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Fazolis
6675 Miller Ln, Dayton, OH 45414, United States
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Re
Review №1

Horrible. Food was supposed to be ready for pickup at 8pm. Waited until 8:10pm, still no food in the “pronto” area. While waiting witnesses the employee who was prepping food kept touching his face In order to adjust the sleeve that he was wearing as a mask with the same gloves he was preparing food with. Management should ensure their staff is wearing the appropriate safety mask, not whatever the employee wants to wear. Had this been a traditional mask the employee wouldn't continuously need to touch his sweaty face. This is horrible food handling practices. Left without receiving food. Will not dine here again.

Ro
Review №2

First, let me state that Fazoli's is not a 5-Star restaurant, but this is definitely a 5-Star Fazoli's! The service was great, the restaurant was very clean and the food was better than any other Fazoli's that I have visited. $5 lunch including a drink... yes please! There was even something about the breadsticks that tasted better. Fresh and buttery. I will be making this a regular lunchtime stop! Thanks for the to go bag of breadsticks! They were a hit in the office!

Ky
Review №3

The food is good. Their service is was fast in the drive thru. The issue I have is if the dish I order comes with two bread sticks and I order an additional dozen bread sticks why do the two "complimentary" sticks get cancelled. I should have gotten fourteen sticks, I thought. I don't get to go to Fazoli's often since I live out of state so I'm a little disappointed.

Ch
Review №4

I ordered my food 15 min ago in drive thru. Car ahead has been at window for nearly 20 minutes still waiting on their food as im writing this review. Glad to know when i come to fazolis that my 30 min lunch break is not enough time as they make you wait that long to receive your food. Terrible service.

Th
Review №5

Staff at this Fazoli's is great. Food was good quality and served quickly. Perfect for spaghetti hungry kids.

Tr
Review №6

Great customer service.Came in for a quick italian meal and was pleasantly greeted and served.Great job ladies!

bj
Review №7

Very rude staff. I asked the size difference between the small and regular spaghetti meals and got a sarcastic answer. "Ones small the other is regular idk how else to explain it" apparently asking got a sarcastic response and another coworker laughed. Tell me the size difference in the oz. After all joking done I was told ones 6oz and the other was 8 oz. School system failed some of your employees. Very rude and disrespectful.

Ca
Review №8

Fast, tasty and inexpensive.

Ga
Review №9

Real Italian food...fast. But not as fast as they were when they came into the Dayton market, but freshness over expediency is worth the wait.

Ma
Review №10

I waited 15 minutes before receiving my food. There was a car pulled forward when I got there, and I was asked to pull forward even though there was no vehicle behind me and I did not have a large order (two entrees). I usually go to the Troy Fazolis and receive fast service at the window. I am disappointed. Go to Troy instead.

Ja
Review №11

I had a great experience at this Fazoli's. From the young lady that took my order, to Mike greeting me at the window... but especially the manager Josh. He went above and beyond to make sure I was satisfied and that he represented this company with integrity. Thanks for a great time and good food!

Ma
Review №12

The customer service is consistently fast, awesome ambience, friendly staff. Will return here again when I arrive here.

ma
Review №13

This is an extraordinarily slow location. I got my pickup order 30 minutes after the time I was given. Make sure you check takeout orders, I've had entire meals missing. I called and they offered a credit for my next visit and the next time I went, they had no clue!

De
Review №14

The customer service and food is great. We've never had a bad experience there.

La
Review №15

Terrible service every time I have ever came through in the daytime, night time is usually when me and my husband decide to go. The girl who is usually always working drive thru was not there, the girl they had working it tonight was rude and did not seem happy to be there. Won't be coming back if that's the new drive thru worker for night time, and refuse to go back during the day ever since the blonde girl with glasses who claimed she was a manager (have no clue who would let her be a manger) was completely unprofessional last time my husband and I came through for lunch. Would give zero stars if possible.

AP
Review №16

Really like them. Knew of them for years but never tried it and was I missing out. Very good alternative to the normal junk food we are swapped with and better for you

Ch
Review №17

One, I ordered Italian sausage. Never got it. 2. Hair in my tray. Cannot blame me, I am bald.

