Jimmy Johns
120 Market St, Wilmington, NC 28401, United States

Review №1

The driver (Amanda) that delivered our sandwiches was awesome! She was VERY nice, wore a mask, & stayed a decent distant from me. As for the people in the store that took my order, they were very rude, & had an attitude from the moment they answered the phone! When I asked to speak with the manager HE TO had an attitude & was rude as hell! To the driver AMANDA, thank you for your kindness & the the staff inside FIND A DIFFERENT JOB!

Review №2

I mean they're really fast and I prefer them over the other enormous sub chain. This one is a little slower than most though.My favorite is #14 Bootleggers Club.

Review №3

Order from them all the time and they always get my drink wrong once i asked for sprite and they brung ice tea.... and once they forgot the drink entirely but them roast beefs be bussin and i need one now and its 4:11 pm been trying to call since 4:00 they close at 5:00..... why arent they answering? now i must starve and eat oodles noodles

Review №4

Sad operation here at 120 Market St Wilmington NC. I walked out after standing there for 15 minutes before being asked for my order. The younger generation needs to get their service / job / customer service in order. Sorry to have even visited this place.

Review №5

I've been to this location about six times and every single time has been a pleasure to eat there. The staff are knowledgeable and friendly. The food is delicious. The location it's perfect because it doesn't matter where you are it's so easy to get to. if you're out and about doing some shopping or walking along the river Jimmy John's is the perfect spot to get either a snack or a meal.

Review №6

Super fast delivery and great food! Literally have never had a bad experience at this location. I will send in an app order being 3 minutes away and it's done upon arrival. Good prices.

Review №7

Nothing wrong with the quality of the food or the cleanliness of the facility. The issue we had is that there 3-4 workers were very overwhelmed and mismanaged. Too much work and not proper tasking. All the employees were each trying to make delivery orders, while answering the phone, and attempting to take orders of customers present. It took over 30 mins for us to get our food. This was due to very large deliveries being prepped. With that being said, the delivery took over that amount of time to be prepped and finally out the door. We also placed a pickup order when we sat down and that took about 45 mins to be completed. This is far form the "freaky fast" standard set by this franchise and I felt bad for the employees who all looked miserable trying to stay on top of the work flow.

Review №8

Got a sandwich there recently and they were obviously understaffed, disgruntled because of it, and moving extra slow out of spite. There was one guy working when I walked in and had at least 5 sandwiches to make before mine. Leaving this review so the owner/manager sees it and gets the boys some more help.

Review №9

Have only ever gotten delivery from this location. They always get my order right and get to my house really fast. Delivery people are always super nice.

Review №10

Fast and also shout out to the people that deliver and take orders. Always friendly

Review №11

Horrible.. I ordered a #13 and wanted all toppings and got some ham with a few pickles .. not even bacon. I don't live here was visiting from myrtle Myrtle Beach and never had a order go so wrong.. wow. Not a good experience AT All . Waste of money

Review №12

I recently had a bad review but am actually changing it. Since then most of the staff has changed and the company was actually bought out on a corporate level (although this and most locations are privately owned). The menu and general policies and such have been revamped and it is a way better place. Wes was awesome to talk to and gave outstanding customer service. Would recommend to friends!

Review №13

One of the best meals you can get on the cheap in downtown ILM. Friendly staff. Freaky fast.

Review №14

Always my go-to when I'm working and need fuel! Gluten free, fresh and delicious nutrition delivered by smiling, friendly, delightful folks!

Review №15


Review №16

Excellent service. Sandwiches are always tasty!

Review №17

The downtown jimmy johns is wonderful. My order is always right and the bread is always fresh. I highly recommend this place to anyone in town!!

Review №18

Best place to get a submarine sandwich, period.

Review №19

Excellent! Love the Big Italian and their bread is AMAZING

Review №20

The service is fast and friendly, the restaurant is always clean, and the food is always great. By far the best Jimmy John's in Wilmington, these guys know their stuff.

Review №21

Excellent service. The staff works with the swiftness jimmy johns is known for.

Review №22

Amazingly FAST delivery every single time! We love this Jimmy John's and are thankful it is downtown!!!

Review №23

Service was FREAKY fast...Bread and meats were FREAKIER...The quality and flavor of food was the FREAKIEST!!!!!Under no circumstance would I go back to this franchise.....AND I would not recommend this SAMMICH shop to anyone!!!

