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Ruths Chris Steak House
301 N Water St, Wilmington, NC 28401, United States
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Ch
Review №1

Last minute notice, we came in without reservations on Thanksgiving and we expected to eat at the bar since there were no tables available. As soon as we got there , the manager cleared a table / booth in the lounge for us - making every effort to accommodate us. This is the kind of customer service I am incredibly grateful for.Our server, Katie was great. Food was EXCEPTIONAL and it was truly a perfect Thanksgiving dinner.

Wa
Review №2

Celebrating our 20th anniversary and it was delicious and the ambiance was comforting yet romantic with candles and rose petals. Our service was great. Thank you Mary for making our day special!

De
Review №3

Great service from our server, Mary! Our meal was EXCEPTIONAL. Glad we chose Ruth's Chris for the day after our wedding!

Lo
Review №4

Absolutely fantastic start to finish.First time visiting. Service was wonderful. Food fantastic.

Br
Review №5

Great food but would have preferred that the restaurant up hold their standers when they say that the dress code be business casual. There were several people dressed in jeans and or sweatshirts. It put a damper on the environment especially when your looking for something romantic. My husband and I were celebrating our 12th year anniversary.

To
Review №6

Inexpensive, but be aware that it's cash only, and they do not serve alcohol! My stuffed flounder wasn't really stuffed, just topped, with what looked like a smashed crab cake. Good coleslaw, golf ball shaped hush puppies. My son got the shrimp poboy, it did not come with any side! The seafood was fresh but not seasoned. There was salt and pepper on the table, but they didn't provide lemon wedges, and it took a long time for the waitress to bring ketchup.

Da
Review №7

Met up with a former coworker and her daughter who were strolling around downtown and ended up here she bought me a drink and we reminisced about work then and now I actually had a good time. They ordered the calamari appetizer which was really tender and crispy other than that I didn't eat anything else since I ate already beforehand. I we just enjoyed our time there. Great atmosphere very nice and classy vibe going on here.Only con was there was too much ice in my L.I.T. so it was watered down.

Ha
Review №8

Food was delicious. My husbands steak came medium rare when he wanted medium well but they took it back and warmed it up. The server was wonderful and had a lot of manners and checked on us frequently!

Ca
Review №9

Beautiful outside patio!! Panoramic view of the river!! Amazing service and Outstanding food!! The perfect night!

Jo
Review №10

Best steak around! It was so tender I could cut it with a fork. Also, the lobster mac and cheese is amazingly delicious! Our server Hailey was a pro ensuring we had everything we needed without being over the top. She was fantastic and would recommend her again when we go back!

Mi
Review №11

Place is alright. I thought it was going to be more reserved and elegant but it was attached to a hotel by the hotel's pool so while you are eating your $60 steak meal you get to see all the people swim and kids running round right outside your window. The food is impecable and it was delicious no complaints about that.

Li
Review №12

Arrived into Wilmington and required late dinner. Staff were pleasant but not attentive with only one other table with guest. Calamari, chicken breast sandwich with fries and wedge salad. My favorite restaurants is Ruth Chris but this was a substandard copy of Ruth Chris. We were unable to eat any of the food and no one ever asked why we didn't eat anything. We basically donated $45 to the Ruth Chris foundation. So very disappointing

Co
Review №13

The food is magnificent! You won't find a better steak or pork chop. Lobster bisque was good too. Pleasant, clean atmosphere. Service was AH-MAZING (thanks Gray). Great for special date night/occasions, not necessarily a family restaurant with the kiddos. Great cocktails! I wish my bread would've been served warm (I'm a bread lover) and it is a bit pricey but good food aint cheap. Only giving them a 4 star because I need my bread warmed and it is a bit pricey but I would definitely dine again.

Je
Review №14

THE place for a fine steak, lobster or salmon with impeccable service. Did I mention melt in your mouth steaks? Do order one of the dessert, delish! Only sadness was the creamed spinach recipe has changed. It was not the wonderful tasting dish it use to be.

To
Review №15

Food and service were both amazing. My only concern would be that since we are trying to social distance everywhere, I'm not sure why patrons are seated at tables right beside each other especially when there are so many empty ones available. We dined at 5pm when there weren't a lot of people inside the restaurant.

