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Burger King
12301 Capital Blvd, Wake Forest, NC 27587, United States
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Ni
Review №1

This is the best Burger King I've been too and also they have Surge. I loved starting my day with Surge with breakfast.

Ry
Review №2

The coffee is better than the Starbucks down the road and is half the price. Great food and the renovation makes it a nice place to sit and read or do work. Staff is friendly and quick.

D
Review №3

This location is really stepping their game up! They are really making improvements and renovations on everything to serve customers with great food, service and a clean and sanitary atmosphere! Thanks Burger King for listening to the voice of your customers.

Ja
Review №4

Looks to be newly renovated. My 6 year old says, "This is the best playground ever." Very clean and nice.

To
Review №5

Very nice staff. Went above and beyond. Thanks for the whopper.

De
Review №6

Chicken fries are back and was sooo excited, til they came out ice cold:/Next morning gave me a bun instead of a croissant. No mo.

Ka
Review №7

Customer service was great. My order was right and I got it fast.

Ja
Review №8

Food was really good. I tried the impossible whopper and it tasted like the real thing. Staff was very friendly and knowledgeable and eager to help. They just remodeled the restaurant so it looks great and cozy for fast food. Thanks BK

I
Review №9

Cleanest Burger King I've been to in a while

Ia
Review №10

The person he works on the fryer has made my life 10x better. He or she cooks the onion rings perfect every time which has made me a repeat customer numerous times

Vi
Review №11

Woman working there prepared/ bagged my food, then came over to take my payment - without removing her gloves. She took my payment, handed me my food ( still wearing the same gloves) then turned, pulled up / adjusted her pants, then returned to the food line... still wearing the same gloves. After considering it for a while I decided NOT to risk it and threw the food away. You should never (even before this) touch money and food with the same gloves.

To
Review №12

Impossible whopper, not bad. If you weren't told, by taste you might not notice, except that some of that flame-broiled char taste is missing. The party resembles a burger in looks/color, but is easy to tell it's not hamburger.

Da
Review №13

These pictures are from the newly renovated Burger King in Wake Forest. We enjoyed a peaceful meal. Really nice renovation done on this place ️. Loved the service and the employees.

Mi
Review №14

Not happy at all about the taste of the tea.

Sa
Review №15

Extremely rude employees, asked is that all after I ordered one thing THEN had the audacity to say “hello?!” So rudely, not even giving me a chance to reply. Got a chicken sandwich and it was so over cooked and hard I couldn't even eat it. As someone who's worked in fast food I always try to give the benefit of the doubt but there comes a point when some people are clearly just miserable and try to bring others down with them, remember YOU pick your job, and you pick your attitude.

BO
Review №16

Very slow drive thru today. One car in front of us sat for over 10 minutes waiting for their very small sack containing their order.

zn
Review №17

Typical Burger King, I love Burger King when I am really in the mood for their burgers. I haven't tried the meatless burger yet, but can't wait.

Ly
Review №18

Knowing ahead of time the trauma of working in the fast food industry, I approach all such transactions with grace. Still you expect to get what you pay for and from this location I sometimes did not get that. The people acknowledged my presence, took my order and filled it, minus one order of fries which I got when I came back. Good, not great.

As
Review №19

I decided to take my girls to this location to see the new renovations and have them play in the play area. I was less than impressed. With the amount of work they did with the appearance, you would think they would want to improve the food and service as well. They messed up one of our orders and the food was cold (and it was 5:45pm, a prime time for dinner). As we were eating, I noticed 2 other people who had to have their orders corrected as well. The play area has new flooring and tables but the equipment is the same, it is freezing in there, and the garbage can was overflowing with trash. The bathroom has one stall, which didn't have any toilet paper. We won't be back anytime soon.

An
Review №20

Suuuuuckkkkks! Don't ever go to this one! Drive through isn't working. Everything inside is gross. One girl behind the counter with a lobby full of people. Who, by the way can't conprehend making a combo LARGE.... why did I have to break it down on a third grade level for her like 3 times and then still have to repeat myself that it was a to go order when I had already said that too. Food took forever. Everyone was in there getting mad. No ice in the machine, teas not labeled which is sweet and which is not. Just BAD

Da
Review №21

Worst Burger King experience EVERRRR!!!!!Went here with my wife and daughter and I have to say we were all disappointed with the service. Had to go back three times to get the order correct. The manager had them make it over and they still made it wrong. Then the sandwich preparer says that we didn't order it like that. We had our receipt that stated we did but even if we didn't the manager told you how to make it. I guess the little girl in the drive tru is his woman because of course she had to put her two cent in. I don't have to say we're NEVER coming here again!!!!!!!!!!!