Review №24

This location needs to improve quality control on orders placed through delivery. I order only delivery and have not gone into the store, so I cannot speak in behalf of what happens in store, but in terms of my experience, my sandwiches have been made incorrectly on a few different occasions now, (and I have only recently moved to the area a few months ago to put that into perspective of time), which is a huge inconvenience for me as a consumer, and results in a new sandwich having to be delivered, so I'm sure it's an inconvenience for the store also. I have never had this happen with any other Jimmy Johns I have ordered from regularly in the past, so I don't want to dislike them, and this should be an easy fix, but if it happens again I have many other options available in Wilmington, thank goodness. This has just happened too frequently to ignore, so I hope they start paying attention to orders.

Review №25

Spectacular food and service every single time!

Review №26

I work downtown and when it comes to delivery food, these guys are my go to. Today i ordered my sandwich, and 8 minutes later it was in my hand. I rarely have to wait more than 10-15 minutes for my order to arrive, and when it does, its correct everytime and the deliverer is friendly. Hands down best sammich delivery in town. 6 stars

Review №27

Delivery is always super quick.

Review №28

Freaky fast,put in my order online,under 5 min food was here,subs still hot,drinks ice cold.......awesome

Review №29

Freaky fast

Review №30

Jimmy John's lives up to their freaky fast motto. Only once ever gotten my order wrong over dozens of deliveries. Cheap, too.

Review №31

I called Jimmy Johns Market street location in Wilmington NC at 9:50 p.m. tonight. While placing my order over the phone I was asked for my address. The young man on the phone asked a coworker in the background if they delivered to my area. As I am waiting for the young man to return to the phone I hear a guy in the background say "Tell em they can wait for the one on 17th Street ain't sh** we can do for them." I'm actually thankful to know I didn't spend my money there. It's no telling what that guy does to people's food. Guess it's Dominos for the family tonight!!

Review №32

I like Jimmy John but they need to slow down. Everytime I order they forget my drinks. Then offer no concession for it. I understand it happens but EVERY time I order is ridculous. I won't be ordering for this location anymore. What is bad is that we are a business in the area that would like to support you but I just done.

Review №33

I loved it. There food is great. If you go get the pepe

Review №34

Why are these employees so hateful? I super politely asked the lady if I could add mayo while she was making my sub. She didn't say a word, just literally picked up my bread and dumped everything on my sandwich off, veggies and all, and remade it. This made me very uncomfortable, as you could tell she was mad at me. I told her I was so sorry. She said "it's ok" but with a huge attitude. I couldn't wait to get my sandwich and LEAVE!

Review №35

Never had a problem here. How could they forget your drinks when you pour your own soda? Bunch of whiners or local restaurants hating on this place. It's a good quick spot to run in and out, or dine in. They have seating upstairs beside the tables downstairs.

Review №36

Great location, fast service, and good food. Not enough seating though.

Review №37

The sandwich was prepared quick and to order but the sold me a large soda then told me the machine was broke, it only dispenses water. Their only recourse was 'sorry'. Sad immature service and it's becoming more and more common at JJ's.

Review №38

Very fast service no matter how you placed the order!

Review №39

Always the best!!

Review №40

Fast very fast. And clean bathroom

Review №41

Fast delivery and fresh and hot food!!

Review №42

Just ok

Review №43

Yummy food

Review №44

Food is good

Review №45

Expect your order to be wrong at least 75% of the time.

Review №46

This place ROCKS!

Review №47

Food is always good

Review №48

No real vegan options.

Review №49

Ingredients here are kind of sketch. Would rather go somewhere with fewer chemicals, additives, etc.

Review №50

Always good

Review №51

Jimmy John's is amazing!

Review №52

Freaky fast and freaky delicious.

Review №53

Love it!

8 Photos
4 Rating
  • Address:120 Market St, Wilmington, NC 28401, United States
  • Site:
  • Phone:+1 910-763-5788
  • Caterer
  • Sandwich shop
  • Fast food restaurant
  • Delivery Restaurant
  • Takeout Restaurant
Working hours
  • Monday:10:30AM–9PM
  • Tuesday:10:30AM–9PM
  • Wednesday:10:30AM–9PM
  • Thursday:10:30AM–9PM
  • Friday:10:30AM–9PM
  • Saturday:10:30AM–9PM
  • Sunday:10:30AM–9PM
Service options
  • Delivery:Yes
  • No-contact delivery:Yes
  • Takeout:Yes
  • Dine-in:No
  • Fast service:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
  • Comfort food:Yes
  • Healthy options:Yes
  • Late-night food:Yes
  • Quick bite:Yes
  • Vegetarian options:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Good for kids:Yes
  • Restroom:Yes
  • Casual:Yes
  • College students:Yes
  • Groups:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations