I often take my daughter to this location for dinner. It's one of her favorite places to eat because of the ice cream that comes with the kids meal. Unfortunately, on our last visit, our server brought us our drinks but completely forgot about us and never came back to take our order. We sat there watching as other tables were waited on, our waitress walked by several times and didn't even acknowledge us. After a while, I decided to walk to the front and asked to speak with the manager. She asked where I was seated and when I told her she said "Well, that area is supposed to be closed"... first of all, I didn't seat myself, that was where I was brought to and second, That was where literally everyone in the restaurant was being seated... She asked if I was going to stay and when I told her we were going to leave she just said ok, have a nice day and walked away. No attempt to rectify the situation in any way. We live around the corner from this location but will most likely either drive the extra distance to go to another Friendly's location or just go somewhere else entirely from now on.