user
McDonalds
4900 Old Greenwood Rd, Fort Smith, AR 72903, United States
Appearance


Comments
La
Review №1

That McDonald's gave my daughter a hamburger bun with just 3 pickles, no meat and that's it. I'm beyond mad that I had to go back because it was supposed to be a double hamburger extra pickles. Then a different McDonald's worker gave me someone else's bag,and I dug around in it, getting my fingers in the two orders of fries, and said this isn't mine. So they proceeded to go take it to the vehicle it was supposed to go to. What if I was someone with a disease, do you know how unsanitary that is?!?!

Ka
Review №2

Double ordering and double pickup make this a fast drive-thru.

Jo
Review №3

The cashier/order taker was extremely accurate and proficient with taking the order and the cash register.

Jo
Review №4

Definitely the best McDonald's, for my personal experiences, in fort smith.

Sa
Review №5

Fast food friendly service!

Qu
Review №6

I love almost all mcdonalds locations. Almost all!!

Cu
Review №7

Was driving through to Broken Bow Oklahoma. Stopped in to get our daughters some food. Drive thru was super quick and the food came out hot and fresh. As most McDonald's the staff was also super friendly.

Ka
Review №8

It is a McDonalds. Nothing more. Nothing less.

ca
Review №9

Great service. Workers happy and helpful.

Br
Review №10

I ate also her good it was; thank you.

Ja
Review №11

I only stopped for a drink. Surprisingly they were not very busy and I got thru the drive thru very quickly and efficiently. Nothing to complain about, my sweet iced tea was delicious. No problems, however nothing exceptional either.

lm
Review №12

Night manager (or sup.) is great, and I prefer this McDonald's because of that. My order is almost always right, and fresh.

Ma
Review №13

Great food and service! Love the app!

To
Review №14

They need to much better at training. The young lady working the drive thru had no idea how to do a special order. I ordered a quarter pounder plain and no cheese. She thought plain meant no cheese.

jo
Review №15

Bad service... co workers arguing infront ofbus (customers)

Do
Review №16

My order was completely messed up and that's after I had it changed twice. It cost me way too much money for two people I could have gone to any other place and got three meals for what I paid for.

Cl
Review №17

11 minutes waiting in drive thru earlier this week, 8 1/2 minutes today. Guess I'll go to Hardies

ma
Review №18

Well this is my second review and [hey have done much better. They burgers were well cooked and the staff was very nice the fries were better but seemed to have sat just a bit but so mu'h better than the last time. Maybe third ones the charm. But at least they are improving as far as my reviews go.

Je
Review №19

The female order taker was trying to rush us, so while we was trying to tell her what we wanted she was talking and we had to start all over. Then we didnt get part of our order, we was charged for it though.

Al
Review №20

Great service, clean environment, prompt service.... BUT.... Due to the way the drink cups are stacked, cashiers put their hands into the cups prior to giving them out. During today's visit, one employee coughed in the cashier area in his arm/hand and then grabbed our cups. Might seem like a not so big deal, but cash is one of the dirtiest things we can handle.

LU
Review №21

They always have a single enabled window they take a long time to make food. and little cleaning have the employees. terrible customer service

Ed
Review №22

Fresh cooked chicken sandwich and fries

Mi
Review №23

Service was too long. Food wasn't made right.

Ka
Review №24

They can't or don't know how to position a fish patty on the bread. Hard to drive, n eat when you can't hold a correct positioned sandwhich. Tarter was on one side of the bread, n the fish pattu was half way hanging off the opposite side of the sandwich. Ugh

De
Review №25

Drive thru was a little slow

St
Review №26

Fast friendly service.

Jo
Review №27

Very clean McDonald's and the staff is very nice. Super quick drive through and state of the art ordering systems make the visits fun and truly fast food.

Ad
Review №28

Excellent customer service and great food. Driving from Texas to Missouri and just stopped for a quick bite and was very impressed with the level of service I got at this McDonald's!

Ne
Review №29

Always friendly and fast

Ke
Review №30

Only give one star because it won't allow me to take 5 away from them . Service was terrible and slow. At 830 am we had to wait 12 minutes for hashbrowns and the person in front of me had his order incorrect. Very disappointing .

