user
Subcity Restaurants
2142 Lee Rd, Cleveland Heights, OH 44118, United States
Appearance
Comments
J
Review №1

I give this place a 4.5 out 5 napkins. Can we please have a moment of silence for the sandwich and fries that I demolished on 11/23/20? If you haven't stopped by here yet, you should slide through. This was a Chicken and Shrimp Philly with fries. Everything was seasoned perfectly ! I'll definitely be back.

Ma
Review №2

City fries was good and there homemade lemonade. but rice bowl my rice could of cooked longer. Service great and friendly

Ma
Review №3

Wish I would have taken a picture and called to see who made the order because it looked so good and the taste was excellent. I was there October 22nd around 2pm. I had the buffalo park wings and fries. I've only been to the one on Lakeshore.... they are not terrible but one of the reasons I almost didn't stop in but I was hungry so I thought I would give this location on Lee a try and I'm glad I did.

Mi
Review №4

Good food. Call in, then pick up cause it take a time to cook your order. But the food was good!

Mi
Review №5

Food is cooked to order, so it's always fresh and hot. The young lady at the register is always pleasant and professional and smiles constantly braces and all. Keep up the good work!

Th
Review №6

My first time here I didn't have a great experience food was warm and didn't have enough flavor. Decided to give the place one more shot the manger Terance was amazing he was knowledgeable and made sure before I ordered everything I wanted was correct and I told him about my bad experience and he personally made my food fresh and hot. Food never made it home. Definitely coming back!!

Go
Review №7

Stopped by about 10 pm, and with all other restaurants and bars mostly closed due to pandemic, Subcity was open and doing excellent business. I had the Clevelander Sub, and my wife the shrimp quesadilla, and we split the steak city fries - loaded! The service was fast, and the food delicious. We're definitely coming back to Subcity!

Br
Review №8

After being placed on a short hold I was asked for my phone number. As I started to give her my number our call was disconnected. I called back. Placed on hold again. Young lady came back not the most pleasant attitude. Placed order was told 15/20 min. Send my husband to get the food at the 20 min mark as we live about 5 min away. He had an additional 15 min wait. Get the food (two wing dinners). Very disappointed not the same sub city that I go to on Euclid. The wings were huge. Like chicken legs. They were extremely chewy like rubber. Parm Garlic was not tossed. It was poured on top. The hot only had a drop on it. After trying a piece we tossed it.

To
Review №9

After waiting a long hot (no AC) 25 min my food was cold I called and they said I can only get 10%off my next meal and I paid about $35 for 2meals and 2 water lemonades.... never going back! Oh get this the manger said she new the fries could of been cold cause he cook the aa she started the subs the meat gotta be precooked and warm to order

Ri
Review №10

Worst sub city of them all they don't season the food had me come back after they didn't make my food right the 1st time and still didn't make it right the 2nd time. Complete waste of time 1st time going to this location and I won't be back

Jo
Review №11

Good food. Horrible service

Mi
Review №12

Great service, food was good for a sub place.

Ro
Review №13

Food was good, but was barely steak on my Philly sandwich. Kind of slow.

li
Review №14

I am a mask exempt individual due to several health issues, I was rudely asked to leave (by 2 male employees 1 of which called the owner) of this establishment after showing my mask exempt card! Including ADA REGULATIONS to said owner I left without placing an order. Subcity will be reported to the ADA in the morning, because of their lack of knowledge and education in regards to The Americans with Disabilities Act.

ke
Review №15

Ecellant fresh and hot made to order!

Em
Review №16

Waited for an hour 5 minutes at a time. Tiny waiting area not air conditioned. Found out at the end of the hour (having checked repeatedly on our food) that they had run out of an ingredient which caused the delay. Had high hopes but was disappointed

Ch
Review №17

Never been

Information
3 Photos
17 Comments
3.1 Rating
  • Address:2142 Lee Rd, Cleveland Heights, OH 44118, United States
  • Site:http://www.subcityrestaurants.com/
  • Phone:+1 216-862-8862
Categories
  • Restaurant
Working hours
  • Monday:Closed
  • Tuesday:11AM–11PM
  • Wednesday:11AM–11PM
  • Thursday:11AM–11PM
  • Friday:11AM–11PM
  • Saturday:11AM–11PM
  • Sunday:11AM–11PM
Service options
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Popular for
  • Lunch:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Comfort food:Yes
  • Quick bite:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Similar organizations