Food is great, as is custom in The Habit. However, their customer service is awful. The gentleman that took my order was mumbling while helping us and talking way too fast to be able to understand, making both my wife and I feel uncomfortable. I asked for a specific meal and the gentleman charged me for each item individually. When I approached the manager with a question about my order she proceeded to tell me I was wrong, without having even seen the receipt first. She did not apologize for the confusion, or tried to break it down item by item. She showed me I was wrong and added that cheese is extra, and that is why he charged me the way he did. The total did not add up, so I just went with it. If they want to steal 50 cents from me, they probably need it more than I do. The manager also let a group in with a dog, without letting them know their policy on animals.