Sa
Sansei
2200 Eastridge Loop, San Jose, CA 95122, United States
Comments
Me
Review №1

My son and I went to Eastridge mall the other day and decide to buy dinner from the food core. I chose Sansei Japanese Grill - It looked very good and the amount of chicken and beef was a nice amount, enough for 2 ppl. I got home, super excited to eat it, and oh boy was I DISAPPOINTED. It was AWFUL, and tasted like "Liver and Gravy" instead of Teriyaki ....the meat had to be old being it was mushy like Liver as well, just horrible. They need to shut down. I definitely do not recommend and tbh I should have taken the plate back and got a refund being it cost almost $12.00. NEVER AGAIN - Worst Japanse Grill ever

Mi
Review №2

This is certainly one of the most pleasant restaurants in the region. Anytime I go there I am truly glad. They preserve their high standard service and the topmost level of meals they give. You are always happy with this place. Highly recommended.

Mi
Review №3

The place offers a large variety of delicious food. I like dining here. Staff members are always very nice, prices are affordable and the place is always well organised.

Hu
Review №4

Ordered 6 double chicken teriyaki and this does NOT look like double chicken so basically got ripped off... there goes my hard earn money...

De
Review №5

This place is my preferable restaurant. Of all restaurants I know I love it most. I never miss an opportunity to go to visit this place. everytime I feel like having a good dinner, this place comes straightaway to my head. fresh and all sorts of food and a large menu.generous staff members, and good mood. Also important, the expence is good. I sent my friends to this spot with great pleasure.

Fr
Review №6

This restaurant is my preferable site. Of all restaurants I know I like it most. I never miss an opportunity to go to visit this place. Whenever I want to go to a good lunchon, this restaurant comes straightaway to my head. outstanding and varied food and a rich menu.generous staff members, and great atmosphere. Also important, the expence is modest. I praise this place with pleasure.

El
Review №7

The food is good but it would be even better if the cook put care into his work. The staff is careless. Service is bad.

Hu
Review №8

Ate a teriyaki beef with noodle at night. Throw up and diarrhea for two days from the next morning. I am not sure if there's any way to report them. This place should not even be in business. I hope the right department will get this place taken care of.

Al
Review №9

Awful food. Worst thing I've eaten in the Bay Area.

An
Review №10

I liked the chicken, & the meal was filling.

Xu
Review №11

Great place if you want to loose your weight. Food poisoning definitely helps!!!

Ed
Review №12

RUDE AS CASHIER MEXICAN LADY NEED HER FIRED NOT GOOD CUSTOMER SERVICE..WE ARE CUSTOMER WE BUYTHE FOOD DPESNT NEED TO ARGUE WITH CUSTOMERS

bl
Review №13

While waiting for my food at this place I saw a cockroach climb on where they place the food for pickup. I was disgusted & told the cashier. His response was, " They have been coming out since they remodeled. When I took the food & opened it was nasty & ended up throwing it away .

Re
Review №14

I ordered shrimp teriyaki and it was more like onion teriyaki. Place sucks balls. Should of not even attempted it. I dont even want to clean up my mess. Its hella hot and uncomfortable in here. Straight sweat shop. Id cook like chit too if I worked here. Imma collapse from a onion overdose. ONION CHOWMEIN without the noodles. Hella wack

Va
Review №15

When I was young my Grandpa gave me a book and told me he hopes I learn from it "Don't sweat the small stuff" and I definitely learned not to stress on the little things that life throws at ya. That's probably why I try not to write discouraging reviews, especially when it comes to small businesses. If I have a problem I try to bring attention the management before I say anything about a business.Eastridge Malls food court doesn't have a lot of options. That's the main reason why I restrict my visits here. Sad but very true. So over the weekend I found myself at the food court and laid my eyes on Sansei Japan. I thought it would be just like Sarku Japan found in Valley Fair or Oakridge. They have the same concept down to the colored toothpicks they use. It should've been a sign that the food court was packed but no one was at Sansei but we ordered anyway.First the guy cooking went into the back to get more chicken/beef. He came back and threw the meat on the grill (Mind you that he didn't have any gloves on). I tried to tell the lady over the counter but she shrugged it off. I then tried to ask for my money back but she said no refunds. When I was watching the guy finish cooking the meat he literally had it on the grill for about 30 seconds. I'm pretty sure meat isn't fully cooked in 30 seconds. I didn't eat it and I'm glad I didn't because I am pretty sure I would've had food poisoning. I just want to warn other people thinking about chowing down here. Keep your eyes open!

Da
Review №16

Horrible customer services, chicken meats tasted and smells horrible, I ended up tossed it away...

A
Review №17

Horrific disgusting old chicken. Burned pieces of meat and if its not burned it tastes old. The grill is never cleaned. This place should not be open and should not be in business.

Sa
Review №18

Information
0 Photos
18 Comments
2.4 Rating
  • Address:2200 Eastridge Loop, San Jose, CA 95122, United States
  • Phone:+1 408-223-0389
Categories
  • Japanese restaurant
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Takeout:Yes
  • Delivery:No
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Comfort food:Yes
  • Healthy options:Yes
  • Quick bite:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
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