Mi
Review №31

Been this one and the foods always been hot.

Le
Review №32

Large tea easy ice for a dollar, yes please!!!

Ma
Review №33

The young kid at the window & short black girl with dreads are really nice! All the other associates are not as friendly.

Je
Review №34

Bad service and location.

Ro
Review №35

Very nice little place. Quick fast service

An
Review №36

Always hot and fresh

Co
Review №37

Everything was exceptional. They forgot a sandwich, but made sure it was more than fixed by rushing me a burger AND giving me 3...yes THREE...coupons for free sandwiches!!!!

Ma
Review №38

Best of the best

ri
Review №39

Went through the drive through pretty quickly and they were pretty busy, was even greeted with a smile

Mi
Review №40

At least they generally get your order right? Aside from that, there's not all that much to care about really lol.

Du
Review №41

Its 50/50 on my burger usually, but the people are super nice.

Ti
Review №42

Great service, I missed up on my order and she fixed it for me. I thought that she was really nice and a great manager, THANKS A LOT have a great day.

RA
Review №43

They have pretty good service and there times are pretty good for getting your food and drinks

Da
Review №44

Typical McDonald's fair. We got hot fries and man they were good. It is too bad all fries from McDonald's can't come out this way. Very modern and clean interior.

Ci
Review №45

The manager here is the most rudest person I have ever seen in my life. I wouldn't take a dying rat in this place.

Go
Review №46

Was in a hurry to get a tea, and they really got busy. That is the place to go as we didn't have to wait long. And the boys really love McDonald's.

Br
Review №47

Nom nom lol good food as always

Le
Review №48

I love the food

Pa
Review №49

OK for a quick burger

Do
Review №50

Very rude employee

Ci
Review №51

I go by every friday it's always good and the people are friendly

Je
Review №52

Friendly service. A great dining experience.

De
Review №53

Asked how fresh the tea was. It was going to expire in about 35 minutes. The young man asked if he could get me some fresher from out of the back.

Ro
Review №54

Nice staff but they mess orders up. Maybe younger kids working late

Je
Review №55

Cold food. Cold food. cold food. Cold food

Ri
Review №56

The restaurant for clean the atmosphere was great they employees were friendly and their new automated system makes it really fast or you have to do is we app friendly and it will pass you rat through your order will be processed fast God-bless ye over there in the never never lay in with The Australian beef

Sc
Review №57

Slow service

Ja
Review №58

Normal Micky D's, except this place had a dude workin that looked just like adam sandler, it freaked me out at first, he could easily pass as Adam Sandler's brother, it was a trip.

B
Review №59

The manager and cashier went above and beyond excellence. They searched for a specific toy for our Autistic son's happy meal. They went thru all the toys one by one until it was found...out of hundreds of toys. A+++

Ch
Review №60

Our order was fresh, hot and tasty. I'm only giving this 5 stars for the food. The cashier could have enunciated his words better. He seemed irritated when I told him I couldn't understand what he was saying and was noticeably bothered when I asked him to repeat himself. He appeared rushed. So on his customer service skills I'd give that only 3 stars. He did take the time to ask if we preferred using the kiosks to which we said no we don't care for them. Get rid of the kiosks unless there will be an attendant to sanitize after each order. Thank you.

Ro
Review №61

Good place drive-thru is little slow but they made up on it on it and I'll go back I appreciate it and they had good hospitality

Jo
Review №62

Long line in drive through

Lo
Review №63

Our wait time was a lot shorter than normal, that a good plus too....

Br
Review №64

Food was good however be prepared for a very long wait at the Drive-Thru. Tonight it was a 30 minute wait.

Su
Review №65

I was really craving a grilled chicken sandwich and they slopped on the Mayo and served it on a burnt bun.

An
Review №66

Service is always good when we go. Food is good.

Do
Review №67

Basket of fries! Brilliantly done!

Da
Review №68

The food is just like any other McDonald's and they will for sure get your order wrong

St
Review №69

Great Coffee!!