Am
Review №16

Amazing staff and amazing food. Highly recommend to anyone and everyone. Wirth every penny

No
Review №17

Found a hair in the crab cake... But the manager was really nice and took care of it and brought another free of charge... Great food and customer service...

Je
Review №18

Perhaps I should blame myself for heading to a nice restaurants on a holiday weekend... From the way you're hostesses were cattle calling couples at the door, reminiscent of a diner, then being escorted down a cheesy decorated fire stairwell to a pretend restaurant that was not Ruth Chris. I would have loved a second drink and then maybe a well crumbed table at the end... Never Again.

Ma
Review №19

Great dinner and excellent service. Sunset on the river and perfect filets. Great place for a special occasion!

Sh
Review №20

I loveee visiting this location! The view, the staff, the food! My favorite location for any occasion

ty
Review №21

As we came in we were great by a nice host personality, our waiter name was nice and and he checked up on us and made great selections that we enjoyed. I have a really bad allergic reaction to shellfish but love fried calamari, most places fry there shrimp and calamari in the same grease which normally keeps me from ordering it. My waiter assumed me that they don't so I took a chance and I'm glad I did it was amazing. The rest of my food was really good and I had a nice amount of food left over to take home. All in all I had a wonderful experience and will return in the future.

Bi
Review №22

Delicious dinner, excellent service, and a beautiful sunset overlooking the water. A perfect evening.

Mi
Review №23

What happened to the quality known as Ruths? The restaurant used to be an amazing experience, but now it's equivalent to a drive through McDonald's. The service has atrocious. Our server was absolutely the worst. Food quality dropped significantly as well. By far the worst experience I ever had at a restaurant period.

Fr
Review №24

The decor, the staff and the view were all fantastic! We went for restaurant week and ordered off the special menu. The portions weren't great. The quality of food was overall great! My steak was cooked perfectly. And my dinning partner said the salmon was wonderful! He also loved his dessert(Apple crumb cheesecake). The Brussels sprouts were my favorite food item, but be warned they are cooked with bacon. I suggest making reservations! My plan is to try the banana fosters dessert next time. They make it fresh table side! I will post pics!

Je
Review №25

Excellent service with excellent foot. Great place to grab a cocktail!

El
Review №26

My husband, son and I made a reservation and came to the restaurant dressed up for a nice night out, my husband/son in collared shirt and pants, I was in a long dress and wrap. We were told they couldn't seat or serve us because of my flip flops. (They were black strap, nice, not casual). I couldn't believe it, honestly. I have been a long time customer and I won't be going back to any Ruth's Chris restaurants. I can appreciate the sentiment of a dress code, but in a beach town, and when we certainly weren't going to be disrupting whatever standards they had, it was really insulting and ridiculous. We ate down the street at a lovely new restaurant called Floriana and I was able to get a nice filet and great wine selection.

Te
Review №27

Excellent Food and service! Was great experience for our anniversary!

Cr
Review №28

This place was simply amazing. Great service. Great food.. Atmosphere was awesome.. The plates stayed full and so did our cups

To
Review №29

Staff very customer service oriented.

Da
Review №30

Always Exceptionally good. Great service. Very Relaxing in the bar area. Love the all day Happy hour menu on Friday which allows a more laid back atmosphere.

St
Review №31

Food was absolutely delicious and service was top notch. Very friendly and professional staff from the reservation till walking out. Our server was Jonah and I must say he's fantastic. Great job!Thank you for making our evening special.

Ro
Review №32

Phenomenal! The view of the river is incredible so ask to sit near the windows! My girlfriend brought us here for my birthday and I was very satisfied. Pleasant, knowledgeable staff took excellent care of us, we were there on a busy Saturday night and the food was brought out hot and delicious and in good time!

Li
Review №33

Awesome experience and ambiance!

Ja
Review №34

Meal was delicious, service outstanding and view perfect! Thank you for a delightful evening!

St
Review №35

Wonderful meal! Our server Gray made us feel very special and important!

Ca
Review №36

Cowboy ripebye was amazing ! Chris was are waiter, he did a great job and was upbeat and made are experience even better !

Na
Review №37

Wife treated me for my 39th birthday. Philip, our waiter was awesome and the food.... the food was top notch. Will definitely be back. Nate and Tereza.

