Steak n Shake
5990 Beckley Rd, Battle Creek, MI 49015, United States
Review №1

Great food and decent prices, but very slow. Definitely worth the wait if you're not in a rush.

Review №2

Oh my gosh I love the burgers, fries and shakes here!!! They are scrumptious!!! I always order the single with pepper jack cheese, yes they've got pepper jack, with medium Fry and Dr Pepper!! I'm so happy they serve Dr Pepper!! My hubby and I share a Reese's Peanut Butter Shake for dessert...oh my! The staff is always friendly and on top of things, which makes eating there all the better!

Review №3

Sometimes its great, lately it hasn't been. No signage showing new hours, google page shows open 24 hours, we sat in the drive thru for probably 10-15 minutes (all lights were on - including lights on drive through) until I beeped my horn. Only to be told they were closed. Should mention that there were cars at the window waiting as well so they definitely did NOT look closed. There were at least 2 or 3 cars waiting in the drive thru lane behind me as well. Even before the pandemic started quality has decreased drastically. We really only go there if we want something cheap now.

Review №4

Food was decent. They have a nice selection for kids meals. No napkins given with a five meal order.

Review №5

Display was awesome because Shelly and I think it was awesome and Jasmine said you know

Review №6

Drive-thru only service, but they were quick and friendly

Review №7

The workers in the drive-through are normally very friendly and efficient. 90% of my visit here are pleasant. The food is almost always very good as well.

Review №8

Did car hop. Fast and easy. Yummmy

Review №9

My shake was awesome as always! The free fries are a very nice gesture, it would nice if they were served hot.

Review №10

Food is hot and fresh. Drive thru time for the wait is a bit long. But worth it. Food is great!

Review №11

If you order take-out an hour before they close, they'll simply ignore your order so they can close on time. I understand that putting orders in before closing is a jerk move, but it is literally their obligation, as a business who serves food, to SERVE FOOD during operating hours. Not cool, Steak and Shake.

Review №12

The place was really busy. We were seated pretty quickly though. Our food order was taken and we got meals in a reasonable time. Everything tasted good. Staff was very friendly and welcoming. We were very satisfied.

Review №13

Not as many bananas as normal in my chocolate banana shake. Good food though. I'll be back.....hopefully more bananas next time.

Review №14

I like their food. It's always fresh and their shakes are amazing

Review №15

We clearly picked a prime time to go to Steak 'n Shake. They were VERY busy when we were there. The person who say us down ended up being the one who took our order. He remembered it off the top of his head and didn't even write it down. Food was good. Many people finished up while we were there, so we were at the tail end of a rush. We got there about 2:15-2:30pm on a Sunday.

Review №16

The food is always freshly made and hot, they always get my order correct as well.

Review №17

Came to steak and shake last night, with the power out in most areas I understand waiting times.....but we waited 45 min for our food and shakes. The shakes were watery and warm the whip cream tasted spoiled and the fries and burger were disgusting and thrown together. Absolutely disappointed

Review №18

Steak and shake, at least in this location, has slide in quality. Ordered from the drive-thru and got a greasy, messy (too much sauce) burger and cold fries. I used to love steak and shake but I would not come back.

Review №19

We always stop and have good shakes but yesterday we stopped and got a shake and a fry an end up all over our car inside all the way to the passenger which I was the passenger my husband was living but he never yelled at her, they know those are drinks. You would think by now they would have a better way to make sure the lid is on tight

Review №20

Usually good, I occasionally hear arguing from staff with management. Sounds like the managers are dealing with less than friendly staff.

Review №21

Not bad for the first time, great service, and great food. Not so crazy about the fries though.

Review №22

Food was good. However I waited in drive thru line over 30 mins.

Review №23

I just drove through the drive up and ordered the chicken fingers. They are really good! A very sweet girl waited on me and she was so very pleasant, even with a very busy time of day. Thank you!

Review №24

I waited in the drive thru at least 20 minutes. (Only 3 cars in front of me) my order was wrong 3 times, still didn't get my burger right because they forgot to tell me they were out of onions, which I would've changed my order if I knew. After all of that, they shorted me on fries and they were cold. I had to sit out front and call them to bring me some decent fries. I'm used to them getting things wrong from time to time, but this was ridiculous. They weren't even busy.

Review №25

Price is good, quality good, quantity good staff not the greatest seems to go through quite a bit. The day my wife and I were the poor girl that was waiting on us was doing drive-thru and dining room service. When she was able to take a breath she was very pleasant. Good morning servers need to remember keep the coffee coming.