De
Review №70

Never get my orders right

Jo
Review №71

Poor customer service but good food

Me
Review №72

The food was great service was really good people were really awesome

Ja
Review №73

Love the unsweet tea everyday

Ro
Review №74

Pretty good food. And some good people.

N
Review №75

Fast service

Pa
Review №76

It was actually tasty. The coffee was super good

Cy
Review №77

Great food, good service...

be
Review №78

It's a clean restaurant and the food was fresh.

Ki
Review №79

Clean parking lot. Nice McDonald's on de outskirt of town.

Ra
Review №80

Fast service

Ca
Review №81

Best McDonald's in Fort Smith!!!!

An
Review №82

This is an excellent McDonald's. Very clean, & the employees very polite & helpful. The big bonus, they play Christian music.

Ly
Review №83

Got my food wrong, had to pay extra because they made a mistake. The dine in hours at the old Greenwood location are false. It's 11 pm and they already have to do it's locked when the door says 12am. Not happy.I get that it's fast food, but more than 3 people should be working:)

Je
Review №84

Always prompt and friendly service.

An
Review №85

Best coffee ever, clean ,best fries you can find. Love this place!

Ch
Review №86

My favorite snack is the Mocha Frappe and fries

Je
Review №87

Fast food what can I say.

Mi
Review №88

Advertised McRib and didn't have it, what a shame

Le
Review №89

I complained to corporate about your religiously exclusive music and they refuse to be inclusive. Welcome to mcds 2019 a place for only "God" lovers. Go ahead and throw out your leftovers from earlier I won't be coming by to place an order for your trash.

Gr
Review №90

Frozen biscuits, not the best. Hardee's has the best. Hardee's has real homemade biscuits.

Na
Review №91

Hot food and allways nice people

Ta
Review №92

Was a nice McDonald's, had interactive games at the table for kids and the workers were friendly

Lo
Review №93

Fast food, decent service.

De
Review №94

The service is always quick and very friendly, but I have noticed that about half the times l go there, some little thing is wrong with the order. Nothing life changing, but it might be a good idea to repeat your order.

De
Review №95

Pretty quick. Dont really ever have to wait much.

Al
Review №96

Always Good

Je
Review №97

Fast food that fills the hole and that's about it

Sc
Review №98

Lv there e frappe and that they know me. Cheap deals and nice workers. Some rude managers though in Towson McDonald and Walmart super center Walmart but convenient and $1menu rocks

St
Review №99

Friendly, fast and efficient service. Had the breakfast burritos and they were great!

Su
Review №100

Always a great experience here...

Information
95 Photos
100 Comments
3.7 Rating
  • Address:4900 Old Greenwood Rd, Fort Smith, AR 72903, United States
  • Site:https://www.mcdonalds.com/us/en-us/location/AR/FORT-SMITH/4900-OLD-GREENWOOD-ROAD/36558.html?cid=RF:YXT:GMB::Clicks
  • Phone:+1 479-648-0385
Categories
  • Fast food restaurant
  • Breakfast restaurant
  • Coffee shop
  • Hamburger restaurant
  • Restaurant
  • Sandwich shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Dine-in:Yes
  • Drive-through:Yes
  • No-contact delivery:Yes
  • Takeout:Yes
Highlights
  • Fast service:Yes
  • Great coffee:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Alcohol:Yes
  • Coffee:Yes
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
  • Salad bar:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations
  • McDonalds9200 N Hwy 71 S, Fort Smith, AR 72908, United States
  • Panera Bread2917 S 74th St, Fort Smith, AR 72903, United States
  • IHOP7809 Rogers Ave, Fort Smith, AR 72903, United States
  • Chick-fil-A6810 Rogers Ave, Fort Smith, AR 72903, United States
  • The Artistic Bean615 Garrison Ave, Fort Smith, AR 72901, United States
  • Taco Bell7910 Rogers Ave, Fort Smith, AR 72903, United States
  • Waffle House9009 US-71, Fort Smith, AR 72908, United States
  • McDonalds8311 Rogers Ave, Fort Smith, AR 72903, United States
  • Starbucks6203 Rogers Ave, Fort Smith, AR 72903, United States
  • McDonalds2425 S Zero St, Fort Smith, AR 72901, United States