B
Review №22

Just left here & my whopper was cold, it was disgusting. and to add on — the black girl with short hair at the window has the worst attitude & poor customer service — I won't be back to this location.

To
Review №23

TERRIBLE. Everyone is disgusted. Two people said it is like this everyday. Place is dirty. Too few employees. Took three times to get the order straight. Kept getting onions on burger. Once got just all onions. Worst ever BK. What a joke.

Ch
Review №24

Thought with the new look it would be better. Whopper was made incorrectly TWICE! I finally just told them to give me the missing items and I would put on. Food was cold and bread was old. Only gave a 1 because I had to. YUCK

Co
Review №25

Insanely slow drive thru

Ja
Review №26

This is why Burger Kings are shutting down nation wide! Ordered 2 impossible whoppers but none was available because the broiler has already been cleaned...2 hours before closing. The order was replaced with 2 cold chicken sandwiches and cold fries. Also order a cheeseburger kids meal and was given what was left over because again the broiler has already been cleaned. Now this takes the cake...I ordered a double whopper with cheese no tomatoes, no lettuce and got 4 cheeseburger patties wrapped up like a sandwich...I can not make this up!

co
Review №27

Jjst remodeled. Best play area in the N raleigh area

Le
Review №28

Went to burger king last night around 5pm.Went to drive thru, had to wait for longer than usual to place an order. When I got to the window I got my food. But when I checked the bag I didn't get all of my food.

XD
Review №29

Very tasty and there is a playground for kids

St
Review №30

Sloooooooow. Mobile ordered ahead, got in drive through line for over ten minutes, then was asked to pull up and wait. Took another 5 minutes parked by the door waiting for my "fast food"

Am
Review №31

Had a long wait after ordering mobile drive thru. Missing a few items went inside to get correct order. Food was good though.

Th
Review №32

Very slow service. Employees were not friendly at all. Numerous customers in front and behind were getting incomplete orders. Will not be going to this location ever again.

Di
Review №33

Late night window service was correct and pleasant

Ti
Review №34

The crew was very nice and amanda made sure that my fries was done to my liking an that made me. Feel good about coming to that store. P.s that store was well kept unlike some stores I've been to in the past

Dy
Review №35

I have never seen a lobby be so unkept. Literally the floor was slicky, 9/10 tables had remnants of previous customers, register area had an old liquid spill, and then the back food area from the customer's viewing was beyond low standards. I counted at least 4 employees in one area yet no one was tending to the cleaning needed to continue business. Btw this was appropriately 3pm.

Th
Review №36

Just had the most mediocre meal I have ever ate from BurgerKing. Cold Fries, chewy funnel stick fries, and burnt spicy chicken nuggets. The only thing that was decent was the spicy chicken sandwich (which had the smallest slice of tomato I have ever seen on a sandwich in my life)

Da
Review №37

This location should be shut down! I ate here. Guy before me left with fries instead of onion rings. His choice after they failed to cook his onion rings. The place was not busy but I waited several minutes just to place my order and then 10 minutes to get two burgers and onion rings. One of the burgers was thrown together very sloppily and the meat was dry. Top bun and condiments were off the side and all over. Another guy came in to get an online order. They had received it 25 minutes prior and had not even started working on it. Place is dirty and has run down look. Employees unpleasant. Come here if you want service at the speed of a sloth.

st
Review №38

Bk has good food but why is it so pricey? Not like they pay employees good at all.

De
Review №39

Employees are rude the last 2 times visited, will not go back again.And messed up order on top of being rude

Ta
Review №40

It was so fresh!! It was nice to get a neat sandwich. most places make a sloppy sanwich and give you that hard piece if lettuce, but it was great! Char broil is what y'all do! Ty for great service as well.

Kr
Review №41

Good fast food burger. Average at best.