D
Review №38

Consistently good! Nice for special occasions.

To
Review №39

My wife's Birthday, so a special occasion. Our son and daughter in law joined us. Always an enjoyable time when we come here for dinner, but this evening was really special. Great service as always, from desk staff, to our server, who came in with that Birthday desert. Great attention to detail, as always.

St
Review №40

Hosted an event over the weekend Feb 2020 to celebrate friends during UNCW Homecoming. The General Manager Charles and his staff were the greatest and very professional when it came to our guests and ensuring the event was successful. This was our 3rd year hosting at Ruth's Chris and like always great accommodations and professionalism. Hats off to Charles and his staff. THANK YOU

Li
Review №41

Always a great experience! Love the atmosphere and steaks are the best!

Sh
Review №42

My husband's job had their annual Christmas party here last night! It was fabulous!! The setting, atmosphere, hosts/server's we're top notch! The room we were in was Beautiful ️My husband had the cowboy steak and I had the stuffed chicken and it was amazing!!! We also had the chocolate sin cake and the cheesecake with fresh berries...no words️

Ra
Review №43

Return the PPP money received from the SBA! Lots of true small businesses could be saved with what was taken, which is the backbone of our country. Ruth's Chris has plenty of other options.

Do
Review №44

Service was very good. But we got stuck in the banquet room, which doesn't have the same atmosphere as the dining rooms up stairs. The food is okay. Not the worst or the best I've had. I give it 3 stars for the service!

Cr
Review №45

I would highly recommend ruth chris of Wilmington NC. It was wonderful.. First we pull up to valet service he took very good care of us and brought my car back safe and sound. Fyi they are handicapped accessible...We were greated when we arrived with warm smiles.. Escorted to our booth where rose petals lay on the table.. Very beautiful.. We sit.. Our plates were never empty and our cups stayed full.. It went from one course to the next seamlessly.. So much attention to detail.. Everyone was polite.. Establishment was clean.. And the steak was to die for..the side portions was huge.. So a sharable size. The atmosphere was relaxed... I would give the 10 stars if i could.. My boyfriend and I would definitely recommend. I called it more then dinner it was an experience..

Da
Review №46

Made a reservation for two on Valentine's Day, a month ahead of time. We got there and it looked great, until we went into the staircase and down two flights of stairs into a room that looked like a nursing home. The ambience was disappointing to say the least and it was not what you expect when you pay to go to an upscale restaurant for a romantic dinner. If you can't seat everyone in the main dining area then you should tell them up front you're going to stick them in the basement in a banquet room or don't take more reservations than you can fit in your dining room. Food was good but the room we were in ruined the experience. The service also seemed sub par, probably due to the amount of guests they crammed in there... Very disappointed

Ca
Review №47

I ate there for the first time for my birthday on 11/8. I loved it, the food, cocktails and atmosphere was awesome. And our server Phil was the best. I will be going back soon to try their happy hour

Bi
Review №48

Always top notch service. When you go to a Ruth's Chris, you know what you're getting time in and time out. Well done on the Medium Rare;-)

St
Review №49

This crab cakes were amazing best ones on the entire east coast. Others are good but none come quite as close to the taste of these ones at this location. I have been to other Ruth's Chris steakhouse that serve crab cakes and they aren't the same as these. Definitely worth the out of the way drive to go here. It was a nice quite place despite the construction happening outside. A little dark but good place for a romantic dinner.

Gr
Review №50

Very possibly the best meal we've ever had. Philip's service was exceptional and the Tomahawk Steak was phenomenal.

Ma
Review №51

Most ridiculously delicious steak I've ever had. I even wished my dad happy birthday

lo
Review №52

The food was devilishly yummmmy our waiter was very informative and on the side conversation was ,the wine selection was out of this world... Out of my 40 plus years of living,the perfection that was put on the asparagus was sooo good words cant explain

Be
Review №53

Can't support a greedy company who stole millions from small businesses while charging $100 for a steak worth $10.