Da
Review №18

Each fazolis is different, but these guys really are great. They have excellent service and food.

st
Review №19

Good food, generous portions, excellent price. Staff was friendly and very helpful.

Gr
Review №20

Clean bright and well managed. Friendly staff. Prompt service.

Je
Review №21

Always fantastic food and service the bread sticks are absolutely amazing

An
Review №22

The place was clean, food good and staff very nice.

Ad
Review №23

I cannot recommend this location, unbussed tables for the duration of our 40 minute stay for starters. We waited about 20 minutes for a third of our order, had to beg at the counter for breadsticks. Plenty of others were shorted on their order alongside us and had to return to the counter to remind staff There may have been an issue of short staffing, but the people who were there generally seemed confused about getting orders to the right place and need a retraining. I would recommend driving up the highway 10 more minutes to the Troy location, we will not be returning. Food was passable, service was painful.

Pa
Review №24

Awesome. Food is great.

Ha
Review №25

Just went through the drive thru and keirsten was the SWEETEST person ever! Love the customer service! Keep it up pretty lady

An
Review №26

Very clean place. Fazoli's is cheap Italian so if you're looking for a quick meal in and out in 20 minutes this is your place. Simple pizza and pasta. We had the kids cheese pizza, the tortellini in meat sauce w/salad and a Buffalo chicken salad. Good pit stop for our road trip.

Ex
Review №27

Came here on a date and the staff was absolutely awesome. Instant greeting when we came in and left. The staff was super kind while we were ordering. Jared was doing an awesome job even for his first time on the front counter. Very clean establishment as well. Will definitely come back again. Keep up the good work! (Give Jared a raise!)

No
Review №28

First time eating there. Loved it

Na
Review №29

The food was fresh and hot, it was quiet and not crowded and was able to place our order when we walked in. Always fresh hot bread sticks and if they don't come around offering more soon enough just go to counter and get more. It would be nice if they would put more sauce on all dishes that require sauce.

Go
Review №30

Food is always yummy

Ro
Review №31

Ordered lunch for my grand daughter's birthday lunch at her school (second year in a row) I placed an order total of $32. I ordered her chicken Alfredo on spagatii noodles and two sides of butter dip for bread sticks plus other food. Her chicken Alfredo had zero chicken on it, the two sides of butter garlic were Alfredo sauce. Very disappointing meal for her, the two slices of pepperoni pizza for my grandson were well done and next to no pepperoni on it. To top it off the Fazoli drink carrier fell apart as I walked into school, loosing two fountain drinks. I will not purchase meals for her next birthday from Fazolis!

He
Review №32

The food here is always amazing! The staff is also super friendly! Everytime we come in, the manager Dean is always friendly and professional. Highly recomend coming here if you want something quick and delicious!!

Li
Review №33

This Fazoli's used to be awesome and we looked forwarded to our meals. I don't know what has happened since last summer but this location has become a mess. They seem to be short staffed and have no management. My pasta the last two orders has had to much sauce that looks like water and tastes like water. I am so disappointed in this location and I hope they get things in order.

Ma
Review №34

We met family at Fazolis for lunch one Sunday. Our order taker/server was fabulous! She pointed out the specials menu (which our entire group ended up ordering off of), kept us well supplied with breadsticks, cleared off our tables and managed to take other customer's orders. Overall she was a joy to be around. If she wasn't working we would have invited her to join us for lunch (we would pay of course!).

J
Review №35

Food was good. Fast food Italian. Flavor and quality was acceptable. (Nothing like my Italian Grandma made but that's expected in this type of restaurant.)

Da
Review №36

Worst Fazoli's in the Dayton area.I like Fazoli's. I have been to several of them in the Dayton area and this one has been by far the worst. For my most recent visit the food was slow (13 minutes during a very light weekday lunch for a slice of pizza and spaghetti with the 5 dollar lunch). There did not seem to be any customers before me, so it wasn't like they should have been backed up waiting to get to my order. When I did get the food, the bread sticks were hard, the pizza was not hot and was dry and the spaghetti, which hardly had any sauce, was clearly old.The restaurant wasn't very clean and the worst offense was the "fresh brewed" iced tea. They were out of sweet tea so I got the unsweetened. With the lack of sugar I could easily taste and smell the obvious fungus that was growing in the tea. Clearly they don't clean out their tea containers on any regular basis. I had to throw it out after one sip. It was a strong rotten taste and smell. Sad, unsafe, and disgusting. I will not be going back to this location. It's worth the extra drive to go to another location.

