Well we walked in after another party of two and when the host came back, he proceeded to ask the people who were clearly just walking in to follow him. We did chime in and say um hello we've been waiting. Instead of saying oh gosh, I'm sorry, we were guacked at as though we were being rude. When we asked if we could have a booth, we were told no, although he just asked the party ahead of us if they'd like a booth or table, and we were sat at a 6 top. Our waitress did not come over for awhile for our drinks, probably 15 minutes and when she did, she never refilled them. The manager eventually came by and asked us if he could get us more water and tea. Aside from bringing us our chips, water, and silverware, our waitress didn't come back but to check on our meal. She didn't bring us our appetizers, our meals, or our dessert, and we had to ask for napkins and a togo box from another waitress. The food wasn't bad at all, but the 6 top behind us sat waiting to get bussed for about 45 minutes while there was a huge wait in the lobby. They need to reorganize and retrain the host and coordinate with the servers to pre-bus their tables and greet quicker. We never got a bill, our plates were never cleared, and we used the kiosk so we could leave. We were in a hurry to leave so we left all 5 stars bc that's when our server came by to ask about it, but honestly it wasn't deserved.