R
Review №42

Drive Thru takes forever. Long waits and incompetent staff.

Li
Review №43

I received a salad with a whole, old, dry chicken breast just thrown on top. The manager returned my $ & said he'd had some complaints so hopefully he's working on it.

Er
Review №44

Good for a fast food burger place. Food was good but it still just a burger kind nothing to rave about.

Je
Review №45

We visited at lunch hour and one could expect a little mess, but this Burger King was a little over the top in that regard. I don't think we will be going back to this location.

Wi
Review №46

Service good and so was the food. The sales coupons were a very good value.Milk shakes were wow good, butA little pricy.

Bo
Review №47

Great service great food lady at the window was freaking hilarious will go there again

Te
Review №48

I ordered an ice coffee and upon tasting discovered that the milk was sour!! Nasty!!

Ti
Review №49

Good

br
Review №50

Staff was disorganized despite having low customer base. Food was ok at best.

Sh
Review №51

Never again!They have gotten my order wrong twice!

Lu
Review №52

Service was horrible

MA
Review №53

Love it nice place good food good people

Ri
Review №54

I ordered a whopper meal with no onions and extra cheese, when I received my food, whopper had no cheese and had onions on it. The whopper also looked as if someone had sat on it. Very disappointing visit

Ba
Review №55

Just your typical fast-food.

Cl
Review №56

Veggie Burger is a good choice, they use Morning Star black bean burgers

Ji
Review №57

Normally you will have to wait, so that you will get fresh cooked food.

As
Review №58

Ok I already knew this place was bad but honestly I don't think it was this much of a complete joke. I asked for no onions on my burger, well guess what they put EXTRA ONIONS on it. And also how are you gonna ask me for what sauces I want and then not put it in the bag

C.
Review №59

I HATE this place. Only BK I've been to that charges over $2 for a sausage biscuit with cheese.All other BKs in the world charge $1 for the biscuit and maybe 30 cent for cheese.Idiots.

Su
Review №60

So so so slow. Everytime I have been there, it takes so long to get your food. Even if you're the only one in line.

ed
Review №61

You don't get what you ask for. I ordered a double cheeseburger with just mayo. And got a double hamburger no cheese anywhere. But the cashier and other stuff where friendly . Just No Cheese.

Ha
Review №62

Great food and service

M
Review №63

This one by far is the worst as far as service goes, manager in charge was rude, most of the fountain drinks were out, no sweet tea, had to wait 25minutes to get half a cup of sweet tea. Cashiers were polite.

Je
Review №64

It's good for birthday parties

Ra
Review №65

Overall impression: lackluster, as if they know they'l be out of business in the coming months. Food: decent, not greasy, not flavorful either... perhaps going to hot dogs was the proverbial "kiss of death"? Cleanliness: mediocre, as my shoes were intermittently sticking to unknown (and unseen) substance (s) on the floor. Customer Service: last two times (afternoons) I got the kid who wanted to be anywhere except in front of me... makes me wonder, really does.

ja
Review №66

Cold food and bland taste

Eu
Review №67

Whoppers are always great!

Jo
Review №68

They dont understand what a damn combo isalso they cant make sweet tea

Ve
Review №69

Filthiest fast food restaurant I've been in in a long time.

kr
Review №70

Service is ok we had breakfast in 2 cresant sandwiches which were hot but seemed squished. Now I had to use the resttoom before we left I wish I waited till we got gas at Sheetz down the road. Now that place knows how to clean a bathroom. Your bathroom is flat out disgusting. The trash is over flowing, the toilet needs help, stuff all over the floor. The door had a half ass repair job that now has a huge gap in it and you have no privacy, ooh and the sink looks like it's about to fall of the wall. Not to mention the slimy feel under your feet. If anyone wants pictures I've got them. I wouldn't send my enemies in there. So BK I suggest you strep it up or hire a regular cleaning crew because nobody you've hired knows how to clean!

