Have been here 3 times. First 2 times were very enjoyable. Third time, we were unfortunate enough to meet, shift leader, German. He has no customer service skills and should never be allowed to interact with customers. He continuously spoke over my wife while she was trying to place an order. Did not get our order right after repeatedly trying to explain it to him. Apparently he does not understand English, in the US... after getting our salads, with no dressing, it took over 5 min before bringing dressing out. Paid for double chicken, apparently that means barely any chicken at all.