Jo
Review №37

Fast, friendly and clean!

Ma
Review №38

Great food and value!! Employees are very nice!!!

St
Review №39

It was decent. The staff were nice

Jo
Review №40

Good clean reasonable price food

Cr
Review №41

Coupons werent working for the cashier after we redeemed them but he was patient and got it worked out well! Great service and food was very good

To
Review №42

Love the Baked Chicken Alfredo!

Sc
Review №43

Always loved this restaurant, miss them not being near me anymore.

La
Review №44

The counter was understaffed with the drive thru person taking counter orders and a cash register with no one manning it. Therefore, the wait to order seemed unnecessarily long. The breadsticks were deliciou . The meatball sandwich was very meaty and could have used some tomatoes or other moisture. The spaghetti and meatballs were good. The baked lasagna was overcooked in places and undercooked in other places. The staff was very polite and friendly and prompt about getting more breadsticks. The bathroom was in need if major attention. While the floor was clean, the trash can was brimming with trash. The hands free towel dispenser worked the first time but upon reentry at 6:30, it was either out or broken. There are two stalls, one with an unfinished toilet, and the other was wheelchair accessible. There was a changing table.

El
Review №45

Love food, need to visit them again.

Sa
Review №46

Nice place to grb quick food for lunch and dinner. Service is good and food came out perfect only reasons I give four cause cashiers told me that's she can't understand me ??? Wow but luckily I had manger come up and took the order and everything turn out perfect.. will be back in future.....

Te
Review №47

The one on Miller Lane is very dirty. The ice machine is not working so everyone is dipping ice out of a bucket in a chair. Food was not even what Fazoli's is known for. I will not be going back to this place again. It's very hard to even give them a 1 star.

Dr
Review №48

The food is great :)

Tr
Review №49

Wonderful! Bread sticks hot and buttery just like I like them and enough spaghetti to have for lunch tomorrow!!

He
Review №50

The lady manager was very helpful and courteous. The male behind the counter seemed a bit lost and not concerned about doing his job correctly.

Jo
Review №51

I drove an hour away just for the breadsticks.

Wr
Review №52

Better than I remembered.

Er
Review №53

Great hot food and greatcstaff

St
Review №54

Manager was a bit unprofessional. The food runner was one of the most respectful people I have ever come across. Food is watered down as usual.

Pe
Review №55

I was coming through the drive through, wanting just 8 bread sticks and a drink. There was a car in front and behind me, but the person before me had a really huge order, taking a good 5 minutes just to order it. The employees then made him wait there for 20 more minutes as there was an empty "Fazoli's Drive thru Waiting zone" sign in eyesight in the parking lot. My drink, which I asked for no ice, had melted ice in it from waiting so long. Please make your employees understand that sign is there for a reason.

Ro
Review №56

Worst experience ever at this location. Short personnel, I guess. We been here over 1/2 hour and tables have not been cleared. People waiting for long periods for their food. Napkin dispenser needed to be filled. Normally a great 5 star rating. Not tonight.

Da
Review №57

Smelly rong food an just all around bad quality

Ja
Review №58

Worst meal I have eaten in Dayton. Ordered it because the kids requested pasta, it tasted like it was cooked in a childs toy kitchen. There wasn't even enough sauce to cover the noodles in any of the dishes and the sauce tasted like watered down skim milk. I could've nuked some canned pasta and it would have tasted better. The bread sticks were less dry than the pasta and the only edible thing. Absolutely disgusting we didn't finish a single dish. I'm so disappointed.

Jo
Review №59

I ordered some food here today, and waited in line for 30 mins before I even paid. Then I get my food and my side salad is nothing more than 1-2 bites of lettuce and onion.My ticket said I ordered a 6:11pm, when I got off the phone at 5:47 to order it. Half hour of me in the drive thru, I shouldn't have paid and just drove off.This Fazoli's is a sad excuse for a restaurant that manipulates it's tickets to make them appear better than they really are.