An
Review №71

The customer service at this location sucks. Ordered whooper with cheese, well got back to work and guess what,,, NO CHEESE, Called location, got Fax machine, called two more times, line busy. Called 4th time and talked to manager about the what I paid for and what I got. Explained it to him, he says hold on a second, 3 minutes later another manager picks up, female this time. She asked me what my issue was,,, REALY?!?!?!?!? Why am I on hold for 3 minutes and then you come to the phone and ask what's wrong, the other MANAGER should have explained the issue with the order not just send you in blind. I explained the issue with what I paid for and what I got, she then says hold on, puts the phone down, again 2-3 minute hold. A 3rd Female comes to the phone and states she is a manager, guess what, she asked me what the problem was again, I lost it, told her I will just drive down and get my money back. I will not patronize this location on Capital BLVD in Wake Forest, next to KFC again. Shouldn't have to check your order every time you visit a restaurant.

Bl
Review №72

Best place for veggie burger at burger king

Ke
Review №73

They're consistent, I will say that. You will get predictable fast food quality and service here and sometimes that's enough.

Da
Review №74

Meh. Clean enough. Service was ok. You know what you're getting at BK. This place has it.

Ke
Review №75

Not made my way!

Pe
Review №76

Staff is very friendly & get orders right quickly. Love the manager!

wi
Review №77

Whatever u do, don't EVER use the restroom at this Bk or others.They 're the worst on the . As soon as u use it and/or have 2 go, you're hit with a strange smell. I have use it one time and it was awful. It smells like a cross between a landfill, and . I can't imagine the food there. If u want variety, you're off going 2 Mcdonalds for a cheaper price than BK. YOU GET WHAT U PAY FOR!!!!!!!

jo
Review №78

Least favorite Burger King. They frequently get orders wrong. Fries tend to taste stale.

Ha
Review №79

Pretty sure their vent hood is broke because the place is Smokey as all get out. Just need to build a new one.

Jo
Review №80

Charged me for twice. After checking my bank account I found One for my order,and twice as much for someone else for which no recept was given. They would not give me a refund without me going to the bank for a statement. Showing the charge on my account signed into my bank account was not good enough.The Latina manager was very rude. Keep the $5.00, after 15 years coming to this store I'll never come back. Get stuffed BK .Btw,corperate was usless! Done with BK! Thieves!

Ca
Review №81

Flame broiler fast food

Am
Review №82

Nice employees,good food,could use some cleaning.

Is
Review №83

The food was nasty tasted like cooked in fish water

An
Review №84

So dirty.. roof leaks need to buldoze and rebuild. Siding falling off staff loud and on their phones. Food was ok

St
Review №85

Its burger king. Why cant i get out of there for less thab 10$

Jo
Review №86

Make sure to get the new scary slushie, it turns your pop neon blue

Ni
Review №87

The overall experience with this establishment was not pleasant and had a strong smoke smell and fog when you walked in, the manager and staff was not friendly or even acted like they wanted to be there and I can see why when the manager is walking around yelling at people. Will not be visiting again!

Ba
Review №88

Fast friendly service and good food for the price.

Da
Review №89

Absolutely the worst

Vi
Review №90

Really bad drive thru service, charged me for a medium cup ice only and a whopper 7.40 no fries . Asked to be switched to a combo so I can get fries anda she just threw the dollar out back , no straw , no ketchup

Vi
Review №91

Bad service. Cold food. I thought Wendy's was bad.

Ri
Review №92

There is a huge indoor playground for the kids. The owner is usually behind the counter and staff is very friendly.

Sh
Review №93

Slow service and not much help behind the counter. Wouldn't be surprised if it quickly goes out of business because it seems to a be that way when we go.

ta
Review №94

Has always been backed up. The speaker was broken for awhile.

Jo
Review №95

Use coupons to make it a great value

Sh
Review №96

Awesome food and awesome play area

Lu
Review №97

It's Burger king. Not tasty but sometimes.you gotta do what you gotta do.

Mi
Review №98

Slow service and soso food

Jo
Review №99

Food n service greeat

Er
Review №100

Waited for my order for 35mins. They went right pass my order. Several customers where done the same way. It was a very bad experience.

Information
46 Photos
100 Comments
2.8 Rating
  • Address:12301 Capital Blvd, Wake Forest, NC 27587, United States
  • Site:https://burgerking.com/store-locator/store/restaurant_3750
  • Phone:+1 919-556-3585
Categories
  • Fast food restaurant
Working hours
  • Monday:7AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Play area:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family-friendly:Yes
  • Groups:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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