Review №26

All steak and shake a always have great food at a awesome price

Review №27

Our family experience has been great dining in; However, ordering at the drive through and online ordering is always a miss..The past three orders the staff has left the regular toppings (usually lettuce/tomato) off of orders..usually forgets a portion of the order - we ALWAYS have to check to make sure we have everything, because we've yet to get online/drive through 100% correct..the most recent time when inquiring about what we did wrong during the online order after we picked up the order, drove home, just to find toppings were missing on a burger for the third time in a row the answer was a lettuce recall. Ok. Tomato - out of tomato..huh, none of these facts could be conveyed after ordering or during the pickup - for the 3rd time in a row...Management made no effort to correct the issues, just a “sorry about your luck”...for the third time in a row..

Review №28

If I could give this location no stars I would! Had a line of cars in the drive thru, served 4 cars in front of me & tells me and all the cars behind me that they are now closed. Then had to continue to wait in the line anyway because I was stuck by curbs, the cars in front of me waiting go for their food & the cars behind waiting to be told that they are now closed. Terrible service & will never go back.

Review №29

I was in on an early Saturday morning. It was just me dining inside. My waitress Allison ( I think that was her name) was spot on. Friendly, polite but not over bearing.Food was decent, on par for a Steak n' Shake

Review №30

Clean, friendly, affordable, fast service. For 2 double burgers with everything, 2 fries, and 2 shakes we spent less than $13. We will definitely be returning to Steak 'n Shake in Battle Creek, Michigan.

Review №31

Love the nutella shake and the Frisco melt

Review №32

Good burgers... Takes a bit of time to get your food but it's worth it

Review №33

Nasty food. Never again. I'd rather eat a gas station hot dog

Review №34

Nice place to have lunch

Review №35

All good food for a family night out.

Review №36

Good food, but didn't like that the waitress kept checking on us about every 5 minutes towards the end of our meal. The place wasn't that busy, that they needed the table. There was about 5-10 open tables the whole time we was there.

Review №37

Outstanding shakes! Rich, creamy and just the right sweetness. daughter bought fries and they were very fresh and thick..

Review №38

. I'm giving them 5 stars because they make delicious food and shakes and they seem under staffed and are always busy as hell. They do a good job, just have to double check the food before leaving with a large carry out order. With all the traffic, they don't seem to be in danger of losing any business during the Covid. Overall, good job guys! We will continue to patronize them.

Review №39

Parking lot doesn't look to inviting. Store looks like its closed. Didn't buy anything because of parking lot.

Review №40

Fresh burgers and fries great price

Review №41

Super super slow. Foods good but I'm not waiting an hour for hamburgs.

Review №42

Shamika never have eaten in here and you made it so I would for sure come back your an awesome waitress steak and shake is lucky to have you. Your one of the best waitress' I have ever had eating out and you sold me on that Frisco melt absolutely delicious I am so glad we came in today...and thanks for doing such a great job on our large order your manager and higher ups need to be real proud of you..Merry Christmas ad have a blessed New Year

Review №43

Food was excellent and we got the correct order.

Review №44

Good value meals offered for $4. I always spend more with my mailer coupons. I like their burgers. I also like the sides of beans or chili and their variety of tasty shakes.

Review №45

Good steaks and good shakes

Review №46

I like the older style scenery. Their food is simple but tastes great. I haven't had a server yet that I wasn't happy to tip.

Review №47

Food was good but service was beyond horrible the lady was sitting and watching videos on her phone the whole time. She never came to the table other than drop off the food. She was very short like I was an inconveniently taking up her time from her phone. There was one other table but a lot of tables were dirty.

Review №48

We ordered a few online orders yesterday and picked them up shortly thereafter. It was determined that when I got there that the preparer only had 2 of the 3 orders, when the register showed there were 3. It was quickly remedied and that order was made before one of the others finished. The food all tasted great and the price was reasonable for a good burger.

Review №49

Drive thru managed to forget one of two burger on my order yesterday. Previously they have forgot various items, usually simple things like sauces and seasoning, or messing up seasoning types etc. But a whole burger? You managed to send two drinks two fries and one burger, did you not think hey there's two of everything this far maybe I should check for a second burger?.....

Review №50

Delicious food & shakes. Very cold inside. I always have to wear a coat when we go here. Exspect to spend $20 for 2 meals on average.

Review №51

Great restaurant but a little let down here.they change the mushroom and Swiss Burger it's just not the same.Frys are still the bomb and the shakes are killer.

Review №52

The staff seemed overworked and stressed the last 2 times we were there plus it wasn't as clean as it should be. Hopefully it improves quickly

Review №53

Really Gd Fd.Great Service, good price.MERRY CHRISTMAS.

Review №54

Manage was absolutely amazing and extremely helpful.

Review №55

Good service good food cheap for a family to eat out

Review №56

It was pretty damn good. We both ate. Had 1 drink. Was 12.15 out the door. Best part was....We left full!!