Ma
Review №60

My food was as good as expected and the gal at the counter was extremely nice.

Aa
Review №61

It's an okay spaghetti place. Exactly what you'd expect. Fast food Italian.

C
Review №62

My kids love it. I'm just not a fan of this place.

Rh
Review №63

My son and i enjoy eatin there

Wi
Review №64

Great food at a very reasonable price.

De
Review №65

Fast service and nice employees

ca
Review №66

The soap dispenser did not work in bathroom..they had hand sanitizer instead of soap to accommodate...

Sk
Review №67

Came to get food tonight. First, they forgot to give me my drink, my salad was frozen, my breadsticks were burnt, my pasta was sticky and jad minimal sauce on it. THEY only thing GOOD was the pumpkin cheesecake that is NOT made by Fazoli's.I don't know why I keep coming here. Customer Service and the food is terrible.

gr
Review №68

Good food ok service

Ka
Review №69

Always complaining about something and they was out of pasta

Ti
Review №70

Very clean and polite

St
Review №71

Actually, ZERO stars. Terrible, disrespectful customer service--the immature girls who were working the drive thru were disrespectful, condescending, and rude. But, somehow I think that is their normal way of communicating; at least, that was my personal impression. They clearly need training and that is management's fault or perhaps they are too "thick" to understand basic concepts or just don't care. Being a vet, I was going to pick up a spaghetti dish that Fazoli's was offering for Veteran's Day. However, when I got to the window, I was left waiting for 5 minutes before anyone came to the window. Then I was met with a black girl with a terrible attitude. No greeting of any kind -- just rude and disrespectful. She then asked me for my vets id and, of course, I provided it. Then she just slammed the window shut and disappears. Then I hear her and some other black girl yelling. And then the other black girl with a BAD attitude asks me again for my vets id. I showed it again. I asked if there was a problem and she said said they had to make sure. What was wrong with my id the first time? It was not that they asked for the id; it was their BAD attitude and disrespect for customers in general and for veterans on Veteran's Day! I am appalled. I am thankful for companies that offer their freebies on veteran's day, but I will not stand for such disrespect and bad customer service. I do NOT recommend this location. I will NOT ever visit this location again. In fact, I left without the food. I then heard them yell something out of the window as I drove away. Childish and bad mannered.If they could be that disrespectful, I wouldn't trust the food they served...not for a minute!UPDATE 2/25/2019 It's easy to think that the people who post reviews are not really real. Well, I am. I read this again today and it still makes me upset at how they treated me on Veteran's Day, and how they must treat people in general. I will never recommend nor visit THIS specific store again and recommend that no else do so.

Em
Review №72

Good food. Not always the cleanest. Seemed understaffed.

Jo
Review №73

Downloaded a cell phone app to look at the menu and get specials. Was rewarded with a free meal with drink purchase.Staff were being trained at the time I walked in (restaurant had 1 other patron). The trainer was kind to her new employees, the food was great, the breadsticks beat olive garden, and I am looking forward to visiting again next time I am in the area.

Je
Review №74

Pretty sure people keep coming back for the stock of breadsticks and 5 buck lunch.

Sl
Review №75

The food was very good especially the breadsticks. The selection is good as well.

Tr
Review №76

Great food & most amazing bread sticks!

St
Review №77

Really good fast Italian food.

Ak
Review №78

Loved it.... bread sticks are out of this world...

Br
Review №79

This place is really great. It is like a fast food version of Olive Garden. Free breadsticks included.The pasta options are solid. I like them a lot. The price being the best part.Last time I went in there I got all you can eat for under ten bucks and they even let me take a pasta bowl to go.I had multiple waiters (and waitresses) asking about our food or if we needed anything.Small detail is they have Golden Peak White Citrus Tea (and regular sweet and raspberry) which I can not seem to find anywhere else and it is so good.

Ro
Review №80

Best breadsticks in town. Good italian food. Sometimes, service can be slow. 4 stars from me.

Ja
Review №81

Good food for the price. Skimpy on the sauce for spaghetti. Can't beat the unlimited breadsticks though.