Ro
Review №54

I love the stuffed Chicken, sweet potato casserole, and cream spinach. Are my chooses, but I enjoy so much more

Se
Review №55

So I have been to Ruth's Chris more times then I can count. Tonight I ordered a filet and ate in my room. The one time I've ever done that and I regret. Because when I cut into this steak it was basically RAW. I ordered it MEDIUM. $250 dollar tab and I ate sides for dinner. Thanks for the steak. Wilmington NC downtown Ruth's Chris steakhouse, even if someone orders a steak to go make sure you don't disappoint since you charge so much for a filet. Thanks.

As
Review №56

Food was amazing! Our waiter was very nice.

Ke
Review №57

I had an awesome Valentine's dinner and Everett was the icing in the cake. I will be requesting him soon because he was the best server EVER! We will be back soon. I ♡Everette!!!

Je
Review №58

We had our company holiday party and it was amazing! Had a room to ourselves, our own servers, and our own bar. Service was spectacular, the food was fresh and we didn't wait long at all for our size group.

Tr
Review №59

Great food and service

Is
Review №60

Great service great food wonderful atmosphere

Ma
Review №61

It was an amazing dining experience. The service was fantastic. Richard was great. The food and drinks were superb. Complimentary valet parking too! And the price was comparable to any other decent restaurant you would go to.

Tr
Review №62

The one thing I have found at all Ruth Chris locations is that they have the same service and helpful staff. Never a bad experience.

Jo
Review №63

Although the service was great the food left us underwhelmed. We ordered an extremely overpriced lobster tail as an add on which was terribly overcooked and difficult to stomach. The steaks although tasty left me disappointed as I feel they compared to much cheaper steakhouses. Although we typically will not say anything about poorly prepared food the server asked us to fill out a survey of our experience after we finished which pushed me into writing this review. For the money it is unlikely I will visit again.

Sc
Review №64

Located inside the old Hilton Hotel. Great views of the river if you sit outside. I personally think that Ruth's Chris is overpriced (and overrated) but the food is generally good.

LA
Review №65

Had a wonderful dinner. Our waiter Ben was very thorough and had excellent recommendations.

Ra
Review №66

My husband and I went for the first time celebrating my birthday to Ruth's Chris Steakhouse. We had a great experience. Our dinner was wonderful. Our waiter Richard was very attentive. We will definitely be going back. Hands down....best food ever!

Du
Review №67

Absolutely Amazing! Best steak I've ever had! Staff treat you with the upmost respect!

Ch
Review №68

Very good. Best steak I have ever had. The staff are excellent.

Gw
Review №69

Wonderful service & great food.

Ja
Review №70

This place was amazing! Loved the food!

Co
Review №71

Celebrated a birthday dinner here on Friday. Wonderful service from our waiter, Richard. Food was outstanding, steaks cooked perfectly. The blueberry cheesecake dessert was a little piece of heaven.

El
Review №72

Love the food, oysters are great. Besides the food I really love the service. Gray is one of the best waiters that this restaurant has. If you go to the bar, Hunter is the best they have. He makes sure your glass is always full and is really friendly. The restaurant is lucky to have these 2 guys. Thank you

Ja
Review №73

Great host, great food, great atmosphere, reasonable price

Jo
Review №74

Staff is very friendly and courteous. Food is outstanding! Everything is delicious and cooked to perfection, especially their steaks which they are famous for. On the expensive side, but it is worth the cost. They serve the best!

Ji
Review №75

We had a wonderful evening here and the food was so delicious. The service from Amanda C was positively first rate. The prices are a little high but the quality is well worth it. You will not find a better restaurant in this area I am certain of that. Thanks to your entire staff for making our visit extra special!Jim W.

Hu
Review №76

Great food and staff.

Br
Review №77

Well. This is the best steakhouse I've ever been to. Phillip was our server and hands down was amazing. Everything was great. Eddie the GM came and checked if we were good and we absolutely were.My steak was better than anything I've ever ate.Oh and I found out I like creme bruleeEdit: so went back for the 3rd time. It was still amazing and the only issue I had was my calamari was lightly fried. They replaced it very fast, food and service was still amazing

An
Review №78

Thanksgiving dinner was amazing gave exactly what the advertised but went for Christmas eve dinner and they were not doing what they advertised which was the lobster tail and steak.

Ry
Review №79

Absolutely amazing! Waiter was very helpful with recommendations. Food was perfect! Could not have asked for a better experience.