Review №57

The what they call "Prime" burger is for the most part over cooked and taste like a hockey puck and I wonder why they ask how I would like my burger cooked. The dining area is usually not very clean or all least when I have been there. When I get take out there seems to be something wrong with my order but I don't find out until I get home. How many of you find this happening to drive thru orders and your to earn tired to want to go back to the place to have them fix it? I will say I still love their shoe string ff and sense sauce as their yummy even when they are cold.

Review №58

No condiments. Very greasy. Wasn't overjoyed.

Review №59

They change there menu too no mushroom burgers

Review №60

Most of the time you can get a good meal but occasionally the food isn't that great. Always good shakes. Sad they did away with their brownie fudge sundae.

Review №61

The day I took my kids it was really busy, we had good food, but once our waiter gave us our check which was really quickly like right after he gave us our food. Is that normal? But we couldn't get any more drink refills or anything else. I wanted to order something to-go, but no one came back to check on us.

Review №62

Just had a great visit with the family passing through on NYE. Might be the cleanest and friendliest steak n shake we've visited in Michigan so far. Our waitress Olivia was excellent too.

Review №63

Took forever and food was cold

Review №64

Love the shakes

Review №65

Food is always good.

Review №66

Not real fruit in the shakes

Review №67

Wonderful fresh food and excellent service. Great atmosphere!

Review №68

Frisco melts are the best!

Review №69

The variety of the great tasty shakes are the best. Their fries are delicious

Review №70

Burgers are pretty good. The price is awesome and they have pretty decent options that also aren't to badly priced. The milkshakes are good too.

Review №71

Great burgers. Great milkshakes.

Review №72

Long line burger is decent shake is on point

Review №73

Great food. Awesome shakes for a great price.

Review №74

Horrible service! my shake I ordered was mostly whipcream, & my fries were cold.

Review №75

Good food, but not good service

Review №76

Very nice and professional. Great prices. The fries aren't the best ever, but the cup of chili made up for that.

Review №77

I visited Thursday morning. Two great waitresses, wonderful service and a fast and delicious Royale Burger... The best steak and shake experience I've had

Review №78

Good food. Good service. Friendly staff.

Review №79

We had a server named Courtney, fast food and great service. Good place to grab a quick dinner while shopping.

Review №80

Best shakes around!

Review №81

Exactly what we expected, good food made to order with friendly service. Tasty shakes and good burgers!

Review №82

They are clean. Orders come quickly. Great place to get a quick hamburger and fries

Review №83

Superb, friendly service and delicious food.

Review №84

The food was decent but the service is really slow.

Review №85

Normal fries are not much to desire but everything else I've had has been absolutely amazing. I could have given 4 stars instead of 5 because of the fries but everything else was great and they have the option to upgrade to seasoned fries that I haven't tried and I don't think anyone goes to steak n' shake for fries anyway.

Review №86

Great customer service great food and great prices.

Review №87

This is my favorite restaurant!!

Review №88

Good food. Fast and friendly service

Review №89

Really good food and friendly staff for a really good price, if there ever is a problem with anything they are always willing to fix it as well

Review №90

Slow drive thru county sherriff's pulled up behind me ...and well lieutenant dan I ain't got no plaaaatteesss

Review №91

Good food and good service and great prices

Review №92

Dining room is closed

Review №93

Drive though is quick, friendly service inside and drive through. Food seems to mess with my stomach but that's just me

Review №94

Good food quick service!

Review №95

Waitress needs little more experience other then that it was great

Review №96

The food is great, and the prices cheap.The staff is friendly and attentive.

Review №97

Good place for faster food. I feel like I'm not eating "bad" when I go here. Large selection of tasty items for any palate. I love the special sandwiches that come along. The Cuban was the *hit! Fries are decent. Shakes can't be beat.

Review №98

Very long wait line & staff having troubles keeping up even though there were plenty of empty tables (& some needed ckeaning). Counter staff & kitchen ended up coming out to help. Food came out quickly & good as usual.

Review №99

It's full on the weekends, but the food is great. They attend you as quickly as possible.

Review №100

Ordered chili cheese fries through the drive through. They were excellent!

100 Photos
3.9 Rating
  • Address:5990 Beckley Rd, Battle Creek, MI 49015, United States
  • Site:
  • Phone:+1 269-979-8866
  • Hamburger restaurant
  • American restaurant
  • Breakfast restaurant
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • No-contact delivery:Yes
  • Takeout:Yes
  • Dine-in:No
  • Fast service:Yes
  • Great dessert:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
  • Braille menu:Yes
  • Coffee:Yes
  • Comfort food:Yes
  • Happy hour food:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
  • Small plates:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Casual:Yes
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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