Jo
Review №82

Friendly fast service. Would go there again

Ra
Review №83

A brand new Fazoli's?! I didn't know they still hilt them! We of course had to stop for nostalgia purposes.These are not the old restaurants of lore. This one was very open and brightly lit/colored. You go to the counter and order, and they give you a number and bring your food to you. The downside here though was they didn't really have anyone walking around handing out breadsticks. We saw one person once and they only got about 3-4 tables and weren't seen again. That's the one thing Fazoli's has going for them! But we did get some when we went to the counter to ask.On nice days they have about 6-10 tables outside to dine out if that's your thing. It's on restaurant row in Dayton so it's an easy stop on a drive through.

Ch
Review №84

Every table was dirty when we sat down 2 eat

Ru
Review №85

Pasta and pizza are freshly cooked.

Da
Review №86

The staff here is great.

Mo
Review №87

The atmosphere was great

Jo
Review №88

Love me some breadsticks! Staff are always very helpful.

My
Review №89

The place is usually on point - fresh bread sticks during peak hours, prompt, and correct service. But parking is hard to come by during peak hours. And occasionally the wait for food seems excessive.

Mi
Review №90

I came from New York expected the meal to be at least decent. To be so disappointed! I ordered from Door Dash.Fettuccine Alfredo is so bland - no taste whats so ever. The caesar salad was the butt of the lettuce and I had molded cheese on mine.I am so glad I didn't go in to eat. My ghettoness would have been displayed all over.

Pr
Review №91

If you are fan of Italian cuisine then its a nice place for quick bite, also got an option to build your own pasta. Friendly staff and nice service.

Al
Review №92

Been at a few GCs lately, can't say I'm a fan. Some stuff, like the pulled pork, were left drowning in an inch deep bath of either oil or juices. Whichever it was, it wasn't pleasing to the eyes or tongue. Mini burgers, just slightly bigger than a 50 cent coin, were over-charred and drier than the buns they were served on. As for the rest of the meats, you're better off going to a dedicated BBQ place for the same price. Everything else is standard buffet fare. Nice variety of desserts, though.

Al
Review №93

I love Fazoli's but this one is the worst. Dirty tables, slow service.

Vi
Review №94

Good food and service!

Wi
Review №95

Always terrific. Very nice workers at this location. Love the $5 deal for lunch.

Ja
Review №96

The food is fine for a quick bite, nothing really memorable. I had a hard time finding clean silverware to use. I guess they bring breadsticks that are supposed to be "unlimited" but like a data plan for cell phones that word has a different meaning these days. The prices don't seem to be a good value when I compare them to other restaurants I the area.

Na
Review №97

Very nice and accommodating. Food is good quality and fresh.

Kr
Review №98

Every time I go to this Fazolis I have issues. The first time the chicken in the Alfredo was not all the way cooked. Today my family wanted to go, we finished our ordered at 11:45. At 12:10 we STILL did not have our order. My mother went up to the front and asked for a refund due to not having time to wait. The manager informed us “we are working on catering”... why are they above the people in the store? Then she told us she would make it really quick to go... how does one eat spaghetti while driving? We finally got our money back after having to explain the problem of waiting 25 minutes. As we were leaving other guests were complaining as well

Br
Review №99

The staff is LOVELY

Ly
Review №100

A dependable family priced restaurant

Information
100 Photos
100 Comments
3.6 Rating
  • Address:6675 Miller Ln, Dayton, OH 45414, United States
  • Site:https://locations.fazolis.com/oh/dayton/6675-miller-lane.html?utm_source=yext+GMB&utm_medium=local&utm_campaign=website&y_source=1_MzExNzExOS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 937-280-4577
Categories
  • Caterer
  • Restaurant
  • Italian restaurant
  • Pizza restaurant
Working hours
  • Monday:10:30AM–9PM
  • Tuesday:10:30AM–9PM
  • Wednesday:10:30AM–10PM
  • Thursday:10:30AM–10PM
  • Friday:10:30AM–9PM
  • Saturday:10:30AM–9PM
  • Sunday:10:30AM–9PM
Service options
  • Delivery:Yes
  • Dine-in:Yes
  • No-contact delivery:Yes
  • Takeout:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Comfort food:Yes
  • Kids' menu:Yes
  • Quick bite:Yes
  • Vegetarian options:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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