My husband and I visited this location about six years ago and had an awful experience. From the service to the food, let's just say we left very underwhelmed. Fast forward to this past Saturday, and we decided to give it another shot. After all, this used to be one of our favorite places. We called ahead to see how long the wait was, then arrived a few minutes later. We were told at the door that it was approximately a 20 minute wait, which was no problem as this was already explained on the phone. I was asked to give my name and my phone number, and told that we would receive a text when a table was available. 20 minutes came and went.. Then 30 minutes, then close to 40 minutes later I called again to see how much longer it would be. The hostess explained that they had been texting me and we didn't come in so they removed us from the list. I never received a text so I was confused, but she said we would have the next available table so we decided to wait. We were told we would have to wait outside by the door so they could get us. Another ten minutes went by, and I noticed other people going in to be seated before us. By this point, I was hungry, hot (from waiting outside), and ready to leave. I went inside to be removed from the list, and asked what number they had written down for me. It was the wrong number the whole time. Instead of any kind of apology, I was given a disingenuous "sorrrry", and that was it. I understand that things must be done differently due to covid, but if they are going to use phone numbers, maybe they should repeat the number back. I can't see us giving this place a third chance any time soon.