped down & floor a mess. Not here though, if you want to eat at a spotless McDonald's, this is the place. Very promt service & great customer service as well.

ru
Review №25

Good place to heat i love desallunar in macdonals

da
Review №26

Edna was very helpful! She taught me how to use the new kiosks inside McDonald's. Love using the McDonald's App! Kiosk was new to me and it's been frustrating in past prob because having kids running amuck but this time I had a little extra time to learn from a pro (Edna). She showed me that kids can actually choose double fries instead of yogurt or apples. Who knew!? Thanks so much Edna for teaching me!

La
Review №27

Maccy Ds innit

Ca
Review №28

Great fast food,i love the chicken nuggets. yummy.️

Ca
Review №29

I Didn't Get To It

Ne
Review №30

This place is a mess!!There doing construction but drive thru is open.Everyone involved in that project has an attitude from hell.wont serve people if not in a car.customers are rude.employies are worse.avoid this place at all cost.

Sc
Review №31

The automated system is not convenient or faster. Staff seems unable to bring completed orders out even if you have a table tag. It may of been this shift crew but these are pretty low standards.

Sa
Review №32

Once again, McDonald's doesn't fail to get something wrong, or at least make it look wrong. I ordered a fish filet sandwich and here is what the cheese lookes.like when I open it.only opened it only cause it looked funny.i didnt know if it was a new half and half or what.

An
Review №33

I love this mcds but they need help with workers in the morning

Be
Review №34

Closeby mcdonald quality is the same all over the world. You can count on it when traveling and are in the mood for a burger.

Jo
Review №35

Rude staff too many homeless

FR
Review №36

Fast service.

Da
Review №37

BATHROOM IS FOREVER CLOSED TO CUSTOMERS MERIDIAN AND SAN CARLOS TODAY CLOSED TO CUSTOMER AGAIN, AGAIN, & AGAIN TODAY.

Ja
Review №38

Traffic and parking is troublesome in this area. I visited the Walmart store.There are a variety of fast food and convenience type of stores. Xfinity, the Habit, Firenza Pizza,Starbucks, and Togos are some of the establishments located here.

Ro
Review №39

A preferred spot for delicious cheap food. definitely worth going back to. i can see why they have a lot of good reviews.

Ma
Review №40

Food is always hot when served, never had a problem order.. The drive through line can be long though.

Hi
Review №41

Very small without any good taste

Da
Review №42

Perfect status

Ma
Review №43

I love it

Ma
Review №44

Your find anything for house, pets your patio, plants, flowers grass fresh, synthetic, etc.

Ny
Review №45

Coffee and cookies where fresh hot and not old made a pot of coffee just for me. Thats what u call customer service

Ju
Review №46

I'm really disappointed they removed cheese omelet sandwich. I talked to cashier explaining I her I want eggs and cheese and no sausage or ham. I got a muffin with only cheese. I made it pretty clear I wanted egg. Seriously one of the only items I can eat here. Now I will only get Drinks.

Di
Review №47

Narrow drive thru so watch out but it was fast

Co
Review №48

Yummy food

Cl
Review №49

The cashier was very friendly and brought me my food in a timely manner.

Mi
Review №50

Food was very good for fastfood. Service was ehhh kinda slow. I understand you get busy but when you skip my number twice and all I ordered was a McChicken and mcdouble (Mcgangbang). Ill give them the benefit of the doubt that it was pretty fresh. Building remodeled and pretty clean for the homeless population in the area

An
Review №51

What is shaken little bacon's! No real review here. I stopped into this McDonald's to use the bathroom. But! I've stopped eating McDonald's yeeeaarrss ago. So, eat at your own risk!! yuck

su
Review №52

Pretty good

NI
Review №53

The elderly lady that is i the front part restaurant was more than helpful and saved me some mo ey on my order. It was very refreshing as oppose to deali g with a anot nose teen.

Sa
Review №54

The ice cream was very good at Macdonald's. The place was nice and clean.

Da
Review №55

Today I experience one of the best things I ever experience in any other McDonalds and that was the customer service not to me but to a old man, in some point he thought he was a jack n the box became he was asking for a croissant sandwich breakfast. But the cashier and the managers told him very friendly that this was McDonald's and they only have muffins and biscuits. So they help him with his order and they giving everything he wants at the table. This made my day to see people treated other people with respect and with a big smile. Thank you for all your hard work.This is for the manager let your team know that they are doing an awesome job.ATT: Rodrigo Perez

Al
Review №56

So good omg grate people also

Ja
Review №57

Great service Women cleaning table was so helpfull with getting baby chair cleaning table

Wi
Review №58

Sweet tea did not taste right

Jo
Review №59

Awesome service

Lu
Review №60

Beautiful neighborhood

La
Review №61

I got a cup of ice and as i was eating it i noticed there was a bug on my ice this after it was almost gone ill never go there again

Jo
Review №62

I'm now able to use the McDonald's app

Je
Review №63

The service was fine . Food is ok

Sh
Review №64

Always clean and convenient

He
Review №65

Amazing burger at very fair price

Sa
Review №66

Fast service. Self service kiosk.

MI
Review №67

Workers standing just around laughing ,while the drive thru line is full . they give wrong items to customers. If could give it zero I would.And also huge rats outside and possibly inside the restaurant.

Lo
Review №68

Look, if you are in a super hurry and dont care what you put in your face to satisfy the hand to mouth craving then go ahead. My recommendation is to watch the movie Super-Size Me, and then reconsider your choices. I'm not saying I'm above anything when I'm starving....but I better be starving. I have traveled the country coast to coast multiple times and have ate at probably 100 different McDonalds.....they are all the same. Save yourself the grief and get something better.

Jo
Review №69

Love the big Macsvd my account you can get my text from my account but I don't know what to do with the first time in the morning east coast and I will be there for the interview tomorrow else did you the money for the phone bill so I can take it to the shop and get some rest and feel better soon and that you are looking for a place to stay I just need wh see ok will do that when I get home and let me know if you need trying to falling as

B
Review №70

The service is constantly swift, lovely ambience, super nice staff members. Will return again when I get in town.

Li
Review №71

I came here because I was craving cookies. They made them fresh for me and gave me an extra for waiting. They were delicious.

br
Review №72

Good location fast friendly service quick drive threw no hassle love the up grades

Ir
Review №73

Fast and always get what I order

El
Review №74

Yeah, hey we all know but I love it at times

Na
Review №75

There isn't anything special about McDonald's.

Br
Review №76

Service was prompt and our fries were "well done" just like I asked for.

Sa
Review №77

Yes me and my family had a yamm breakfast I never been @ McDonald's for long time so I saw a big change it's futuristic and clean.

Om
Review №78

We were able to keep the kids busy here while waiting for our table at the breakfast place across the street. Perfect location for waiting as the lines can get long

Il
Review №79

Loved the food and service. But unfortunately spend there not a lot of time because, it was closing

Ed
Review №80

Regular Mac Donald's.

Za
Review №81

Yummy. made me Brown very well. not brown, green with corn.

Ni
Review №82

Good for the poor. I got a meal Togo and people were treating me like trash though. Something about it seem disrespectful and does not look good.

Pa
Review №83

Newly remodeled... Still located in a rough part of town.. lots of homeless but other than that it's great

Me
Review №84

I came in to but a light meal after work and relax outside of it listening to the radio inside my car and watching videos on my phone.. I like places that offer free internet without having to ask passwords or anything like that like many other places!

Jo
Review №85

McDonald's is overated, only went there to make my grand daughter happy but the food got me sick.

M.
Review №86

Prices are outrageous and the quality has dropped off, serving greasy messes now.

Da
Review №87

Great service... the hostess lady is great but, the only drawback to this store is the amount of transients that go in...its uncomfortable for me and many others I'm sure.

Ca
Review №88

Ok for a quick bite. Not healthy for you. Can get better food for cheaper!

Le
Review №89

Self serve beverage area was filthy and this location hardly ever, or never participate in the advertised promotions from tv commercials. Also, it's difficult to communicate with some cashiers without speaking in Spanish or having a translator.

Re
Review №90

Always speedy ordering at the register or the kiosk, where you can order it yourself

Ma
Review №91

Cool system to order, too bad the service is from 3rd world ppl who have no idea what customer service is

SW
Review №92

Im waiting for my order more then 30 , 3 times ask for my order, service have no reaction!!!

Ru
Review №93

Staff attentive and always cleaning when I go there.

C
Review №94

I know I probably shouldn't be eating Mickey D's but sometimes an ancient craving rises up so powerful it can't be resisted. Big bummer, I picked a location -recently renovated- who's operations are a rip off! Mixing (& serving?!) OLD fries with fresh cooked is way disgusting. On top of that the beverage calibration isn't right (dispenses too much syrup) not enough carbonation! Shift Manager, 6p, Wed, rudely argued his BAD as 'extra' (like it or not) I needed to put up & shut up about HIS thieving management. Shabby.

Ji
Review №95

Really really really slow in the Drive-Thru.

Ad
Review №96

Fast and great customer service

Jo
Review №97

Just order my food. Went home and saw they only gave me apple pie. That's it. Lame. I should have checked but never had a problem before

Da
Review №98

Forgot some of my order other than that fine

Ku
Review №99

Fast friendly staff clean restrooms and eating area.

Fr
Review №100

Did the drive-thru thing. Loved the quickness of my order. They have not let me down. I give it a thumbs up on my order being correct as well. Great job. But, what I didn't like were the deals. Prices have risen again. Boo..

Information
100 Photos
100 Comments
3.7 Rating
  • Address:1398 W San Carlos St, San Jose, CA 95126, United States
  • Site:https://www.mcdonalds.com/us/en-us/location/CA/SAN-JOSE/1398-W-SAN-CARLOS/14679.html?cid=RF:YXT:GMB::Clicks
  • Phone:+1 408-275-0389
Categories
  • Fast food restaurant
  • Breakfast restaurant
  • Coffee shop
  • Hamburger restaurant
  • Restaurant
  • Sandwich shop
Working hours
  • Monday:5AM–12AM
  • Tuesday:5AM–12AM
  • Wednesday:5AM–12AM
  • Thursday:5AM–12AM
  • Friday:5AM–12AM
  • Saturday:5AM–1AM
  • Sunday:5AM–1AM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Dine-in:Yes
  • Drive-through:Yes
  • No-contact delivery:Yes
  • Takeout:Yes
Highlights
  • Fast service:Yes
  • Great coffee:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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