Co
Review №80

Way way too expensive for the amount of food I was served.

De
Review №81

Wonderful experience..Big 12oz steak on a plate . Loved every second of it. The sweet potato & ceasars salad was to die for.

je
Review №82

Words do not describe the amazing time we had here however, I will try. Delightful. Attentive. Cooked to perfection. Service is spectacular. An absolutely wonderful time, enjoyed by all.

Da
Review №83

Exquisite food, great atmosphere, and our server was charismatic and knowledgeable about wine. Mandy was personable and a joy to talk to throughout the experience. We had a little mishap with spilling wine and the manager accommodated us by moving us to a new table without my request. Will be back again!

Mi
Review №84

Awesome experience! We walked back to the hotel at 1030 they said they we are closed but we could eat at the bar. Great steak and customer service!

th
Review №85

The atmosphere, hosts/servers were top notch but for the price the food was average. We were expecting more from the food for the money.

La
Review №86

Very professional staff and it was the best steak I have ever eaten. I heard a lot of celebrities eat here while in Wilmington. We didn't see any, but I felt like the celebrity while here. Love this place.

Sh
Review №87

I pulled a hair out of my food WHILE THE MANAGER WAS STANDING AT MY TABLE and all he said was “oh, I'm sorry about that”. $340 meal for 3 people and I pull a hair out of my dessert and nothing is done about it. Piss poor, I'll never be back.

ma
Review №88

Great service and seafood! The beef is not aged anymore or it would be 5 stars

Da
Review №89

Reflecting a great meal with my beautiful wife with a stunning view of sunset .

Je
Review №90

Never a bad mealWent again last night and Hunter made the experience grand! The best waiter we have had anywhere at Any resturant! He is as asset!

Me
Review №91

Best food, best served!

Ke
Review №92

Salmon dish was excellent and service was even better.

Mi
Review №93

Always good. Table service is great

Ma
Review №94

Awesome food, wait staff and atmosphere. I always look forward to eating here when visiting my daughter and her husband!

Ja
Review №95

Went with my friend Rob. We had exceptional service and everything was delicious. I highly recommend the bone in filet and the lobster Mac and cheese. The shoestring fries are great too. Scallops for an appetizer paired with a great red for the main course and you can't really go wrong. It's a little pricey but it's alot like jewelry you get what you pay for.

Je
Review №96

Ruth's Chris steakhouse always offers high class dining experience. We had an amazing night dining and the food was excellent. The wine list was full of great options and the desert was extraordinary.

jo
Review №97

Nice restaurant.

An
Review №98

Fantastic steaks and seafood tower

Br
Review №99

Excellent drinks and steaks. Lobster mac and cheese was beyond delicious. Our waiter, Gray was very professional. You can't get better food or service in Wilmington. And the view of the river is beautiful.

Vi
Review №100

First class staff. They made us feel like we were the most important people in the room.It's Ruth's Chris, of course the fillet is going to be perfect!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:301 N Water St, Wilmington, NC 28401, United States
  • Site:https://www.ruthschris.com/restaurant-locations/wilmington
  • Phone:+1 910-343-1818
Categories
  • American restaurant
  • Restaurant
  • Caterer
  • Fine dining restaurant
  • Seafood restaurant
  • Steak house
Working hours
  • Monday:4–10PM
  • Tuesday:4–10PM
  • Wednesday:4–10PM
  • Thursday:4–10PM
  • Friday:4–11PM
  • Saturday:4–11PM
  • Sunday:4–9PM
Service options
  • Curbside pickup:Yes
  • Dine-in:Yes
  • Takeout:Yes
  • Delivery:No
Highlights
  • Great cocktails:Yes
  • Great coffee:Yes
  • Great dessert:Yes
  • Great wine list:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Braille menu:Yes
  • Cocktails:Yes
  • Coffee:Yes
  • Comfort food:Yes
  • Happy hour drinks:Yes
  • Happy hour food:Yes
  • Hard liquor:Yes
  • Kids' menu:Yes
  • Wine:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Bar onsite:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Cozy:Yes
  • Romantic:Yes
  • Upscale:Yes
Crowd
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Dinner reservations recommended:Yes
  • Accepts reservations:Yes
Payments
  • Credit cards:Yes
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